To say that this hotel has seen better days is an understatement. In our room, the electrical outlets were shaky: some didn't work at all, others felt like a loose connection that could cause an electrical short circuit any time. The sheets were dirty and the windowless bathroom had no exhaust.
Cerca del aeropuerto y con transporte para traslado
i was told that a shuttle service would be available but my flight was late and they shut down before i arrived - they changed the internet access and my security on my computer red flagged everything when i tried to access the net - i also booked and payed ahead - was told it was in CDN$ but when i finished orbitz changed it to US$ - booked and payed early and was charged $25 extra
i very enjoy it yours services ,we will comming back
We did not stay here… There is a pandemic if you haven’t heard… We wouldn’t and couldn’t go to our cruise… And these people would not refund our money… I would not recommend anyone like this
I loved having the restaurant and bar 'Moxie' attached to the hotel, very good and very convenient.The only downside to the hotel room was the temperature control system was a little noisy as it turns itself on and off to maintain its temperature. But not quite noisy enough to prevent me from sleeping, thankfully.
Wasn't worth $240 a night for a tiny tiny suite. It would be better to spend $240 for a room at river rock resort, way bigger compare to the "SUITE" at this hotel.
The staff very helpful!!! The bar grill is perfect!
The receptionist on the night of our arrival was dry and unfriendly.. One family member had checked in earlier, so I expected the receptionist to tell us that we were all set and should enjoy our stay. Instead, when he finally got the spelling of our last name, he remarked with an dry, edgy tone and irritated face, "You don't have a reservation here." Starting the next morning, however, even he became smiley and polite.
Quality hotel to stay. Close to the airport, but not the city. Keep that in mind. Nice restaurant connected to the hotel but not much else in walking distance. The gym was not in working order but it appeared to have limited equipment.
They even gave us a basket of snacks and water during our stay.
Under renovation, rooms are underwhelming, if u get a deal stay if not look at the Sandman Signature well worth the extra money
Airport transfer, clean and updated hotel.
Located in West Cambie within a mile (2 km) of Richmond Night Market, Sandman Hotel Vancouver Airport is within a few miles (5 km) of other popular sights such as Main Street. This 177-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6 AM to 11 AM.
All 177 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Ironing boards and desks are also standard.
Guests of Sandman Hotel Vancouver Airport have access to an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and a meeting room.
To say that this hotel has seen better days is an understatement. In our room, the electrical outlets were shaky: some didn't work at all, others felt like a loose connection that could cause an electrical short circuit any time. The sheets were dirty and the windowless bathroom had no exhaust.
Cerca del aeropuerto y con transporte para traslado
Hello Socorro, thank you for your feedback. Stay healthy!
i was told that a shuttle service would be available but my flight was late and they shut down before i arrived - they changed the internet access and my security on my computer red flagged everything when i tried to access the net - i also booked and payed ahead - was told it was in CDN$ but when i finished orbitz changed it to US$ - booked and payed early and was charged $25 extra
Dear Dwight, Thank you for taking the time to give us your feedback. We apologize for the inconvenience you may have experienced. We are upgrading our internet thesedays. Please visit us again to see the improvement next time. We're sorry for confusion with Orbitz but please contact Orbitz about your booking. Hotel is not authorized to change the bookings from 3rd party. Thank you
i very enjoy it yours services ,we will comming back
Dear Ken, Thank you for taking the time to give us your feedback. We're glad to hear that you enjoyed your stay with us. We will look forward to having you stay with soon again. Thank you & stay healthy!
We did not stay here… There is a pandemic if you haven’t heard… We wouldn’t and couldn’t go to our cruise… And these people would not refund our money… I would not recommend anyone like this
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your comments about your hotel experience with us. We also work very hard to meet or exceed your hotel expectations. Please contact the hotel direct if you wish to go over this issue and ask for the GM.
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your reply to grading your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.
Hello On behalf of the Sandman Hotel Vancouver Airport, I would like to say “Thank you,” for your reply to grading your hotel stay with us. We also work very hard to meet or exceed your hotel expectations. We look forward to you staying with us again soon.
I loved having the restaurant and bar 'Moxie' attached to the hotel, very good and very convenient.The only downside to the hotel room was the temperature control system was a little noisy as it turns itself on and off to maintain its temperature. But not quite noisy enough to prevent me from sleeping, thankfully.
Wasn't worth $240 a night for a tiny tiny suite. It would be better to spend $240 for a room at river rock resort, way bigger compare to the "SUITE" at this hotel.
Hello Marianne, thank you for your feedback. We apologize for the inconvenience you may have experienced. We'll look into the room you stay in and correct immediately. Thank you again and stay safe!