See all properties

Element Vancouver Metrotown

3.0 star property
Hotel in Burnaby with a 24-hour fitness center and an indoor pool

Choose dates to view prices

Photo gallery for Element Vancouver Metrotown

Exterior
Reception
Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, laptop workspace
View from property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers

Sheraton Vancouver Airport Hotel

Richmond City Centre
  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet friendly
8.2 out of 10, Very Good, 643 reviews
$150 nightly
The price is $174
Feb 1 - Feb 2
Total with taxes and fees
Sheraton Vancouver Airport Hotel

About the neighborhood

Burnaby

Located in Metrotown, Element Vancouver Metrotown is adjacent to Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. This 3-star hotel has 169 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Crystal Mall - 1 min walk - 0.1 miles
  • Metropolis at Metrotown - 4 min walk - 0.3 miles
  • Central Park - 7 min walk - 0.4 miles
  • British Columbia Institute of Technology - 19 min walk - 1.0 mile
  • Deer Lake - 6 min drive - 2.7 miles

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Macu Tea - Burnaby - ‬3 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk

About this property

Element Vancouver Metrotown

Hotel in Burnaby with a 24-hour fitness center and an indoor pool
At Element Vancouver Metrotown, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for CAD 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, iPod docks, and microwaves are also available. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,006 reviews
$153 nightly
The price is $178
Feb 1 - Feb 2
Total with taxes and fees
Hilton Vancouver Metrotown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Is free cancellation available at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What can I see within easy reach of Element Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Playland Amusement Park within a short drive.

Is parking available on site at Element Vancouver Metrotown?

Yes, parking is offered for CAD 25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Element Vancouver Metrotown include a casino?

No, Element Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Element Vancouver Metrotown?

Yes, this hotel has an indoor pool along with a hot tub.

Is Element Vancouver Metrotown a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Element Vancouver Metrotown?

Yes, guests can enjoy a spa tub at this hotel.

Does Element Vancouver Metrotown have a restaurant that serves breakfast?

Yes, Element Vancouver Metrotown serves free continental breakfast at Trattoria Burnaby each morning.

Does Element Vancouver Metrotown allow pets to stay free of charge?

Yes, pets stay free at Element Vancouver Metrotown and the property also provides food and water bowls for pets.

Are there connecting rooms at Element Vancouver Metrotown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Element Vancouver Metrotown?

The closest major airport to Element Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 8.7 mi away (35 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.1 mi away (30-minute drive).

Are there rooms with balconies that I can book at Element Vancouver Metrotown?

Yes, some guestrooms at Element Vancouver Metrotown offer a balcony and may feature city views.

Element Vancouver Metrotown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 212 out of 1003 reviews
Rating 6 - Okay. 31 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kikue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,
Stayed 14 nights in Oct 2025

10/10 Excellent

Teodulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot tub but shower is very good, clean room and towels. Breakfast buffett is a plus.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property a handful of times whenever we're in Burnaby and ALWAYS have an amazing stay. Great in every aspect and REALLY appreciate the breakfast and ability to take breakfast to go!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent option to stay for a first visit. Having a stove, microwave, fridge and toaster, i couldnt have asked for a better place to stay. If you are visiting vancover for the first time or if you are coming back this is a great location because of its location to an awesome mall , grocery stores, eateries and wonderful green space. I cant wait to come back and i will be staying here!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jaison

Stayed 1 night in Sep 2025

10/10 Excellent

Lap K

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, family friendly Alot of close shops Gym was simple to get a vacation work out Poll was top notch !
Stayed 3 nights in Sep 2025

10/10 Excellent

Pavle

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy A, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Olusola

Stayed 3 nights in Sep 2025

10/10 Excellent

Lap

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great Everyone was so nice The other people that stayed there a nice It was great with the pools and luandrt
Stayed 7 nights in Sep 2025

10/10 Excellent

Guan

Stayed 2 nights in Sep 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was fine. However, the girlfriend started her period and got blood on the sheets. They fined me money for that.
Stayed 3 nights in Sep 2025

8/10 Good

TAKANORI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス出張で初めて利用。部屋も広くて快適に過ごせた
Stayed 2 nights in Sep 2025

8/10 Good

Domiluis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Giselle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with a beautiful view. Staff were very friendly, breakfast was great and close to great shopping and restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

jenny chieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Andrii

Stayed 7 nights in Aug 2025

10/10 Excellent

Nelani

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and stay
Stayed 2 nights in Sep 2025

6/10 Okay

Janelle

Liked: Cleanliness
Close to the metro station
Stayed 2 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

CLARABELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check-in; helpful staff and good breakfast options.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a varied and interesting area
Stayed 1 night in Sep 2025