Pan Pacific Vancouver

4.5 star property
Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
VIP Access

Choose dates to view prices

Photo gallery for Pan Pacific Vancouver

Exterior
Creator video - submitted by Girls Trip
Lounge
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 882 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(133 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(58 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(217 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(64 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Vancouver

Located in Downtown Vancouver, Pan Pacific Vancouver is next to popular attractions like Canada Place Cruise Ship Terminal and Canada Place. This 503-room hotel has conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Vancouver, and also a short walk from Vancouver Convention Centre and Granville Street.

What's nearby

  • Canada Place - 1 min walk - 0.0 miles
  • Vancouver Waterfront - 1 min walk - 0.0 miles
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 miles
  • Granville Street - 3 min walk - 0.2 miles
  • Vancouver Convention Centre - 3 min walk - 0.2 miles

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • Tim Hortons
  • Miku Restaurant
  • ‪Blenz Coffee - ‬2 min walk
  • Starbucks

About this property

Pan Pacific Vancouver

Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
Guests of Pan Pacific Vancouver enjoy a full-service spa, an outdoor pool, and a gym. Parking is available for CAD 58 per night (CAD 75 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Frequently asked questions

Is a free cancellation option available at Pan Pacific Vancouver?

Pan Pacific Vancouver offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Pan Pacific Vancouver?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Vancouver on Dec 10, 2025 start from $201.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pan Pacific Vancouver?

This hotel is situated in Downtown Vancouver, just steps from Canada Place Cruise Ship Terminal and Granville Street, and within a short walk of Vancouver Waterfront. You'll also find BC Place Stadium and Robson Street less than a mile away.

Is parking available on site at Pan Pacific Vancouver?

Yes, valet parking is offered for CAD 75 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Pan Pacific Vancouver?

Spa Utopia is the hotel's spa and services include Thai massages, deep-tissue massages, mud baths, and body wraps.

Does Pan Pacific Vancouver feature a casino at the property?

No, Pan Pacific Vancouver doesn't have a casino.

Is there an indoor pool at Pan Pacific Vancouver?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Pan Pacific Vancouver?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Pan Pacific Vancouver?

Yes, this hotel has a spa tub.

Does Pan Pacific Vancouver feature a restaurant that includes a breakfast menu?

Yes, Pan Pacific Vancouver has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Pan Pacific Vancouver allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Pan Pacific Vancouver for a fee of CAD 40 per pet, per stay. The property also provides food and water bowls.

Are there connecting rooms at Pan Pacific Vancouver?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pan Pacific Vancouver?

The closest major airport to Pan Pacific Vancouver is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 9.7 mi away (32-minute drive).

Can I book a room with a balcony at Pan Pacific Vancouver?

No, at Pan Pacific Vancouver, there aren't any guestrooms that list a balcony.

Reviews

Pan Pacific Vancouver Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 4018 out of 5466 reviews
Rating 8 - Good. 864 out of 5466 reviews
Rating 6 - Okay. 337 out of 5466 reviews
Rating 4 - Poor. 154 out of 5466 reviews
Rating 2 - Terrible. 93 out of 5466 reviews

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ronald, nesquehoning

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Staff
Stayed 1 night in Sep 2025

8/10 Good

Susan, Hollidaysburg

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very easy to board cruises from here. 2 elevators working. 2 elevators not working. What a mess for everyone trying to ship out or simply go to dinner!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most enjoyable stay.

Enjoyed Lunch in the Bar, meal big enough to share. Being able to use Pacific Lounge was Amazing. Plenty of choice and excellent service. Hotel right next to Cruise Ship so, no messing.
Stayed 1 night in Sep 2025

10/10 Excellent

IkRAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with a view of the ceuise ship. Room was immaculately clean. Definitely going to stay here if ever visit again.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the 'club' rooms on the top level, giving lounge access for a great breakfast/ afternoon hors d'oeuvres/ evening desserts selection. Room was well appointed cleaned regularly without interruption, and turn down service was provided. Our only knock was that only 2 elevators were operating, with them routinely arriving already packed full and leading to (very) long delays
Stayed 3 nights in Aug 2025

8/10 Good

Sonya

Stayed 1 night in Sep 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality control inspector

Room was extremely filthy dust all over the windowsills dust on the lights dust on the counters. I had to come in and clean everything if I had a vacuum, I would’ve cleaned the floors too. Now for the bathroom, the bathroom had urine all over the toilet all over the floors and the counter was just a mess. I use a black light to check and I cleaned the entire bathroom and I had to scrub the tub before I took a shower. I did contact the front desk to let them know. I was very unpleased with the cleanliness of my room this is a very expensive hotel and I feel with the combinations of it being expensive. It should be in pristine cleanliness for all. I asked the front desk to have the manager call me on Monday because he was not in this weekend and that I would be in my room from 6 AM until checkout time. I’m leaving my room now and it is 12:30 PM. Never received a phone call from him or her as for the employees that work here. Excellent customer service one suggestion for the staff management when cruise ships come in and they port and they’re getting off. You should have more than two people at the front desk helping if people are on their break break should not be taken during the time the ships come in the priority of this hotel should be for cruisers who come into this hotel for convenience to get off a cruise ship and spend 25 minutes online waiting to check in is unjustified. My suggestion is quality control doing an inspection on every floor once a day would be advisable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, amazing view and the heated outdoor pool was the perfect temperature. Very close to waterfront station and Gastown area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Arend

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, but busy on cruise days

Excellent location, and we received a great upgrade due to my wife's 60th. What was really frustrating was that two of the four lifts were out of action, and on our departure day there were three cruise ships in, so it was somewhat chaotic!
Stayed 2 nights in Sep 2025

8/10 Good

Patrick, Presque Isle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is excellent! Easy to walk everywhere and public transportation is convenient. There were only 2 working elevators which was VERY inconvenient for everyone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for cruise guests!
Stayed 2 nights in Sep 2025

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy but great location especially if you are going on or off a cruise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and location right on the harbour are fabulous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and beautiful facility.
Stayed 1 night in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

long elevator waits

Nice room, plenty of towels, friendly staff. Long waits for elevator.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Excellent customer service. Janvi and her team went above and beyond to make this a very special 60th wedding anniversary celebration. Made for a memorable stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely, positively the finest hotel we’ve ever stayed in, and we’ve stayed in lots of hotels around the world. We arrived three days before our cruise by train which was early and they were able to accommodate an early check-in. We reserved a room with two double beds oceanfront and it was the size of a small apartment with sweeping vistas of the harbour surrounded by mountains. Magnificent! Located at Canada Place, it couldn’t be more convenient to explore the city of Vancouver. It’s also within walking distance of Gastown (9 minutes) for those interested in history or want to dine and shop in the historic section. It’s a perfect 10 and I’ve never given any hotel that rating.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Pan Pacific. The hotel is conveniently located in Canada Place, only a short walk from various cafés, shops and restaurants. The service that I received at the hotel was excellent, both when I checked in at the Reception and when I had dinner at the hotel restaurant. The staff were always friendly and willing to help. My room was clean and spacious, with a fantastic view on the harbour and mountains of Vancouver.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

It was amazing. I loved the view. I was able to check in early which was a concern of mine. The hospitality including the water in the room was great. I would definitely recommend this again.
Stayed 1 night in Aug 2025

10/10 Excellent

Schaun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was heated and good size with amazing views. The room was comfy and it’s a convenient location.
Stayed 3 nights in May 2025

10/10 Excellent

Arrachme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property. Truly an experience. We will return for sure.
Stayed 1 night in Sep 2025