Residence Inn Waco

My family and I are blown away by this property. It is well run and well maintained. Everybody is so kind and goes out of their way to assist you. Ms. Terri is so kind and did everything she could to try to get ahold of a wheelchair for us. The last day we were there, it was my son’s bday. Ms. Terri made sure my son had a goodie bag filled with treats to help celebrate his special day. A few days after leaving the hotel, my son noticed his Daddy Doll (a doll with an image of his father in his military uniform) was missing. The only place it would have gone missing was at the hotel. I called the hotel and told them what was going on. They searched high and low, unfortunately, the doll was gone. A few days later, I received a heartfelt email from Brittany, the GM. Attached to the email was a gift certificate for a new Daddy Doll. I can’t say enough about this establishment; we will always come back to this hotel!

After using Marriott for years I was extremely disappointed with my stay at the Residence Inn in Waco. The staff are very helpful and nice but the facility itself is in desperate need of a remodel. The first room I was assigned smelled like cigarette smoke and the bedskirt was frayed and torn. I went to the desk but the next room they gave me was a handicapped room. Although the smoke smell was gone, the bedskirt and linens were worn, there was no door on the closet and there was a large contraption in the bathtub. Also the hallways are worn, dingy and smell old. I was slated to stay there the next week but cancelled my reservation and changed back to the Home2suites. I would definitely not pay the price to stay there again. After this experience I’m now a faithful Hilton user

I was MORE than pleased with this hotel! We did not have reservations and there were absolutely no problems. Everyone was overly friendly, from the front desk to the maintenance men, I was very impressed. The Air was very cold in the room which is priority for me! Free breakfast was a big variety and very good. They even had Brie cheese with their fruit selection. I would recommend this place a thousand times! ⭐️⭐️⭐️⭐️⭐️👍🏻👍🏻👍🏻👍🏻👍🏻

So this trip to Texas was a business trip and booked the hotel on recommendation and it was an absolute gem of a place close to the highway but quiet nice and central in waco with lots of food places around all in walking distance. Rooms are amazing basically little apartments with everything you need to be self sufficient. Comfy beds and great air con so no complaints on a lack of sleep !! There is a little fitness area to get a workout if you want and pool if you want a dip !! The staff there were amazing, friendly, helpful and fun they make the Residance a happy place to stay !!! Thanks Rachel and Steve !! The hotel have a thing called the mix on fixed nights where the hotel give free beer and food purely for a social event which I enjoyed as it was nice to talk to folk !!! I can 100% recomend this hotel and I plan to go back as a tourist with my wife just to show her what an amazing place it was to stay !!! So in the famous words of the Terminator....... "I'll be back" !!! Some nice and interesting things to do... Walk down the river and see the impressive bronze cattle and cowboys Food trucks.... amazing ALICO building and surrounding area is great Visit the Waco siege site from 1993 short drive away but very interesting!!!! If you remember how that all rolled out in 93 it defo worth a visit.The Branch are still living there !!!! Visit Temple which is a short drive to the shooting range there, choose ANY gun and shoot it great experience!!! Back yard bar and grill and Backyard saloon both great little bars with a great atmosphere!!! And good music !!! The Dr Pepper museum is also local the home of Dr Pepper !!! So to sum up my visit and The Residence there is only one word !!! Amazing !!!

This is our go to hotel when we visit Waco. We love everything about it! The staff is so welcoming every time we visit. They are always so helpful with anything we might need and they always have a smile! This makes us feel very comfortable and at home. The rooms are very spacious and sparkling clean. The hotel is very conveniently located to anything downtown. The trolley picked us up right on the corner of Webster street for the hop on hop off route for the downtown area. It was wonderful! The breakfast is quality and always good. We enjoyed the indoor swimming pool as well. This is a quiet and quaint hotel that is just right for us.

No request was too big or small for this team. A friendly smile each time I was in the lobby. The whole team was willing to help. Jane and Rachel are great! Pros: Comfortable bed, Adequate Breakfast, Walking distance to Silos & Downtown, Plenty of Parking, Indoor pool. Cons: Hotel is dated and in need of an update. Lots of touchups evident on all the walls and common areas. The carpets are merely terrible - our little crawler was black with grime. Waco is in come back mode, and many new hotels are being built. The owner/investors in the RI need to put their money back into this place to avoid becoming entirely run down. The great team is in place; now, the facility requires rehab! Jane and Rachel would be a great asset to any of the nearby new hotels!

As someone who stays at Marriott properties over 100 nights per year, this is a place I’ll avoid on my next trip to Waco. I’ll actually stay two blocks away at the Hilton. The paint and carpets are old and worn, the elevator...well, take the stairs and get your exercise. My room smelled kind of moldy and like that carpet cleaning powder. The air conditioner was so noisy I had to leave it off...so a hot stay. The breakfast area was out of most food items at 0700am both days I was there, minimal selection. I won’t return to this property if I have another choice.

The staff were welcoming and the room was very comfortable and relaxing. Monday thru Wednesday mixers were a nice touch with free food and drinks. Complimentary breakfast was warm and filling. Right across the street from the free Silos trolley stop. Really enjoyed our stay.

Great one night stay on the way to San Antonio. Used the SNA and got the upgrade to 2 bedroom suites. Always benefits from the full kitchenette that Residence Inn room is equipped with. Location is right in the middle of downtown close by to the Baylor campus.