SureStay by Best Western Jacksonville Airport

Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

1 bedroom, desk, blackout drapes, free WiFi

Rainfall showerhead, free toiletries, towels

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Laundry
Pet friendly
Housekeeping
24/7 front desk
Air conditioning

Explore the area

1181 Airport Road, Jacksonville, FL, 32218

Place, River City Market Place
‪1 min drive‬
Place, UF Health North
‪2 min drive‬
Place, Jacksonville Zoo and Gardens
‪9 min drive‬
Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
‪4 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Sleeps 2
1 King Bed

About the neighborhood

Jacksonville

Located in Northside, SureStay by Best Western Jacksonville Airport is within a mile (2 km) of sights such as River City Market Place and UF Health North. This 62-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Located centrally in Jacksonville, it's connected to a shopping center and also close to UF Health Hospital North and Oceanway Community Center.

What's nearby

River City Market Place - 1 min drive - 0.5 miles
UF Health North - 2 min drive - 1.1 miles
UF Health Hospital North - 2 min drive - 1.1 miles
Jacksonville Zoo and Gardens - 9 min drive - 9.2 miles
Jacksonville Cruise Terminal - 13 min drive - 11.0 miles

Getting around

Jacksonville Station - 16 min drive
Jacksonville International Airport (JAX) - 5 min drive

Restaurants

‪Chick-fil-A - ‬3 min drive
‪Circle K - ‬10 min walk
‪McDonald's - ‬19 min walk
‪Texas Roadhouse - ‬4 min drive
‪Starbucks - ‬17 min walk

About this property

SureStay by Best Western Jacksonville Airport

Pet-friendly hotel with free breakfast connected to a shopping center in Jacksonville

Guests of SureStay by Best Western Jacksonville Airport enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a TV in a common area and a vending machine.

Guests can expect free WiFi and 25-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers and free toiletries. Washers/dryers, refrigerators, and microwaves are also standard.

Similar properties

Breakfast included
Free airport shuttle
Pet friendly
Parking included

$52 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking available (USD 2 per night)
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily
Coffee and tea in common areas

Things to do

TV in common areas

Family friendly

In-room microwave
In-room refrigerator
In-room washer/dryer
Laundry facilities
Separate bedroom

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lever door handles
Phone accessibility kit
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

1 building
2 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Rainfall showerhead
Towels provided

Entertainment

25-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Phone
Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Dogs and cats only
2 total (25 lbs is the maximum weight per pet)
Service animals exempt from fees

Children and extra beds

Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Nearby parking fee: USD 2.00 per night
Pet deposit: USD 50 per stay
Pet fee: USD 10 per pet (varies based on length of stay) plus USD 25.00 one-time cleaning fee
Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
There are no elevators.

Property is also known as

Jaxport Inn

Jaxport Inn Jacksonville

Econo Lodge Jacksonville Hotel

Econo Lodge Jacksonville

JAX Airport Hotel Hotel

Econo Lodge Jacksonville

JAX Airport Hotel Jacksonville

JAX Airport Hotel Hotel Jacksonville

Frequently asked questions

What's there to do around SureStay by Best Western Jacksonville Airport?

This hotel is situated in Northside within a short 17-minute walk of River City Market Place. You'll also find Oceanway Community Center and Pecan Park Flea and Farmers' Market within a short drive.

How much does it cost to stay at SureStay by Best Western Jacksonville Airport?

As of Oct 17, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Jacksonville Airport on Oct 20, 2025 start from $64.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay by Best Western Jacksonville Airport?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay by Best Western Jacksonville Airport have a casino at the property?

No, SureStay by Best Western Jacksonville Airport doesn't have a casino.

Is there an indoor pool at SureStay by Best Western Jacksonville Airport?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at SureStay by Best Western Jacksonville Airport?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as free breakfast and a 24-hour front desk.

Are there hot tubs at SureStay by Best Western Jacksonville Airport?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay by Best Western Jacksonville Airport have a restaurant that serves breakfast?

SureStay by Best Western Jacksonville Airport offers free continental breakfast each morning though there is no restaurant.

Does SureStay by Best Western Jacksonville Airport allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at SureStay by Best Western Jacksonville Airport for a fee of USD 10 per pet, per day. A deposit of USD 50 per stay is collected.

Does SureStay by Best Western Jacksonville Airport have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to SureStay by Best Western Jacksonville Airport?

The closest major airport to SureStay by Best Western Jacksonville Airport is Jacksonville International Airport (JAX), which is 2.4 mi away (5 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 16.2 mi away (20-minute drive).

Can I book a room with a balcony at SureStay by Best Western Jacksonville Airport?

No, there aren't any guestrooms with balconies at SureStay by Best Western Jacksonville Airport.

SureStay by Best Western Jacksonville Airport Reviews

6.8

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Excellent

Jorge

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very polite and professional staff. Room was spacious and clean and conveniently located to shopping centers. I will stay again.

Stayed 1 night in Aug 2025

8/10 Good

Sitthikorn

Jul 17, 2025

Liked: Cleanliness, staff & service, amenities

Great price for the condition!!!

Stayed 1 night in Jul 2025

10/10 Excellent

erin

Traveled with family

Jul 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff

Stayed 2 nights in Jul 2025

8/10 Good

Jose

Traveled with family

Jul 7, 2025

Good place close to jax

Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Jul 5, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Kimberly

Jul 3, 2025

Liked: Staff & service

Stayed 1 night in Jun 2025

2/10 Terrible

Ollie

Traveled with family and small children

Jun 30, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean, the room had a bad odor to too. It wasnt nothing like the pictures that is on the on the internet. Had to go and buy more towels. It was 3 in my room they woundnt give an extra set of towels with me paying for them. Wasnt please with this hotel at all.

Stayed 2 nights in Jun 2025

8/10 Good

Katrina

Traveled with family

Jun 28, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

It was okay. Worked for what we needed it for. Just a place to sleep before going to port for our cruise. Nothing extra, nothing less. Staff was nice!

Stayed 1 night in Jun 2025

4/10 Poor

Marco

Jun 28, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

4/10 Poor

Michael

Jun 22, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

Izzy

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

2/10 Terrible

Tracy

Traveled with group

Jun 14, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Kaniya

Traveled with group

Jun 14, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Jun 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in May 2025

6/10 Okay

lizbeth

Traveled with family

Jun 8, 2025

Disliked: Property conditions & facilities

Overall I do not recommend it. Since I paid for a double bed room and got a king size bed room. Was late so I didn't complain at the check in desk. Also noticed that I was not refunded the difference. The whole place needs upgrades and better service and suspicious people walking around the parking property when I left in the morning. The only good thing was working AC though loud and comfortable bed.

Stayed 1 night in Jun 2025

2/10 Terrible

Ashley

Traveled with partner

Jun 5, 2025

Disliked: Amenities

The room smelled horrible and it had bugs everywhere.

Stayed 1 night in May 2025

6/10 Okay

Luz

Jun 1, 2025

Liked: Cleanliness, staff & service, room comfort

Not the most comfortable

The room was spacious and clean just a little outdated. Bed was not comfortable at all . Just stayed one night because i had a really early flight out of JAX. The surrounding area was a little sketchy specially the back of the property. Staff was not in the lobby when i had to check out at 8am. I rang the bell for 10 minutes and noone came, i had to leave a sticky note with my room key to let them know i was leaving.

Stayed 1 night in May 2025

8/10 Good

Muhammad

Traveled with family and small children

Jun 1, 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

The room is spacious and clean. The bathroom condition is not good, no bathtub. The bedsheets and pillows are too old and, for that reason, look unclean.

Stayed 1 night in May 2025

2/10 Terrible

anthony

May 28, 2025

Stayed 1 night in May 2025

2/10 Terrible

Pedro

May 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty

Stayed 1 night in May 2025

2/10 Terrible

CHERISE

Business traveler

May 26, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

You robbed me bc I never stayed at this hotel, I tried to get a refund and was told I had to wait 24hrs after booking, but that same time was In between the checking time

Stayed 3 nights in Mar 2025