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Element Vancouver Metrotown

3.5 star property
Comfortable eco-certified hotel, a short walk to Metropolis at Metrotown

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Photo gallery for Element Vancouver Metrotown

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior
Bar (on property)
Lobby

Reviews

9.2

Wonderful

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Popular LocationCrystal Mall1 min walk
  • Popular LocationMetropolis at Metrotown6 min walk
  • Popular LocationPort of Vancouver16 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)29 min drive

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Exterior
Hilton Vancouver Metrotown
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8.6 out of 10, Excellent, (1001)
The price is $332
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$385 total
includes taxes & fees
Aug 10 - Aug 11
Hilton Vancouver Metrotown

About the neighborhood

Burnaby

Located in Metrotown, Element Vancouver Metrotown is adjacent to Crystal Mall and within a 10-minute stroll of Metropolis at Metrotown. This 3.5-star hotel has 169 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 6 min walk
  • Rogers Arena - 15 min drive
  • Canada Place Cruise Ship Terminal - 15 min drive
  • Port of Vancouver - 16 min drive

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • The nearest major airports are:<br />Vancouver Harbour Flight Centre (CXH): 31-min drive, 9.3 mi/15 km<br /> Vancouver Intl. Airport (YVR): 29-min drive, 9.9 mi/15.9 km<br /> Pitt Meadows, BC (YPK): 33-min drive, 20.1 mi/32.4 km<br /> Galiano Island, BC (YMF-Montague Harbour Seaplane Base): 129-min drive, 38.9 mi/62.6 km<br /> Mayne Island, BC (YAV-Miners Bay Seaplane Base): 123-min drive, 40.1 mi/64.6 km<br /> <p>The preferred airport is Vancouver Intl. Airport (YVR). </p>

Restaurants

  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk
  • ‪Marble House Eatery - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Dinesty Dumpling House - ‬1 min walk

About this property

Element Vancouver Metrotown

Comfortable eco-certified hotel, a short walk to Metropolis at Metrotown
At Element Vancouver Metrotown, guests enjoy an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for CAD 25 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Kitchenettes, iPod docks, and microwaves are also available. Change of bedsheets is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Trattoria Burnaby

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 4,373 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pet weight must not exceed 50 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Frequently asked questions

Is free cancellation available at Element Vancouver Metrotown?

Element Vancouver Metrotown offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Element Vancouver Metrotown?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Element Vancouver Metrotown on Aug 2, 2024 start from $245.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Element Vancouver Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Queen Elizabeth Park within a short drive.

Is there parking available at Element Vancouver Metrotown?

Yes, parking is offered for CAD 25 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Element Vancouver Metrotown include a casino?

No, Element Vancouver Metrotown doesn't have a casino.

Is there an indoor pool at Element Vancouver Metrotown?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Element Vancouver Metrotown?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Element Vancouver Metrotown?

No, but guests can enjoy a steam room at this hotel.

Does Element Vancouver Metrotown have a restaurant that serves breakfast?

Yes, Element Vancouver Metrotown serves free on-the-go breakfast at Trattoria Burnaby each morning.

Does Element Vancouver Metrotown allow pets to stay free of charge?

Yes, pets stay free at Element Vancouver Metrotown and the property also provides food and water bowls for pets.

Are there connecting rooms at Element Vancouver Metrotown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Element Vancouver Metrotown?

The closest major airport to Element Vancouver Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.3 mi away (31 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.9 mi away (29-minute drive).

Are there rooms with balconies that I can book at Element Vancouver Metrotown?

Yes, some guestrooms at Element Vancouver Metrotown offer a balcony and may feature city views.

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1001 reviews" "
Rating 8 - Good. 247 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 14 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Element is a great value! Love the free breakfast options and the mini kitchen is amazing. Staff were very welcoming!
Stayed 1 night in Jun 2024

10/10 Excellent

Jing xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Mar 2024

10/10 Excellent

Vid

Stayed 1 night in Apr 2024

10/10 Excellent

Zhengwei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station.
Stayed 4 nights in Feb 2024

10/10 Excellent

shao min

Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Stayed 4 nights in Mar 2024

10/10 Excellent

Yalmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT BUT CHARGED FOR PARKING, THIS COULD BE WAIVED, THE HOLIDAY INN EXPRESS AROUND THE CORNER HAVE THIS INCLUDED IN THE ROOM FEE
Stayed 3 nights in Mar 2024

10/10 Excellent

Violet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Gazel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice location, staff are very accomidating
Stayed 3 nights in Mar 2024

10/10 Excellent

Hitoha

Stayed 1 night in Mar 2024

8/10 Good

Roger

Stayed 4 nights in Mar 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were great
Stayed 1 night in Mar 2024

10/10 Excellent

cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

6/10 Okay

John

Stayed 5 nights in Mar 2024

8/10 Good

ALEX WAN HUNG

Liked: Cleanliness, staff & service
Charge too much for overnight parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great location. Very nice units and good breakfast too. Will definitely come back.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly to ALL animals. Great parking in busy part of Vancouver. Was able to check in early at 1 PM and was at noon. Super convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Dmitrii

Stayed 2 nights in Feb 2024

10/10 Excellent

Nadejda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, hot tub and sauna were great. Food was great, and so was the staff. The hotel was very clean and very well maintained
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time staying at this property but our son stayed there before and told us how nice it was. We were not disappointed—spotless and well-appointed room. Having the large refrigerator and kitchenette was a plus. Great complimentary breakfast. Wonderful staff in the breakfast area. All the staff we met from the front desk, housekeeping, and breakfast area were friendly and professional and put the guests first. We will definitely be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Carley

Stayed 1 night in Feb 2024

10/10 Excellent

Aklilu, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards..
Stayed 1 night in Feb 2024

10/10 Excellent

Lyndze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. Nice location in Burnaby. Would return.
Stayed 1 night in Feb 2024