Best Western Plus Burnaby Hotel

2.5 star property
Hotel with free breakfast, near Metropolis at Metrotown

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Deer Lake - 18 min walk - 1.0 mile
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • British Columbia Institute of Technology - 3 min drive - 1.8 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Meet Rice Noodle - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel with free breakfast, near Metropolis at Metrotown
Best Western Plus Burnaby Hotel features free WiFi in public areas, a business center, and a computer station. Self parking is offered for CAD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a vending machine.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Scotia Barn and Grand Villa Casino Hotel and Conference Centre within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Jan 1, 2026 start from $114.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Burnaby Hotel?

Yes, parking is offered for CAD 10 per night. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, there is no indoor pool at this hotel.

Is Best Western Plus Burnaby Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and free Internet access.

Does Best Western Plus Burnaby Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Does Best Western Plus Burnaby Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Are there rooms with balconies at Best Western Plus Burnaby Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Burnaby Hotel.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 666 out of 1264 reviews
Rating 8 - Good. 367 out of 1264 reviews
Rating 6 - Okay. 154 out of 1264 reviews
Rating 4 - Poor. 45 out of 1264 reviews
Rating 2 - Terrible. 32 out of 1264 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Vancouver and renting a car to get around. Clean hotel, friendly staff, and good location to go sight seeing.
Stayed 4 nights in Aug 2025

8/10 Good

Leovin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice in the middle of everything we wanted to do in Burnaby. The only irritation was that the room directly above us had little kids jumping around at all hours. Perhaps is best to keep the little ones on the ground floor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keelin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were spacious and the breakfast was great. The area is a very busy road so it isn't much to look at but there are great restaurants around and a grocery store nearby. Came in handy after a sudden last minute cancellation before my trip threw me for a loop. Excellent staff and service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Moumita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, great facilities, good staff, easy check in. Very convenient to skytrain, 10 minutes walk to the station. Lots of great restaurants around. I will definitely stay again next time I am in Vancouver
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the big smart tv
Stayed 1 night in Aug 2025

10/10 Excellent

M. Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for four nights. Great location and spacious hotel rooms. Staff were friendly and helpful. Breakfast was great enjoyed having the option of hot and cold breakfast choices. Kids loved the heated outdoor pool. I would recommend this hotel to everyone.
Stayed 4 nights in Aug 2025

6/10 Okay

Dani

Traveled with family
Liked: Cleanliness, staff & service
Room was big enough and clean but the fan was very noisy, we couldn’t sleep because of noisy fan and people who were walking on the second floor. Breakfast was good but no cheese at all, it was so weird not having any kind of cheese at the buffet. We won’t come back
Stayed 4 nights in Aug 2025

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, staff & service
Outdated. Beds were not comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Carl Fritz Gerald

Stayed 1 night in Aug 2025

8/10 Good

Bernardo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

GLENN

Traveled with family
Liked: Amenities
I thought it was strange that they put the bathroom sink “outside” the bathroom. Meaning after you go you have to go out of the bathroom in order to wash your hands.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yesica Aide Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Near to sky train excellent property
Stayed 4 nights in Aug 2025

10/10 Excellent

Shadab Ishraq

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating on the late check out
Stayed 5 nights in Aug 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room- friendly staff- good breakfast.
Stayed 3 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Trying a new location. Might not stay again.

An older hotel -not as good condition as most Best Westerns. The windows do not open so we had to run the A/C at night and it was noisy. There was a coffee machine and pods in the room -but no cups. As with most hotels now they have abandoned the recycle program. The complementary breakfast was excellent food but chaotic crowd. A barely friendly couple parked themselves at our table even though there were at least seven empty tables nearby. It seemed the regulars might have ‘favourite’ tables and we accidentally sat at one of them?
Stayed 1 night in Aug 2025

6/10 Okay

Kirill

Traveled with family
Liked: Staff & service
It is okay for the price, but overall it is not what it appears to be.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was good except for the shower, the amount of water that came out was so weak it was difficult to rinse the soap off your body.
Stayed 1 night in Aug 2025

6/10 Okay

Raziia

Not many dining options nearby
Stayed 1 night in Jul 2025

8/10 Good

Alex Soares

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good stay.
Stayed 5 nights in Aug 2025

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good for my purpose. I good night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our atay
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Warren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty good stay. What could have made it better? I hope our room was cleaned coz it was never cleaned throughout our stay. Our microwave & TV tripped as they were plugged in the same outlet. The sink was outside the washroom which was inconvenient. Some guests were smoking pot close to our room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie, Port Alberni

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bhupan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for family
Stayed 3 nights in Aug 2025