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SpringHill Suites by Marriott Jacksonville Airport

3.0 out of 5.0

Recent guest reviews

I like the suite - big enough for 2 parents and 2 teenagers.

Have a sleep number so the bed sucked for me. Other than that very nice

Did not like the first king room we were given, asked for room switch to twin beds which was available. Could not be done because we booked thru Orbitz. Waited in lobby for 45 minutes after an 8 hour trip.

Was a bit worried when I arrived from airport at 12:38 am. There was a sign at the door that said the attendant was off attending to a customer. But, once she opened up and I got to bed, the following two days were fine.

Nice hotel, friendly service and close to shopping, the airport and I-95

Great hotel, great service and great location. Good breakfast too

This was a great place to stay. Very friendly staff, spacious and well laid out room, and just a nice place.

Nice hotel, tv did not work but bed was comfortable enough. Room had spacious couch/desk area w/kitchenette.

I chose this hotel because we were heading to a cruise. They provided shuttle service to pick us up at the airport both ways. They also provided shuttle service to take us to the nearby mall and restaurants and pick us up afterwards. The room was comfortable and huge. Breakfast was amazing and had alot of varieties. Also when we came back from the cruise, they gave us a room before the check in time because it was available. We enjoy our stay and will definitely come back.

They were very weird I wasn't sure what I wanted to do in Jacksonville, Florida they just sent us to the airport before I was ready to leave Florida an we asked the motel to take us to Wal Mart an the never did. This motel made me feel uncomfortable they didn't explain my bill like other hotels would have.

Our stay was pleasant. Great location near lots of food places many different varieties. Shopping places close by and Wally World!

I was in town for a concert and didn't check out all the amenities but if your looking for a clean, quite room with good beds and friendly staff in a great location, then this is a good deal. One of the only hotels with three beds in a room.

It's the little things that make a hotel great. In this case it was the nice fellow who took pride in shuttling people from the airport to the hotel and how he took pride in cleaning the dining area. The front desk was friendly as was housekeeping. EXCELLENT

I needed a nice place to stay near the airport without being to expensive. As always Marriott came through. The beds were very comfortable. Nice big room. Easy access to I-95 and to the airport. Would definitely stay again if I need a hotel near an airport.

The suite was spacious with comfortable beds and a sleep sofq. The amenities were good especially the breakfast each mornining Tenant has the option of hot or cold free breakfast. The only thing I would add is a TV in the area where the sofa bed was located

Great stay! Hotel is close to a variety of great restaurants-walking distant to three or four. Rooms were very clean. Beds were comfortable. Breakfast had many choices. Staff was absolutely wonderful! Will certainly stay here again!

clean room,nice staff and close to JAX? Didn't try the breakfast but it looked good. Lots of choices.

I found the rooms to be spacious and clean, everything that we needed for our business overnight stay

Good location close to the airport, restaurants walking distance, room was comfortable and clean and staff could not have been nicer or more helpful. Would stay there again. Tried to return for one night a week later and the price was much higher. I had a great deal and a lovely hotel.

Nice Location near airport. restaurants nearby. Very Clean.

13550 Airport Ct Jacksonville FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a mile (2 km) of River City Market Place, SpringHill Suites by Marriott Jacksonville Airport is within 3 miles (5 km) of Oceanway Community Center. This 3-star hotel has 104 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Pecan Park Flea and Farmers' Market.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 104 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, coffee makers, and free newspapers.


Property features

Guests staying at SpringHill Suites by Marriott Jacksonville Airport enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Guest reviews for SpringHill Suites by Marriott Jacksonville Airport

Everyone (6) Business (6) Couples (3) Family (9) Friends (3)
4
Families

I like the suite - big enough for 2 parents and 2 teenagers.

By on Apr 7, 2018

Review comment responded on Apr 8, 2018

Thank you for taking the time to rate our hotel. We are glad you enjoyed your stay with us. Please visit us again whenever your travels bring you back to Jacksonville.

5

nice new hotel

Everyone

Have a sleep number so the bed sucked for me. Other than that very nice

By , from Jax on Jan 4, 2018

Review comment responded on Jan 15, 2018

Thank you for taking the time to rate our hotel. We are glad you enjoyed your stay with us. Please come see us again whenever your travels bring you to Jacksonville.

3

had problems at check in.

Everyone

Did not like the first king room we were given, asked for room switch to twin beds which was available. Could not be done because we booked thru Orbitz. Waited in lobby for 45 minutes after an 8 hour trip.

By , from Swansboro, NC on Nov 30, 2017

Review comment responded on Dec 5, 2017

Thank you for taking the time to share your recent experience at the SpringHill Suites Jacksonville Airport with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your — or our — expectations. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. We hope to serve you again whenever your travels bring you back to Jacksonville

3

business trip.

BusinessTravelers

Was a bit worried when I arrived from airport at 12:38 am. There was a sign at the door that said the attendant was off attending to a customer. But, once she opened up and I got to bed, the following two days were fine.

By , from Orange, Texas on Feb 26, 2017

Review comment responded on Feb 28, 2017

Thank you for taking the time to review our hotel. At that time of night as most hotels we secure the front doors, especially if we have to step away. We are glad that you enjoyed your stay with us and we hope to see you again soon.

5

very good

Everyone

Nice hotel, friendly service and close to shopping, the airport and I-95

By on Feb 5, 2017

Review comment responded on Feb 9, 2017

Thank you for sharing your experience at the SpringHill Suites Jacksonville Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying at the SpringHill Suites Jacksonville Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Jacksonville.

5

clean, great breakfast, excellent location

Everyone

Great hotel, great service and great location. Good breakfast too

By on Jan 27, 2017

Review comment responded on Feb 2, 2017

Thank you!

5

great place to stay

BusinessTravelers

This was a great place to stay. Very friendly staff, spacious and well laid out room, and just a nice place.

By on Nov 21, 2016

Review comment responded on Dec 26, 2016

We are delighted to hear that you enjoyed your stay with us. As a valued customer your feedback is essential to our operation and will be shared with the appropriate team. Thank you for choosing Springhill Suites Jacksonville Airport Rhonda King Assistant General Manager

4
Everyone

Nice hotel, tv did not work but bed was comfortable enough. Room had spacious couch/desk area w/kitchenette.

By on Jul 15, 2016

5

omg...we love this hotel

Everyone

I chose this hotel because we were heading to a cruise. They provided shuttle service to pick us up at the airport both ways. They also provided shuttle service to take us to the nearby mall and restaurants and pick us up afterwards. The room was comfortable and huge. Breakfast was amazing and had alot of varieties. Also when we came back from the cruise, they gave us a room before the check in time because it was available. We enjoy our stay and will definitely come back.

By , from NY on Apr 30, 2016

Review comment responded on May 4, 2016

THANK YOU! We are delighted that you enjoyed your stay with us! We are excited to see you again when you come back to Jacksonville!

3

dog

Families

They were very weird I wasn't sure what I wanted to do in Jacksonville, Florida they just sent us to the airport before I was ready to leave Florida an we asked the motel to take us to Wal Mart an the never did. This motel made me feel uncomfortable they didn't explain my bill like other hotels would have.

By on Nov 7, 2015