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Element Vancouver Metrotown

3.0 star property
Hotel with free breakfast, 6-minute walk to Metropolis at Metrotown

Choose dates to view prices

Photo gallery for Element Vancouver Metrotown

Exterior
Meeting facility
View from property
Lounge
Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Hilton Vancouver Metrotown

Metrotown
  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,005 reviews
$125 nightly
The price is $145
Dec 1 - Dec 2
Total with taxes and fees
Hilton Vancouver Metrotown

About the neighborhood

Burnaby

Located in Metrotown, Element Vancouver Metrotown is adjacent to Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. This 3-star hotel has 169 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Central Park - 7 min walk - 0.4 miles
  • British Columbia Institute of Technology - 19 min walk - 1.0 mile
  • Deer Lake - 6 min drive - 2.7 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk

About this property

Element Vancouver Metrotown

Hotel with free breakfast, 6-minute walk to Metropolis at Metrotown
At Element Vancouver Metrotown, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for CAD 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, iPod docks, and microwaves are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Hilton Vancouver Metrotown
  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,005 reviews
$125 nightly
The price is $145
Dec 1 - Dec 2
Total with taxes and fees
Hilton Vancouver Metrotown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Reviews

Element Vancouver Metrotown Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 723 out of 1005 reviews
Rating 8 - Good. 217 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

Reviews

10/10 Excellent

Marie Ann Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to unwind. Amazing place to go for a walk, scooter and bike along the trails. Great restaurants, Swiftwater winery, golf courses close by. We will be back. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5th floor food, dining, pool, exercise was nice and off the main floor.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The ammenities area is great. The staff was very friendly. We'll come back.
Stayed 1 night in Aug 2025

10/10 Excellent

kirthika

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern with great views and awesome breakfast. Front desk was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Joao Luis Silva

Business traveler
Liked: Amenities, property conditions & facilities
Nothing unique just another Marriott
Stayed 5 nights in Aug 2025

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, property conditions & facilities
very good services and welcome front desk staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Ting-Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passing through Vancouver on vacation

Elements hotel was very nice. Friendly staff, clean accommodations, room was a studio so a lot of stuff in a small space but it was fine only a couple of nights. Breakfast provided was good too! Located in Metrotown across from a mall and grocery store. A couple of blocks to transit station. Connected to hotel was the restaurant Trattoria! Went there for lunch, dinner and late night snack during our stay. Food was delicious, service impeccable and reasonably priced. Too bad hotel doesn’t work out arrangement with restaurant for staying guests to get a discount. Win win for both!
Stayed 2 nights in Aug 2025

6/10 Okay

Delon

Stayed 3 nights in Aug 2025

10/10 Excellent

Cherrie Mae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated in the vibrant heart of Burnaby. With its clean and well-maintained facilities, it offers a welcoming environment where the hospitable staff makes you feel right at home. I wholeheartedly recommend this place to my friends and family!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location! Element Hotel is a walking distance to the Metropolis mall, grocery store right across the street. It is safe to walk around. There are many restaurants to pick from and the place is clean. The staff are very nice and friendly. We will be back again!
Stayed 6 nights in Aug 2025

6/10 Okay

LU

Stayed 1 night in Aug 2025

10/10 Excellent

Yuliana

Stayed 2 nights in Jul 2025

8/10 Good

Santana

Stayed 1 night in Aug 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ka Wai Dora, Sammamish

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Room was beautiful and the views were amazing! Very friendly staff and clean common areas.
Stayed 9 nights in Jul 2025

6/10 Okay

Hyunhee

Traveled with family
While we appreciated the complimentary EV charging, the experience was far from ideal. There was only one 30A charger, first come, first served — and one car was parked there for 9 hours. We barely got a charge in. For a hotel catering to modern travelers, this setup isn’t sufficient. Management really needs to invest in more (and faster) chargers.
Stayed 1 night in Aug 2025

10/10 Excellent

Kassem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Francis

Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Business traveler
Liked: Amenities, property conditions & facilities
Good spot for a business trip. Great amenities and restaurants to choose from nearby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

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