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Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with a seasonal outdoor pool and free breakfast

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk
Exterior detail
Meeting facility
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
53 Jefferson Road, Jacksonville, FL, 32225
  • Place, Regency Square Mall
    ‪3 min drive‬
  • Place, St. Johns Town Center
    ‪6 min drive‬
  • Place, Mayo Clinic Florida
    ‪13 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Arlington within 2 miles (3 km) of Regency Square Mall, Holiday Inn Express and Suites Jacksonville East by IHG is within a few miles (5 km) of Jacksonville Arboretum and Gardens. This 101-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Regency Square Mall - 3 min drive - 1.9 miles
  • St. Johns Town Center - 6 min drive - 5.9 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 13 min drive - 12.3 miles
  • Mayport Naval Station - 14 min drive - 11.1 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver’s - ‬3 min drive
  • ‪Dick's Wings & Grill - ‬10 min walk
  • ‪Grinders American Diner - ‬14 min walk
  • ‪Hook Fish and Chicken - ‬9 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with a seasonal outdoor pool and free breakfast
Guests of Holiday Inn Express and Suites Jacksonville East by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Breakfast included
  • Pet friendly
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8.6 out of 10, Excellent, 1,001 reviews
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The price is $106
Feb 24 - Feb 25
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Feb 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on Feb 21, 2026 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel is situated in Arlington, close to St. Johns Town Center, Regency Square Mall, and UNF Arena. You'll also find Jacksonville Arboretum and Gardens and Parkwood Heights Park within a short drive.

Will I be able to park at Holiday Inn Express and Suites Jacksonville East by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Jacksonville East by IHG include a casino?

No, Holiday Inn Express and Suites Jacksonville East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool is normally open from March until November.

Is Holiday Inn Express and Suites Jacksonville East by IHG good for couples?

Amenities that appeal to couples at this hotel include in-room massages, a pillowtop mattress, and free Internet access.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Jacksonville East by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites Jacksonville East by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest major airport to Holiday Inn Express and Suites Jacksonville East by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is within a mile. Another top airport is Jacksonville International Airport (JAX), which is located 17.8 mi away (23-minute drive).

Can I book a room with a balcony at Holiday Inn Express and Suites Jacksonville East by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express and Suites Jacksonville East by IHG.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eva

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable beds, and good choice for a breakfast. Except; I booked through EXpedia… NEVER AGAIN!
Stayed 2 nights in Nov 2025

10/10 Excellent

Norton

Stayed 1 night in Nov 2025

10/10 Excellent

Janusz

Liked: Amenities
Clean room, delicious breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Octave, Gibbon

Quick to 295, breakfast is always good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Oct 2025

10/10 Excellent

Liane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Windy

Stayed 1 night in Oct 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lanie

Stayed 1 night in Oct 2025

10/10 Excellent

Dalwin Moises Del

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast, clean
Stayed 4 nights in Oct 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, room comfort
Staff was outstanding. Room was okay. It’s a little beat up. Fridge made so much noise we had to
Stayed 1 night in Oct 2025

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2025

6/10 Okay

Luke

Liked: Cleanliness
Disliked: Property conditions & facilities
Room AC unit did not work. It was freezing cold and we could not change it. Besides that, the hotel was good and close to the stadium.
Stayed 1 night in Oct 2025

10/10 Excellent

Lorina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the night and everything was awesome. Most definitely would book here again
Stayed 1 night in Oct 2025

10/10 Excellent

Anwar

Stayed 1 night in Sep 2025

10/10 Excellent

Bobby, Hohenwald

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the furniture is dated or torn. But that is my only complaint. Everything else waa great
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good. Water pressure weak in shower but other than that. Will stay again when in this area.
Stayed 1 night in Sep 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No water pressure, but other than that a nice stay ᵕ̈ Front desk guy was awesome!!
Stayed 1 night in Sep 2025

10/10 Excellent

Remel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

6/10 Okay

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, average.

We were only here for one night, and overall it was just fine. The location was kind of odd, so we originally missed our turn. The room seemed clean enough, but the shower did have some mold stains in the grout. The beds and pillows were comfortable. Breakfast was basic. There was a pancake machine, but we were in a hurry. The little omelettes were probably previously frozen: they had an odd taste to them.
Stayed 1 night in Sep 2025

10/10 Excellent

RANDY BENTON

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Clean room and friendly staff.
Stayed 3 nights in Aug 2025

4/10 Poor

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
The first room I was put it didnt have a working door. Than I was moved to a different room. That one was fine but very musty. The room was damp and felt disgusting. The breakfast staff hardly spoke english and had a hard time assisting me. The property overall was fine otherwise.
Stayed 5 nights in Aug 2025

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