Skip to main content
Beginning of main content

Recent guest reviews

Loved everything about this hotel: location, how clean it is, and the their professional staffs. First class all the way. Thanks.

Very clean & pleasant staff. Easy checkin. Only complaint was the bed was too firm!

Very close to the cruiseport and the good part of town

The description was SO misleading. I felt so duped after booking this property. It was basically a "hotel" in the middle of a large office building downtown Vancouver. NOT a 4.5 star property.

Excellent location. We had a harbor view room and the view was just beautiful. The hotel is inside an office building, so that’s a little unusual, but it did not bother us. Would stay again.

Hotel staff were welcoming and professional. Housekeeping staff was exceptional. Indoor pool and fitness center, spa was fabulous. Staff were fantastic!

Just a very short walk to the cruise ship terminal and an equally short walk from the Skytrain, which brings you in from the airport, terminal. Wonderful, congenial, and super helpful staff!!! Right in downtown and close to many shopping and sightseeing opportunities! You can't go wrong staying at the Auberge.

Close to everything: restaurants, ships, Coal Harbor, etc...

We really liked our stay at the Auberge (don't ask me how to pronounce this). It is a nice older hotel with charm right near Canada Place. Our room was very comfortable and seemed newly remodeled with a soft, comfortable bed, nice bathroom, big TV and it even had a small kitchen area with a microwave. Our booking also included breakfast but we leave too early to enjoy. Overall - a very good value!

There was no room service. That is 2 star not 4 star. Room was tiny and old

Right in the heart of Gas Town. Very pleasant & helpful staff. Lovely vew of city & water from large room.

My stay was disappointing. For the price per night of this hotel and the number of stars it has I was expecting more. 1. There was hair strands everywhere- indicating the room was not cleaned well. On the clean towels I found several hairs, on the toilet seat, and on a pillow- gross. 2. One of the bathrobes in the closet was used (it smelled) and dirty. 3. The bed was hard and uncomfortable. 4. The thermostat was fickle. It was either freezing or burning up. After much adjustment could not get a comfortable temp. 5. The continental breakfast is a joke. It’s a teeny tiny room with coffee, juice, hard boiled eggs and yogurt. It’s uncomfortable and crowded. 6. The parking garage is a nightmare. It is behind the hotel and they charge $36 per day and the card they give you frequently stops working. So the money for the “convenience” actually makes it less convenient when you have to constantly call or go back up to the lobby. There is an outside parking garage gate that closes at 10pm and you have to call the hotel for security to open it for you if you arrive after this time.

Hotel is very hard to find. No signs marking parking deck and only a small sign on the street. Ended up paying for pay parking in a public lot to check in. The room decor is very dated and the carpets were threadbare in some places. But the room was spacious and comfortable and even our "city" view had a small view of the waterfront. Strange to have to walk through an office complex to get to the pool and the attendant there didn't seem to like hotel guests.

the hotel staff was excellent as was the room and fitness center

Great place to stay before a Cruise. Quiet, safe area and very close (.2 miles) to Canada Place where the Cruise Ships dock. Nice continental breakfast. Staff was very friendly. Close to Canada Line Waterfront Station.

The Spa and Pool ware awesome. The Staff very friendly. Everything was perfect. I will come again.

837 West Hastings Street Vancouver BC

Hotel highlights

  • Steps from Vancouver Waterfront and Granville Street
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Vancouver, Auberge Vancouver Hotel is next to popular attractions like Vancouver Waterfront and Granville Street. This 4-star hotel has 59 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a pub where you can enjoy a drink.


Rooms

The 59 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. MP3 docks, coffee makers, and free newspapers are also standard.


Property features

At Auberge Vancouver Hotel, guests enjoy features like an indoor pool, a health club, and a spa tub. Self parking is offered for CAD 48 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a 24-hour business center.

Room options

Deluxe Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Suite, 1 King Bed with Sofa bed, Harbor View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Room, 2 Double Beds, City View

2 Double Beds | Sleeps 2

Room Selected at Check-in

1 Double Bed | Sleeps 2

Guest reviews for Auberge Vancouver Hotel

Everyone (19) Couples (2) Family (1)
5
Everyone

By on Feb 2, 2020

Review comment responded on Feb 3, 2020

Thank you for your review. we are happy to hear such positive feedback on your experience at the Auberge. Thank you for choosing to stay with and should you decide to visit Vancouver in the near future, we would most certainly look forward to assisting you in any way we can.

5
Family

Loved everything about this hotel: location, how clean it is, and the their professional staffs. First class all the way. Thanks.

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Thank you for choosing the Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again.

5
Everyone

By on Oct 9, 2019

Review comment responded on Oct 23, 2019

Thank you for choosing The Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again. Guest services

4
Partner Couples

Very clean & pleasant staff. Easy checkin. Only complaint was the bed was too firm!

By on Sep 27, 2019

Review comment responded on Oct 4, 2019

Thank you for choosing The Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again. Guest Services Auberge Vancouver Hotel

5
Everyone

By on Sep 21, 2019

Review comment responded on Sep 25, 2019

Thank you for choosing The Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again. Guest Services Auberge Vancouver Hotel

4
Partner Couples

Very close to the cruiseport and the good part of town

By on Sep 19, 2019

Review comment responded on Sep 25, 2019

Thank you for choosing The Auberge Vancouver Hotel for your stay. We are glad to hear your valuable feedback relating to your stay with us and we will strive to improve in order to provide a better experience for our guest in the future. We look forward to see you again. Guest Services Auberge Vancouver Hotel

2
Everyone

The description was SO misleading. I felt so duped after booking this property. It was basically a "hotel" in the middle of a large office building downtown Vancouver. NOT a 4.5 star property.

By , from WA state, us on Jan 22, 2019

Review comment responded on Jan 29, 2019

Thank you for your review. We are sorry that your stay at Auberge Vancouver Hotel did not meet your expectations. We believe that the website of our hotel is reflecting most accurate information of the facilities and location. However, we are sorry that you didn't find that information sufficient enough. We will go through the website and make sure all information at our website is up to date and accurate. Sincerely.

5
Everyone

Excellent location. We had a harbor view room and the view was just beautiful. The hotel is inside an office building, so that’s a little unusual, but it did not bother us. Would stay again.

By on Jan 13, 2019

Review comment responded on Jan 25, 2019

Thank you for your review. We work hard to make your stay memorable at Auberge Vancouver Hotel. Sincerely,

5
Everyone

By on Sep 14, 2018

Review comment responded on Sep 18, 2018

Thank you for choosing to stay with us

5
Everyone

Hotel staff were welcoming and professional. Housekeeping staff was exceptional. Indoor pool and fitness center, spa was fabulous. Staff were fantastic!

By , from Wisconsin (WI) on Aug 4, 2018

Review comment responded on Aug 5, 2018

Thank you for your review. We work hard to make your stay memorable.

url importing https://www.orbitz.com/Vancouver-Hotels-Auberge-Vancouver-Hotel.h457766-p2.Hotel-Reviews