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Pinnacle Hotel Harbourfront
4.0 out of 5.0
4.0
out of 5
"Good!"
See all 42 reviews
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Recent guest reviews
Hotel was convenient to cruise ship and Canada Place! Bell men were very helpful with luggage and local information.
The hotel was the perfect addition to a great vacation. Its proximity to tourist activities was the primary choice for selection - and it did not disappoint! The Harbor View room was well worth the price! The room was very nice with excellent amenities - very comfortable. The staff was friendly and knowledgeable. Tour bus activities stopped right in front of the hotel, very convenient for distant activities. Everything was within walking distance, including the Harbor Walk and Stanley Park. Highly recommended location - I plan to stay again!
LOVED the complimentary bikes and the perfect location with Stanley Park a bike ride away and beaches as well. Along with great harbor front restaurants.
Great location and friendly staf , good restaurant with his breakfast bufet .will be back when in Vancouver
Dining room food very good. Waiter was excellent. Rooms were clean but need updating.
it was good, stayed for a night only the rooms with double bed are smalllll the bed is smaller than a queen size so its snug
This was an excellent hotel that I can highly recommend! Great view of the bay and in easy walking distance of the waterfront and hubs for local transportation. Good food that was not too expensive.
The room we stayed in was facing the coal harbor with a great ocean view. Yes, we paid $6/per night more for the view, but it is definitely worth it)) the staff was very friendly and helpful. Will surely stay there again.
Great location, close to Canada Place, great clean room
Nice hotel. Very friendly staff. Awesome view of the waterfront and Stanley Park. Conveniently located.
Older hotel well located on privileged sea walk nice baseband close to restaurants
A bit older building so it comes with its nuances but overall well maintained. Kind of smallish though. Valet parking guys are predators, beware...! There is a weekend self parking right across for $6 but the valet charges are $35 at this hotel and even self parking is $33 and you pay everytime you take your car out... outrageous..! We were offloading our luggage and the valet guy wanted to rush us into giving our car to him for valet parking before we could notice the $6 all day self park parking at Marriott right across. Too bad, I noticed it and parked there instead.
Quick one night stay at Pinnacle Hotel. Accommodations were nice, clean and comfortable, and front desk staff were very courteous and helpful. The view was awesome. Proximity to the harbor-front, parks, and restaurants was great.
This was a great hotel in a fantastic location. We were within walking distance of most downtown attractions as well as the Criuse terminal.
Close to convention center and waterfront. Stoc was very courteous and helpful.
Pros Close to waterfront, Gastown & shopping Great fruit infused spa water by front desk Bellhops are super friendly! Cons Pricey and expected more for my money Uncomfortable double beds and pillows Old 1970 hairdryer 1980's looking carpet was dirty Dark hallways Slow elevators Very,very loud fan Old TV which would lose signal Happy Hour appetizers are only $5, but my son got about 10 nachos in his order. Hotel needs a makeover! We stayed at the Paramount Hotel in Seattle before arriving in Vancouver and it's a far cry from the wonderful experience at the Paramount.
Very nice hotel and location. In a very beautiful part of the city, can walk to everything. Bell desk staff very helpful. Would recommend they consider a Consierge for tourists.
The perfect hotel for a Vancouver stay. It's centrally located to everything - shopping, biking, dining, running. The rooms are huge and our view was unmatched. The lobby is gigantic, but welcoming (and smells great!); the workout area is very nice. Definitely will stay again.
Large crack in bath sink, sliding window wouldn't open. Elevator had missing buttons. When we valet the ar we were told to take all our personal items out as it wasn't safe parking garage. Staff was friendly and helpful. I would not stay there again.
Not impressed at all with this hotel & its staff. Breakfast buffet was eh & again the service was lacking.
Guest reviews for Pinnacle Hotel Harbourfront
Everyone
Hotel was convenient to cruise ship and Canada Place! Bell men were very helpful with luggage and local information.
great vacation spot
Everyone
The hotel was the perfect addition to a great vacation. Its proximity to tourist activities was the primary choice for selection - and it did not disappoint! The Harbor View room was well worth the price! The room was very nice with excellent amenities - very comfortable. The staff was friendly and knowledgeable. Tour bus activities stopped right in front of the hotel, very convenient for distant activities. Everything was within walking distance, including the Harbor Walk and Stanley Park. Highly recommended location - I plan to stay again!
Review comment
Aki responded on Aug 26, 2017
Dear Kimberly, Thank you staying with us and taking the time to provide us with your valuable feedback. We are glad that we were able to meet your expectations. We hope to welcome you back in the near future. Best Regards
close to everything!!!
Everyone
LOVED the complimentary bikes and the perfect location with Stanley Park a bike ride away and beaches as well. Along with great harbor front restaurants.
Review comment
Karina responded on Jul 6, 2017
Dear Guest, We are so happy to hear you loved the bikes! We thought our guests would appreciate a free way to get around Stanley park and the city in the summer! We hope to have you back again soon. Warm Regards, Pinnacle Harbourfront Management
Everyone
Great location and friendly staf , good restaurant with his breakfast bufet .will be back when in Vancouver
Review comment
PHVH responded on Jun 28, 2017
Good Morning, Thank you for staying with us and taking the time to leave your review. We hope to welcome you back in the future. Kind Regards, Elle Guest Services
convenient hotel.
Everyone
Dining room food very good. Waiter was excellent. Rooms were clean but need updating.
Review comment
PHVH responded on Jun 28, 2017
Good Morning, Thank you for staying with us and taking the time to leave your review. We hope to welcome you back in the future. Kind Regards, Elle Guest Services
nice hotel amazing view from the room
Couples
it was good, stayed for a night only the rooms with double bed are smalllll the bed is smaller than a queen size so its snug
Review comment
PInnacle Hotel Vancouver Harbourfront responded on May 17, 2017
Good Morning, Thank you for staying with us and taking the time to review our Hotel. We hope to see you again in the future. Kind Regards,
great hotel/great view
Everyone
This was an excellent hotel that I can highly recommend! Great view of the bay and in easy walking distance of the waterfront and hubs for local transportation. Good food that was not too expensive.
great ocean view
Everyone
The room we stayed in was facing the coal harbor with a great ocean view. Yes, we paid $6/per night more for the view, but it is definitely worth it)) the staff was very friendly and helpful. Will surely stay there again.
great location
BusinessTravelers
Great location, close to Canada Place, great clean room
Everyone
Nice hotel. Very friendly staff. Awesome view of the waterfront and Stanley Park. Conveniently located.
Dear Cathy, Thank you for providing us with your valuable feedback. I am glad to hear that our bell team was able to meet your expectation. I will for sure pass this feedback to my bell team. Thank you for staying with us and we hope to welcome you back in the near future. Regards, Ashok Kumar, Front Office Manager