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Recent guest reviews

Really clean and updated. Staff was friendly and helpful.

The hot tub was not operating, which was disappointing for a spring day in May in Vancouver.

Location to Rogers arena. Everything was great from the valet when arrived, the guys that brought the luggage to our room and the guy that checked us in were all very helpful and courteous. The only issue we had was the restaurant bar in the lobby. We stood there in dress attire and the servers ignored us. When we flagged down the guy in charge he asked if we had a reservation, when we said no he made ughh sound and said he would clean us off the smallest table he had even though the place was not full. I told him don’t bother and we turned around and walked out. The hotel itself and the hotel staff were great. The view was good, and the location only a few blocks from the arena can’t be beat. I would definitely recommend this hotel.

For a Westin Grand, I was expecting a higher end hotel compared to all the Westin's I have stayed in. I feel there should be an effort to restore the facilities.

Convenient location in the heart of Vancouver with easy access to any number of places to visit. Plenty of restaurants within walking distance. The salt water pool is great for all including little kids. Everyone on staff we encountered were so friendly and helpful. Highly recommend staying here!

Nice hotel in a good location. Close to shopping, restaurants, sporting events and aquabus stop. Valet service is expensive, and they are not at all that helpful. Elevator wait time is very long, be prepared to wait a while if you're on an upper floor. Pool and fitness are is nice.

The staff was so friendly and helpful! We got off our cruise ship around 9 in the morning fully expecting to not be able to check into the hotel for several hours. The front desk staff was able to get us into a room right away. Everyone from the front desk staff to the vallet staff was so friendly. Multiple people gave us tips on where to go to eat and things to do

All was great except some construction going on to the hotel.

Hotel lobby was under construction and there were some makeshift facilities downstairs, but our room was great. We were upgraded to a 27th floor city view which was just gorgeous. Staff was very personable and helpful.

The hotel is undergoing some renovations, but the staff went out of their way to make the stay comfortable. Our room was a large suite, and while some of the furnishings might have been a little outdated, it was all very clean and convenient. The bed and the temperature control were particularly good, and those are things that matter to me. It is a bit of a walk to the convention center, but close to shopping and restaurants and to areas such as Yaletown and Gastown. The people at the front desk made excellent recommendations and helped get reservations.

The location is super convenient, two Starbucks in one block, walking distance to restaurants and shops, and it is safe to walk around at night too. They gave us the premium room which is a newly renovated room on the top level of the building, nice view of the city and the harbor, room is big, modern, and clean. The hotel charges you for domestic phone calls, which I personally find unreasonable for international travelers, especially when my phone calls are not even made through. The hotel is green, which means they only have body wash, shampoo, conditioner, body lotion, and mouth wash on the bathroom counter unless you ask for more. The bathtub and shower appliance aren't the best, what's the point of adjusting the water pressure when it's not strong enough to begin with? Also the tube is too high, it feels like I'm gonna hit my leg every time I step out.

The Westin Grand Hotel is within walking distance of many, if not all, of the districts of Vancouver. The hotel staff were helpful and nice. The room was spacious and the bed was comfortable. When we return, or when friends book a trip to Vancouver, we will be at the Westin Grand Hotel.

433 Robson St Vancouver BC

Hotel highlights

  • Close to Canada Place Cruise Ship Terminal and Canada Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Vancouver, Hilton Vancouver Downtown is within a mile (2 km) of popular sights such as Canada Place Cruise Ship Terminal and Canada Place. This 206-room, 4.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 49-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include microwaves, espresso makers, and free local calls. Housekeeping is available on request.


Property features

Guests staying at Hilton Vancouver Downtown enjoy an outdoor pool, a 24-hour gym, and a sauna. Valet parking is available for CAD 45 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a spa tub, and conference space.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Balcony (2 Room)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed, City View

1 Queen Bed | Sleeps 4

Guest reviews for Hilton Vancouver Downtown

Everyone (13) Family (3)
5
Family

Really clean and updated. Staff was friendly and helpful.

By on Oct 1, 2022

Review comment responded on Oct 3, 2022

Hello Monicam,Thank you for staying with us, we're glad to hear that you enjoyed your stay and that the staff were attentive and helpful!

4
Everyone

By on Mar 11, 2020

4
Family

The hot tub was not operating, which was disappointing for a spring day in May in Vancouver.

By on May 22, 2019

5
Everyone

By on May 5, 2019

5
Family

Location to Rogers arena. Everything was great from the valet when arrived, the guys that brought the luggage to our room and the guy that checked us in were all very helpful and courteous. The only issue we had was the restaurant bar in the lobby. We stood there in dress attire and the servers ignored us. When we flagged down the guy in charge he asked if we had a reservation, when we said no he made ughh sound and said he would clean us off the smallest table he had even though the place was not full. I told him don’t bother and we turned around and walked out. The hotel itself and the hotel staff were great. The view was good, and the location only a few blocks from the arena can’t be beat. I would definitely recommend this hotel.

By , from West Richland on Apr 8, 2019

5
Everyone

By on Apr 1, 2019

4
Everyone

By on Nov 13, 2018

3
Everyone

For a Westin Grand, I was expecting a higher end hotel compared to all the Westin's I have stayed in. I feel there should be an effort to restore the facilities.

By on Sep 4, 2018

5
Everyone

Convenient location in the heart of Vancouver with easy access to any number of places to visit. Plenty of restaurants within walking distance. The salt water pool is great for all including little kids. Everyone on staff we encountered were so friendly and helpful. Highly recommend staying here!

By on Jul 13, 2018

4

nice hotel, good location

Everyone

Nice hotel in a good location. Close to shopping, restaurants, sporting events and aquabus stop. Valet service is expensive, and they are not at all that helpful. Elevator wait time is very long, be prepared to wait a while if you're on an upper floor. Pool and fitness are is nice.

By , from tacoma, wa on Aug 24, 2017

Hilton Vancouver Downtown

433 Robson St, Vancouver, BC V6B 6L9
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