Hilton Garden Inn Jacksonville Downtown Southbank

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Daily cooked-to-order breakfast for a fee

Presidential Suite, 1 King | Living area | 37-inch LCD TV with satellite channels, TV

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Breakfast available
Hot Tub
Room service
Bar

Explore the area

1201 Kings Avenue, Jacksonville, FL, 32207

Place, VyStar Veterans Memorial Arena
‪4 min drive‬
Place, Daily's Place
‪4 min drive‬
Place, EverBank Stadium
‪5 min drive‬
Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
‪22 min drive‬

Room options

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King, Hearing Accessible

Very good

Sleeps 2
1 King Bed

Room, 2 Queen, Hearing Accessible

Wonderful

Sleeps 4
2 Queen Beds

37-inch LCD TV with satellite channels, TV

Junior Suite, 1 Queen, Hearing Accessible

Exceptional

Sleeps 5
2 Queen Beds

Room, 2 Queens, Accessible

Sleeps 4
2 Queen Beds

Junior Suite, 1 King

1 bedroom
Sleeps 2
1 King Bed

Presidential Suite, 1 King

1 bedroom
Sleeps 4
1 King Bed

Room, 2 Queens, Accessible w/ Bathtub

Very good

Sleeps 4
2 Queen Beds

Room, 1 King, Mobility Access w/ Tub

Sleeps 2
1 King Bed

Room, 1 King, Accessible w/ Roll In Shower

Very good

Sleeps 2
1 King Bed

Room, 2 Queens, Accessible w/ Roll In Shower

Sleeps 4
2 Queen Beds

Room, 1 King

Excellent

Sleeps 2
1 King Bed

Room, 2 Queen

Very good

Sleeps 4
2 Queen Beds

Junior Suite, 2 Queen

1 bedroom
Sleeps 5
2 Queen Beds

About the neighborhood

Jacksonville

Located in San Marco, Hilton Garden Inn Jacksonville Downtown Southbank is a leisurely stroll from sights such as Jacksonville Historical Center and San Marco Theatre. This 123-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

Florida Theatre - 2 min drive - 1.5 miles
Prime F. Osborn III Convention Center - 3 min drive - 1.7 miles
VyStar Veterans Memorial Arena - 4 min drive - 2.3 miles
Daily's Place - 4 min drive - 2.7 miles
EverBank Stadium - 5 min drive - 2.7 miles

Getting around

Kings Avenue Station - 5 min walk
Jacksonville Station - 17 min drive
Jacksonville International Airport (JAX) - 22 min drive

Restaurants

‪Panera Bread - ‬3 min walk
‪The Bearded Pig - ‬5 min walk
‪Kava & Company - ‬1 min walk
‪Tropical Smoothie Cafe - ‬8 min walk
‪Locals' - ‬2 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk

Guests staying at Hilton Garden Inn Jacksonville Downtown Southbank enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 20.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, meeting rooms, and conference space.

37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Pet friendly
Free WiFi
Restaurant

$114 nightly

Oct 26 - Oct 27

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Limo/town car service
Secured, covered self parking on site (USD 20 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
A bar/lounge
A restaurant

Restaurants on site

Garden Grille & Bar

Things to do

24-hour gym
Hot tub
Outdoor pool
TV in common areas

Family friendly

Fenced pool
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

1,226 square feet of conference space
Meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
8 floors
Banquet hall
Built in 2009
Designated smoking areas

Room amenities

Bedroom

Down comforter
Free crib
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

37-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk chair
Free local calls
Free weekday newspapers
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
Dogs and cats only
2 total (75 lbs is the maximum weight per pet)
Food and water bowls are available
Service animals exempt from fees

Children and extra beds

Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
Covered self parking fee: USD 20.00 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 3:00 PM—-4:00 AM
Check-out: 11:00 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

Pool access available from 10:00 AM to 10 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank

Hilton Garden Inn Downtown/Southbank Hotel

Hilton Garden Inn Downtown/Southbank Hotel Jacksonville

Hilton Garden Inn Jacksonville Downtown/Southbank

Hilton Garden Inn Jacksonville Downtown Southbank Hotel

Hilton Garden Inn Southbank Hotel

Hilton Garden Inn Southbank

Hilton Jacksonville Southbank

Hilton Garden Inn Jacksonville Downtown Southbank Hotel

Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Downtown Southbank?

Hilton Garden Inn Jacksonville Downtown Southbank offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of Oct 15, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on Nov 6, 2025 start from $110.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Garden Inn Jacksonville Downtown Southbank?

This hotel is situated in San Marco within a short 14-minute walk of Theatre Jacksonville and also 16 minutes on foot from Museum of Science and History. You'll also find Jacksonville Historical Center and San Marco Theatre less than a mile away.

Is parking available on site at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, secured parking is offered for USD 20.00 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hilton Garden Inn Jacksonville Downtown Southbank feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Downtown Southbank doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Jacksonville Downtown Southbank?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a hot tub?

Yes, this hotel has a spa tub.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Jacksonville Downtown Southbank allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Downtown Southbank for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton Garden Inn Jacksonville Downtown Southbank?

The closest major airport to Hilton Garden Inn Jacksonville Downtown Southbank is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.2 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 16.1 mi away (22-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jacksonville Downtown Southbank?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Jacksonville Downtown Southbank.

Does Hilton Garden Inn Jacksonville Downtown Southbank offer wedding services?

There are wedding services available at Hilton Garden Inn Jacksonville Downtown Southbank if that's in your vacation plans.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Nathan

Jul 16, 2025

Stayed 1 night in Jul 2025

4/10 Poor

Pam

Traveled with partner

Jul 13, 2025

Disliked: Amenities, property conditions & facilities

Property was dated, towels were for a child & only 2 bath towels & 1 hand towel for 2 people, no bath mat , hallways stunk, coffee machine was old & terrible coffee , when you opened bathroom door you couldn’t get Iinto closet, AC unit was loud …. Not the same as other Hilton Gsrden Inns we’ve stayed in.

Stayed 1 night in Jul 2025

8/10 Good

Kiara

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Jul 13, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group

Jul 11, 2025

When we got in our room the tv didn’t work so had to call maintenance. Previous snacks from other people found under the tv upon entry. The bed felt dirty. The pool was smaller than appeared in photos and we thought breakfast was included but wasn’t.

Stayed 1 night in Jun 2025

10/10 Excellent

Garnett

Traveled with group, Traveled with family

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

2/10 Terrible

Gilbert

Traveled with family

Jul 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay ok , but Hilton charged my card twice and refused to get be refund , never staying at Hilton again

Stayed 3 nights in Jul 2025

10/10 Excellent

Shawntral

Jul 9, 2025

My sister and I came in for one night she was very nice. We enjoyed our stay. There will be back again.

Stayed 1 night in Jul 2025

10/10 Excellent

Berlinda

Jul 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Berlinda

Traveled with family and small children

Jul 9, 2025

Liked: Staff & service, amenities, property conditions & facilities

Love it

Stayed 1 night in Jul 2025

10/10 Excellent

tameka

Jul 7, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Jul 7, 2025

Stayed 1 night in Jun 2025

10/10 Excellent

SHAMAR

Jul 4, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

George

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Outstanding customer service

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with partner

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great room, clean, nice staff.

Stayed 1 night in Jun 2025

8/10 Good

Brittney

Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great stay!

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Business traveler

Jun 29, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Overall the stay was ok.. besides the chair in the room having a blood stain on it.. no pool privacy being that the pool is on front street.. hate that the pool is being shared between two hotels

Stayed 1 night in Jun 2025

8/10 Good

Deanna

Jun 29, 2025

Stayed 1 night in Jun 2025

6/10 Okay

Patrick J

Business traveler

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton no free parking!

You and the hotel should mention somewhere that there is a 20 dollar per night parking fee. At no time did anyone mention that to me. It's irritating at best to get nichol and fined by a hotel For parking. Also breakfast was not included and they charged 19 dollars for under cooked eggs!

Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Business traveler

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

No complaints at all. Very welcoming

Stayed 2 nights in Jun 2025

4/10 Poor

Akiva

Traveled with partner

Jun 25, 2025

Liked: Property conditions & facilities

Lobby smelled great and was very welcoming! But each of the floors and the room smelled terrible. We asked for a non smoking room and yet it smelled horribly like smoke. The water that came out of the faucet was brown.

Stayed 1 night in Jun 2025