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Riviera on Robson Suites Hotel Downtown Vancouver

2.5 out of 5.0
Overview Reviews Amenities & Policies
1431 Robson Street, Vancouver, BC
1-844-663-2269
3.8
out of 5
Average Guest Review
See all 15 reviews
Room cleanliness 3.0
Service & staff 3.5
Room comfort 3.5
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Couples
  • hotel.reviews.categoryPartner

Recent guest reviews

The hotel is an older building. The room was large, with two queen beds and a kitchen. The bathroom was large enough. I would like to have been able to rent a smaller to room for a lower price, but that's all they had.

This stay was just okay. The location was fine, and we felt very safe in the neighborhood. Although the bathroom was clean, the room itself needed a good cleaning. My socks were filthy from walking around in the room. It was handy to have a coffee maker in the room. The free breakfast was not good at all. It consisted of FrootLoops cereal, white toast and orange juice. We eat a healthy lower carb diet, so there was absolutely nothing we could eat, so we had to go out for breakfast.

Old hotel partially refurbished in micky mouse way......over priced.....last minute charge for outside parking of $25 when was told I I only had to pay for parking in underground garage. Owner rude and arrogant.

for the price it is great, nice that it doesn't have carpet, was perfect for doing some body weight exercises in the mornings

I like how it's centrally located, you can walk just about anywhere. I really like the kitchenette, the only thing they need to do put something at the bottom of the bathtub, to make not as slippery. I almost fell on my ass soon as I stepped into it.

The hotel was convenient for me. It was near good food and access to my conference near the bay. The room was comfortable and more than enough for me. I like that there was a kitchen in the room and the layout was comfortable. There was some street noise and construction work nearby that was a little distracting at times. But it is in a nice area. The staff was really helpful and friendly. Special thanks to Sumaiya for her help at the front desk. She made sure I could check in early and also called a cab for me. She was a great help. Joe

Nothing to share Nothing to share Nothing to share

The hotel itself is just OK. We stayed in a family suite on the top floor. The front lobby is incredibly small & was crowded upon check-in. Red flags from the beginning - they entice on the website as an affordable hotel choice & then charged $25 per extra person staying in the hotel. So, to my surprise 3 kids plus my wife ended up costing an extra $100 on top of the taxes and fees you don't see until checkout. Parking is around back and incredibly run-down. The garage door started to close onto the top of my car and I had to quickly back out to not be crushed. No sensor stopped this from happening. Our room was not ready when we checked in; they must have hurried through getting it ready because it wasn't clean when we walked in. Unswept, small kitchen and table wasn't wiped off. We called the front desk and left for dinner. Staff said they would clean it & no one followed through to do it. Overall, run-down. Cheap décor, cabinets with fake laminate peeling off & cheap table spray painted to look like fake granite. There is a second TV in the extra room; however this TV flickered & didn't work properly. No pool, no gym, no accommodations really at all. The hotel is okay - however, for the overall price it ended up being; there are higher quality options in the area for less money. I wouldn't recommend this hotel.

All good except Noise which kept me all night. Need to renovate windows that can be closed tightly ( due to old A/C, it is almost like sleeping on the road).

I guess I will start with the positives, the room was spacious for a family and the hotel is located in a great neighborhood for walking, shopping etc. But, the room is very dated, beds are very hard and probably 20-30 years old, the condition of the paint, fixtures and furniture is not good. Our sliding door didn't lock, small bathroom and kind of a stale 'old' odor. The floors were so dirty we put our shoes back on. It wasn't the worst place I have stayed but I probably wouldn't do it again.

Room was very spacious includes kitchen and sink. One thing that sucks about this place is they have a rule of no visitors after 10pm or they will charge you $10/person. It can be good or bad depending on your intent of travel.

1431 Robson Street Vancouver BC

Hotel highlights

  • Walking distance to Robson Street and Vancouver Art Gallery
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in West End, Riviera on Robson Suites Hotel Downtown Vancouver is adjacent to Robson Street and within a 15-minute walk of popular sights like Vancouver Art Gallery. This 41-room hotel welcomes guests with in-room amenities like fireplaces, microwaves, and coffee makers.


Dining

Free continental breakfast is served each morning from 7 AM to 9 AM.


Rooms

The 41 rooms are individually decorated and have an array of amenities, including fireplaces, microwaves, and coffee makers. LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, ceiling fans, and safes.


Property features

At Riviera on Robson Suites Hotel Downtown Vancouver, guests have access to free WiFi in public areas, express check-out, and free newspapers. Self parking is available for CAD 40 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include laundry facilities, a vending machine, and a TV in a common area.

Room options

Queen Room

1 Queen Bed | Sleeps 2
$53* Per night/room Jan 1 - Jan 2

Two Queen Bed Apartment with Balcony

2 Queen Beds | Sleeps 6

Room, 2 Double Beds, Balcony

2 Double Beds | Sleeps 4

Penthouse Apartment with Patio, Harbour & City view

1 Queen Bed and 2 Double Beds | Sleeps 6

One Bedroom Apartment with Balcony, Harbour View

1 Queen Bed and 2 Double Beds | Sleeps 6

Guest reviews for Riviera on Robson Suites Hotel Downtown Vancouver

Everyone (12) Couples (2) Family (1)
4
Partner Couples

The hotel is an older building. The room was large, with two queen beds and a kitchen. The bathroom was large enough. I would like to have been able to rent a smaller to room for a lower price, but that's all they had.

By on Sep 29, 2019

4
Everyone

By on Jul 31, 2019

Review comment responded on Aug 1, 2019

Dear Guest, Thank you for staying with us at Riviera Hotel and providing us good feedback. We are happy that you had enjoyed your stay with us. We hope to see you again in near future.

3
Partner Couples

This stay was just okay. The location was fine, and we felt very safe in the neighborhood. Although the bathroom was clean, the room itself needed a good cleaning. My socks were filthy from walking around in the room. It was handy to have a coffee maker in the room. The free breakfast was not good at all. It consisted of FrootLoops cereal, white toast and orange juice. We eat a healthy lower carb diet, so there was absolutely nothing we could eat, so we had to go out for breakfast.

By on Jun 1, 2019

Review comment responded on Jun 20, 2019

Dear Guest, Thank you very much for you feedback. We really glad to hear, that you found our location was safe and convenient for you. We're sorry to hear, that our continental breakfast was not up to you standard. We appreciate your feedback and looking forward to welcome you back again in the future.

2
Families

Old hotel partially refurbished in micky mouse way......over priced.....last minute charge for outside parking of $25 when was told I I only had to pay for parking in underground garage. Owner rude and arrogant.

By on May 5, 2019

5
Everyone

By on Feb 4, 2019

Review comment responded on Apr 2, 2019

Dear Guest, Thank you for staying with us at Riviera Hotel and providing us perfect rating. We are happy that you had enjoyed your stay with us. We hope to see you again in near future. Kind Regards, Sumaiya A

5
Everyone

By on Feb 4, 2019

Review comment responded on Apr 2, 2019

Dear Guest, Thank you for staying with us at Riviera Hotel and providing us perfect rating. We are happy that you had enjoyed your stay with us. We hope to see you again in near future. Kind Regards, Sumaiya A

5
Everyone

By on Feb 4, 2019

Review comment responded on Apr 2, 2019

Dear Guest, Thank you for staying with us at Riviera Hotel and providing us perfect rating. We are happy that you had enjoyed your stay with us. We hope to see you again in near future. Kind Regards, Sumaiya A

5
Everyone

for the price it is great, nice that it doesn't have carpet, was perfect for doing some body weight exercises in the mornings

By on Feb 4, 2019

Review comment responded on Feb 5, 2019

Thank you very much for your excellent feedback and we are happy to know that you had enjoyed your stay with us. We will be happy to have you again in near future.

5
Everyone

I like how it's centrally located, you can walk just about anywhere. I really like the kitchenette, the only thing they need to do put something at the bottom of the bathtub, to make not as slippery. I almost fell on my ass soon as I stepped into it.

By on Dec 14, 2018

Review comment responded on Dec 24, 2018

Thank you very much for your excellent feedback and we are happy to know that you had enjoyed your stay with us. We will be happy to have you again in near future.

4
Everyone

The hotel was convenient for me. It was near good food and access to my conference near the bay. The room was comfortable and more than enough for me. I like that there was a kitchen in the room and the layout was comfortable. There was some street noise and construction work nearby that was a little distracting at times. But it is in a nice area. The staff was really helpful and friendly. Special thanks to Sumaiya for her help at the front desk. She made sure I could check in early and also called a cab for me. She was a great help. Joe

By , from Idaho on Oct 19, 2018

Review comment responded on Oct 19, 2018

Thank you for staying with us at Riviera hotel, We are happy to see that you had an excellent stay with us, We look forward to welcome you again in near future.

Riviera on Robson Suites Hotel Downtown Vancouver

1431 Robson Street, Vancouver, BC V6G1C1
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