Comfort King
from $120
Coast Vancouver Airport Hotel
3.0 out of 5.0
3.3
out of 5
Average Guest Review
See all 24 reviews
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Recent guest reviews
The room was clean and comfortable and the staff was nice and helpful. The hotel is not near "the action" of Vancouver, but is close to the airport. The onsite restaurant was a plus.
Staff friendly- long term parking easy. Shuttle to airport on time - fast & efficient
Excellent hotel at a great rate. Clean comfortable and quiet.
I could take a bus easily to the downtown Vancouver however, the bathroom wall was too dirty and it disappointed me.
Very pleased we were able to check in early. Our ship arrived at 8 AM & we got to the hotel about 10 AM & our room was ready! Glad we didn't have to hang out in the lobby until 3 PM! We had stayed there before we left on our cruise 2 weeks earlier & I left my medicine in there refrigerator. After calling them from the ship they said they would keep it for me until we returned. It was waiting for me when I got there. Very happy with their cooperation & follow through.
No comfortable chair to watch tv in, either a computer chair or a straight chair
I would stay here again, for sure. Good price, and there is (free) overnight residential neighborhood parking less than 1 block away.
The hotel seemed to be a good value. Since it was close to the airport it made our shuttle ride short which was deeply appreciated. The hotel is a bit dated but comfortable. It was nice to have restaurant and bar within the facility. If I was flying into Vancouver I would stay there again
We stayed only for one night, did not explore around the neighborhood. The staffs were professional, lobby and room are in good size and clean.
Very clean. The only disappointments were that the parking was not free for hotel guests, no complimentary breakfast, and no refrigerator in the room.
They stay would have been great except for the horrible Restaurant morning staff. Terrible Service and attitude!
I booked this hotel due to close proximity to the airport and free shuttle service for an overnight stay for a connecting flight in the early am. Staff was courteous and the White Spot restaurant made a mean burger that I thoroughly enjoyed. The major complaint I have is the strong mildew/rot/fungal odor in the bathroom of the 4th floor room. I really should have complained and tried another room but I was tired and thought if I opened the windows and aired the room out it would dissipate. I was wrong and ended up closing off the bathroom door and leaving the fan running constantly to help bring in some fresh air from the open windows. I did consider leaving, as the smell was quite pungent. but decided to stick it out. I looked for a source of the odor ie rotten walls/ceiling but the surfaces looked clean and freshly painted. I think the rot must be in the roof of the building as it was a top floor room. I won't be booking here again.
I just needed a hotel close to the airport with a shuttle service (for a 5:30 am start) but I got even more. Great, friendly staff welcomed me, my room was bigger than I needed, very clean, coffee machine and supplies. The Hudson restaurant next door served a delicious inexpensive butter chicken. I was a little wary what I would get for such a low price, but it was a short, but great stay.
My experience started at check-in, the front desk manager attempted to convince me that 1 of the 2 rooms I booked was canceled because my credit card was declined. I simply asked him, how can my card be declined for 1 of the 2 rooms I booked, along with my flight and car rental, which was not affected and a month after my booking, no one contacted me. After not providing me with an answer, I providing him with a copy of my credit card charge; he decide to do me a favor and give me a room at the current charge, $70 a nigh higher than my online reservation. After arguing for 20 minutes, I wanted to stay at a different hotel, but I was already charge for the 2 room for 3 nights.Also most of my family were staying at the hotel for a wedding which was 2 hours from the time I was attempting to check in. The manager finally got me a room at the rate I booked with online travel agency, but it was a single bed, after requesting double beds for wife and son, after being to annoyed with the staff, I just switched rooms with another family member. The room seemed fairly average, despite the TV not working, which was not a pleasant experience when you have a 6 year old child. The television was never fixed through out my time in the hotel, it was a good thing the television was working in my parents room, which was the 2nd room I booked. After this whole ordeal, I was charged for 4 nights for 2 rooms I stayed 3 night. I've stayed at many hotels in my life, this is probably the worst experience I ever had. Please note that the only reason I stayed at this hotel was simply because all my family were staying there.
The hotel was ok, the room was clean an the directions all right, but the staff was rude, ironic, unwilling to help us. They charged more than the reservation showed, and they they said that is was our problem, that was the price they were offering.
We stayed one night and the overall experience is OK. It is expected with the price we pay. The room is clean, but a bit small. It comes with a queen size bed. The parking is plenty and free but due to the layout of the hotel, it is difficult to move your stuff to and from the hotel to the parking.
I read the other Orbitz reviews and the positive ones were consistent with my experience. Traffic patterns around the hotel make it a little tricky to find by car. The extra charge for parking isn't excessive. The photo shown makes the neighborhood seem a little less claustrophobic than it is. There is a bit of traffic noise, but not too bad. I haven't encountered staff who were as friendly and helpful in a while. Not just one, but several folks manning the desk had the right answers right away. This is probably even better value as a pure "airport" lodging. I was using it as a jumping off point to the rest of the city and it was OK.
The staff were friendly and accommodating - they were genuinely interested in me as a customer. The thing that really impressed me was the cleanliness. Even the fan in the bathroom was clean. Lots of places have fuzzy looking fans. I came out to go to my son's wedding. The location was perfect ... within walking distance to my son and the airport shuttle was perfect. This is the best hotel I've stayed at. The room size was perfect and I had occasion to use the ironing board as well. Great stay!
The location was good, the staff was very courteous and the shuttle service was terrific, couldn't ask for anything more. We arrived at 11:45 PM and they were at the airport in minutes. I would use them again and would gladly recommend them to anyone. Nice restaurant attached.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Free airport shuttle
- Fitness center
Coast Vancouver Airport Hotel places you within a few miles (5 km) of Richmond Night Market and VanDusen Botanical Garden. This 133-room, 3-star hotel has free in-room WiFi along with a free airport shuttle and a fitness center. In a regional park, the hotel is also close to Aberdeen Centre and Richmond Olympic Oval.
Dining
Enjoy a bite to eat at the hotel's family restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Rooms
All of Coast Vancouver Airport Hotel's 133 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 43-inch LED TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, ironing boards, and desks are also standard.
Property features
Renovated in 2017, Coast Vancouver Airport Hotel offers a fitness center, free WiFi in public areas, and 2 meeting rooms. If you drive, self parking is CAD 13.56 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-out.
Guest reviews for Coast Vancouver Airport Hotel
Everyone
The room was clean and comfortable and the staff was nice and helpful. The hotel is not near "the action" of Vancouver, but is close to the airport. The onsite restaurant was a plus.
Everyone
Staff friendly- long term parking easy. Shuttle to airport on time - fast & efficient
Review comment
Zoeb Manji responded on Mar 7, 2017
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel and for taking the time to leave feedback regarding your stay. I was happy to read you found our staff to be friendly and our long term parking to be easy. We try to make our guests experience as easy and relaxing as possible as it should be when staying in a home away from home. Once again thanks for your feedback and we look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager
Everyone
Excellent hotel at a great rate. Clean comfortable and quiet.
Review comment
Zoeb Manji responded on Nov 28, 2016
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon. Sincerely, Zoeb Manji Guest Relations Manager
Everyone
convenient hotel close to the airport
Everyone
I could take a bus easily to the downtown Vancouver however, the bathroom wall was too dirty and it disappointed me.
Everyone
Very pleased we were able to check in early. Our ship arrived at 8 AM & we got to the hotel about 10 AM & our room was ready! Glad we didn't have to hang out in the lobby until 3 PM! We had stayed there before we left on our cruise 2 weeks earlier & I left my medicine in there refrigerator. After calling them from the ship they said they would keep it for me until we returned. It was waiting for me when I got there. Very happy with their cooperation & follow through.
lack of easy chair
Everyone
No comfortable chair to watch tv in, either a computer chair or a straight chair
Everyone
I would stay here again, for sure. Good price, and there is (free) overnight residential neighborhood parking less than 1 block away.
good hotel close to the airport
BusinessTravelers
The hotel seemed to be a good value. Since it was close to the airport it made our shuttle ride short which was deeply appreciated. The hotel is a bit dated but comfortable. It was nice to have restaurant and bar within the facility. If I was flying into Vancouver I would stay there again
close the airport
Everyone
We stayed only for one night, did not explore around the neighborhood. The staffs were professional, lobby and room are in good size and clean.
Dear Guest, Thank you very much for your review and we are happy that you enjoyed your recent stay with us here at The Coast Vancouver Airport Hotel. I was glad to read you found the hotel to be clean and comfortable and the staff nice and helpful. Our staff are our greatest asset and it is lovely to read when their hard work is recognized. Thank you once again for your review and we hope to be able to welcome you back again in the near future. Kind Regards, Z.Manji Guest Relations Manager