Accent Inn Victoria3.0 out of 5.0
Recent guest reviews
Our company has been staying at this small hotel chain for 7 years plus and always enjoy coming back. The staff are always friendly and accommodating. Parking for larger commercial vehicles is ample and security is good. Love this place and its people !!
We stayed at your hotel 17,18 & 19 Jan as I had a medical procedure to be performed at the Jubilee and your hotel was in a great location for getting to the hospital. On arrival was immediately greeted by one of your front desk clerks Laurie, she is an asset to your company, friendly and professional and had us checked in very quickly. On check out Laurie was again desk clerk on duty same swift service. When we were there several sports teams were also there (high School) and there was no noise that we could hear from our room, On the second morning we went to the breakfast and arrived just before the sports team. The two ladies working the breakfast room worked very hard to get the team and other customers fed in a very efficient manner. Our room was clean and in good repair. My observation is that this hotel is very well run and cares about its customers.
We have stayed before at the Accent Inn Victoria and found it to be a nice place, friendly staff, clean, and convenient to what we are doing there. We also travel with a dog and there was no issues before. The lower rooms are set up for dogs because they have lino floors and no carpets which makes perfect sense. I was surprised to learn on my arrival that they had a rule that you were not allowed to leave the pet alone in the room at anytime. That surprised me because we had some plans that we would need to leave the dog for a few hours in the room. We had his kennel and he would be fine. He is not a barker. I would have liked to have known the new rules when I booked my pet room but the staff never informed me. I would have changed my hotel because we didn't want to leave the dog in the vehicle while we were dinning or visiting for Christmas. I understand the rules because others have probably left their pets and they have caused issues for other guests. This is the first hotel I've ever seen this rule. Next time we come to Victoria with our pet we will try another hotel first. We had to adjust our visits and time we spent at certain places because our dog had to be left in the vehicle. If you don't have a pet or you don't mind having it with you all during your visit to Victoria then this is the place to stay. And we will stay there again if we don't have the dog because it is a nice place.
We have been to the hotel 5 times and every time the rooms have not been ready on time. Rooms have been ready around 5pm in some cases. Bad customer service at front desk. Overall bad experience. Won’t be coming back.
My company had my family and I put up in the Accent Inn form November 1- Dec 8th, and I was a little sceptical that a single room would get a tad claustrophobic. Well, I was wrong! The hotel became home for us, and it just felt right. What really made the stay exceptionally nice, was a kind lady at the front desk by the name of Linda. She has a heart of gold. She made us (especially my 3 year old) feel like family. She was a standout! I can’t say enough good things about her. Our room consisted of two queen beds, and one was actually pretty uncomfortable, but I wasn’t about to complain, as I sleep like a log anyways. Wifi was pretty good, and housekeeping always did a great job when needed. A big bonus is having Bin 4 ( the burger joint ) in the property. I went there a few times. The service there was pretty good too. Special shout out to the charmingly great Karli. I recommend the Accent Inn especially if you are planning an extended stay or are not too worried about too close to downtown Victoria.
we had a room with 2 double beds and kitchenette: all very clean, comfortable, kitchen with all facilities as well dishes and crockery. very good wi-fi. Located right on hi-way from ferry. close to downtown and UVic. mall and good restaurants nearby. Recommend Royal Indian Spice. excellent fitness room with brand new equipment. Recommend room at the back: quieter. Staff cleaning and reception: very good Prices reasonable Off-season breakfast (incl.) good
This is the second time I have reviewed this hotel. The reason I am doing it a second time is because they out shined themselves. I gave five stars last time and would give more if I could. Linda went out of her way to accomidate me when I had a last minute change in plans and would need to stay in Victoria longer than what I had booked - even though it was a long weekend. The hotel is very comfortable and clean. They have a lot a cute and cool things here from the 'air ballon' elevator to the funny room signs. The front desk, cleaning and maintenance staff are very friendly. The hotel is located close to restaurants including bin4 burger lounge right next door and there is a pub and beer and wine store just 3 blocks up. I will always stay here when I am in Victoria and would recommend it to anyone. Great job Accent Inn!
The room was lovely, much nicer and renovated than I anticipated. My room had a queen bed, couch with sofa bed, kitchenette and big desk for work. The decor was nice, the bed comfy, lots of pillows. The shower and toilet were separate from the sink and mirror, which is great. It was a little noisy at night as I understand they have a lot of sport teams on the weekend. Staff were friendly and efficient at check-in and check-out. Computer and printer for guest use in the lobby. Specifics: * Heater was very loud and every time it kicked on at night it work me up * One light above mirror was burnout out upon my check-in and not changed during my 2 night stay * Hangers are the old, old kind, attached to the bar and you can not remove. Nobody is going to steal hangers these days and it is very inconvenient to hang up clothes. * no in room safe (or I did not see) * Found a long black hair in my cleaned tub upon check-in * Awesome they had make-up remover for women, but the 2nd day they did not re-fill, like they would soap or shampoo (training opportunity?) * Wifi was great! I had to run a webinar one evening and signal was strong, easy to connect * Lots of lamps and good lighting in the room * Fridge with freezer both a good size * No paring or cutting knife in the drawer * Breakfast included but did not go down * Lots of free parking * Centrally located off main road with easy access to downtown Overall, I would recommend this property and stay again when I am in Victoria.
The location is central to where ever you want to go in the Victoria area. The price is mid range and good value as you get a free breakfast. Lots of choice, all though the make your own pancakes was out of service. The front desk staff could use some better training as they gave us a room that they had just given to another person. They also said when asked if they had no feather pillows that no they don't and if you wanted one Wal-Mart is up the street. Other then staff issues I liked the quirky signs all over the hotel and the fun street sign with Halloween puns on it.
We always stay with the Accent Inn's chain whenever we can (we usually stay at Hotel Zed, which is part of their chain, when in Victoria however this time tried this property). Overall a good place to stay for a short stop. Conveniently located so access to town, ferries and airport is good. Room was quiet and comfortable and breakfast was perfectly adequate unless you have your hopes set on a full English Breakfast!! Lots of parking and the staff were quite friendly. Overall met all of my expectations.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Accent Inn Victoria is a short stroll from MayFair Shopping Centre and Topaz Park. This 3-star hotel has 118 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking. British Columbia Parliament Building and University of Victoria are also near this Saanich hotel.
Free continental breakfast is served each morning from 7 AM to 10 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can sip a beverage at the coffee shop/café.
The 118 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 42-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
Renovated in 2016, Accent Inn Victoria offers a fitness center, free WiFi in public areas, and a meeting room. There's free parking, and an airport shuttle at scheduled times for CAD 25.00 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 489 reviews