Our encounter with everyone from all of the staff that greeted us during our valet drops/check in, the concierge were so friendly, helpful and accommodating throughout our stay! The daily breakfast was wonderful everyday and AK was simply AWESOME! Great downtown location with shopping and restaurants galore! Vancouver is a beautiful city and there are many things to do in/around the surrounding areas. We look forward to our next trip back to BC and we will definitely visit the Shangri-La again!
Excellent hotel, good location, good breakfast. Love the service, had a good time
Girls Weekend in Vancouver. Perfect location and excellent amenities! 5-star all the way!
Staff was friendly and very accommodating. Everything was perfect, from the room to the food in the restaurant. Five star treatment.
It took us 1 HR to get into our room because the door key didn't work in first 4 attempts.
The hotel was GREAT. The only thing that was better then the hotel was the staff. They were extremely attentive and very professional. Our total experience was fantastic.
The Shangri La hotel is a very nice facility that is new and well maintained. The hotel manager, concierge, and staff are very friendly and helpful, and a delight in all respects. The location is very good, but is on a busy street that has traffic all hours of the day, and some road noise was noticeable on the 14th floor. The restaurant is excellent. Major downtown attractons are within easy walking distance.
I recently stayed at the Shangri-La and had a great experience there. The hotel is very modern and the bathrooms are amazing (TV built into the bathroom mirror). The location of the hotel is great. You can easily walk to most of the major sections of downtown. The concierge was also very friendly and helpful. She gave us a whole list of things to do on the first day. Also, we told the hotel in advance that I would be coming for my anniversary. When we came back the first night, they left us with an amazing desert. The one complaint that I did have is that the remote for the TV in the bedroom never worked quite right.
The stay was lovely! There was an issue at check-in (they double booked) but the manager ended up taking care of everything within 15 minutes. I found the beds to be too soft (no enough support and my back hurt in the morning - but it was just me who experienced that). The amenities are to die for - it's a combination of zen, sophistication and fabulous! It's a tough call because there are other gorgeous hotels in Vancouver (this probably wouldn't be my first place to recommend to a friend). I enjoy modern decor and I found that the furniture at the Shangri-La resembled my grandparents furniture.
Not only was the hotel an awesome place to stay, the walkability is superb too. We literally parked the car and walked everywhere. The hotel limousine took us to dinner at Espana (great tapas) and we walked back after an excellent meal.
Was great location and very high quality clean rooms
The bed was great, and the bathroom nice, big, clean. The staff was friendly and helpful. But the entry was in the basement, and the lobby on the first floor-- so NO curb appeal AT ALL. The lobby was small and had out dated weird candelabras. The room was tiny. All in all, disappointing for a Shangri-La hotel!!!
Centrally located in downtown Vancouver. Rooms are very well appointed, clean and comfortable.
This is a lovely hotel in the heart of downtown Vancouver. Beautiful rooms, friendly staff and not cheap!!
A one night stay for a concert that was cancelled but it was near my partners birthday and we wanted to treat ourselves. Our room was upgraded to a suite at check-in and staff made themselves available to help commemorate the birthday. I bought flowers and they offered a vase, then they took the initiative to send a birthday treat up later in the evening, along with champagne. Amazing staff. Suite was spotless and luxurious, while still feeling cozy and comfortable. The bed was firm, and as someone with 2 previous back surgeries it's actually rare for me to enjoy a good night's sleep away from home. But I did here and that's a big deal for us. Admittedly we're not normal 5* people and this hotel is out of our price range for a typical night stay. However with our toddler at grandmas and something to celebrate we made an exception and are happy we did. It exceeded our expectations amd we would definitely consider staying here again.
Located in West End, Shangri-La Vancouver is adjacent to Robson Street and within a 5-minute walk of United States Consulate. This 119-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 11 AM.
All 119 rooms feature iPod docks, refrigerators, and minibars. Flat-screen TVs come with DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.
Guests of Shangri-La Vancouver enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is CAD 48.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for CAD 135.00 per vehicle. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Thank you for rating us 5 stars. We hope to have an opportunity to welcoming you back again soon! Kind regards, Milan Drager, General Manager
Thank you for rating us 5 stars. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager
Thank you for rating us 5 stars. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager
Thank you for rating us 4 out of 5. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager
Our encounter with everyone from all of the staff that greeted us during our valet drops/check in, the concierge were so friendly, helpful and accommodating throughout our stay! The daily breakfast was wonderful everyday and AK was simply AWESOME! Great downtown location with shopping and restaurants galore! Vancouver is a beautiful city and there are many things to do in/around the surrounding areas. We look forward to our next trip back to BC and we will definitely visit the Shangri-La again!
Dear K&K, What an amazing review, thank you so much for taking the time to share your positive feedback about your experience at Shangri-La Hotel, Vancouver. I'm pleased you enjoyed our hotel's amenities, including our central downtown location, spacious guest rooms, and the warm welcome of our staff. It will be an honor to welcome you to Shangri-La hotel, Vancouver back soon. Kind regards, Milan Drager, General Manager
Excellent hotel, good location, good breakfast. Love the service, had a good time
I am really glad to know that you had a good time staying and dining in our hotel. We look forward welcoming you back. Kind regards, Kari Koskela, General Manager
Girls Weekend in Vancouver. Perfect location and excellent amenities! 5-star all the way!
Dear beth, Thank you for taking the time to share this feedback. I am glad that you had a nice weekend with the girls, we hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Kari Koskela, General Manager
Staff was friendly and very accommodating. Everything was perfect, from the room to the food in the restaurant. Five star treatment.
Thanks for staying with us. We appreciate your feedback!
It took us 1 HR to get into our room because the door key didn't work in first 4 attempts.
Thank you for rating us 5 stars. We hope to welcome you back to Shangri-La Hotel, Vancouver again soon! Kind regards, Milan Drager, General Manager