Pan Pacific Vancouver

4.5 star property
Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
VIP Access

Choose dates to view prices

Photo gallery for Pan Pacific Vancouver

Exterior
Creator video - submitted by Girls Trip
Panoramic Room, Harbor View | Premium bedding, down comforters, pillowtop beds, in-room safe
3 restaurants, breakfast served
3 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 882 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 527 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(133 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(58 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 548 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 452 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(217 reviews)
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(167 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(64 reviews)
  • 344 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Vancouver

Located in Downtown Vancouver, Pan Pacific Vancouver is next to popular attractions like Canada Place Cruise Ship Terminal and Canada Place. This 503-room hotel has conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Vancouver, and also a short walk from Vancouver Convention Centre and Granville Street.

What's nearby

  • Canada Place - 1 min walk - 0.0 miles
  • Vancouver Waterfront - 1 min walk - 0.0 miles
  • Canada Place Cruise Ship Terminal - 1 min walk - 0.1 miles
  • Granville Street - 3 min walk - 0.2 miles
  • Vancouver Convention Centre - 3 min walk - 0.2 miles

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Miku Restaurant - ‬4 min walk
  • ‪Blenz Coffee - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Pan Pacific Vancouver

Pet-friendly hotel with 3 restaurants connected to the convention center in Vancouver
Guests of Pan Pacific Vancouver enjoy a full-service spa, an outdoor pool, and a gym. Parking is available for CAD 58 per night (CAD 75 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect WiFi, wired internet, and 55-inch LCD TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Frequently asked questions

Is a free cancellation option available at Pan Pacific Vancouver?

Pan Pacific Vancouver offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Pan Pacific Vancouver?

As of Dec 13, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Vancouver on Jan 2, 2026 start from $195.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Pan Pacific Vancouver?

This hotel is situated in Downtown Vancouver, just steps from Canada Place Cruise Ship Terminal and Granville Street, and within a short walk of Vancouver Waterfront. You'll also find Robson Street and Queen Elizabeth Theatre less than a mile away.

Will I be able to park at Pan Pacific Vancouver?

Yes, valet parking is offered for CAD 75 per night with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Pan Pacific Vancouver?

Spa Utopia is the hotel's spa and services include Thai massages, deep-tissue massages, mud baths, and body wraps.

Does Pan Pacific Vancouver feature a casino at the property?

No, Pan Pacific Vancouver doesn't have a casino.

Is there an indoor pool at Pan Pacific Vancouver?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

Is Pan Pacific Vancouver good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and an ocean-view restaurant.

Are there hot tubs at Pan Pacific Vancouver?

Yes, this hotel has a spa tub.

Does Pan Pacific Vancouver feature a restaurant that includes a breakfast menu?

Yes, Pan Pacific Vancouver has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Pan Pacific Vancouver allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Pan Pacific Vancouver for a fee of CAD 40 per pet, per stay. The property also provides food and water bowls.

Does Pan Pacific Vancouver have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Pan Pacific Vancouver?

The closest major airport to Pan Pacific Vancouver is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 9.7 mi away (32-minute drive).

Can I book a room with a balcony at Pan Pacific Vancouver?

No, there aren't any guestrooms with balconies at Pan Pacific Vancouver.

Reviews

Pan Pacific Vancouver Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 4032 out of 5488 reviews
Rating 8 - Good. 869 out of 5488 reviews
Rating 6 - Okay. 339 out of 5488 reviews
Rating 4 - Poor. 155 out of 5488 reviews
Rating 2 - Terrible. 93 out of 5488 reviews

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

LeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 2-night stay at Pan Pacific. Every employee went above and beyond to make our stay memorable. If we are ever in Vancouver again, I wouldn’t hesitate to book a room here again. One of the best additions was having the package that included breakfast, as well as afternoon hors d'oeuvres and then later there was a dessert hour. The food was excellent and the staff were all amazing. The honor bar was a nice addition if you didn’t want to go to the bar area. There were plenty of beverages and mixers to make drinks - all in honor system by adding to room. Overall - one of the nicest hotels we’ve stayed in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
A spectacular hotel right at the Cruise terminal. Our room had a great view of the ships coming and going. Beautiful amenities and wonderful staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful Hotel! It is at Canada Place. It has a convention center and sits ajacent to the cruise terminal. There was luggage sevice at the hotel- they would take your bags down to the ship. All you have to do is go downstairs and board your ship. The view of the harbor was enchanting. The service at the hotel was great.
View from our room
View from our room
Ship coming to port
Indigenous Art in atrium
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Sep 2025

6/10 Okay

wendy

We weren’t too happy with the room . We booked a harbour view and while we did get the view the room was small for a family of 4. We asked for a bigger room but were told the hotel was full .
Stayed 2 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Our service was great from the beginning. The room was amazing. Everything was great. Nice towels, nice bed, good shower.
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Liked: Amenities
Location
Stayed 1 night in Aug 2025

8/10 Good

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were broken, only one was working very slow. and we were on the 22nd floor
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were only 2 out of 4 elevators working during our entire stay. Was definitely an inconvenience, especially on cruise days.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vishal

Stayed 2 nights in Jul 2025

8/10 Good

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but very crowded due to cruise ships. Also 2 of the 4 elevators weren't working so long wait lines for a very busy hotel with lots of traffic
Stayed 4 nights in Sep 2025

10/10 Excellent

Chu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 6 nights in Jul 2025

10/10 Excellent

W Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient to board a cruise
Stayed 1 night in Aug 2025

10/10 Excellent

Sudeep

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific Vancouver is a stunning waterfront hotel with luxurious rooms, exceptional service, and unbeatable views. The professional, attentive staff go above and beyond. I highly recommend the Pan Pacific for its top-notch hospitality and beautiful setting. It's the perfect base to experience the best of Vancouver.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and contemporary hotel. Friendly staff. Only two elevators working, which meant long waits during busy times.
View of the harbour from 17th floor room
View of the harbour from our 17th floor room.
View of the harbour  from our 17th floor room, with the Disney Wonder below us.
Night view of the harbour.
Stayed 4 nights in Sep 2025

4/10 Poor

Ronald, nesquehoning

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Staff
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mist magnificent hotel right on the waterfront and directly above the cruise terminal. The staff have been brilliantly attentive and using the club lounge has been do comfortable and convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such a wonderful day they upgraded our suite for free and we had the most amazing view
Stayed 1 night in Sep 2025

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities

Prince of a location, pauper of a hotel.

This hotel claims to be a 5 star venue. 5 star venues shouldn't have only two working elevators, especially when one of the primary draws is the location to the cruise ship port terminal. My family stayed at this hotel both the day before our cruise and the day we returned, which was a week. During that entire time only two of the four elevators to the rooms were working. My room was on the 16th floor once and the 14th floor the second night so stairs with luggage isn't really an option. The rooms were fine, though our first room had a bit of a musty smell, which again, 5 star hotels shouldn't ever have that issue. The breakfast restaurant is wildly over priced and serves flavorless food. Somehow they made bacon bland. The location for cruise travelers can't be beaten but between the price and the elevators I can't recommend staying here unless you just want to tell people you have done so...
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great location from hullo ferry for overnight stay and a great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Frank, Waxahachie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right next to cruise terminal. Friendly, helpful staff. Lots of walkable dining options close by.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the views, convenient to port, staff was ALL more than nice & accomidating!
Stayed 1 night in Aug 2025