Holiday Inn York City Centre by IHG

4.0 star property
Hotel with a restaurant, a short walk to Shambles

Choose dates to view prices

Photo gallery for Holiday Inn York City Centre by IHG

British cuisine
Lobby
Lobby sitting area
Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪12 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

York

Holiday Inn York City Centre by IHG places you in City Centre, within a leisurely stroll of popular sights such as Shambles and York Minster. This 4-star hotel has 100 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.

What's nearby

  • York Barbican - 3 min walk - 0.2 miles
  • Jorvik Viking Centre - 6 min walk - 0.4 miles
  • York Christmas Market - 7 min walk - 0.4 miles
  • Shambles - 7 min walk - 0.4 miles
  • York Minster - 12 min walk - 0.7 miles

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪The Postern Gate - ‬1 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪Piccadilly Tap - ‬3 min walk
  • ‪Turning Point Brew Co Outpost - ‬3 min walk
  • ‪The Masons Arms - ‬3 min walk

About this property

Holiday Inn York City Centre by IHG

Hotel with a restaurant, a short walk to Shambles
Holiday Inn York City Centre by IHG features a gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, coffee/tea in a common area, and free newspapers.
Guests can expect to find LCD TVs and stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and designer toiletries. Coffee makers, phones, and desks are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Frequently asked questions

Are free cancellation options available at Holiday Inn York City Centre by IHG?

Holiday Inn York City Centre by IHG provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Holiday Inn York City Centre by IHG?

This hotel is situated in City Centre within a short 6-minute walk of Shambles and also 13 minutes on foot from York Minster. You'll also find York Barbican and Clifford's Tower less than a mile away.

Is parking available on site at Holiday Inn York City Centre by IHG?

No, there isn't parking at this hotel.

Does Holiday Inn York City Centre by IHG have a casino on the premises?

No, Holiday Inn York City Centre by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn York City Centre by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Holiday Inn York City Centre by IHG?

Couples staying at this hotel will appreciate amenities like a pillow menu and a turndown service as well as a bar.

Does Holiday Inn York City Centre by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn York City Centre by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn York City Centre by IHG serves buffet breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn York City Centre by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn York City Centre by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn York City Centre by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn York City Centre by IHG?

The closest major airport to Holiday Inn York City Centre by IHG is Leeds (LBA-Leeds Bradford), which is about 24.5 mi away.

Can I book a room with a balcony at Holiday Inn York City Centre by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn York City Centre by IHG.

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! We loved our room and the amenities in it. We also loved how close the hotel was to the city center and we were able to walk everywhere. We look forward to staying again in the future!
Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Traveled with group
Disliked: Cleanliness, room comfort

Disappointing stay

Quick and helpful staff greeted us on arrival. Got to our room and we noticed that there was a strong BO like smell the bathroom. On investigation we could see that the bottom of the shower curtain was mouldy. We informed the staff on the desk and they told us that they would sent up someone from house keeping. Nobody came to our room. We ended up taking the shower curtain down and leaving in the corridor outside our room. The smell reduced slightly but still persisted so we thought that the smell was coming from the drains…… Oh, and the bed was not suitable for two average size adults unless you like playing sardines
Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfortable enough, but our bathroom had a pretty severe leakage problem coming from beneath the (fully enclosed) cabinet. It looked as if they tried to repair it, but that was unsuccessful. Since the hotel was very full, we decided not to ask for a different room. Instead we threw a towel over the puddle, and carried on with our visit to lovely York!
Stayed 4 nights in Jun 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Understaffed hotel. We arrive
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Petrina

Stayed 1 night in Jun 2025

2/10 Terrible

Campbell

Traveled with family
Disliked: Staff & service
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
The staff were all excellent. Very friendly and helpful. The property is a little older than most Holiday Inns I've been to but very comfortable. Breakfast was good. I was disappointed that catering in the evening was very limited - my own fault for not checking when booking. Plenty of eating options close by
Stayed 3 nights in Jun 2025

2/10 Terrible

Sion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Stayed 1 night in May 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the location and value for money. Breakfast was awesome. Only complaint was that the sofa bed Matress was beyond uncomfortable!
Stayed 1 night in May 2025

10/10 Excellent

Maria Deni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with easy access to transportation and tourist attactions
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Would stay again near to the centre and walkable
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharron

Stayed 1 night in Jun 2025

6/10 Okay

Kully Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location, staff were excellent, bathroom was slightly tired looking but fully functioning, the family room we had was great with a king bed and a double pull out bed which was perfect for the kids, close to all the sights, would recommend and book again
Stayed 1 night in May 2025

4/10 Poor

Andrea

Liked: Cleanliness
Check in took far too long as your system was apparently running slow. The bar was manned by reception staff which may have been the cause for delay. Waiting time at the bar, service slow. Out room was on the 2nd floor & very noisy due to drunk women in the adjacent room. Soap dispenser pumps not working, it took 5 minutes to get a decent amount out. TV set to Babestation every time we put the TV on changed channel. Breakfast was good, staff efficient. We arrived early so we were OK but there was no seating at 9.30am. We have been returning customer to Holiday Inn but its time for a change.
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Mhari-Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel & decent breakfast

Great hotel in good location. Enjoyed the breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, payable parking a short walk away.
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and spot

This was a nice place, comfy bed, good shower and towels ( full size ) not the half size some places have. Breakfast was good, walking distance to so many sites and food and drink. We would definitely stay here again
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location, staff were friendly & helpful Only 2 minir gripes
Stayed 1 night in May 2025