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The Sutton Place Hotel - Vancouver

4.5 out of 5.0
Overview Reviews Amenities & Policies
845 Burrard St, Vancouver, BC
1-844-663-2269
4.3
out of 5
"Very good!"
See all 166 reviews
Room cleanliness 4.5
Service & staff 4.5
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

What stood out to me the most was the great service. Everyone seemed very warm and welcoming, so I felt genuinely cared for. With the pool, bar, restaurant, store, wine shop, etc. all on site - it was very convenient as well. Looks like it's a bit of an older hotel so the look and rooms aren't the newest, but it's still in great shape. Very centrally located, I was able to walk around through a lot of downtown and Gastown. I'd stay here again!

The staff was really nice. We stayed for 2 nights with our golden retriever and the staff could not be nicer. Check in was a breeze and the rooms here comfortable.

Staff was very friendly, from valet, concierge, to front desk. Basic features were lacking. It's 2019. How do you charge your guests for wifi?? This was so shocking when I tried to connect to wifi after checking in. Shame on me for not reading the fine print, but I've never had to pay for wifi at a hotel, especially one of this caliber/reputation. $15 dollars for wifi via incidentals is not acceptable in this day and age.

from check in to check out, my stay at The Sutton Place hotel was five star. it was a wonderfully relaxing and enjoyable stay.

Beautiful property. We really enjoyed our time here. Staff was wonderful and made great restaurant recommendations. Perfectly situated. Only downsides were there are quite a few homeless (young people) and parking is very expensive.

Everything was outstanding. Great experience and I’ll back for sure

Everything about this hotel is perfect! The holiday decorations in the lobby were beautiful & the staff was outstanding.

Friendly staff. Convenient location. A lot of restaurants close by. The room just need electrical outlet by the bed side.

Good hotel, parking cjarges are highway robbery. Would choose a different property next time entirely based on parking charges

It should give shuttle services to restaurants and points of interest.

The best part of this hotel is the location that is why I stay here every time , it’s clean and I think the concierge was quite helpful although I never used it myself

A well located hotel with a friendly and obliging staff. The room was well apppointed and hotel facilities with pool were great.

Loved the hotel. Very central place in Downtown. Great staff and excellent rooms.

Very good location downtown. Popular hotel. Free internet only in Lobby.

The hotel is very nicely decorated and welcoming. It is in the ideal location to explore downtown. The food and beverage service are far too expensive. The hotel is showing its age in some parts and could use some refreshing. i.e. suite bathroom.

Tv wasn’t working properly, brand new 50” in within 1 hour. Our go to hotel for approximately 15 years when e spend 2-3 days in Vancouver just before Xmas

845 Burrard St Vancouver BC

Room options

Room, 2 Queen Beds (Sutton)

2 Queen Beds | Sleeps 4
$137* Per night/room Mar 1 - Mar 2

Room, 1 King Bed (Sutton)

1 King Bed | Sleeps 2

Grand Suite, 1 King Bed

1 King Bed | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 3

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Hotel highlights

  • Walking distance to Robson Street and Granville Street
  • Onsite dining
  • Spa
  • Indoor pool

Located in Downtown Vancouver, The Sutton Place Hotel - Vancouver is adjacent to Robson Street and within a 5-minute walk of other popular sights like Granville Street. This 397-room, 4.5-star hotel has a restaurant, a full-service spa, and an indoor pool.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All of The Sutton Place Hotel - Vancouver's 397 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and LCD TVs with digital channels and DVD players. Beds sport premium bedding and bathrooms offer designer toiletries and bathrobes. Other amenities include video-game consoles, laptop-compatible safes, and phones.


Property features

The Sutton Place Hotel - Vancouver features a full-service spa, an indoor pool, and a fitness center. Parking is available for CAD 48.00 per night (CAD 48.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Guest reviews for The Sutton Place Hotel - Vancouver

Everyone (43) Couples (70) Business (19) Family (22) Other (8) Friends (6)
5
Everyone

What stood out to me the most was the great service. Everyone seemed very warm and welcoming, so I felt genuinely cared for. With the pool, bar, restaurant, store, wine shop, etc. all on site - it was very convenient as well. Looks like it's a bit of an older hotel so the look and rooms aren't the newest, but it's still in great shape. Very centrally located, I was able to walk around through a lot of downtown and Gastown. I'd stay here again!

By , from Los Angeles, CA on Dec 3, 2019

5
Everyone

By on Nov 12, 2019

5
Family Partner Couples

The staff was really nice. We stayed for 2 nights with our golden retriever and the staff could not be nicer. Check in was a breeze and the rooms here comfortable.

By on Oct 29, 2019

3
Family

Staff was very friendly, from valet, concierge, to front desk. Basic features were lacking. It's 2019. How do you charge your guests for wifi?? This was so shocking when I tried to connect to wifi after checking in. Shame on me for not reading the fine print, but I've never had to pay for wifi at a hotel, especially one of this caliber/reputation. $15 dollars for wifi via incidentals is not acceptable in this day and age.

By , from Seattle, WA on Apr 28, 2019

5
Everyone

from check in to check out, my stay at The Sutton Place hotel was five star. it was a wonderfully relaxing and enjoyable stay.

By on Apr 24, 2019

5
Everyone

By on Mar 11, 2019

5
Partner Couples Family

Beautiful property. We really enjoyed our time here. Staff was wonderful and made great restaurant recommendations. Perfectly situated. Only downsides were there are quite a few homeless (young people) and parking is very expensive.

By on Feb 22, 2019

5
Everyone

Everything was outstanding. Great experience and I’ll back for sure

By on Feb 4, 2019

5
Everyone

Everything about this hotel is perfect! The holiday decorations in the lobby were beautiful & the staff was outstanding.

By , from Tacoma, WA on Dec 7, 2018

5
Everyone

Friendly staff. Convenient location. A lot of restaurants close by. The room just need electrical outlet by the bed side.

By , from Seattle, WA on Nov 12, 2018

The Sutton Place Hotel - Vancouver

845 Burrard St, Vancouver, BC V6Z2K6
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