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Element by Marriott Vancouver Metrotown

Property class: 3

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Photo gallery for Element by Marriott Vancouver Metrotown

A high-rise building with multiple balconies, a modern glass facade, and a parking garage below.
A modern reception area with a central wooden column, a reception desk, and a staircase.
A modern living room with a sofa, a coffee table, and a TV. There is a large window with a view of the city and mountains.
A modern hotel lobby with a seating area, a television, and a view of the cityscape.
A modern indoor swimming pool with clear blue water, sun loungers, and large windows offering views of the city.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a large bed, a desk with a TV, a chair, a small table, and a painting on the wall.

Studio, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a small round table, and a TV.

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony

A modern living room with a sectional sofa, a round coffee table, and a TV stand. Large windows offer a view of high-rise buildings.

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large window, a sofa, a desk with a chair, and a small table.

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Junior Studio, 1 King Bed

A hotel room with a bed, desk, TV, microwave, and kitchenette.

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a large bed, two bedside lamps, a desk with a chair, and a view of a cityscape through large windows.

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Burnaby

Located in Metrotown, Element by Marriott Vancouver Metrotown is adjacent to Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. This 3-star hotel has 169 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Central Park - 8 min walk - 0.5 miles
  • British Columbia Institute of Technology - 19 min walk - 1.0 mile
  • Swangard Stadium - 3 min drive - 0.8 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Korean Noodle House - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk

About this property

Element by Marriott Vancouver Metrotown

At Element by Marriott Vancouver Metrotown, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for CAD 28 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, microwaves, and coffee makers are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 28 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Is free cancellation available at Element by Marriott Vancouver Metrotown?

Element by Marriott Vancouver Metrotown offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Element by Marriott Vancouver Metrotown?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Element by Marriott Vancouver Metrotown on Oct 11, 2026 start from $237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Element by Marriott Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Commercial Drive within a short drive.

Does Element by Marriott Vancouver Metrotown include a casino?

No, Element by Marriott Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Element by Marriott Vancouver Metrotown?

Yes, this hotel has an indoor pool along with a hot tub.

Does Element by Marriott Vancouver Metrotown have a restaurant that serves breakfast?

Yes, Element by Marriott Vancouver Metrotown serves free continental breakfast at Trattoria Burnaby each morning.

Does Element by Marriott Vancouver Metrotown allow pets to stay free of charge?

Yes, pets stay free at Element by Marriott Vancouver Metrotown and the property also provides food and water bowls for pets.

How far is the airport from Element by Marriott Vancouver Metrotown?

The closest major airport to Element by Marriott Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 8.7 mi away (32 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.1 mi away (30-minute drive).

Element by Marriott Vancouver Metrotown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Friendly staff! Great location! Great management!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Nitharsana

Liked: Cleanliness
Breakfast was great
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the property was clean, well maintained and quiet. We had an awesome stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded my expectations in all aspects.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for our use.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sheck Wah Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, super breakfast's menu, Very friendly staff. We like to stay in the same hotel when we return to Vancouver BC in future.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with great view.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kikue

Liked: Cleanliness
Breakfast menu is changing every day and we enjoined every morning.
Stayed 13 nights in Apr 2026
Verified review

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room, friendly staff, good breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet as always. Super friendly and helpful staff. Nice setting.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very spacious and light. Tons of windows. Loved the balcony. The bathroom was clean and nice large shower. The kitchen had everything we needed and was great to have. Would highly recommend staying here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here for our yearly family trip to Vancouver. The location is great and having a kitchen with a fridge is a bonus. There is a grocery right across the street and a mall within walking distance if you need anything. Breakfast is pretty much standard breakfast food but it's decent. They often run out of coffeee at breakfast and you have to wait a few minutes for them to make more, but that's not a big deal.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and common areas, friendly staff, and we enjoyed the pool and sauna.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Clean rooms, great amenities and breakfast.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location near Metroto
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ceferino

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean modern room with friendly staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great location, lovely hotel. Will come back
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Linda L

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice clean room and very comfy bed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2026
Verified review

8/10 Good

Vraj

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were nice as well.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Temitope

Liked: Cleanliness, amenities, property conditions & facilities
great place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and hardworking staff
Stayed 2 nights in Mar 2026