It’s a great hotel but it’s definitely on the expensive side of things for food / drinks etc! It’s definitely more 5 star prices for a 3.5 to 4 star hotel service. The service is okay kinda seem run off their feet and sometimes there’s a good bit of a wait to be served! The lap pool is not a lap pool it’s a pool for chilling in - I couldn’t do any laps there as it was so packed the 3 days I stayed - There is another pool and 3 hot tubs that people could use but instead congregated in the lap pool. Having the ski lift right at the hotel was definitely the highlight. You also can’t have a drink in the lobby or outside of the restaurant which I don’t really understand - I love to chill in a lobby and chit chat before the night is out- the restaurant gets to crowded and loud it’s sometimes nice to relax by the lobby (maybe that’s just my opinion I don’t know but I have never experienced a hotel that didn’t allow this before). They also do not accommodate any meals for people with allergies my son who has a nut and sesame allergy could not eat anything on the menu as they said they can’t make a fresh batch of anything for him - which was a let down for us - well mainly him.
loved everything about this property. looking forward to staying here again.
Great pool, spa, and gym areas. I appreciated the shuttle to the village. Coffee and waters by the pool were also nice touches. I surprisingly liked the Rose toiletries in the bathroom even though I typically hate any rose scents. It was a musky rose scent and very nice. My biggest complaint is was in regards to the mattress on our bed. It was so soft that you felt like you were going to hit the box springs. Every time someone got out of bed, both people were awake because it was so noisy and shook the entire bed with any movement. The furniture and carpet is starting to show wear. The alarm clock didn’t work in our room. There definitely needs to be more outlets by the bed for charging phones and other electronics.
Located in Blackcomb, Fairmont Chateau Whistler is within a 5-minute walk of Squamish Lil'wat Cultural Centre and within 15 minutes of other popular attractions like Audain Art Museum. This 519-room, 4.5-star resort has ski-in/ski-out access, a golf course, and a full-service spa.
This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. Start each morning with full breakfast, available for a fee from 7:00 AM to noon.
The 519 rooms have an array of amenities, including coffee makers, free newspapers, and safes. Guests can expect WiFi, wired Internet, and TVs with satellite channels and pay movies. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Phones, ironing boards, and desks are other standard amenities.
Awarded Travel & Leisure 500 status in 2021, Fairmont Chateau Whistler features ski-in/ski-out access, a golf course, and a full-service spa. Parking is available for CAD 37 per day (CAD 45 per day for valet parking), and there's also a free ski shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski resort include an indoor pool, an outdoor pool, and a gym.
It’s a great hotel but it’s definitely on the expensive side of things for food / drinks etc! It’s definitely more 5 star prices for a 3.5 to 4 star hotel service. The service is okay kinda seem run off their feet and sometimes there’s a good bit of a wait to be served! The lap pool is not a lap pool it’s a pool for chilling in - I couldn’t do any laps there as it was so packed the 3 days I stayed - There is another pool and 3 hot tubs that people could use but instead congregated in the lap pool. Having the ski lift right at the hotel was definitely the highlight. You also can’t have a drink in the lobby or outside of the restaurant which I don’t really understand - I love to chill in a lobby and chit chat before the night is out- the restaurant gets to crowded and loud it’s sometimes nice to relax by the lobby (maybe that’s just my opinion I don’t know but I have never experienced a hotel that didn’t allow this before). They also do not accommodate any meals for people with allergies my son who has a nut and sesame allergy could not eat anything on the menu as they said they can’t make a fresh batch of anything for him - which was a let down for us - well mainly him.
loved everything about this property. looking forward to staying here again.
Thank you for sharing such kind words regarding your recent visit to Fairmont Chateau Whistler. Our team is delighted to know that you had a wonderful visit to Whistler and an exceptional stay at the Chateau! We look forward to welcoming you back for another stay in the future.
Thank you for your review!
Thank you for your review! We look forward to welcoming you back with Fairmont again soon.
Great pool, spa, and gym areas. I appreciated the shuttle to the village. Coffee and waters by the pool were also nice touches. I surprisingly liked the Rose toiletries in the bathroom even though I typically hate any rose scents. It was a musky rose scent and very nice. My biggest complaint is was in regards to the mattress on our bed. It was so soft that you felt like you were going to hit the box springs. Every time someone got out of bed, both people were awake because it was so noisy and shook the entire bed with any movement. The furniture and carpet is starting to show wear. The alarm clock didn’t work in our room. There definitely needs to be more outlets by the bed for charging phones and other electronics.
Thank you for taking the time to share a review of your recent visit. We appreciate all of your feedback, both positive and constructive. We are delighted to hear that you enjoyed your time spent in the health club and exploring the Village. However, it is disappointing to hear that your stay fell below your expectations due to concerns with the furniture and decor in your guest room. Please accept our sincerest apologies for any inconvenience or discomfort that this caused during your stay. Please know that we have shared your concerns with our Director of Rooms for further review and to ensure that this expereince does not reoccur in the future. Thank you for sharing your review and for bringing your experience to our attention. We look forward to welcoming you back with us for another visit in the future.
Thank you for your review!
Thank you for taking the time to provide your feedback regarding your recent experience at Fairmont Chateau Whistler. At our property, we strive to offer all of our valued guests' truly exceptional experiences and service, therefore your feedback is extremely important to our team. We sincerely apologize for the challenges that you experienced during your visit and would very much like the opportunity to learn more details about your recent stay. If you could please contact our property directly at cwr.foleaders at fairmont.com a member of our team will be in touch with you shortly. Thank you again for taking the time to share your feedback with our team and bring your experience to our attention. On behalf of our entire Fairmont team, we do hope to have the opportunity to welcome you back for another visit in the future.