Perfect location for visiting Windsor Castle. Best concierge EVER - Matthew, so helpful before and during our visit. Lovely bar, great barman (Tony). Room was modern and very well equipped and maintained. Downsides - difficult to find the hotel parking (thanks again, Matthew for the instant assist); parking is a bit pricy. Minor irritation - can't charge bar/ restaurant to the room. Not the hotel's fault, but Dr Google on seeing Macdonald Windsor took us to the golden arches on high street :) Would definitely use this hotel again.
As an international traveler, I had no idea how the heating in the room operated--that one uses the room key card (for the door to the room) to make the heat run. The heat will only work while the key card is in place, and shuts off once the key card is removed. The staff did not explain this and it would have helped the comfort level during my stay.
Good location. Great price. Nice breakfast. Comfortable bed.
Bad fail by hotel and Orbitz: We had a reservation via Orbitz at the MacDonald Windsor Hotel, chosen so we could walk to the castle and local restaurants. The hotel reneged on the reservation on short notice but rebooked us at a supposedly higher-end hotel, Oakley Court. Problem is that's about 10 miles out of town. Bad failure by MacDonald hotels and Orbitz. But we were tired anyway so we decided to just chill at the hotel overnight, and maybe treat ourselves to their promised "fine dining experience". Oakley Court is like Downton-Abbey-meets-Fawlty-Towers. It's a former country mansion with nice grounds leading to the Thames. During WWII it was HQ for the French Resistance, Gen. De Gaulle liked staying there. Even more cool, it later became Bray Studios and films made there include the Hammer horror classics, think Brides of Dracula with Christopher Lee and Peter Cushing... But... The promised "fine dining" experience wasn't - decent food but atrocious service at nosebleed prices. The bar has no barstools so you have to sit in an armchair until a server decides to come over, and that's when it all becomes Manuel-on-crack. One bar server didn't know what ale is (stumped by "what ales do you have on draught?"), Breakfast presented in a style best called "rustic pretentious", and best forgotten. Won't be back to either, and reconsidering Orbitz competitors, I'm afraid
Booked hotel for reasonable price and availability and we had previously used macdonald chain. Rooms are not luxuriously large by American standards. However the room was comfortable. Since we wanted to travel by rail to visit Windsor Castle, this was the ideal location.
Located in Windsor City Centre, Macdonald Windsor Hotel is adjacent to Windsor Castle with other popular attractions like LEGOLAND® Windsor within a within a few miles (5 km). This 4-star hotel has 120 rooms and welcomes guests with a restaurant, free in-room WiFi, and a conference center.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Full breakfast is offered for a fee each morning from 8 AM to 10 AM.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and coffee makers.
Guests of Macdonald Windsor Hotel enjoy access to free WiFi in public areas, a conference center, and coffee in a common area. Valet parking is offered for GBP 39 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.
Perfect location for visiting Windsor Castle. Best concierge EVER - Matthew, so helpful before and during our visit. Lovely bar, great barman (Tony). Room was modern and very well equipped and maintained. Downsides - difficult to find the hotel parking (thanks again, Matthew for the instant assist); parking is a bit pricy. Minor irritation - can't charge bar/ restaurant to the room. Not the hotel's fault, but Dr Google on seeing Macdonald Windsor took us to the golden arches on high street :) Would definitely use this hotel again.
As an international traveler, I had no idea how the heating in the room operated--that one uses the room key card (for the door to the room) to make the heat run. The heat will only work while the key card is in place, and shuts off once the key card is removed. The staff did not explain this and it would have helped the comfort level during my stay.
Good location. Great price. Nice breakfast. Comfortable bed.
Thank you for your review, we appreciate the feedback
Bad fail by hotel and Orbitz: We had a reservation via Orbitz at the MacDonald Windsor Hotel, chosen so we could walk to the castle and local restaurants. The hotel reneged on the reservation on short notice but rebooked us at a supposedly higher-end hotel, Oakley Court. Problem is that's about 10 miles out of town. Bad failure by MacDonald hotels and Orbitz. But we were tired anyway so we decided to just chill at the hotel overnight, and maybe treat ourselves to their promised "fine dining experience". Oakley Court is like Downton-Abbey-meets-Fawlty-Towers. It's a former country mansion with nice grounds leading to the Thames. During WWII it was HQ for the French Resistance, Gen. De Gaulle liked staying there. Even more cool, it later became Bray Studios and films made there include the Hammer horror classics, think Brides of Dracula with Christopher Lee and Peter Cushing... But... The promised "fine dining" experience wasn't - decent food but atrocious service at nosebleed prices. The bar has no barstools so you have to sit in an armchair until a server decides to come over, and that's when it all becomes Manuel-on-crack. One bar server didn't know what ale is (stumped by "what ales do you have on draught?"), Breakfast presented in a style best called "rustic pretentious", and best forgotten. Won't be back to either, and reconsidering Orbitz competitors, I'm afraid
Booked hotel for reasonable price and availability and we had previously used macdonald chain. Rooms are not luxuriously large by American standards. However the room was comfortable. Since we wanted to travel by rail to visit Windsor Castle, this was the ideal location.
Dear Guest, Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards, Paola Cassotti General Manager
Thank you for your review, we appreciate your feedback