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Recent guest reviews

I had a peaceful and wonderful time at the Pan Pacific! The room was very clean, elegant and spacious with a beautiful view to the City. Also loved the swimming pool, hot tub and gym! Stuff members were very helpful when we needed anything. 5 stars for sure

Waterfront luxury accomodations close to central business district. Liked everything about it!

The property was clean, nice location and great view. The issue was lack of new amenities such as places to Charge phones, tablets. No USB connection

Perfect for a great stay in Vancouver. Friendly, great location.

It's location is fantastic. Parking is expensive but fair. However, it is showing signs of age (phone not working but who needs it nowadays) (remote kinda not responding well), and cleanliness is ok; For example, overall is clean and tidy everyday, but next to the night stand there is a piece of chocolate size of a marble sitting there from previous stay and there even until we check out.

Location location location the room was superb thanks for the upgrade to a suite for my wife and I traveling with our teenage daughter Will stay here anytime we return to Vancouver

Hotel does not offer complimentary drinks or breakfast.

All staff were excellent, view from our room was wonderful .

Very friendly receptionists at the desk at all times

Pan Pacific was an excellent stay after coming off of Crystal Cruise I was able to conveniently walk off the ship to a couple feet’s straight into Pan Pacific hotel. I was given an upgrade to ocean view plus the hotel is in walking distance to everything. Great location for a family or just individuals. I give Pan Pacific 5 stars...

The staff is friendly and helpful. I have been impressed by the professional and polite way I have been treated.

This was an excellent choice for our 2-day stay in Vancouver. Althought the hotel itself is a bit dated, it was clean and extremely convenient for visiting the city. And the pre-cruise luggage transfer was so helpful - I would highly recommend it to anyone traveling to Vancouver before a cruise. We had two small children with us and this location was great for visiting Stanley Park and Gastown. We were a short train ride from both the bus station and the airport - and a short taxi ride from our favorite spot, Granville Island.

Property was close to Gastown and the Hop on Hop off bus. Also it was very easy to get on our cruise ship just go down the elevator to the Cruise Ship Terminal.

This is a beautiful hotel and the perfect location for cruisers.

Great service, very clean! Pool was amazing! Will be back

999 Canada Pl Vancouver BC

Hotel highlights

  • Steps from Vancouver Waterfront and Canada Place
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Coal Harbour, Pan Pacific Vancouver is next to popular attractions like Vancouver Waterfront and Canada Place. This 4.5-star hotel welcomes guests with 503 rooms and conveniences like a full-service spa, an outdoor pool, and a fitness center. It's connected to the convention center in central Vancouver, and also a short walk from Granville Street and Vancouver Convention Centre.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

All 503 rooms provide minibars, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 55-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets and down comforters ensure a restful night. Phones, ironing boards, and desks are also standard.


Property features

Guests of Pan Pacific Vancouver enjoy a full-service spa, an outdoor pool, and a fitness center. Parking is available for CAD 50 per night (CAD 56 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

1 King Bed | Sleeps 2

Suite, 1 King Bed, Harbor View

1 King Bed | Sleeps 4

Pacific Club, Deluxe Room, 1 King Bed , City View

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Harbor View

2 Double Beds | Sleeps 4

Guest reviews for Pan Pacific Vancouver

Everyone (42) Couples (7) Family (14)
5
Family

I had a peaceful and wonderful time at the Pan Pacific! The room was very clean, elegant and spacious with a beautiful view to the City. Also loved the swimming pool, hot tub and gym! Stuff members were very helpful when we needed anything. 5 stars for sure

By , from Nobleton on Aug 29, 2020

Review comment responded on Aug 31, 2020

Thank you for the great review! We are glad that you enjoyed your 5 star stay and hope to see you again in the near future!

5
Partner Couples

Waterfront luxury accomodations close to central business district. Liked everything about it!

By on Feb 29, 2020

3
Partner Couples

The property was clean, nice location and great view. The issue was lack of new amenities such as places to Charge phones, tablets. No USB connection

By on Jan 22, 2020

Review comment responded on Jan 23, 2020

Thanks for taking the time to review us! All guestrooms are equipped with docking stations and multiple ports next to the television built into the working desk. We apologies for any inconvenience and appreciate your feedback.

5
Partner Couples Family

Perfect for a great stay in Vancouver. Friendly, great location.

By on Jan 21, 2020

Review comment responded on Jan 23, 2020

Thanks for your review!

4
Family with small children

It's location is fantastic. Parking is expensive but fair. However, it is showing signs of age (phone not working but who needs it nowadays) (remote kinda not responding well), and cleanliness is ok; For example, overall is clean and tidy everyday, but next to the night stand there is a piece of chocolate size of a marble sitting there from previous stay and there even until we check out.

By , from Calgary on Jan 7, 2020

Review comment responded on Jan 7, 2020

Dear guest, thank you for taking the time to post about your recent stay with us. We apologize for the service issues you encountered and have advised our housekeeping team to investigate. We appreciate your feedback and hope to see you again soon.

5
Family Family

Location location location the room was superb thanks for the upgrade to a suite for my wife and I traveling with our teenage daughter Will stay here anytime we return to Vancouver

By , from Seal Beach on Dec 30, 2019

Review comment responded on Dec 30, 2019

Thanks for posting about your recent stay! We hope to see you again soon!

5
Everyone

By on Dec 30, 2019

Review comment responded on Dec 30, 2019

Thanks for posting about your recent stay! We hope to see you again soon!

5
Everyone

By on Dec 14, 2019

Review comment responded on Dec 17, 2019

Thanks for your review! We hope to see you again soon!

3
Everyone

Hotel does not offer complimentary drinks or breakfast.

By on Nov 20, 2019

Review comment responded on Nov 28, 2019

Thank you for posting a rating of your recent stay. We were disappointed to read and regret your stay with us did not meet your expectation.

5
Partner Couples

All staff were excellent, view from our room was wonderful .

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read your stay with us exceeded your expectations. We look forward in welcoming you back to the Pan Pacific Vancouver.

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