Very good experience. Rooms were always nice and clean. Restaurant was convenient will definitely stay again.
This hotel is nice and clean. Staffs are friendly.
The room was large but not very clean with the old carpet smell. The bed in the sofa bed was not made (sheets not changed) after the last guest stay. We had to change the sheets ourselves before we could use them. The room ate was comparable to other better hotels in the area.
The hotel staff was incredibly friendly. Rooms were very tidy. Excellent restaurants close by.
Overall my stay was good at Four Points Sheraton. It would have been good if the breakfast options were included.
This was the best hotel we've encountered on our trip, wish they were all this great a value!
I arrived by bus. The stop was right in front of the hotel-Great location. My grandkids were most interested in the pool & gym, so that is where spent most of our day-Pool was a fair size but not too deep. (5F)The jacuzzi had good temperature & strong jets-I enjoyed sitting in there. Our curtains in the room were broken so I called the front desk & the gal came right up & fixed them - she offered to move us to another room but I preferred to stay since we had already unpacked some stuff. Good customer service. The buffet breakfast however was aweful. It was totally self serve, not enough seating & no food left by the time we arrived. We ate cold toast & yogurt. That needs to be improved, I was really disappointed with the breakfast.All in all, I would go back.
Everything was adequate, if not lackluster. Breakfast was bland one morning, but better the next. Surprisingly good coffee, both in room and restaurant. Common hallway areas were smelly. Key cards didn't work on first try so had to get them reprogrammed. Also the key to underground parkade didn't work, necessitating another reprogramming. Hotel met our needs, but probably wouldn't stay more than one night.
Very nice, polite, helpful staff that printed out several computer generated maps for me. The breakfast was partically good and complimentry. I would reccomend my friends and family staying here.
Located in Guildford, Four Points by Sheraton Surrey is 1 mi (1.6 km) from Guilford Town Centre and within a 10-minute drive of Hard Rock Casino Vancouver. This 3-star hotel has 77 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a to-go breakfast is served for a fee each morning from 6:00 AM to 10:00 AM.
All 77 rooms feature microwaves, coffee makers, and free newspapers. 37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, laptop-compatible safes, and ironing boards are other standard amenities. Housekeeping is available once per stay.
Guests staying at Four Points by Sheraton Surrey enjoy an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Very good experience. Rooms were always nice and clean. Restaurant was convenient will definitely stay again.
This hotel is nice and clean. Staffs are friendly.
Hello there, thank you so much for taking the time to share your feedback with us . We hope to see you again soon. Sincerely, Julia
The room was large but not very clean with the old carpet smell. The bed in the sofa bed was not made (sheets not changed) after the last guest stay. We had to change the sheets ourselves before we could use them. The room ate was comparable to other better hotels in the area.
Hello there, Thank you for taking the time to give us your feedback, my sincere apologies for any inconvenience you may have experience during your stay. We have addressed your concerns with our housekeeping department so that it won't happen again. thank you so much once again, Sincerely, Julia Barreiros
The hotel staff was incredibly friendly. Rooms were very tidy. Excellent restaurants close by.
Thank you so much for your kind comments. We hope to see you again soon
Overall my stay was good at Four Points Sheraton. It would have been good if the breakfast options were included.
Thank you for your kind comments, my apologies for any inconvenience you experienced during your stay. We hope to see you again soon Sincerely Julia Barreiros
This was the best hotel we've encountered on our trip, wish they were all this great a value!
I arrived by bus. The stop was right in front of the hotel-Great location. My grandkids were most interested in the pool & gym, so that is where spent most of our day-Pool was a fair size but not too deep. (5F)The jacuzzi had good temperature & strong jets-I enjoyed sitting in there. Our curtains in the room were broken so I called the front desk & the gal came right up & fixed them - she offered to move us to another room but I preferred to stay since we had already unpacked some stuff. Good customer service. The buffet breakfast however was aweful. It was totally self serve, not enough seating & no food left by the time we arrived. We ate cold toast & yogurt. That needs to be improved, I was really disappointed with the breakfast.All in all, I would go back.
Everything was adequate, if not lackluster. Breakfast was bland one morning, but better the next. Surprisingly good coffee, both in room and restaurant. Common hallway areas were smelly. Key cards didn't work on first try so had to get them reprogrammed. Also the key to underground parkade didn't work, necessitating another reprogramming. Hotel met our needs, but probably wouldn't stay more than one night.
Very nice, polite, helpful staff that printed out several computer generated maps for me. The breakfast was partically good and complimentry. I would reccomend my friends and family staying here.
Hello there, Thank you for taking the time to post your comments and valuable feedback. We hope to see you again soon. Sincerely. Julia