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Hilton Garden Inn Jacksonville Downtown Southbank

3.0 star property

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Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

Outdoor spa tub
Lobby
Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV
Presidential Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪15 min walk‬
  • Place, Florida Theatre
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen, Hearing Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen, Hearing Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen, Hearing Accessible

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queens, Accessible

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 King

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King

Presidential Suite, 1 King | Premium bedding, down comforters, in-room safe, laptop workspace

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Bathtub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King, Mobility Access w/ Tub

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Mobility Access w/ Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King, Accessible w/ Roll In Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 2 Queen

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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Hampton Inn Jacksonville-Downtown-I-95

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  • Pool
  • Breakfast included
  • Pet friendly
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8.0 out of 10, Very Good, 1,004 reviews
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The price is $125
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Total with taxes and fees
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About the neighborhood

Jacksonville

Located in San Marco, Hilton Garden Inn Jacksonville Downtown Southbank is a leisurely stroll from sights such as Jacksonville Historical Center and Theatre Jacksonville. This 123-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Baptist Medical Center Jacksonville - 15 min walk - 0.8 miles
  • Theatre Jacksonville - 15 min walk - 0.8 miles
  • Florida Theatre - 3 min drive - 1.5 miles
  • Times-Union Center for the Performing Arts - 4 min drive - 1.7 miles
  • EverBank Stadium - 6 min drive - 2.7 miles

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬6 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Tidbits - ‬5 min walk
  • ‪V Pizza - ‬2 min walk
  • ‪Chart House - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Guests staying at Hilton Garden Inn Jacksonville Downtown Southbank enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 25.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, meeting rooms, and conference space.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Southbank Hotel by Marriott Jacksonville Riverwalk
Downtown Jacksonville
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,639 reviews
$116 nightly
The price is $132
May 3 - May 4
Total with taxes and fees
Southbank Hotel by Marriott Jacksonville Riverwalk

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Downtown Southbank?

Hilton Garden Inn Jacksonville Downtown Southbank offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on Apr 12, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Garden Inn Jacksonville Downtown Southbank?

This hotel is situated in San Marco within a short 16-minute walk of Friendship Park and also 8 minutes on foot from Jacksonville Historical Center. You'll also find Theatre Jacksonville and River City Marina less than a mile away.

Will I be able to park at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, secured parking is offered for USD 25 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Garden Inn Jacksonville Downtown Southbank feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Downtown Southbank doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Jacksonville Downtown Southbank?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Jacksonville Downtown Southbank allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Downtown Southbank for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Hilton Garden Inn Jacksonville Downtown Southbank have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Jacksonville Downtown Southbank?

The closest major airport to Hilton Garden Inn Jacksonville Downtown Southbank is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.2 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 17 mi away (24-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, some guestrooms at Hilton Garden Inn Jacksonville Downtown Southbank offer a balcony.

Does Hilton Garden Inn Jacksonville Downtown Southbank offer wedding services?

There are wedding services available at Hilton Garden Inn Jacksonville Downtown Southbank if that's in your vacation plans.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 555 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with friendly helpful staff.
Stayed 3 nights in Jan 2026

8/10 Good

Jonathan

Stayed 3 nights in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
The room was clean.
Stayed 1 night in Dec 2025

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful. Nice large room but bed wasn't very comfortable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Chelsey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Wes

Stayed 1 night in Dec 2025

10/10 Excellent

Breanna

Stayed 1 night in Dec 2025

10/10 Excellent

Shanice

Stayed 1 night in Dec 2025

6/10 Okay

RAFID

Liked: Cleanliness
Beds were not comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Barbara

Stayed 4 nights in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were very friendly!
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

D'Aunya

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice, room was clean with a nice view of the pool and location was perfect. We were able to walk to nearby bars and a great pizza spot! The jacuzzi was a plus!
Stayed 1 night in Dec 2025

6/10 Okay

David

Traveled with partner
Disliked: Cleanliness
The room had a bit of an odor and we found a cockroach in the middle of the night. Some white parts of the shower had some staining as well.
Stayed 1 night in Dec 2025

8/10 Good

Shayla

Stayed 1 night in Dec 2025

10/10 Excellent

Fernan

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The rooms were very clean and didn’t have the weird smell like some hotels do when they try to cover up cigarette smells. It was very quiet and easy to park and get around town.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient spot close to restaurants. We enjoyed our room.
Stayed 3 nights in Dec 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Enjoli

Stayed 3 nights in Dec 2025

8/10 Good

Francisco, West Palm Beach

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great . Building very clean. Told parking would be free with room key swipe. Charged 21.50, not happy there
Stayed 1 night in Dec 2025

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