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Holiday Inn Express Toronto - Downtown

2.5 out of 5.0

Recent guest reviews

Hotel has been under construction for a while. Looks good generally. Staff always friendly. In a great location but prices are a little high for what you get. Rooms clean and well kept with easy access to local venues.

Recently booked a stay in Toronto at a different holiday inn. Decided to extend the stay by a night and since I booked through Expedia I had to do a second reservation. I accidentally booked this location which I discovered once in Toronto. Both Expedia and the hotel I wanted to stay at contacted this location to see if they would help us out. Once it was clear they wouldn't we went to this location to check in as we had no choice. We spoke to the night manager Cassiano Barretto and asked him again to help us out. His response was "I could, but I'm not going to". So incredibly arrogant. It was clear all he cared about was the 160 we paid for the night and not for the reputation of the brand. We have considered never staying in a Holiday inn again based on this terrible manager.

Located in the St Lawrence market area of Toronto and surrounded by some great restaurants and pubs, this hotel is a bit of a gem. It doesn’t have a restaurant or bar on location and is lacking in amenities like it’s larger upscale competition but it has parking ($30 paid at hotel or if you time it right 15 overnight 6-6) This is a great deal for a great location in Downtown Toronto. Friendly staff, clean and comfortable beds! The parking garage hotel entrance is even CLEAN and an obvious extension of the hotel, which is more than I can say for a lot of Hotels charging twice as much nearby. I don’t think you would be disappointed. It gets less stars without the restaurant and bar automatically in travel pages which is a bit unfair if your like me and like to get out of your hotel.

I’ve stayed there for 6 nights. Quite overage breakfast and small dining area. Good location and good rooms. Elevators are slow and renovating of the loby was a little bit noisy. It could be better, but for average hotel u will get good price, good toom and good location.

This hotel is not easy to get to and parking is difficult to access. Rooms were cramped and very hot, and we were unable to adjust it. When we were there, maintenance staff were painting the very narrow hallways. They had everything spread out and we had to ask them to move things so we could get by with our luggage. Would not likely stay there again or recommend it to anyone looking for accommodation.

Very clean newly renovated hotel. The breakfast was a typical Holiday breakfast as far as choices but was very well kept with hot food, well stocked and clean. Our room was quite small, typical for the city but well appointed and very clean. When our truck would not fit in the parking garage, the front desk helped us with another option. Very friendly and helpful staff. Would definitely come back when in the area again.

The remodeled rooms and modernized breakfast are great. The bathroom is modern, shower only and bright. The breakfast choices are decent, better than many breakfast included hotels. The elevators need to be repaired, they apparently suffered in reconstruction. The stay is relaxing and close enough to Toronto's downtown to walk.

If you are just looking for a place to stay, this place is fine. No real amenities, no pool, no bar, the staff is decent, but the hotel is not in the greatest area and is a little shade outside. Breakfast is a typical cheap hotel breakfast and parking is somewhat pricey.

No complaints. A two bed Room on the top floor (#1612) was comfortable but maybe a bit tight for four adults for anything longer than a one night stay. Bathroom was recently updated and is modern and bright. Check in and out were both easy and the front desk staff were friendly and helpful. Breakfast had the usual hot/cold selection but was very busy depending on the time you went down. Although I’ve mentioned a couple of things that were a bit of an inconvenience, my overall experience at this hotel was very good and it’s close to downtown. Uber cost under $10cad each way to the ACC.

I stayed here after my usual Toronto hotel turned out to be completely booked. So it wasn't my first choice, but in the end I'm glad I stayed there. I was in Toronto both to visit family and to get some work done, and the hotel turned out to be ideal for both goals. The interior of the hotel has been completely remodeled in the last year. My room was very comfortable. There was a card saying that the mattress was new. It was a little too soft and mushy for me, but I think a lot of people will like it. The wifi, which is included in the room cost, was 100% reliable. The desk lamp was great--the brightness could be adjusted with the touch of a finger. The television was new and had a very sharp, clear picture--much appreciated compared to the tv's in other hotels I've stayed in recently. It was very cold in Toronto when I visited, and I had to turn the room heat up several times. It worked fine, and was very reliable. However (and maybe nothing can be done about this), I found the room air was very dry. I hope hotels will eventually find a way to provide some humidity in the winter; it would contribute to the comfort of their rooms. I had a corner room, with narrow windows looking both west and south. Unfortunately, the windows did not open, which I regretted (I like to have access to just a little unrecycled air), but I enjoyed the view over a park to the south. The toilet had some sort of low-water flush. It took me a few tries to get the hang of it, but once I did I was pleased with how efficient it was and how little water it apparently used. The shower was huge; it took up the space that would once have held a tub. The water pressure for the shower was fine. For the most part my room was quiet. I was sometimes disconcerted to find that I could clearly hear sounds from someone's bathroom--either beside me or above me, I'm not sure. Otherwise, my stay was peaceful, which I appreciated. Breakfast was included with the room. It is large in quantity, though not particularly high in quality. It included scrambled eggs, very heavy dough-y cinnamon buns, WonderBread-type bread for toast, English muffins, cold cereals, yogurt, bananas, and apples. There was a pancake-making machine which I didn't try; I overheard a few people struggling with it. You will certainly not go hungry. I also appreciated that there was plenty of seating. (Sometimes hotels that provide an included breakfast don't offer enough tables to accommodate all their guests.) One of the best features of the place was the all-day tea and coffee available in the lobby. I availed myself of it many times and appreciated having it there. I would happily return to this hotel. Its only big drawback for me was the location, which was not as convenient as the hotel I usually stay at, on Bloor Street. But for some travellers the location, near the King Street subway station on the Yonge line, could be perfect. It would just depend on what you came to Toronto to do.

111 Lombard Street Toronto ON

Hotel highlights

  • Walking distance to Ryerson University and Hockey Hall of Fame
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Business center

Located in Old Town, Holiday Inn Express Toronto - Downtown is a leisurely stroll from popular sights such as Ryerson University and Hockey Hall of Fame. This 195-room hotel welcomes guests with in-room amenities like iPod docks, coffee makers, and TVs. Located in central Toronto, the hotel is also near CN Tower and University of Toronto.


Free buffet breakfast is included with your stay and awaits you each morning.


All of Holiday Inn Express Toronto - Downtown's 195 rooms are air-conditioned and have an array of amenities, including washers/dryers, iPod docks, and coffee makers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include free newspapers, phones, and ironing boards.

Property features

Guests of Holiday Inn Express Toronto - Downtown enjoy free WiFi in public areas, a business center, and express check-out. Self parking is available for CAD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a garden.

Room options

Standard Room

King 1 | Queen 1 | Sleeps 3

Room, Accessible (Roll-In Shower)

King 1 | Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking (Leisure)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 1328 reviews