Shangri-La Vancouver

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Vancouver

Lobby
Flat-screen TV, DVD player, iPod dock
Executive Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk
Outdoor pool, sun loungers
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool

Explore the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8
  • Vancouver Convention Centre
    ‪9 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪9 min walk‬
  • Canada Place
    ‪11 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, Balcony (Orchid)

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 825 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(13 reviews)
  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(15 reviews)
  • 510 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 450 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Executive Suite

8.0 out of 10
Very good
(2 reviews)
  • 555 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 685 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 625 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

You may also like

About the neighborhood

Vancouver

Located in West End, Shangri-La Vancouver is adjacent to Robson Street and within a 10-minute walk of other popular attractions like Granville Street. This 119-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Vancouver Waterfront - 9 min walk - 0.5 miles
  • Vancouver Convention Centre - 9 min walk - 0.5 miles
  • Canada Place Cruise Ship Terminal - 9 min walk - 0.5 miles
  • Canada Place - 11 min walk - 0.6 miles
  • Stanley Park - 5 min drive - 2.0 miles

Getting around

  • Burrard Station - 4 min walk
  • Vancouver Waterfront Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪49th Parallel Café & Lucky's Doughnuts - THURLOW - ‬1 min walk
  • ‪Joe Fortes Seafood & Chop House - ‬2 min walk
  • ‪Sushi California - ‬2 min walk
  • ‪Coast Restaurant - ‬2 min walk

About this property

Shangri-La Vancouver

Luxury hotel with a full-service spa and a health club
Guests of Shangri-La Vancouver enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is CAD 54.00 per night if you plan to drive, or hop aboard the shuttle from the airport to the hotel (available 24 hours) for CAD 135.00 per vehicle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect flat-screen TVs with DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include hot stone massages, facials, body wraps, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Valet parking on site (CAD 54 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 34 for adults and CAD 4 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carlino

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 60 per accommodation, per stay
  • Dogs and cats only
  • 1 total (60 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 34 for adults, and CAD 4 to 9 for children
  • Airport shuttle fee: CAD 135.00 per vehicle
  • Valet parking fee: CAD 54.00 per night
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Are free cancellation options available at Shangri-La Vancouver?

Shangri-La Vancouver offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Vancouver?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Vancouver on Jun 24, 2025 start from $391.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Vancouver?

This hotel is situated in West End within a 10-minute walk of Robson Street and Granville Street. You'll also find Vancouver Waterfront and Canada Place Cruise Ship Terminal less than a mile away.

Will I be able to park at Shangri-La Vancouver?

Yes, valet parking is offered for CAD 54.00 per night. Electric car charging is also available for guests.

Is there a spa at Shangri-La Vancouver?

CHI, The Spa is the hotel's spa and services include hot stone massages, body wraps, mani/pedis, and facials.

Does Shangri-La Vancouver have a casino at the property?

No, Shangri-La Vancouver doesn't have a casino.

Is there an indoor pool at Shangri-La Vancouver?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Shangri-La Vancouver good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Shangri-La Vancouver have a hot tub?

Yes, this hotel has a spa tub.

Does Shangri-La Vancouver feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Vancouver serves a cooked-to-order breakfast for a surcharge each morning at Carlino.

Does Shangri-La Vancouver allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Shangri-La Vancouver for a fee of CAD 60 per accommodation, per stay.

Does Shangri-La Vancouver have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Shangri-La Vancouver?

The closest major airport to Shangri-La Vancouver is Vancouver Harbour Flight Centre (CXH), which is within a mile. Another top airport is Vancouver Intl. Airport (YVR), which is located 9.1 mi away (28-minute drive).

Are there rooms with balconies that I can book at Shangri-La Vancouver?

Yes, some guestrooms at Shangri-La Vancouver offer a balcony and may feature city views.

Does Shangri-La Vancouver have a wedding venue?

Take advantage of the wedding venue at Shangri-La Vancouver if you plan to say "I do" during your trip.

Shangri-La Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 860 out of 1006 reviews
Rating 8 - Good. 85 out of 1006 reviews
Rating 6 - Okay. 27 out of 1006 reviews
Rating 4 - Poor. 14 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stunning property with absolutely SUPERIOR service. I had an issue with the conditions of my balcony and the staff's reaction and care in solving the problem should be set as an example to others. Bravi!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Quality service
Stayed 3 nights in Mar 2025

10/10 Excellent

Arnold Paul, Auburn

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Raya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated horrible for coming from the states. There was dill pickles in the lobby! They didn’t honor our VIP credit. The spa is a disappointment has no steam room for the men and the sauna wasn’t warm. Vincent acted aggressive and they didn’t honor $50 inconveniences credit. Our bedding had someone else’s blood stains. Baris was rude and it took 40 min to check in because they gave us someone else’s room with their cookie amenity. Very rude staff and they serve spoiled food and there negligence could have caused us food poisoning.I would never recommend this motel 6 of a hotel this should be stripped from Forbes and pictures will be sent to them.
Stayed 2 nights in Mar 2025

6/10 Okay

Sheron

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I was a little disappointed with this property. Seeing I’ve traveled to other Shangri-La’s, I was expecting something different. This property isn’t large at all, the hallways are very narrow, there’s no lounge area, they have a small restaurant with a bar which was lovely. The hotel is not in pristine shape, it’s quite run down for a luxury hotel. I’d expect these conditions at a Marriott or Ritz Carlton, but not at a Shangri-La. The location was great, right downtown, walkable to many things. Close to the water and all the shops on Robson. High end stores within minutes. Everything for me was within a few minute walk. The views are also terrible due to the location and there aren’t a lot of amenities. The hotel is so small they only had one steam room in the women’s change room and the sauna was in the men’s. Which I found odd but I guess they were tight for space. You do really really that everything was tight and narrow. All that being said, the staff were exceptional right from when I stepped out of my Uber right till when I checked out. I would recommend this place but I wouldn’t except luxury. The restaurant was fine, the food wasn’t over the top but it did the trick, and they were very accommodating.
Stayed 8 nights in Mar 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional. We were there to attend a conference. It was conveniently located with lots of great restaurants within walking distance. The front desk was wonderful and pleasant. They were there for us at every request. I will be recommending Shangri-La to anyone who is going to Vancouver. I will be back for sure!
Stayed 4 nights in Mar 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all extremely friendly, caring and made sure we were comfortable in our room. Beautiful property and rooms were very comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing..

Wonderful stay ! We just wished that some of the selections in the room were complimentary.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality is gold. Went beyond our expectations. Our daughter enjoyed her birthday staycation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think I can recall a luxury hotel stay that was as comfortable and luxurious as our time at the Shangri-La Vancouver. The hotel is almost understated when you consider that the larger-than-life Paradox Hotel is just across the street with, and the Shang's driveway is almost hidden, but understatements cease there. The Shangri-La is, in a word, elegant, in every way imaginable. Another word I would use is exceptional. From the moment we arrived, on a very rainy day, every single member of the staff was prepared, willing, and cheerful in making our stay as comfortable as humanly possible. The hotel has 15 floors, an excellent spa and wellness level, a Michelin recommended restaurant (Carlino), and 119 beautifully appointed rooms and, somehow, impossibly, the staff made us feel like we were the only guests there. If you're trying to decide what hotel to stay at to make your stay in Vancouver as pleasant as possible, look no further. Make the investment and you will not be disappointed.
Stayed 3 nights in Feb 2025

10/10 Excellent

YOUNGSEK, SEATTLE

Stayed 2 nights in Feb 2025

10/10 Excellent

yao-she, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly team , great service. Fabulous customer service
Stayed 2 nights in Feb 2025

6/10 Okay

Soojoong

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony, Toronto

Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberleigh, Salt Spring Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another special stay. Very convenient location
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberleigh, Salt Spring Island

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay. They always make us special for my little one with special treats and kindness
Stayed 1 night in Jan 2025

10/10 Excellent

Geomar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service all around. From valet to checking in, room service, and checking out, the Shangri-La Vancouver has the greatest appreciation for their guests. Their accommodation is definitely top-tier and the views and amenities provided a pleasurable stay for the weekend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024