Holiday Inn Express and Suites Jacksonville East by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites Jacksonville East by IHG

Indulge in a diverse selection of international cuisine at our self-service buffet.
Two single beds with white comforters and pillows, a microwave, and a coffee maker.
Classic hotel with a symmetrical facade, featuring multiple windows and balconies.
Relax by the pool surrounded by lush greenery and a brick walkway.
Conference room with U-shaped seating and a flat-screen television for presentations.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
53 Jefferson Road, Jacksonville, FL, 32225
  • University of North Florida
    ‪5 min drive‬
  • St. Johns Town Center
    ‪7 min drive‬
  • Mayo Clinic Florida
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪25 min drive‬

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Room options

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

9.4 out of 10
Exceptional
(32 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jacksonville

Located in Arlington within 2 miles (3 km) of Regency Square Mall, Holiday Inn Express and Suites Jacksonville East by IHG is within a few miles (5 km) of Jacksonville Arboretum and Gardens. This 101-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • University of North Florida - 5 min drive - 4.4 miles
  • St. Johns Town Center - 7 min drive - 5.9 miles
  • Jacksonville Cruise Terminal - 11 min drive - 9.3 miles
  • EverBank Stadium - 12 min drive - 7.9 miles
  • Mayo Clinic Florida - 14 min drive - 12.3 miles

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville International Airport (JAX) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Cantina Louie - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Hook Fish & Chicken - ‬9 min walk

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and a fitness center
Guests of Holiday Inn Express and Suites Jacksonville East by IHG enjoy a gym, free WiFi in public areas, and a 24-hour business center. You can put free parking to good use if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a meeting room.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Filipino, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to November.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at Holiday Inn Express and Suites Jacksonville East by IHG.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East
Holiday Inn Express Jacksonville East
Holiday Inn Express Jacksonville East Hotel
Holiday Inn Express Suites Jacksonville East
Inn Express Jacksonville East

Frequently asked questions

Is free cancellation available at Holiday Inn Express and Suites Jacksonville East by IHG?

Holiday Inn Express and Suites Jacksonville East by IHG offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express and Suites Jacksonville East by IHG?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express and Suites Jacksonville East by IHG on Jul 26, 2025 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express and Suites Jacksonville East by IHG?

This hotel is situated in Arlington, close to St. Johns Town Center, UNF Arena, and Regency Square Mall. You'll also find Jacksonville Arboretum and Gardens and Monument Pointe Shopping Center within a short drive.

Is parking available on site at Holiday Inn Express and Suites Jacksonville East by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express and Suites Jacksonville East by IHG include a casino?

No, Holiday Inn Express and Suites Jacksonville East by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express and Suites Jacksonville East by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 10:00 PM and the seasonal pool is normally open from March until November.

What will couples enjoy most about a stay at Holiday Inn Express and Suites Jacksonville East by IHG?

Amenities that appeal to couples at this hotel include in-room massages, a pillowtop mattress, and free Internet access.

Are there hot tubs at Holiday Inn Express and Suites Jacksonville East by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express and Suites Jacksonville East by IHG have a restaurant that serves breakfast?

Holiday Inn Express and Suites Jacksonville East by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express and Suites Jacksonville East by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express and Suites Jacksonville East by IHG though service animals are welcome.

Does Holiday Inn Express and Suites Jacksonville East by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Holiday Inn Express and Suites Jacksonville East by IHG?

The closest major airport to Holiday Inn Express and Suites Jacksonville East by IHG is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is within a mile. Another top airport is Jacksonville International Airport (JAX), which is located 17.8 mi away (23-minute drive).

Can I book a room with a balcony at Holiday Inn Express and Suites Jacksonville East by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express and Suites Jacksonville East by IHG.

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 49 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Anamary

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, property is centrally located close to St. Johns Town Center. The rooms show wear. The soap and toiletries from Dove are nice. The breakfast is good with many options. Gave it a 4 for cleanliness.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how quiet it was. The breakfast was good.
Stayed 1 night in Apr 2025

8/10 Good

ricardo, orlando

Liked: Cleanliness, staff & service
Don't like the location looks little sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Rufus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel stay. But getting off the main drag and turning into Jefferson can be tricky or missed.
Stayed 2 nights in Mar 2025

4/10 Poor

RAYMOND, West Palm Beach

Stayed 1 night in Mar 2025

6/10 Okay

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast sucked

Breakfast sucked
Stayed 1 night in Apr 2025

6/10 Okay

Sue

Liked: Cleanliness, staff & service, amenities
Weird location
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie

Stayed 1 night in Apr 2025

8/10 Good

ROBERT P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: I saw many dogs during my stay, which was unexpected. Overall the hotel is outdated....a transition piece was missing between the carpet and the tiles, there was an awkward strong smell in the closet, and the breakfast options were lacklustre. Pros: easy check in service, and location was close to my family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Iesha

Liked: Cleanliness, staff & service
I love the fact that my family had a lot of room.
Stayed 1 night in Mar 2025

10/10 Excellent

Markesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast and Excellent customer Darren was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Markeria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Terea

Liked: Amenities, property conditions & facilities
It was a safe convient place to stay and met the needs of our family of 6
Stayed 1 night in Mar 2025

10/10 Excellent

jessica

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Just grosd

The hotel was gross. It was dirty and run down. The pool was disgusting—and closed. The breakfast was not good and most things were out. We had to wait for coffee, for eggs, for bacon, and for cinnamon rolls. If you wanted fruit loops you were in luck. Couldn’t get out of there fast enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the turn for the hotel since it's literally behind the dealership. Also the lights is not sufficient, its too dim and dark, not something you want from a hotel. Overall the hotel is nice, clean, and on the newer side.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 1 night in Mar 2025

10/10 Excellent

Kirsplash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diannaluz, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!! Very happy!!
Stayed 1 night in Mar 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexandria

Traveled with group
So clean and I loved it
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very clean, comfortable, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Anastashia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The overall stay was nice, definitely good for a short stay while you explore the city of Jacksonville.
Stayed 5 nights in Feb 2025