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Shangri-la hotel Toronto

5.0 out of 5.0

Recent guest reviews

This was one of the best hotels at which I've ever stayed. I was blown away. The service was amazing. I was with my young son and after we got to the room they brought up a giant plate of candy to him. The rooms were luxurious, clean, and just gorgeous. I went to the lobby bar for a drink and the atmosphere was so nice. I would only want to stay here every time I go to Toronto. In fact, I'm not sure any other hotel will measure up to this one anywhere.

We had a great stay, great location near many unique restaurants, and the best part was the attentive staff.

The hotel is lovely, rooms are spacious, bed and linens are super comfortable and the bathtub and showers are amazing. Highly recommend!

One of the finest hotel's I have ever stayed in. Best customer service.

This hotel was beautiful and in a great location- near shopping, the AGO and restaurants. The staff was incredible and went above and beyond to surpass expectations!

Fantastic hotel, great amenities, luxury all the way. The bar lounge is outstanding

I have stayed at other 5 star hotels. This hotel in comparison exceeded our expectation at a great price. It will be our official Toronto home away from home!

This was a gorgeous hotel that hits every note perfectly due to fine attention to every detail. I stayed in an Executive Room and the room was amazing. Beautiful wooden details fill the space and the room had an overall elegant and serene ambiance. The room also had an outdoor, private patio that provided a lovely view of the city - perfect for morning coffee or an evening drink. The pool/whirlpool/sauna area, too, was serene and incredibly relaxing. This space also includes private cabanas for lounging, reading, or watching TV. The change room in the area also features a steam room. The hotel location is ideal as well - close to Union Station, entertainment, shopping, music, etc. Couldn't ask for better spot! If you're looking for a luxurious, 5-star stay I highly recommend this hotel. You will not be disappointed.

Room perfect, very large, staff was perfect, very attentive.... my best experience in Toronto

It is simply the best hotel I have ever stayed in Toronto area. I am impressed by the service that staff provided. Definitely check the gym and the pool out. In the lobby, they offer 75 different kinds of tea. So for example, if you want green tea, you are gonna choose one out of ten available choices, be it from Darjeeling or China. Highly recommended.

Absolutely beautiful hotel, terrific service, gorgeous decor, perfect experience

Service at the hotel was fantastic from the moment we pulled the car up to the front door. All the staff are incredibly courteous and well trained. We got the most basic room, and it was still gorgeous and well appointed. The sleeping area isn't huge, but is very comfortable. The bathroom is enormous, which I always appreciate when sharing with a spouse. I always enjoy the small touches at hotels like this: bathrobes, slippers, personal note from management with a box of sweets (pates des fruits in this case). I'd stay at the Shangri-La Toronto again anytime.

Room options

Executive Room, 1 King Bed

King 1 | Sleeps 2

Premier Room, 1 King Bed

King 1 | Sleeps 2

Suite, 1 Bedroom

King 1 | Sleeps 4

Deluxe Suite, 1 Bedroom

King 1 | Sleeps 4

Guest reviews for Shangri-la hotel Toronto

Everyone (3) Couples (1) Business (2) Family (1) Friends (3) Other (2)
5

awesome hotel

Everyone

This was one of the best hotels at which I've ever stayed. I was blown away. The service was amazing. I was with my young son and after we got to the room they brought up a giant plate of candy to him. The rooms were luxurious, clean, and just gorgeous. I went to the lobby bar for a drink and the atmosphere was so nice. I would only want to stay here every time I go to Toronto. In fact, I'm not sure any other hotel will measure up to this one anywhere.

By , from Grosse Pointe, MI on Aug 23, 2017

Review comment responded on Aug 25, 2017

Dear Jennifer, We would like to thank-you for taking the time to leave a review with your feedback. We are delighted to hear you have enjoyed your stay with us. We would like to welcome you back for your next stay in Toronto. Kind regards, Jens Moesker

5
Everyone

We had a great stay, great location near many unique restaurants, and the best part was the attentive staff.

By on Aug 16, 2016

5
Everyone

The hotel is lovely, rooms are spacious, bed and linens are super comfortable and the bathtub and showers are amazing. Highly recommend!

By on Aug 1, 2016

5

luxury!

Couples

One of the finest hotel's I have ever stayed in. Best customer service.

By on Oct 6, 2015

5

great service

GetawayWithFriends

This hotel was beautiful and in a great location- near shopping, the AGO and restaurants. The staff was incredible and went above and beyond to surpass expectations!

By on Feb 17, 2015

5

amazing accommodation

BusinessTravelers

Fantastic hotel, great amenities, luxury all the way. The bar lounge is outstanding

By on Nov 30, 2014

5

great value

Families

I have stayed at other 5 star hotels. This hotel in comparison exceeded our expectation at a great price. It will be our official Toronto home away from home!

By on Aug 30, 2014

5

couldn't ask for more

GetawayWithFriends

This was a gorgeous hotel that hits every note perfectly due to fine attention to every detail. I stayed in an Executive Room and the room was amazing. Beautiful wooden details fill the space and the room had an overall elegant and serene ambiance. The room also had an outdoor, private patio that provided a lovely view of the city - perfect for morning coffee or an evening drink. The pool/whirlpool/sauna area, too, was serene and incredibly relaxing. This space also includes private cabanas for lounging, reading, or watching TV. The change room in the area also features a steam room. The hotel location is ideal as well - close to Union Station, entertainment, shopping, music, etc. Couldn't ask for better spot! If you're looking for a luxurious, 5-star stay I highly recommend this hotel. You will not be disappointed.

By on Jul 7, 2014

5

fantastic

LGBT

Room perfect, very large, staff was perfect, very attentive.... my best experience in Toronto

By on Jul 2, 2014

5

what can i say

Singles

It is simply the best hotel I have ever stayed in Toronto area. I am impressed by the service that staff provided. Definitely check the gym and the pool out. In the lobby, they offer 75 different kinds of tea. So for example, if you want green tea, you are gonna choose one out of ten available choices, be it from Darjeeling or China. Highly recommended.

By on May 5, 2014