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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property
Family-friendly hotel with free parking connected to a shopping center in Burnaby

Choose dates to view prices

Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Lobby sitting area
In-room safe, desk, soundproofing, iron/ironing board
Outdoor pool, sun loungers
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪3 min walk‬
  • Place, Central Park
    ‪9 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(85 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Top Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View (Top Floor)

9.4 out of 10
Exceptional
(22 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(80 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Burnaby

Located in Metrotown, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is within a 15-minute drive of popular attractions such as Rogers Arena and Robson Street. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Burnaby, and a short drive from Crystal Mall and Metropolis at Metrotown.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 3 min walk - 0.2 miles
  • Central Park - 9 min walk - 0.5 miles
  • British Columbia Institute of Technology - 2 min drive - 1.2 miles
  • Deer Lake - 6 min drive - 2.5 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Lavazza - ‬5 min walk
  • ‪A&W - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Coffee Loft - ‬4 min walk

About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Family-friendly hotel with free parking connected to a shopping center in Burnaby
At Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Lobby
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 1,002 reviews
$156 nightly
The price is $181
Feb 7 - Feb 8
Total with taxes and fees
Hilton Vancouver Metrotown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby toys
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Sign language-capable staff
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see near Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

This hotel is situated in Metrotown, just steps from Metropolis at Metrotown and Crystal Mall. You'll also find Commercial Drive and Playland Amusement Park within a short drive.

Is parking available on site at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, covered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG feature a casino on the premises?

No, Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a shopping mall plus some guestrooms include city views.

Are there hot tubs at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG have a restaurant that serves breakfast?

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG allow pets to stay for free?

No, pets aren't allowed at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

The closest major airport to Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG is Vancouver Harbour Flight Centre (CXH), which is 9.1 mi away (38 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.9 mi away (29-minute drive).

Can I book a room with a balcony at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG.

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1060 out of 1467 reviews
Rating 8 - Good. 293 out of 1467 reviews
Rating 6 - Okay. 57 out of 1467 reviews
Rating 4 - Poor. 25 out of 1467 reviews
Rating 2 - Terrible. 32 out of 1467 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, staff and facilities were great.
Stayed 2 nights in Oct 2025

8/10 Good

Yifan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, complimentary water in bottles which is great!
Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and especially the staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Brady

Stayed 2 nights in Oct 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly staff and helpful always a must stay at in metro town
Stayed 2 nights in Oct 2025

10/10 Excellent

Paulette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the spacious, quiet room
Stayed 2 nights in Oct 2025

10/10 Excellent

Evangeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy parking. Great staff. breakfast included so convenient to the family with children.
Stayed 1 night in Oct 2025

10/10 Excellent

Xiaoming

Stayed 2 nights in Oct 2025

10/10 Excellent

Nolan, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST THE BEST HOTEL IN SO MANY WAYS and I do not have to say anymore actually! Trust me! Everything over 5 stars!
Stayed 2 nights in Oct 2025

2/10 Terrible

Insung

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. The staff are very friendly and helpful. The place is very clean. The breakfast is fantastic. The skytrain is right across the street. Thank you for a very enjoyable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Senthilkumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, breakfast good and Nearby shopping place
Stayed 5 nights in Jul 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offered a crib for baby!
Stayed 3 nights in Oct 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and bathroom. Front desk staff Mukul was very helpful in addressing my concerns. We appreciated the welcome basket and personalized card in the room signed by Jenny. Small things make it very special for guests to feel welcome.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast, great hotel ammenities in the rooms. Loved the Dove products used in the rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie, Kelowna

Stayed 2 nights in Oct 2025

6/10 Okay

Zuzana

Stayed 2 nights in Oct 2025

10/10 Excellent

Ovi

Stayed 1 night in Oct 2025

10/10 Excellent

Paula Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Room is clean, beds were quite too soft but that’s just preference.
Stayed 3 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Oct 2025

10/10 Excellent

Siu Lun, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It comes with free underground parking. The room is in a decent size. Right next to a huge mall with many restaurants around. Also skytrain is next to it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mei Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Evangeline, Sitka

4/10 Poor

Min

Stayed 2 nights in Oct 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025