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Best Western Plus Burnaby Hotel

2.5 star property
Hotel in Burnaby with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Property preview
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the neighborhood

Burnaby

Best Western Plus Burnaby Hotel places you within a short walk of Metropolis at Metrotown and within a mile (2 km) of Crystal Mall. This 132-room hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.5 miles
  • Deer Lake - 18 min walk - 1.0 mile
  • Crystal Mall - 19 min walk - 1.0 mile
  • Central Park - 3 min drive - 1.4 miles
  • British Columbia Institute of Technology - 3 min drive - 1.8 miles

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Great Bear Pub - ‬5 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel in Burnaby with free breakfast and a 24-hour front desk
Best Western Plus Burnaby Hotel features free WiFi in public areas, a business center, and a computer station. Self parking is offered for CAD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a fireplace in the lobby.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20 per accommodation, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Frequently asked questions

What's there to see within easy reach of Best Western Plus Burnaby Hotel?

Guests enjoy the hotel's walkable location in Burnaby based on their ratings, and it's a short 11-minute walk from Metropolis at Metrotown and also 20 minutes on foot from Crystal Mall. You'll also find Scotia Barn and Grand Villa Casino Hotel and Conference Centre within a short drive.

How much does it cost to stay at Best Western Plus Burnaby Hotel?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Burnaby Hotel on Feb 8, 2026 start from $119.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Burnaby Hotel?

Yes, parking is offered for CAD 10 per night. You'll find a max of 1 space per unit.

Does Best Western Plus Burnaby Hotel feature a casino at the property?

No, Best Western Plus Burnaby Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus Burnaby Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Burnaby Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include kitchens and free Internet access.

Are there hot tubs at Best Western Plus Burnaby Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Burnaby Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus Burnaby Hotel serves free buffet breakfast at Jin Jiang Shanghai each morning.

Does Best Western Plus Burnaby Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Best Western Plus Burnaby Hotel for a fee of CAD 20 per accommodation, per day. The property also provides food and water bowls.

Does Best Western Plus Burnaby Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Plus Burnaby Hotel?

The closest major airport to Best Western Plus Burnaby Hotel is Vancouver Harbour Flight Centre (CXH), which is 10.6 mi away (37 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 10.8 mi away (33-minute drive).

Are there rooms with balconies at Best Western Plus Burnaby Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Burnaby Hotel.

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 679 out of 1275 reviews
Rating 8 - Good. 364 out of 1275 reviews
Rating 6 - Okay. 155 out of 1275 reviews
Rating 4 - Poor. 43 out of 1275 reviews
Rating 2 - Terrible. 34 out of 1275 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in decent location. Able to walk to desired locations. Room is clean, beds are super comfortable. Would have liked some utensils in the room so you could use the room amenities better. I saw no point in making coffee since I couldn’t stir it for example.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jenwin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. It has laundry machine too, no need to bring lots of clothes.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. Staff are nice
Stayed 7 nights in Oct 2025

10/10 Excellent

Marius

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean and safe.
Stayed 2 nights in Sep 2025

10/10 Excellent

RUTH, Parksville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was too loud for me when it was working. We were unable to use the breakfast facility due to having to leave the hotel by 5:30 am. But the lady at the front desk compensated us with 2 bottles of water and 2 bags of sun chips.
Stayed 1 night in Oct 2025

10/10 Excellent

Jongo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. A lot of breakfast choices were possible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nasrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aruna greeted us and was very friendly and welcoming! Will definitely stay here again! Great service, highly recommend if you are looking to stay in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Mirella

Liked: Staff & service, amenities, property conditions & facilities
The property is well maintained for an older hotel. The staff, especially the breakfast staff were very friendly and the breakfast was great, and free! The best thing about my room was that it was quiet and the bed was comfortable. It was not the cleanest though, had some crumbs on the floor, a dirty rag in the closet and the furniture was older with scratches on it, the drawers wouldn’t fully close. The location of the hotel is perfect for me though. Will stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

8/10 Good

Pennie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was free parking and a great breakfast included with the stay. Our standard room was small but adequate. There is a very nice lobby to relax in and the staff were knowledgeable and friendly. We would stay here again if in the area.
Stayed 7 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Close to Metrotown and clean.
Stayed 2 nights in Oct 2025

8/10 Good

Kristi

Traveled with partner
Disliked: Property conditions & facilities
Pros: clean rooms, comfortable beds, good location. Great free breakfast. Cons: its a motel style (entrance from putside), older property, furniture is looking old. Our room had no view (window looked over a stairwell) and the air con / heater unit was extremely loud when it ran. Also no carpet in the room, which made the floor uncomfortably cold. We stayed one night and it was fine, but it the not the quality I would expect in a Best Western Plus.
Stayed 1 night in Oct 2025

8/10 Good

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property with great breakfast
Stayed 1 night in Oct 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value. For money
Stayed 13 nights in Sep 2025

6/10 Okay

Tuvshin

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Siobhan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Spotless room. Looks recently refreshed. Comfy bed. Pet friendly.
Stayed 1 night in Oct 2025

4/10 Poor

Seungyup

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

James, Chicago

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Randi, West Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast Internet, wide variety of TV channels, staff is friendly, elevator for second floor, room was big and spacious. Not so easy to get into parking lot if you’re travelling from the mall. Other than that, everything was perfect.
Stayed 2 nights in Oct 2025

4/10 Poor

Viththiya

Stayed 6 nights in Sep 2025

8/10 Good

Olukayode, Saskatoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were responsive .
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service
This was a nice hotel and was OK. I felt like it was a good value overall, but it wasn’t fancy by any sense of the word.
Stayed 3 nights in Oct 2025

8/10 Good

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western Plus Burnaby Hotel was clean, however the TV was not connected and hence we were unable to see the normal news. The front Lady Staff forgot to give us our wake up call in the morning, if I did not get up on my own we would have missed our Flight to Toronto. The check in Staff a Person by the name of Dinesh was VERY HELPFUL we checked in on 8 September2025 and checked out on 10 September 2025. Kind Regards From Australia 5 October 2025
Stayed 2 nights in Sep 2025

4/10 Poor

Donnavie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated. Lights were flickering when you used microwave. No bag trolley. Only one elevator for all building.
Stayed 1 night in Oct 2025

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