River Rock Casino Resort

4.0 star property
Upscale boardwalk/promenade resort, a short walk to Richmond Night Market

Choose dates to view prices

Photo gallery for River Rock Casino Resort

Front of property - evening/night
Terrace/patio
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area | 42-inch LCD TV with cable channels, TV, iPod dock
Lounge
3 restaurants, breakfast served

Reviews

8.2

Very good

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Popular LocationGreat Canadian Casino4 min walk
  • Popular LocationRichmond Night Market7 min walk
  • Popular LocationMcArthurGlen Designer Outlet5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)8 min drive

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About the neighborhood

Richmond

Located in Richmond City Centre within a 5-minute walk of Great Canadian Casino, River Rock Casino Resort is within a 15-minute stroll of Richmond Night Market. This 396-room, 4-star resort has a marina, a full-service spa, and a casino.

What's nearby

  • Great Canadian Casino - 4 min walk
  • Richmond Night Market - 7 min walk
  • Aberdeen Centre - 2 min drive
  • Lansdowne Centre - 3 min drive
  • McArthurGlen Designer Outlet - 5 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver Waterfront Station - 29 min drive
  • The nearest major airports are:<br />Vancouver Intl. Airport (YVR): 8-min drive, 2.7 mi/4.4 km<br /> Vancouver Harbour Flight Centre (CXH): 30-min drive, 8.6 mi/13.9 km<br /> Pitt Meadows, BC (YPK): 48-min drive, 32.7 mi/52.7 km<br /> Galiano Island, BC (YMF-Montague Harbour Seaplane Base): 115-min drive, 33.5 mi/53.9 km<br /> Abbotsford, BC (YXX-Abbotsford Intl.): 64-min drive, 47 mi/75.6 km<br /> <p></p>

Restaurants

  • ‪Costco Business Center - ‬7 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Ginger Indian Cuisine - ‬10 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Subway - ‬8 min walk

About this property

River Rock Casino Resort

Upscale boardwalk/promenade resort, a short walk to Richmond Night Market
River Rock Casino Resort features a marina, a full-service spa, and a casino. Valet parking is offered for CAD 33.00 per day. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Other amenities at this spa resort include an indoor pool, a gym, and a spa tub.
42-inch LCD TVs come with cable channels. Bathrooms offer free toiletries and bathrobes, and beds sport premium bedding. Other amenities include iPod docks, refrigerators, and coffee makers. Housekeeping is available on request.
An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Restaurant & Lounge
  • Starbucks
  • The Rock House
  • Zios

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference center (13,003 square feet of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

Frequently asked questions

Is free cancellation available at River Rock Casino Resort?

River Rock Casino Resort provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at River Rock Casino Resort?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at River Rock Casino Resort on Jul 29, 2024 start from $216.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near River Rock Casino Resort?

This resort is situated in Richmond City Centre within a 10-minute walk of Richmond Night Market and Great Canadian Casino. You'll also find Aberdeen Centre and Lansdowne Centre within a short drive.

Will I be able to park at River Rock Casino Resort?

Yes, valet parking is offered for CAD 33.00 per day. Electric car charging is also available for guests.

Is there a spa at River Rock Casino Resort?

Absolute Spa is the resort's spa and services include body wraps, mud baths, aromatherapy, and massages.

Does River Rock Casino Resort include a casino on the premises?

Yes, River Rock Casino Resort has a casino.

Will I find an indoor pool at River Rock Casino Resort?

Yes, this resort has an indoor pool along with a spa tub. Guests have pool access between 6:00 AM and 10:00 PM.

What amenities will couples enjoy at River Rock Casino Resort?

This riverfront resort offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at River Rock Casino Resort?

Yes, guests can enjoy a spa tub at this resort.

Does River Rock Casino Resort have a restaurant that serves breakfast?

Yes, River Rock Casino Resort has 3 restaurants, and serves an English breakfast each morning for a surcharge.

Does River Rock Casino Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at River Rock Casino Resort for a fee of CAD 35.00 per accommodation, per day.

Does River Rock Casino Resort have connecting rooms?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to River Rock Casino Resort?

The closest major airport to River Rock Casino Resort is Vancouver Intl. Airport (YVR), which is 2.7 mi away (8 minutes by car). Another top airport is Vancouver Harbour Flight Centre (CXH), which is located 8.6 mi away (30-minute drive).

Are there rooms with balconies that I can book at River Rock Casino Resort?

No, there aren't any guestrooms with balconies at River Rock Casino Resort.

River Rock Casino Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2649 out of 5685 reviews" "
Rating 8 - Good. 1571 out of 5685 reviews" "
Rating 6 - Okay. 779 out of 5685 reviews" "
Rating 4 - Poor. 417 out of 5685 reviews" "
Rating 2 - Terrible. 269 out of 5685 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anuruddha

Traveled with family
Liked: Cleanliness, amenities
Mostly focus on casino, and almost all food is available inside the casino and anyone under 19 couldn't get in. Also needed a late check out and couldn't accomodate.
Stayed 2 nights in Jul 2024

2/10 Terrible

Anandkumar

Liked: Cleanliness, staff & service
Toilet isn’t flushing Called front desk mulitiple times but no one is picking up. Room phone isn’t even dialing No ramp to main hotel entrance. You have to walk a lot to and re route to get to room
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jun 2024

6/10 Okay

kevin

Traveled with family and small children
Liked: Staff & service
bathroom is not clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Julius

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was as advertised. Excellent public transportation option. They were celebrating 20th anniversary and the furniture was showing that age. However, the mattresses, linens, towels, toiletries and lobby were exceptional. The staff was very accommodating.
Stayed 2 nights in Jun 2024

6/10 Okay

ANDYTUOI

Stayed 3 nights in Jun 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine, however the parking is too far away from the rooms. VERY limited dining options - we asked for a bar / lounge and was directed to an area with uncomfortable wooden seats and tables. We only wanted a drink, but had to order a meal ? Carpark stairs absolutely reek of cigarettes and cigarette ash.
Stayed 3 nights in May 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the River Rock. Very convenient and full of amenities. Only downfall was the bed. It was worn and worse for wear. Hoping they update them soon or it was just our room
Stayed 1 night in May 2024

10/10 Excellent

chris w

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Staff is friendly. Elevator was out and they went above and beyond for us.
Stayed 1 night in May 2024

6/10 Okay

Rachel

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport
Stayed 1 night in Apr 2024

10/10 Excellent

Micayla

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Really great customer service.
Stayed 2 nights in Apr 2024

8/10 Good

SIN YU

Stayed 1 night in Apr 2024

10/10 Excellent

Thelma

Great hotel
Stayed 3 nights in Apr 2024

6/10 Okay

Brian and Candace

Traveled with family
Disliked: Cleanliness
At check in there was one person at the front desk and a long line up. The room was clean but the hall carpet was filthy.
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & service! Extremely clean & comfortable!
Stayed 1 night in Mar 2024

10/10 Excellent

David, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2024

4/10 Poor

Jeff

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Your reception desk was professional and courteous however the room lacked cleanliness. This is not a situation where the housekeeping should be reprimanded as the room itself had an overall cleanliness but there was mold spots in the shower. It needs to be regrouted and a deep clean. I would not recommend any of my clients to stay here until the rooms are repaired.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

4/10 Poor

Thythy

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and friendly. Room is comfortable and quiet.
Stayed 1 night in Apr 2024

8/10 Good

Ngai Ying

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was in fair condition. Paid waaaay too much for no view and older room. The casino bar area to get a drink was ridiculous. Definitely had higher expectations for this place.
Stayed 1 night in Apr 2024