Hilton Vancouver Metrotown

4.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Vancouver Metrotown

Exterior
Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

One King Studio Suite with Sofabed

  • Sleeps 4

Executive Room, 1 King Bed, Club Lounge Access

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(18 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Deluxe Room High Floor

  • Sleeps 2

One King Deluxe Room

  • Sleeps 2

Two Queen Deluxe Room High Floor

  • Sleeps 4

Two Queen Deluxe Room

  • Sleeps 4

One King Suite with Sofabed

  • Sleeps 4

One King Suite High Floor

  • Sleeps 4

King Room Executive Floor

  • Sleeps 2

Two Queen Room Executive Floor

  • Sleeps 4

One King Accessible Room

  • Sleeps 2

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burnaby

Located in Metrotown within a short stroll of Metropolis at Metrotown, Hilton Vancouver Metrotown is within a 15-minute drive of Simon Fraser University. This 283-room, 4-star hotel has conveniences like an outdoor pool, a gym, and a hot tub.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Central Park - 8 min walk - 0.4 miles
  • British Columbia Institute of Technology - 2 min drive - 1.2 miles
  • Deer Lake - 5 min drive - 2.7 miles

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Earls - ‬2 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬1 min walk

About this property

Hilton Vancouver Metrotown

Suburban hotel with a fitness center and a 24-hour front desk
Hilton Vancouver Metrotown features an outdoor pool, a children's pool, and a gym. Valet parking is offered for CAD 30.00 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
55-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with WiFi and free wired internet. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Time and Place

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (15,419 square feet of space)

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for CAD 55.00 per accommodation, per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Frequently asked questions

Is free cancellation available at Hilton Vancouver Metrotown?

Hilton Vancouver Metrotown offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Vancouver Metrotown?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hilton Vancouver Metrotown on Dec 1, 2025 start from $125.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hilton Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Central Park within a short drive.

Is parking available on site at Hilton Vancouver Metrotown?

Yes, covered valet parking is offered for CAD 30.00 per night with in/out privileges. Electric car charging and wheelchair-accessible van parking are also available for guests.

Does Hilton Vancouver Metrotown have a casino at the property?

No, Hilton Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Hilton Vancouver Metrotown?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 6:00 AM and 10:00 PM.

Is Hilton Vancouver Metrotown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Vancouver Metrotown?

Yes, this hotel has a spa tub.

Does Hilton Vancouver Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hilton Vancouver Metrotown serves a full breakfast for a surcharge each morning at Time and Place.

Does Hilton Vancouver Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Vancouver Metrotown for a fee of CAD 55.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Vancouver Metrotown?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hilton Vancouver Metrotown?

The closest major airport to Hilton Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.1 mi away (35 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.8 mi away (29-minute drive).

Are there rooms with balconies at Hilton Vancouver Metrotown?

No, there aren't any guestrooms with balconies at Hilton Vancouver Metrotown.

Does Hilton Vancouver Metrotown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Vancouver Metrotown.

Reviews

Hilton Vancouver Metrotown Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 101 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

Reviews

4/10 Poor

Abeba W

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Chun N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by how well the room is maintained. The room has a good size fridge and microwave. With restaurants nearby, having a microwave in the room is an excellent option.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Nice property. Good breakfast. Convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good location and lots to do especially in Metrotown!
Stayed 4 nights in Aug 2025

8/10 Good

Ben, Matlock

Liked: Cleanliness, staff & service
We returned to the Hilton for the last two nights of our Canada trip. Unfortunately our room was not ready despite us being there at the 4pm check-in time. Long story short, we waited an hour to be given a room. However, after speaking to the manager, we were upgraded to an executive room and offered free breakfast for our stay which was appreciated. I’m not sure what had gone wrong with housekeeping/ the check-in process and why our room/an alternative room wasn’t available so something had obviously gone wrong and the staff member on the desk was not very competent at dealing with the situation. However, we did appreciate the manager’s efforts to make up for whatever had gone wrong. The area around the hotel felt safe and there were a few options for eating out. Easy walk to the Metrotown tube.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. Room was very spacious, clean and well maintained. Love our stay and will plan another stay in the future
Stayed 1 night in Aug 2025

2/10 Terrible

Muming

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude reception desk staff. Hot tub was closed , food was for dine in only , the room was not clean, terrible experience
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Jin Young

Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing great location
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Aug 2025

2/10 Terrible

lop chi

Stayed 1 night in Jul 2025

8/10 Good

Sitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Ben, Matlock

Traveled with family and small children
Liked: Cleanliness, amenities
We liked the room. No noise from other guests and well equipped bathroom. Breakfast was highlight, lots of choice and good quality products. Service was always good.
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Stayed 4 nights in Aug 2025

10/10 Excellent

Alis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jun 2025

8/10 Good

Aifeng

Liked: Cleanliness, staff & service
Overall is good.
Stayed 7 nights in Jul 2025

8/10 Good

Chen Feng

Stayed 1 night in Jul 2025

10/10 Excellent

Tatjana

Traveled with family
Continental breakfast was terrible…. It was the worst I have seen in my experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Elaine

Disliked: Property conditions & facilities
Average room, needs upgrading. Mattress is sagging. Only one bar of soap. Bathtub gel soap smells too manly. Pool was extremely small, hot tub not working, gym extremely small.
Stayed 1 night in Jul 2025

6/10 Okay

frank

Traveled with partner
Waited a long time to get a room
Stayed 5 nights in Jul 2025

10/10 Excellent

Benjamín

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025