Residence Inn Waco3.0 out of 5.0
Recent guest reviews
We stayed at three Residence Inn's during a trip the week after Christmas. Of the three (the others were Texarkana and Little Rock), this one was ranks number three, and it was the most expensive by a few dollars. It is an older property, and while it was clean, it could use a little sprucing up. Most of the staff were quite friendly, but the front desk people while not unfriendly, were more business-like. We had a problem with one of the bed reading lamps, and the night person was not able to help. In the morning, the front desk person told us that there was a second switch that needed to be flipped. Why didn't the night person know this? All this said, we would certainly stay here again. It had a great location (near Magnolia and the Dr. Pepper Museum), large room with kitchen, and in general, Marriott Residence Inn's are a cut above other chains.
Like many, we came to Waco to look at Baylor and visit Magnolia Markets. Both are close nearby and within walking distance. The hotel is also located near the river with its beautiful trees and nice walking trails. There are many restaurants located within walking distance). We were upgraded to a two-bedroom suite with a fireplace by a very gracious and friendly woman who worked at the front desk. She could not have been more helpful in offering info about the local activities and area. The beds were super comfortable, the suite was clean and the breakfast was very good. Yes, you will hear a train horn now and again, but that will happen anywhere in downtown Waco as the track runs through the center of town. We felt very at home here and wished we could have stayed longer. Excellent stay.
This location is ideal for tourists visiting Waco for the Magnolia Markets. The staff are friendly and helpful, and are engaged in making the stay a good experience. The property is old and fraying a bit at the edges.
The university, downtown and all other touristic attractions are around the corner from this hotel. How could you say no to a 2nd tv in your room? Do you care about a nice hot breakfast? How about lovely employees, smiling at all times and offering help even when you did not have chance to ask about that? Wow! Hard to describe. Amazing place. Thank you Brittany Walker and all other people who made this real!
Our flight was very delayed so we arrived at the property about midnight, and were locked out of the facility and no one was at the desk to let us in or answer the phone. We waited more than 15 minutes for the night clerk to return to the front desk and let us in, and then asked if we were there to check in (really??? why else would we be there at midnight???). Once we did get to our room, it was Freezing cold, the air conditioning was on full blast. We had to heat the room up just so we could get out of our clothes and get into bed without shivering. We searched for an extra blanket because the room was so cold, but only found an extra sheet. For some reason Residence Inn does not provide luggage racks, so you suitcase has to be opened on the floor (or the couch) which is terribly inconvenient. There is only one small elevator, and it is not centrally located, so it does not serve the majority of the room. The layout of the property is odd in that there are very long hallways, and limited access points. We thought it odd that our room did not have an ice bucket until we realized that the three story property only had one ice maker, located on the first floor. Our room did have a frig that had an ice make, but it was super, super slow in making ice. Overall, the decor is totally outdated, the hallway carpet is old and stained. Housekeeping could use a refresher in how to service a room, as after our first night the bed was not made and the bathroom not thoroughly cleaned. The breakfast service was decent, and they did offer a good selection of coffee flavorings (syrups). The morning staff was pleasant. The location of this property is great - a short walk to Baylor / McLean Stadium, as well as Magnolia Market (Silo's), but beware it is also very close to the railroad and when the train comes through town in the middle of the night you will be awakened by it, as it blows the horn at every street crossing (which is pretty much all the way through town). Overall, we had an ok stay.
My daughters are touring a couple of days at Baylor. I booked here based on positive reviews I read here. I am not very happy with my choice. The location is fabulous. About a mile from Baylor and just a few blocks from magnolia market so for location it gets 5 stars. The hotel property gets 2. It’s a tired, tired hotel in need of renovation. Carpet stains, this teeny tiny elevator, paper thin walls and while I do think it’s sanitary, housekeeping is sloppy. Like smudges on bathroom mirror not cleaned from previous guests. I am here right now and it’s dreary enough I am not interested in reading a magazine and relaxing with downtime. It’s just bleh and dreary. I don’t think I will try breakfast tomorrow. Service has been nice. It’s just too bad with such a great location that Marriott wouldn’t step up and renovate.
Overall, this was a fine stay - close to everything, very nice staff, and clean. But be advised, they do accept pets, if that bothers you. My only complaint is that the sofa had a chemical smell that bothered me. We would normally choose Courtyard, but this was what was available. I wish they would use pillows other than feather.
An ideal stop off point for all the interests that Waco has to offer. Within walking distance of the Silos. With the free trolley ride stopping close by most of the local attractions are within easy reach with out having to using your car. With an excellent kitchen in the room all tastes are catered for.
We visited Waco for a football game and to see out granddaughter a new Baylor bear.this is a nice place to stay because it is close to the stadium not walking distance but they have a 10$ shuttle. The hotel has a breakfast but no dedicated restaurant.the staff is helpful in finding places to eat but you will need a car with gps.
We stayed here for one night while visiting Waco. It was a clean hotel with clean rooms and a comfortable space! The staff was amazing. They were so friendly and helpful. Their included breakfast offered many great options. All in all good experience!
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Located within a 5-minute walk of Fort House Museum, Residence Inn Waco is within a 15-minute stroll of Magnolia Market at the Silos. This 78-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and a 24-hour fitness center. It's in central Waco and also a short walk from Texas Sports Hall of Fame and Texas Ranger Hall of Fame.
Start your day off right with a free hot/cold buffet breakfast.
All 78 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Sofa beds, coffee makers, and free newspapers are other standard amenities.
At Residence Inn Waco, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
94% of guests recommend this hotelTotal of 196 reviews