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Coast Vancouver Airport Hotel

3.0 out of 5.0

Recent guest reviews

The room we stay in was the economy room. No fridge and no microwave. Walk in shower. There is no primuim channel so don’t expect to watch any good tv. There is one thing to remember, there is no free parking. Parking is about $14 a night paid to the hotel and it is all open space parking as well. Overall the location is pretty good and there is a restrangue in the same building.

No customer service. Unwilling to help or work with unexpected changes in schedule.

Arrived late at YVR and needed a place with 24hr shuttle. Quick pickup, easy checkin and comfortable clean room

Was a stay overnight after getting off the train.

Pouring rain and I had to carry all of my luggage through the parking lot. There is very little parking available, and no bell man to help with luggage. They would let me unload my luggage in the lobby due to the hotel shuttle parking.

Room was clean and the staff did everything possible to accommodate my wife who is an amputee. There was also free airport shuttle.

the maid service was wonderful and helpful as were the shuttle drivers. Unfortunately since front desk staff were so green they could not be as helpful as needed. From what I could observe they did not have the necessary training or general knowledge to help give directions, help with their computer or get things done when necessary (like getting the ice machines fixed on any floor during our five day stay) A lot of these problems can probably be attributed to upper management but when things are not corrected to make the paying public more comfortable it makes a bad impression all the way around.

The location was in a mm awful zone of the city. We needed to be near the airport and that was fine. But the street and the view were terrible. Though the staff gave us an excelente service and make us feel at home.

Not much to say. We slept. Enough said. Don't know what else i can say about this .

The room was clean and comfortable and the staff was nice and helpful. The hotel is not near "the action" of Vancouver, but is close to the airport. The onsite restaurant was a plus.

Staff friendly- long term parking easy. Shuttle to airport on time - fast & efficient

Excellent hotel at a great rate. Clean comfortable and quiet.

I could take a bus easily to the downtown Vancouver however, the bathroom wall was too dirty and it disappointed me.

Very pleased we were able to check in early. Our ship arrived at 8 AM & we got to the hotel about 10 AM & our room was ready! Glad we didn't have to hang out in the lobby until 3 PM! We had stayed there before we left on our cruise 2 weeks earlier & I left my medicine in there refrigerator. After calling them from the ship they said they would keep it for me until we returned. It was waiting for me when I got there. Very happy with their cooperation & follow through.

No comfortable chair to watch tv in, either a computer chair or a straight chair

I would stay here again, for sure. Good price, and there is (free) overnight residential neighborhood parking less than 1 block away.

The hotel seemed to be a good value. Since it was close to the airport it made our shuttle ride short which was deeply appreciated. The hotel is a bit dated but comfortable. It was nice to have restaurant and bar within the facility. If I was flying into Vancouver I would stay there again

We stayed only for one night, did not explore around the neighborhood. The staffs were professional, lobby and room are in good size and clean.

Very clean. The only disappointments were that the parking was not free for hotel guests, no complimentary breakfast, and no refrigerator in the room.

1041 SW Marine Dr Vancouver BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Fitness center

Located in Vancouver South, Coast Vancouver Airport Hotel is within a few miles (5 km) of sights such as VanDusen Botanical Garden and Aberdeen Centre. This 133-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a fitness center. In a regional park, the hotel is also close to Richmond Olympic Oval and Richmond Centre Mall.


Dining

Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is available for a fee.


Rooms

All of Coast Vancouver Airport Hotel's 133 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 43-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also standard.


Property features

Renovated in 2017, Coast Vancouver Airport Hotel offers a fitness center, free WiFi in public areas, and 2 meeting rooms. If you drive, self parking is CAD 13.56 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Guest reviews for Coast Vancouver Airport Hotel

Everyone (20) Business (1) Couples (2) Family (6) Other (4)
3
Everyone

The room we stay in was the economy room. No fridge and no microwave. Walk in shower. There is no primuim channel so don’t expect to watch any good tv. There is one thing to remember, there is no free parking. Parking is about $14 a night paid to the hotel and it is all open space parking as well. Overall the location is pretty good and there is a restrangue in the same building.

By , from san francisco on Apr 10, 2018

1

bad service

Everyone

No customer service. Unwilling to help or work with unexpected changes in schedule.

By , from Chicago on Feb 10, 2018

Review comment responded on Feb 28, 2018

Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to provide feedback regarding your stay. I was honestly shocked at your comments in regards to our staff members unwilling to help. Our staff are our greatest asset here at the Coast and they are trained to ensure guests are looked after to the highest standards. I am sorry on this occasion we seem to have let you down. We are currently investigating this in house. Thank you once again for your review and we look forward to welcoming you back in the near future for a much improved stay.

4

quick stay

Everyone

Arrived late at YVR and needed a place with 24hr shuttle. Quick pickup, easy checkin and comfortable clean room

By , from New York on Jan 19, 2018

Review comment responded on Feb 2, 2018

Dear Guest, Thank you for choosing to stay at the Coast Vancouver Airport Hotel and for your review. I am pleased to read that everything went smoothly from the moment you landed at Vancouver. Thank you for your kind comments about the airport shuttle service, easy check-in and our clean and comfortable rooms. It would be our pleasure to welcome you back again in the future!

5

close to airport

Everyone

Was a stay overnight after getting off the train.

By , from Indiana on Nov 3, 2017

Review comment responded on Dec 23, 2017

Dear Guest, Thank you for the 5* rating. It was a pleasure having you as our guest and we definitely look forward to welcoming you again when your travels bring you back to Vancouver!

3

rainy frustration

Everyone

Pouring rain and I had to carry all of my luggage through the parking lot. There is very little parking available, and no bell man to help with luggage. They would let me unload my luggage in the lobby due to the hotel shuttle parking.

By on Oct 22, 2017

Review comment responded on Dec 18, 2017

Dear Guest, It’s always our goal to deliver the best experience, and we are very sorry that we fell short this time. We appreciate your feedback and will address your comments to improve guest experience in the future. We sincerely apologize that your stay did not exceed expectations, we hope to have the opportunity to welcome you back in the future.

5

very close to vancouver airport.

Everyone

Room was clean and the staff did everything possible to accommodate my wife who is an amputee. There was also free airport shuttle.

By , from Dallas,Ga. on Sep 28, 2017

3

convenient to the airport

Everyone

the maid service was wonderful and helpful as were the shuttle drivers. Unfortunately since front desk staff were so green they could not be as helpful as needed. From what I could observe they did not have the necessary training or general knowledge to help give directions, help with their computer or get things done when necessary (like getting the ice machines fixed on any floor during our five day stay) A lot of these problems can probably be attributed to upper management but when things are not corrected to make the paying public more comfortable it makes a bad impression all the way around.

By on Aug 29, 2017

3

locstion

Everyone

The location was in a mm awful zone of the city. We needed to be near the airport and that was fine. But the street and the view were terrible. Though the staff gave us an excelente service and make us feel at home.

By , from mexico on Aug 23, 2017

4

very short,

Everyone

Not much to say. We slept. Enough said. Don't know what else i can say about this .

By on Jul 1, 2017

Review comment responded on Jul 4, 2017

Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel and for taking the time to provide feedback regarding your stay. We are glad you enjoyed your time with us and look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager

3
Everyone

The room was clean and comfortable and the staff was nice and helpful. The hotel is not near "the action" of Vancouver, but is close to the airport. The onsite restaurant was a plus.

By on Mar 24, 2017

Review comment responded on Mar 28, 2017

Dear Guest, Thank you very much for your review and we are happy that you enjoyed your recent stay with us here at The Coast Vancouver Airport Hotel. I was glad to read you found the hotel to be clean and comfortable and the staff nice and helpful. Our staff are our greatest asset and it is lovely to read when their hard work is recognized. Thank you once again for your review and we hope to be able to welcome you back again in the near future. Kind Regards, Z.Manji Guest Relations Manager