It smelled good when I entered the hotel. Room was clean except that the bathroom had mold around the shower caulking and I had to have room service come in an clean it up. They had a 'hookless' shower curtain but there wasn't a shower liner so initially a lot of water ended up on the floor. Reported it but nothing was done. The bathroom sink was a bit back up and asked maintenance to fix but not much changed after they left. All in all the stay was good except for the issue listed.
The inside of the hotel is beautiful. I was surprised at how quiet it was on the inside being right next to the freeway. The staff is very friendly and helpful. The only negative was that the shower handle was broken when we arrived and we couldn't turn on the shower water at first.
Friendly and prompt service.
Odd location, front desk staff was just ok. Building is older than expected.
Close to restaurants and about a 12 min walk to beach. Hotel was ok. The beds did not look polished or tucked in tight but room was clean despite the hotel smell. Nice staff. Hot breakfast with many options.
The hotel was close to where I needed to be
Clean rooms, close to restaurants
Our room was spacious and very clean. The location is absolutely PERFECT. A park, brewery, and multiple restaurants are all within a short walk, as is the beach! The pool was closed "due to Covid" and the breakfast was laughably awful--worse than what my kids gets from her public school cafeteria. I know there are still various restrictions due to Covid, but it seemed like the pool should be open by now and if they can't serve a decent breakfast they should just not, until they can again. But overall, an easy and pleasant stay, and we'd stay here again.
The place has gotten a major refit. The pool area is a full construction zone at this writing so no sunbathing. My gripe is that terrible packet of gross creamer for you room coffee maker. This place is way to nice now for that ghetto motel option.
Close to downtown and the beach
It is doing some remodeling.
The remodel made it even nicer than it already was.
It is far from the picture. Everything is crapy. Very inconvenience. The layout is weird: seating on the table with blowing from the AC. The carpet is smelly and looks old. The bathroom is leaking. The plus thing is big room.
I went to this hotel already knowing that it was under construction, so wasn't surprised to find that the pool and breakfast (buffet) were closed. They have a grab and go breakfast which is just a bunch of stuff in a bag. The man handing out the coffee and bags gave phenomenal service and was very friendly. The service was terrible here for the most part though. Dirty coffee maker (not replaced until I brought it downstairs), phone broken, housekeeping didn't come daily as requested. Water turned off for an hour or so midday, but they said they tried to call us to notify us on our broken phone so we were caught off guard. It will likely be very nice once renovations are finished, but the service and management needs a major renovation. If you ask for something or a service, you should not have to wait hours or keep going downstairs to make sure it gets done. Management has no sense of urgency to make sure your stay is comfortable. If you want super close proximity to stuff and clean rooms then this is a good hotel to stay at, but just expect crappy service.
Location is great
Amanzi Hotel, Ascend Hotel Collection places you within a 10-minute stroll of popular attractions such as Ventura City Hall and Ventura Pier. This 119-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Amanzi Hotel, Ascend Hotel Collection offers an outdoor pool, free WiFi in public areas, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a business center and a TV in a common area.
It smelled good when I entered the hotel. Room was clean except that the bathroom had mold around the shower caulking and I had to have room service come in an clean it up. They had a 'hookless' shower curtain but there wasn't a shower liner so initially a lot of water ended up on the floor. Reported it but nothing was done. The bathroom sink was a bit back up and asked maintenance to fix but not much changed after they left. All in all the stay was good except for the issue listed.
Thanks for rating your Amanzi stay!
The inside of the hotel is beautiful. I was surprised at how quiet it was on the inside being right next to the freeway. The staff is very friendly and helpful. The only negative was that the shower handle was broken when we arrived and we couldn't turn on the shower water at first.
Your review of the Amanzi Hotel is appreciated! We are so sorry about the shower handle mishap and are glad our team was able to fix it. Thank you for choosing us in Ventura!
Friendly and prompt service.
Happy you had a good stay with us! Thanks for choosing the Amanzi Hotel while in Ventura.
Odd location, front desk staff was just ok. Building is older than expected.
Thank you for choosing the Amanzi Hotel. Our exterior will be updated in our next phase of renovations. We hope you will choose us again when in Ventura.
Close to restaurants and about a 12 min walk to beach. Hotel was ok. The beds did not look polished or tucked in tight but room was clean despite the hotel smell. Nice staff. Hot breakfast with many options.
Thanks for your review. We hope to have you as a guest again so we can provide a better experience.
We are so sorry about the issues you faced in the room you stayed in. Typically, our guest services will offer to change rooms. Our management has been notified and will be check the room you stayed in and will be discussing with our Guest Services and Maintenance on what was done and what we could have done before your stay. We truly are sorry for your disappointments and hope that you will give us another opportunity to provide a better experience.