What stood out to me the most was the great service. Everyone seemed very warm and welcoming, so I felt genuinely cared for. With the pool, bar, restaurant, store, wine shop, etc. all on site - it was very convenient as well. Looks like it's a bit of an older hotel so the look and rooms aren't the newest, but it's still in great shape. Very centrally located, I was able to walk around through a lot of downtown and Gastown. I'd stay here again!
The staff was really nice. We stayed for 2 nights with our golden retriever and the staff could not be nicer. Check in was a breeze and the rooms here comfortable.
Staff was very friendly, from valet, concierge, to front desk. Basic features were lacking. It's 2019. How do you charge your guests for wifi?? This was so shocking when I tried to connect to wifi after checking in. Shame on me for not reading the fine print, but I've never had to pay for wifi at a hotel, especially one of this caliber/reputation. $15 dollars for wifi via incidentals is not acceptable in this day and age.
from check in to check out, my stay at The Sutton Place hotel was five star. it was a wonderfully relaxing and enjoyable stay.
Beautiful property. We really enjoyed our time here. Staff was wonderful and made great restaurant recommendations. Perfectly situated. Only downsides were there are quite a few homeless (young people) and parking is very expensive.
Everything was outstanding. Great experience and I’ll back for sure
Everything about this hotel is perfect! The holiday decorations in the lobby were beautiful & the staff was outstanding.
Friendly staff. Convenient location. A lot of restaurants close by. The room just need electrical outlet by the bed side.
Good hotel, parking cjarges are highway robbery. Would choose a different property next time entirely based on parking charges
It should give shuttle services to restaurants and points of interest.
The best part of this hotel is the location that is why I stay here every time , it’s clean and I think the concierge was quite helpful although I never used it myself
A well located hotel with a friendly and obliging staff. The room was well apppointed and hotel facilities with pool were great.
Loved the hotel. Very central place in Downtown. Great staff and excellent rooms.
Very good location downtown. Popular hotel. Free internet only in Lobby.
The hotel is very nicely decorated and welcoming. It is in the ideal location to explore downtown. The food and beverage service are far too expensive. The hotel is showing its age in some parts and could use some refreshing. i.e. suite bathroom.
Tv wasn’t working properly, brand new 50” in within 1 hour. Our go to hotel for approximately 15 years when e spend 2-3 days in Vancouver just before Xmas
Located in Downtown Vancouver, The Sutton Place Hotel - Vancouver is next to popular attractions like Robson Street and Robson Square. This 397-room, 4.5-star hotel has a restaurant, a full-service spa, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All of The Sutton Place Hotel - Vancouver's 397 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and safes. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer designer toiletries and bathrobes. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.
Guests staying at The Sutton Place Hotel - Vancouver enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. If you drive, self parking is CAD 38.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, express check-out, and free newspapers.
What stood out to me the most was the great service. Everyone seemed very warm and welcoming, so I felt genuinely cared for. With the pool, bar, restaurant, store, wine shop, etc. all on site - it was very convenient as well. Looks like it's a bit of an older hotel so the look and rooms aren't the newest, but it's still in great shape. Very centrally located, I was able to walk around through a lot of downtown and Gastown. I'd stay here again!
The staff was really nice. We stayed for 2 nights with our golden retriever and the staff could not be nicer. Check in was a breeze and the rooms here comfortable.
Staff was very friendly, from valet, concierge, to front desk. Basic features were lacking. It's 2019. How do you charge your guests for wifi?? This was so shocking when I tried to connect to wifi after checking in. Shame on me for not reading the fine print, but I've never had to pay for wifi at a hotel, especially one of this caliber/reputation. $15 dollars for wifi via incidentals is not acceptable in this day and age.
from check in to check out, my stay at The Sutton Place hotel was five star. it was a wonderfully relaxing and enjoyable stay.
Beautiful property. We really enjoyed our time here. Staff was wonderful and made great restaurant recommendations. Perfectly situated. Only downsides were there are quite a few homeless (young people) and parking is very expensive.
Everything was outstanding. Great experience and I’ll back for sure
Everything about this hotel is perfect! The holiday decorations in the lobby were beautiful & the staff was outstanding.
Friendly staff. Convenient location. A lot of restaurants close by. The room just need electrical outlet by the bed side.
