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The Sutton Place Hotel Vancouver

4.5 star property
Eco-certified hotel with a full-service spa and a fitness center
VIP Access

Choose dates to view prices

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Bar (on property)
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Convention Centre
    ‪10 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Canada Place
    ‪12 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Queen Beds

  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(97 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed (Sutton)

9.0 out of 10
Wonderful
(91 reviews)
  • 227 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(41 reviews)
  • 236 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

10.0 out of 10
Exceptional
(2 reviews)
  • 338 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | 1 bedroom, premium bedding, minibar, in-room safe

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

8.6 out of 10
Excellent
(10 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Sutton)

9.0 out of 10
Wonderful
(60 reviews)
  • 227 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Vancouver

Located in Downtown Vancouver, The Sutton Place Hotel Vancouver is adjacent to Robson Street and within a 10-minute walk of other popular attractions like Granville Street. This 397-room hotel has conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.5 miles
  • Vancouver Convention Centre - 10 min walk - 0.6 miles
  • Canada Place Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Canada Place - 12 min walk - 0.7 miles
  • BC Place Stadium - 12 min walk - 0.7 miles

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬3 min walk
  • ‪Coast Restaurant - ‬3 min walk
  • ‪Earls - ‬3 min walk

About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel with a full-service spa and a fitness center
The Sutton Place Hotel Vancouver features a full-service spa, an indoor pool, and a gym. Parking is available for CAD 55 per night (CAD 70 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, designer toiletries, and bathrobes. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • 2 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

Frequently asked questions

Is free cancellation available at The Sutton Place Hotel Vancouver?

The Sutton Place Hotel Vancouver offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What can I see near The Sutton Place Hotel Vancouver?

This hotel is situated in Downtown Vancouver within a 10-minute walk of Robson Street and Granville Street. You'll also find Vancouver Waterfront and Canada Place Cruise Ship Terminal less than a mile away.

Is there parking available at The Sutton Place Hotel Vancouver?

Yes, valet parking is offered for CAD 70 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Sutton Place Hotel Vancouver?

Vida Spa is the hotel's full-service spa and services include massages. The spa is not open daily but only on select days.

Does The Sutton Place Hotel Vancouver feature a casino on the premises?

No, The Sutton Place Hotel Vancouver doesn't have a casino.

Will I find an indoor pool at The Sutton Place Hotel Vancouver?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is The Sutton Place Hotel Vancouver good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does The Sutton Place Hotel Vancouver have a hot tub?

Yes, this hotel has a spa tub.

Does The Sutton Place Hotel Vancouver feature a restaurant that includes a breakfast menu?

Yes, The Sutton Place Hotel Vancouver serves a full breakfast for a surcharge each morning at Boulevard Kitchen.

Will The Sutton Place Hotel Vancouver allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Sutton Place Hotel Vancouver for a fee of CAD 40 per accommodation, per night. The property also provides food and water bowls.

Does The Sutton Place Hotel Vancouver have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to The Sutton Place Hotel Vancouver?

The closest major airport to The Sutton Place Hotel Vancouver is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 8.7 mi away (28-minute drive).

Can I book a room with a balcony at The Sutton Place Hotel Vancouver?

No, there aren't any guestrooms with balconies at The Sutton Place Hotel Vancouver.

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2179 out of 3131 reviews
Rating 8 - Good. 566 out of 3131 reviews
Rating 6 - Okay. 210 out of 3131 reviews
Rating 4 - Poor. 99 out of 3131 reviews
Rating 2 - Terrible. 77 out of 3131 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED the pool/hot tub space. Close to everything, friendly staff, fab location, lovely room. Would stay again! Thank you, SPV!
Stayed 2 nights in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
We were offered an upgrade to a suite so we could check in early; totally worth it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Mark

Stayed 4 nights in Apr 2025

8/10 Good

Jill

Stayed 2 nights in Mar 2025

10/10 Excellent

Clifford

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

jarrett

Liked: Amenities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Amir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Rob

Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Braydon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is always consistently good. Great option if you like to walk.
Stayed 1 night in Mar 2025

10/10 Excellent

Clark, Nanaimo

Our stay was at Sutton Place was as perfect as you could get.
Stayed 2 nights in Mar 2025

10/10 Excellent

JACK

Stayed 4 nights in Dec 2024

10/10 Excellent

Sherry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient for walking and exploring Vancouver
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Customer Service

Stay was great had a small issue with the pull out couch for our room, the manager upgraded us to a suite to make sure we were comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Gerald

Stayed 2 nights in Mar 2025

10/10 Excellent

Misha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sutton was beautiful! First impression started with the doorman and he was very helpful and charming. The lobby was busy, but so bright and beautiful. Parking was easy, the garage is under the hotel and there’s an elevator that takes you straight to the lobby from the garage. There’s a little convenience store with medicine and snacks, which was helpful during our stay. But the best part was our room, super comfortable and a great view out the front of the hotel to the Main Street. The bed was soft and shower was large enough for 2 people, along with complimentary robes to lounge in! 10/10 highly recommend, would stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Misha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our staycation at the Sutton Pl., Hotel. Can’t wait to return soon.
Stayed 1 night in Mar 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Chilliwack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff!! Always enjoy our stay here!!
Stayed 1 night in Mar 2025

2/10 Terrible

Luciette

Business traveler
Liked: Staff & service
Chambermaids didn’t clean properly , empty water bottle and cheese 🧀 in the fridge from previous guest.
Stayed 4 nights in Mar 2025