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Hilton Garden Inn Jacksonville Downtown Southbank

Property class: 3

Choose dates to view prices

Photo gallery for Hilton Garden Inn Jacksonville Downtown Southbank

An indoor swimming pool with a tiled edge, a ladder, and a seating area with chairs and a table.
A modern living room with a sofa, a dining table, and chairs. There is a television on a cabinet, and a ceiling fan is visible.
A spacious lobby with a teal sofa, patterned chairs, and a large potted plant.
A modern room with a large sliding glass door leading to a balcony, a stationary exercise bike, a round table, and a single chair.
A bar area with a white countertop, dark wooden bar stools, and shelves stocked with bottles and glasses.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Theatre Jacksonville
    ‪15 min walk‬
  • Place, Jacksonville Center for the Performing Arts
    ‪3 min drive‬
  • Place, Florida Theatre
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King, Hearing Accessible

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen, Hearing Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen, Hearing Accessible

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Queen, Hearing Accessible

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 Queen, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queens, Accessible

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 1 King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King

A modern room with a large sliding glass door leading to a balcony, a stationary exercise bike, a round table, and a single chair.

Presidential Suite, 1 King

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queens, Accessible w/ Bathtub

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Bathtub

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King, Mobility Access w/ Tub

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Mobility Access w/ Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King, Accessible w/ Roll In Shower

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King, Accessible w/ Roll In Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queens, Accessible w/ Roll In Shower

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queens, Accessible w/ Roll In Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 Queen Beds Junior Suite Microwave/Fridge

A hotel room with two beds, a desk, a chair, and a television.

2 Queen Beds Junior Suite Microwave/Fridge

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for 2 QUEEN BEDS MICROWAVE/FRIDGE

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

2 QUEEN BEDS MICROWAVE/FRIDGE

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed Microwave/Fridge

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

1 King Bed Microwave/Fridge

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King

A modern room with a flat-screen TV mounted on a wall, a desk with a chair, a small kitchenette, and a tiled backsplash.

Room, 1 King

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen

A hotel room with two beds, a desk, a chair, a television, and a painting on the wall.

Room, 2 Queen

8.4 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 2 Queen

A modern room with a dining area, a sofa, and two framed artworks on the wall.

Junior Suite, 2 Queen

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Jacksonville

Located in San Marco, Hilton Garden Inn Jacksonville Downtown Southbank is a leisurely stroll from sights such as Jacksonville Historical Center and Theatre Jacksonville. This 123-room, 3-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Jacksonville Historical Center - 8 min walk - 0.5 miles
  • Friendship Park - 14 min walk - 0.8 miles
  • Theatre Jacksonville - 15 min walk - 0.8 miles
  • Jacksonville Center for the Performing Arts - 3 min drive - 1.9 miles
  • Florida Theatre - 3 min drive - 1.7 miles

Getting around

  • Kings Avenue Station - 5 min walk
  • Jacksonville Station - 18 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪The Bearded Pig - ‬2 min walk
  • ‪The Southern Grill - ‬12 min walk
  • ‪Locals' - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Chart House - ‬11 min walk

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Guests staying at Hilton Garden Inn Jacksonville Downtown Southbank enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 25.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, meeting rooms, and conference space.
37-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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8.2 out of 10, Very Good, 1,640 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered self parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.50 to 21.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,226 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 21.50 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank
Hilton Garden Inn Downtown/Southbank Hotel
Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
Hilton Garden Inn Jacksonville Downtown/Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Southbank Hotel
Hilton Garden Inn Southbank
Hilton Jacksonville Southbank
Hilton Garden Inn Jacksonville Downtown Southbank Hotel
Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Jacksonville Downtown Southbank?

Hilton Garden Inn Jacksonville Downtown Southbank offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

As of Aug 29, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville Downtown Southbank on Sep 6, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hilton Garden Inn Jacksonville Downtown Southbank?

This hotel is situated in San Marco within a short 8-minute walk of Jacksonville Historical Center and also 15 minutes on foot from Theatre Jacksonville. You'll also find VyStar Veterans Memorial Arena and EverBank Stadium within a short drive.

Will I be able to park at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, secured parking is offered for USD 25 per day with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hilton Garden Inn Jacksonville Downtown Southbank feature a casino on the premises?

No, Hilton Garden Inn Jacksonville Downtown Southbank doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Jacksonville Downtown Southbank?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 10:00 AM and 10 PM.

What will couples enjoy most about a stay at Hilton Garden Inn Jacksonville Downtown Southbank?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank serves a cooked-to-order breakfast for a surcharge each morning at Garden Grille & Bar.

Does Hilton Garden Inn Jacksonville Downtown Southbank allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Jacksonville Downtown Southbank for a fee of USD 75 per accommodation, per stay. The property also provides food and water bowls.

Does Hilton Garden Inn Jacksonville Downtown Southbank have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hilton Garden Inn Jacksonville Downtown Southbank?

The closest major airport to Hilton Garden Inn Jacksonville Downtown Southbank is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is 17.2 mi away (26 minutes by car). Another top airport is Jacksonville International Airport (JAX), which is located 17 mi away (24-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, some guestrooms at Hilton Garden Inn Jacksonville Downtown Southbank offer a balcony.

Does Hilton Garden Inn Jacksonville Downtown Southbank offer wedding services?

There are wedding services available at Hilton Garden Inn Jacksonville Downtown Southbank if that's in your vacation plans.

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 571 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and cleanliness!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Keri

Liked: Cleanliness, staff & service
This hotel is in an awkward location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff professional and friendly ...
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Judson

Liked: Cleanliness, staff & service, amenities
Clean room, staff, family friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was great and very friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Javia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay from start to finish! The hotel was clean, comfortable, and beautifully maintained. The staff was welcoming and attentive, making the experience even better. I truly enjoyed the relaxing atmosphere and would definitely stay here again. Highly recommend!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the hotel and the room was clean, and parking was so close and easily accessible. Definitely recommend. Will be back again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable bed and pillows makes it a home away from home.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice quiet property.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Carissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there one night. Room was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was amazing.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Staff and rooms excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Yamitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a short trip!!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Room was clean, staff were very friendly!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Will definitely stay again in the future
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine
Stayed 1 night in Mar 2026
Verified review

8/10 Good

George A

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Standard breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Yes, convenient for ironman
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The black gentleman that made those grits! If you know you know.. They were the best grits we’ve eaten. Everything was excellent! I wouldn’t stay anywhere else while in Duval!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedsheets should be ironed to show they are clean
Stayed 1 night in May 2026
Verified review

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient spot close to restaurants. We enjoyed our room.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel es very nice & very well located near the San Marco arear.
Stayed 1 night in Dec 2025