Pan Pacific Vancouver4.5 out of 5.0
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Recent guest reviews
Everything about the hotel was lovely, a very high end experience. Major complaints were few but should be considered: the hotel boasts "historical horns" that are essentially foghorns that go off every day at noon. If you've paid to upgrade to the newly renovated, VIP top floor, you seem to also get the greatest exposure to this jolting, wall shaking experience, so good luck relaxing in your room midday. Secondly, the plumbing seems off. It was impossible to get any cold water in either the sink or shower, so utilizing the Pacific club lounge honour bar was a must for cold bottled water. Shower takes a long time to adjust to "not scalding hot." Also, I think the room next to me was having some sort of work done so occasionally I heard noises from my room. That aside, the facilities themselves are very clean and modern, and the staff was immensely friendly and helpful. I stayed for a week and enjoyed room service, which was delicious and prompt. Housekeeping was thorough and done essentially at my convenience. Upgrading to the Pacific club is totally worthwhile if you're not expecting a full custom hot breakfast. Fruit, pastries, eggs, pancakes, bacon, sausage, all made a consistent appearance, served buffet style. Speaking of, the pastries were always delicious, moist and flavorful. Overall, it was a fantastic, relaxing getaway with great views and convenient location on the harbor to downtown restaurants, shops and events at the convention center.
For the money, the hotel itself doesn't knock your socks off with ammenities or fanciness, BUT, location location location. Watch your cruise ship arrive in the morning, send your bags down with the hotel porter and when it's time to board, take an elevator downstairs and Boom-you are there!
Clean. Quiet. Comfortable beds. Convenient location.. Friendly staff. Would definitely stay here again!
First time at Pan Pacific and had a really nice room w/a view of the harbor Large corner room on the 12th floor. Room 1238. Panoramic view, comfortable bed, free wireless internet, coffee maker with decent Italian coffee provided.
The Pan Pacific is a top-rated business hotel so everything is as would be expected. The room is spacious with a good view but the bathroom does not have a stand-alone shower. The hotel is close to the banks and law offices and accounting firms. It is also only a few blocks from Gas Town, but Robson Street and the Pacific Center are a moderate walk away. What I don't understand is why a class A hotel like this would try to nickel and dime you for internet access. In this day and age, you'd think web access would be provided gratis. Especially when class C hotels are already doing it. It just seems chintzy.
I had a wonderful stay! We chose the hotel for the close vicinity to the cruuise ships. We arrived 2 days before our trip to enjoy the Vancouover sights before the cruise. The staff from the door, desk, & room.... fabulous & friendly! We had a corner room,,the Size and the Views were breath taking! The bed was so comfortable with crip sheets and plenty of pillows! Not only were we lose to the cruise ships but also centrally located to a Park, shopping and restaurants.And let me tell you the Hotel had its own wonderful restaurant where we had a lovely lunch & a delcioous breakfast the morning of our check out. When we had to depart (why didnt I come another day earlier!?) it was Pouring rain outside! How was I going to get to the ship Dry!? Never fear..The staff took our luggage to the ship and instructed uw to take the elevator to the the floor marked Cruise terminal & Never Even Stepped Outdoors! I was so impressed and spoiled by Pan Pacific Hotel"s wonderful treatment and Frankly,slightly disappointed by the Cruise ship! I will Be Back!
This hotel is a great stay for business or pleasure. Closed to everything.
Convenient to shopping and dining. Gorgeous views. Hotel could use a little updating but very clean.
Beautiful view and quiet and valet service was excellent
It was built for Royality in the 90s and still a very amazing place. Would go back in a heart beat. However I would recommend a stiffer matriss
Anywhere you go, its location will offer you convenience
It was to be a one night stay catching a ship late the next day. Planned to arrive around 4:00 to enjoy beautiful Vancouver but our flt was canceled and rescheduled. We didn't arrive til after 11:00 PM. We ordered room service immediately and it came quickly.....hot and delicious. Our only regret was not being able to stay longer.
We stayed here after an Alaskan cruise. It was as close to the pier as one could get, so very easy to stay here after our cruise. The staff was very friendly and helpful, especially the Bellmen. The room was very clean and comfortable. Wish we could have stayed longer!
Great location, would stay here again. Starbucks downstairs.
Great location for walking to many different locations, as well as access to free shuttles to Grouse Mountain.
The hotel and room was wonderful. Got 2 twin beds instead of a king but beds were very comfortable. Also had a wonderful view of the harbor. Only spent the night prior to leaving on a cruise but definitely was worth the additional costs. Our bags were picked up at our room and were delivered directly to our room on the boat.
We loved our stay here, great staff, location etc.!
We had a great experience at this property this past week. This hotel is located in an extremely busy area of Vancouver, however it is very easy to walk near the water and escape some of the tourists getting off the cruise ships that port next to the hotel. There are a number of very nice, comfortable restaurants within walking distance and the hotel offers great eating and drinking options as well as spectacular views of Vancouver harbor. The rooms themselves we found to be very well appointed and a good size considering they are in the heart of the city. Our standard room had a nice sized sofa and chair, as well as a work desk and did not feel crowded at all. A nice touch is the full cable tv with many channels, as well as coffee maker and tea. We would say again and hope to very soon!
We stayed here before our Alaskan Disney Cruise. The hotel was fine & very clean. We had to pay for internet, which I think is silly considering the price for the room. The bathroom was nice & it was fabulous to be able to call to the front desk & have the staff pick up our checked luggage & take it to the cruise ship for us. Definitely a place to stay if you are cruising with Disney.
Could not get a better location in Vancouver. The corner room had a fantatic view!