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Best Western Plus Burnaby Hotel

2.5 star property

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Lobby
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪8 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Queen Room with Sofabed

  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4
  • Free WiFi

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, In-Room Safe, Mini Fridge, Non-Smoking, Full Breakfast

  • Sleeps 2
  • Free WiFi

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7.8 out of 10, Good, 1,191 reviews
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The price is $154
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Total with taxes and fees
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About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.8 miles
  • Deer Lake - 8 min drive - 1.0 mile

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪The Meat Up Bbq Burnaby - ‬6 min walk
  • ‪Kiku Sushi - ‬9 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪GAON - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Best Western Plus Burnaby Hotel features free WiFi in public areas, a business center, and a seasonal outdoor pool. Self parking is offered for CAD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, express check-out, and laundry facilities.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Lobby sitting area
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG
Metrotown
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,489 reviews
$232 nightly
The price is $269
Jun 15 - Jun 16
Total with taxes and fees
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 15 to September 15.
  • Pool access available from 10:00 AM to 8:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Deer Lake within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Jun 14, 2026 start from $190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Plus Burnaby Hotel?

Yes, parking is offered for CAD 10 per night. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 8:00 PM and the seasonal pool will be open from May 15 until September 15.

Is Best Western Plus Burnaby Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a kitchen and free WiFi.

Are there hot tubs at Best Western Plus Burnaby Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus Burnaby Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Can I book a room with a balcony at Best Western Plus Burnaby Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Burnaby Hotel.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 733 out of 1387 reviews
Rating 8 - Good. 397 out of 1387 reviews
Rating 6 - Okay. 175 out of 1387 reviews
Rating 4 - Poor. 45 out of 1387 reviews
Rating 2 - Terrible. 37 out of 1387 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, wonderful Breakfast with many, many options. Would not hesitate to stay again, highly recommend
Stayed 1 night in Mar 2026
Verified

6/10 Okay

John

Liked: Property conditions & facilities
Decent room very nice staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kefyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice breakfast and friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Trevis

Liked: Cleanliness, property conditions & facilities
Great breakfast included and a very pleasant stay.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
location and friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Room was good clean Reception staff were good and remembered me from my last visit.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast is amazing !!! Waffles, pancakes, bacon,eggs the hole nines
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Outstanding staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay!
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
The staff were very nice and accommodating. The Breakfast options were great. We were a bit surprised to discover this Hotel is actually a MOTEL!!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Liz

Liked: Amenities, property conditions & facilities
Front staff check in female was very friendly and efficient !
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Dan

Liked: Cleanliness
Older building, exterior entrances, on a busy six lane highway. But the room was clean and everything worked fine. Breakfast at the Chinese restaurant next door was good, a standard chain hotel hot breakfast. Service was pleasant.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great stay

Great location, room was clean, and the breakfast was great.
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
Breakfast staff was great
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jennifer

Liked: Staff & service, property conditions & facilities
Nothing to complain about
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Brandon

Disliked: Amenities, property conditions & facilities
Cons: Could hear people through the walls, bed was sunken in, no Hot water next morning, average breakfast options Pros: Good TV, Fridge, Clean, Good pillows
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Clean room, nice staff. Breakfast was good
Stayed 1 night in Nov 2025
Verified

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room comfortable bed and pillows. Hot Breakfast was fabulous. We got some noise from guests moving around early next door and above. Bring earplugs lol. Also it was cool in the room, but front desk got us a second blanket so that was fine
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Good location, nice breakfast in the morning. Only complaint is the sofa bed was not comfortable at all
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with great breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities
Great stay!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Courtney

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was fresh and had a decent amount of options.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good breakfast and quite hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room- friendly staff- good breakfast.
Stayed 3 nights in Aug 2025

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