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River Rock Casino Resort

4.0 out of 5.0

Recent guest reviews

food over priced , off temperature, made me sick,

Nice place, vibrant options under one roof, however hard to find parking and too far away from the actual entrance.

I choose the Hotel at River Rock because of it's location, and easy access to the SkyTrain. While it was a bit confusing to find the hotel, as I thought the hotel was located adjacent to casino, and not across the road from it. After that small bit of confusion was cleared up, I settled into enjoy my stay! The staff was welcoming and friendly, offering suggestions and ensuring everything was meeting my needs. The room was very comfortable. The bed was very comfy, so much that I took an afternoon nap! After the nap I was up and on the SkyTrain to downtown Vancouver. It was much easier to stay in Richmond and take the SkyTrain downtown, compared to paying to stay in Vancouver, and fight the traffic! After an evening downtown it was an easy trip back to the hotel to enjoy the many offerings of the resort! The room was quiet and comfortable for sleeping, and the next morning I enjoy the resort's lovely buffet breakfast! Overall I really enjoyed my stay, and plan to return upon my next visit to BC!

Great staff, convenient. The kids love the swimming pool.

if you are catching a flight this is the perfect hotel. My only comment is that the buffet was overly expensive, especially for a woman and child...

Conveniently located and clean and nice hotel. The restaurants serve good food.

Room is clean and comfortable, will come back and stay this hotel again

Hotel was comfortable , casino is directly across the street or walk thru the walkway on an upper floor. The only thing it is directly near Vancouver airport, didn't realize this, planes flew directly over hotel to land constantly. There is also nothing in walking distance except for what is available at the hotel. However, the room and staff was good.

This reservation was made months in advance and it says "hotel confirmed no need to call to confirm". We traveled to Vancouver and they said we don't have a reservation. Both Orbitz and The Hotel at River Rock does not want to admit their mistake. My wife that needs medical attention, needs to get to a room, rest and hook up to her Dialysis machine has to wait and put her health at risk. This is not acceptable. The hotel was giving us an over-priced room to stay. Will you stay in this bad place after all this? We ended up paying more on hotels and everything than what we have planned for a vacation, ruined our schedules and missed most of our plans.

Small room no service had to wait each time for valet. Felt like an after thought to the main casino hotel would not recommend.

Easy transportation to downtown. Nice restaurants around the hotel within walking distance. Nice gym for a hotel.

I was with my 15-year old daughter, so wasn't looking for the casino :). The room was lovely, but we were in the not casino half of the hotel across the street, quiet but no restaurants etc. We had a good time at the Richmond night market, but other than that, had to drive to get anywhere to shop. Close to the airport though, and the room was nice and modern.

This is undoubtedly at the top of luxury hotels that we have ever booked. The staff were gracious and helpful cheerful even at 5 am helping us get our bags together for our cab ride to the airport. Wifi was offered though we didn't have a chance to use it. It was a required rating to be filled out.

Yes very we'll and excellent staff and casino very nice and enjoyed stay there

The River Rock is a beautiful hotel with all the amenities you need. The rooms were clean and comfortable, the staff was friendly. If you need to get somewhere in or around Vancouver this is the place with the sky train and bus service outside your door.

We couldn't book downtown because of women's World Cup and Hotel at River Rock proved to be a great alternative, Nice hotel and reasonably priced. Metro station at hotel makes it quick and economical to get downtown. We are not gamblers but casino is available with entertainment. Dining options on site and a lot of Asian restaurants close by and available by metro. Had excellent room service breakfast.

Just stayed one night for New Year's Eve. Staff was great and room was clean and nicely decorated.

The room was large and clean. The staff was friendly. The buffet was enormous and quite good but a little expensive. The Chinese restaurant in the food court inside the Casino was a much better value and quite good. The hotel is convenient to the Sky train and thus to the airport but there isn't much to do or see in the immediate surroundings.

Good location! near Malls, Airport, Sky train. Great swimming Pool, Spa And Gym. Large Casino and incredible food buffet! Would definitely stay here again!

So I booked rooms that was not where the casino floor and restaurants were located. The front desk asked if I wanted to upgrade to get the rooms where the casino was at. It was simply across the street. The rooms above the casino floors are all suites and I figured its our last destination before we all head back home. I upgraded all the rooms and the rooms are fantastic. Very comfortable and worth it if you decide to go down and gamble at night so you don't have to walk through a sky bridge. The staff was very nice and greets you. The only downfall is parking. It's a little bit of a walk but that's not the issue. If you have kids or under 18 years of age, you can't cut through the casino to get to the parking. They make you walk around in the outside to get to the parking lot. Luckily it was not raining but just windy so either mom or dad will have to walk outside while others can cut through or we all walk outside. Overall the hotel and casino was great! Staff is friendly and smiles. Casino dealers on the other hand are hit and misses. Some are cool and some just are there to work.

8811 River Road Richmond BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Located within a 5-minute walk of Richmond Night Market, River Rock Casino Resort is within a mile (2 km) of Aberdeen Centre. This 396-room, 4-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a casino. On a river, the hotel is also close to Richmond Centre Mall and Richmond Olympic Oval.


Dining

Enjoy dining at Tramonto, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of River Rock Casino Resort's 396 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Other amenities include safes, ironing boards, and desks. Weekly housekeeping is available.


Property features

River Rock Casino Resort features a marina, a full-service spa, and a casino. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include an indoor pool, a 24-hour fitness center, and a spa tub.

Room options

City Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 Bedroom, Marina View

King 1 | Sleeps 4

Standard Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for River Rock Casino Resort

Everyone (10) Couples (6) Business (1) Family (5) Other (3)
1

over priced , small room , food terrible

Everyone

food over priced , off temperature, made me sick,

By , from texas on Jun 23, 2017

3

convenient location

Everyone

Nice place, vibrant options under one roof, however hard to find parking and too far away from the actual entrance.

By , from seattle on May 14, 2017

Review comment responded on May 16, 2017

Thank you for the feedback. We appreciate any opportunity to improve service and product.

4

nice hotel in richmond, bc!

Couples

I choose the Hotel at River Rock because of it's location, and easy access to the SkyTrain. While it was a bit confusing to find the hotel, as I thought the hotel was located adjacent to casino, and not across the road from it. After that small bit of confusion was cleared up, I settled into enjoy my stay! The staff was welcoming and friendly, offering suggestions and ensuring everything was meeting my needs. The room was very comfortable. The bed was very comfy, so much that I took an afternoon nap! After the nap I was up and on the SkyTrain to downtown Vancouver. It was much easier to stay in Richmond and take the SkyTrain downtown, compared to paying to stay in Vancouver, and fight the traffic! After an evening downtown it was an easy trip back to the hotel to enjoy the many offerings of the resort! The room was quiet and comfortable for sleeping, and the next morning I enjoy the resort's lovely buffet breakfast! Overall I really enjoyed my stay, and plan to return upon my next visit to BC!

By , from Seattle, WA on Jan 4, 2017

5

convenient location

Everyone

Great staff, convenient. The kids love the swimming pool.

By on Dec 31, 2016

5

perfecf location

Everyone

if you are catching a flight this is the perfect hotel. My only comment is that the buffet was overly expensive, especially for a woman and child...

By on Dec 16, 2016

5

very nice hotel

Everyone

Conveniently located and clean and nice hotel. The restaurants serve good food.

By , from Vancouver on Dec 13, 2016

5
Everyone

Room is clean and comfortable, will come back and stay this hotel again

By , from seattle wa on Oct 29, 2016

3

hotel was ok, near the airport lots of planes

Everyone

Hotel was comfortable , casino is directly across the street or walk thru the walkway on an upper floor. The only thing it is directly near Vancouver airport, didn't realize this, planes flew directly over hotel to land constantly. There is also nothing in walking distance except for what is available at the hotel. However, the room and staff was good.

By , from Massachusetts on Aug 27, 2016

1

ruined vacation

Everyone

This reservation was made months in advance and it says "hotel confirmed no need to call to confirm". We traveled to Vancouver and they said we don't have a reservation. Both Orbitz and The Hotel at River Rock does not want to admit their mistake. My wife that needs medical attention, needs to get to a room, rest and hook up to her Dialysis machine has to wait and put her health at risk. This is not acceptable. The hotel was giving us an over-priced room to stay. Will you stay in this bad place after all this? We ended up paying more on hotels and everything than what we have planned for a vacation, ruined our schedules and missed most of our plans.

By , from Los Angeles on Aug 22, 2016

2

felt like after thought

Everyone

Small room no service had to wait each time for valet. Felt like an after thought to the main casino hotel would not recommend.

By , from Boston MA on May 31, 2016