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Recent guest reviews

I have stayed here before. Always clean, quiet and nice staff. Very near MD Anderson and restaurants.

Nice propoerty, friendly staff, great location. Rooms were clean and comfortable. You’ll pay an additional $10/day to park, but overall a nice place to stay in Jax, which is hard to come by!

Enjoyed a quiet stay. Room blocked out a lot of noise. Walking down hall we could hear a very loud neighbor, but once we got into out room - peaceful and quiet!

Really great checkin and checkout. The room smelled and looked clean. I felt safe and secure, plus very convenient to MD Anderson Downtown Jax.

Every employee was exceptionally friendly and helpful.

The front desk staff was exceptionally friendly, welcoming, and helpful.

Friendly, Quick response to replace a malfunctioning tv

The hotel was clean and updated but there was a lot of suspicious activity going on around the hotel. There were some people sleeping outside of some of the nearby businesses.Going into it we we didn't know the area well and would have chosen elsewhere if we had known better. There was an incident as we were checking in which a woman said that a strange man was in her room. As we were walking to our room he was being escorting out of the building. The whole situation left us feeling uneasy.

Great hotel definitely be staying again. Me and my family of 6 love it

Friendly staff, near to everything, nice breakfast

Very good hotel room, but I didn't appreciate being gouged for $8 for a pint of Haagen Dazs ice cream in the hotel store. I guess they know we have no other choice (because I didn't see any grocery stores in walking distance) but that's not a good way to do business.

The front desk personel was very helpful. Breakfast was great as long as your not there in the last 15min. They still could make breakfast. Very clean. Great laundry area. We enjoyed our stay. The lounge area was high end and updated. The bathroom was spacious because we had a hadicap room.

We were in town to visit Jacksonville university. Great comfortable stay that's very affordable. The staff were very accommodating and nice. The food is not worth paying for, I suggest you eat outside the hotel.

Kings Avenue Jacksonville FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in San Marco within 2 miles (3 km) of Florida Theatre, Hilton Garden Inn Jacksonville Downtown Southbank is within a few miles (5 km) of other popular sights such as VyStar Veterans Memorial Arena. This 123-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the bar. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 123 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and safes.


Property features

Guests staying at Hilton Garden Inn Jacksonville Downtown Southbank enjoy an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 9.99 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, Accessible

1 King Bed | Sleeps 2

Room

1 King Bed | Sleeps 2

Guest reviews for Hilton Garden Inn Jacksonville Downtown Southbank

Everyone (13) Couples (10) Business (4) Family (5) Friends (3)
5
Family Business Business

I have stayed here before. Always clean, quiet and nice staff. Very near MD Anderson and restaurants.

By , from Georgia on Jan 11, 2021

5
Everyone

By on Nov 28, 2020

4
Family

Nice propoerty, friendly staff, great location. Rooms were clean and comfortable. You’ll pay an additional $10/day to park, but overall a nice place to stay in Jax, which is hard to come by!

By on Oct 19, 2020

5
Family Business Business

Enjoyed a quiet stay. Room blocked out a lot of noise. Walking down hall we could hear a very loud neighbor, but once we got into out room - peaceful and quiet!

By , from Georgia on Sep 1, 2020

5
Family Business Business

Really great checkin and checkout. The room smelled and looked clean. I felt safe and secure, plus very convenient to MD Anderson Downtown Jax.

By , from Georgia on Aug 28, 2020

1
Everyone

By on Jun 23, 2020

5
Business Business

Every employee was exceptionally friendly and helpful.

By on Feb 2, 2020

5
Everyone

By on Jan 16, 2020

5
Business Business

The front desk staff was exceptionally friendly, welcoming, and helpful.

By , from Louisville on Dec 14, 2019

5
Everyone

Friendly, Quick response to replace a malfunctioning tv

By on Aug 25, 2019

Hilton Garden Inn Jacksonville Downtown Southbank

1201 Kings Avenue, Jacksonville, FL 32207
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