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Recent guest reviews

Exceptionally well run, friendly, courteous and professional staff.

This property is actually nothing like the photos and descriptions on their website. The free continental breakfast is actually $15 per person. They charge $20 a night to park in a cramped surface lot where few spaces were actually available for guests. The “restaurant” was either confined to a couple tables in the bar or closed entirely. With hidden fees, taxes and other non-disclosed costs, our quoted nightly rate of $340 was closer to $450. This is not a place worth anything approaching $340 per night—let alone $450. If you are looking for a good hotel option in St Augustine and find this place keep looking.

It would have been nice to have a continental breakfast included. Nice and clean.

Good location for walking to downtown and to fountain of Youth

Bathroom smelled like sewage and refrigerator did not work. Which was unfortunate since I had medication that needed to be chill.

Nice hotel, friendly & good location

Very nice

Really enjoyed our stay at the DoubleTree. Is centrally located you can walk everywhere and the max is just a 15 min walk. Friendly Staff.

The woman at the front desk was so knowledgeable, helpful, and very friendly

Conveniently located. Nice sized pool was a plus. $20 parking is a ripoff.

A little out of the way but transportation very convenient , friendly staff, clean room

Staff was very helpful and nice. There was a wet spot on the floor in our room and the lamps had visible dust all over them so not very confident in the cleaning process. The room had a weird smell to it and didn’t smell fresh. There was a odd high pitched sound that could be heard which drove us crazy at night. The rooms need updating and the pillows were terrible.

So let me preface this review by saying I’m pretty laid bag and don’t have my whole trip ruined by a single stray hair in the shower or on a pillowcase. That being said the room was very clean and the interior of the hotel itself. The room had no initial odor and the AC worked very well. The tv had a line running straight down the screen but I figured that we could live with. Normally we don’t stay in the room and rarely turn the TV on however this visit we booked specifically to do just that and to primarily hang out in the pool and room just relaxing to the fullest and we wanted something a short drive from our home in Savannah. So let’s start with the parking, they have an “overflow” lot that was CLOSED for the weekend, we had to drive around for over thirty minutes to find parking the first night and the second and third nights we didn’t even get to park on hotel property which left me uneasy, so WHAT exactly am I paying fifteen a night for parking for!?!?! So first nights sleep we were of course in room 302 the closest to the elevator so you heard EVERYTHING, even the inconsiderate jerk getting ice at 7am and the drunk jerks walking to their room at 2am with zero volume control. Our second day a sewer smell drove us out of our room for hours and there was nothing they could do. I’ve never smelled anything like it in my life and leads me to believe there are larger issues in this hotel. The pool area was mildewed around the hot tub and littered with beer and cigarettes.

Great location the staff was friendly. Rooms were clean and nice.

For the price I paid for just one night I wasn’t too impressed with the room we had. The bed was way too firm and the cocktail lounge closed too early for a Saturday night. I know December is the busy season for where the hotel is located but for 400 dollars a night I really was expecting more out of this hotel. Won’t stay there again.

San Marco Ave St. Augustine FL

Hotel highlights

  • Walking distance to Castillo de San Marcos
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Castillo de San Marcos is a short stroll from DoubleTree by Hilton Hotel St. Augustine Historic District, and other popular attractions like Cathedral Basilica of St. Augustine are within a mile (2 km). This 4-star hotel has 97 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM.


Rooms

42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. IPod docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.


Property features

Built in 2014, the brand new DoubleTree by Hilton Hotel St. Augustine Historic District offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 18 per night, and there's also an area shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include conference space, a 24-hour business center, and free use of bicycles.

Room options

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

King, Room, Accessible, Bathtub

1 King Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel St. Augustine Historic District

Everyone (27) Couples (10) Family (15)
5
Partner Couples

Exceptionally well run, friendly, courteous and professional staff.

By on May 31, 2022

1
Family

This property is actually nothing like the photos and descriptions on their website. The free continental breakfast is actually $15 per person. They charge $20 a night to park in a cramped surface lot where few spaces were actually available for guests. The “restaurant” was either confined to a couple tables in the bar or closed entirely. With hidden fees, taxes and other non-disclosed costs, our quoted nightly rate of $340 was closer to $450. This is not a place worth anything approaching $340 per night—let alone $450. If you are looking for a good hotel option in St Augustine and find this place keep looking.

By on Apr 5, 2022

Review comment responded on Apr 7, 2022

We're sorry your experience was not what you expected at the property. Next time you're in town, please stop by and we'd love to make it right for you. Thank you for your feedback, and thank you for staying with us!

5
Family Friends

It would have been nice to have a continental breakfast included. Nice and clean.

By on Feb 22, 2022

Review comment responded on Mar 1, 2022

Thank you for your feedback, we're so glad you enjoyed your stay!

4
Partner Couples

Good location for walking to downtown and to fountain of Youth

By , from Maria Stein on Jan 31, 2022

Review comment responded on Feb 6, 2022

Thank you for your kind review. We're so glad you enjoyed your stay with us. We hope to see you again soon. Thank you for staying with us!

4
Family

Bathroom smelled like sewage and refrigerator did not work. Which was unfortunate since I had medication that needed to be chill.

By on Jan 31, 2022

Review comment responded on Feb 6, 2022

Thank you for your review. I apologize for the maintenance issues. I will definitely pass this along to the Chief Engineer. Thank you for letting us know. Thanks for staying with us!

5
Everyone

Nice hotel, friendly & good location

By , from Boynton Beach on Dec 14, 2021

Review comment responded on Dec 19, 2021

Thank you for your feedback. We're so glad you enjoyed your stay and we hope to see you again soon. Thanks for staying with us!

5
Family

Very nice

By on Oct 30, 2021

Review comment responded on Oct 30, 2021

Thank you for your kind review. We appreciate your feedback and are so glad you had a great stay with us. We hope to see you again soon. Thanks for staying with us!

5
Partner Couples

Really enjoyed our stay at the DoubleTree. Is centrally located you can walk everywhere and the max is just a 15 min walk. Friendly Staff.

By on Aug 9, 2021

Review comment responded on Aug 10, 2021

Thank you for taking the time to write this kind review. We are so glad we were able to make your stay a great one. Please come see us next time you're in town, we'd love to host you again!

5
Family

The woman at the front desk was so knowledgeable, helpful, and very friendly

By on Jul 24, 2021

Review comment responded on Jul 27, 2021

Thank you for taking the time to write this review, we appreciate your feedback. I'm so glad we were able to make your stay a great one. Please come see us next time you're in the area, we'd love to host you again!

4
Family

Conveniently located. Nice sized pool was a plus. $20 parking is a ripoff.

By on Jul 7, 2021

Review comment responded on Jul 10, 2021

Thank you for your review and for choosing to stay with us!

DoubleTree by Hilton Hotel St. Augustine Historic District

116 San Marco Ave, St. Augustine, FL 32084
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