Great location and the staff is top notch.
Location was the main reason we chose to stay here. It’s centrally located for historic St Augustine. Some friends and we booked and paid in advance for two king rooms (one each) at the same time while having lunch together. We ended up with a basic queen room (2 beds) on the ground floor, no view, and no balcony. Our friends got their king room, a second floor balcony with a great view. While checking in, the front desk clerk pretty much gave us the “sorry, but too bad” explanation. Nothing was offered in recompense... maybe free valet or a couple free drinks at the bar - nothing. When I brought it up with the clerk the next morning during checkout, I was given the exact same nonchalant response. Very disappointing, especially from a Hilton.
The property was beautiful and the staff was amazing! The only thing I didn’t like was the mattresses. They were too firm for my liking but other than that we had a great time! The location was also awesome, loved being able to walk to so many restaurants and shops!
Best location in the Old City! Clean, upgraded rooms. Friendly staff. Easy walking access to all of the site-seeing and attractions. You do have to valet your car here for $28/night and check in is a little late at 5pm. Overall a great hotel!
Great location, clean, comfortable beds, friendly staff.
Check in was a breeze but our room was warm upon arrival at 3:00pm and never cooled turned out the ac was broken and we swapped rooms at 10:00pm. The phone was broken in the new room. Not what I would consider a 700$ a night stay. But facility was clean and kind with a great location.
great location, in the middle of everything, friendly staff always acknowledge you when encountered
Great location, right in the old town. The staff couldn't do enough to help us. So friendly. When I come back in 4 years with my son and his family I'm staying here!
Nice hotel but pls be advised there is a $25 parking fee per day plus tax.
Great location, and a comfortable hotel. It's close to restaurants, shops, and the key sights in the historic district.
The hotel was in a great location and in a perfect spot for walking and exploring the historic district.
If your looking for a hotel with a great location you should definitely include this one on your list for St Augustine. It's right in the heart of everything and some rooms have a nice view of the water. There's a nice little restaurant in the hotel if for some reason you choose not to visit one of the fine local eateries. Almost all of the staff members were courteous and helpful with one significant exception. That was the woman running the bar area. The bar closes at 11 pm but my group of six polite adults were treated as if we were an imposition for her as she was apparently hoping to close things down at 10:30. Not sure why one would behave sourly when a pleasant group of six just looking for a night cap or two would like be sponsoring a pretty decent tip. Additionally the location of my room and many others was right on the alley behind the hotel. The hotel is close to a biker bar and more than one or two of that bars patrons with really loud motorcycles flew by my room late at night. It literally is so loud that it is pretty much like they are riding right through the room. If you stay up til 3 before you go to bed it may not be an issue for you but it was a major issue for me. The other thing about the room is strictly my personal preference. All of the lighting in the room uses the old school LED bulbs that give off a blueish hue that feels like fluorescent lighting. I prefer a warmer light that most people use in their homes.
Very clean! We will stay there again. Very quiet. Loved the modern feel of the inside of room. Staff was very nice and loved the happy hour from 4-11 pm.
You could hear the shower next door as well as other sounds. Room was outdated. Drapes were hanging off their hooks. Towel quality was poor standard for a Hilton. Hook on back of bathroom door coming off
All in all its a pretty nice hotel. They do get you with a parking fee thats a little crazy.
It met my expectations . The location is in a central location and close to all the attractions. The staff is very friendly
Located in St. Augustine Historic District, Hilton St. Augustine Historic Bayfront is within a 5-minute walk of popular attractions such as Cathedral Basilica of St. Augustine and Flagler College. This 3.5-star hotel has 72 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon.
All 72 soundproofed rooms provide iPod docks, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Free international calls, free long-distance calls, and free local calls are also standard.
At Hilton St. Augustine Historic Bayfront, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. Valet parking is available for USD 28 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and tours or tickets. Additional amenities include a rooftop terrace, free WiFi in public areas, and conference space.
Great location and the staff is top notch.
Thanks!
Location was the main reason we chose to stay here. It’s centrally located for historic St Augustine. Some friends and we booked and paid in advance for two king rooms (one each) at the same time while having lunch together. We ended up with a basic queen room (2 beds) on the ground floor, no view, and no balcony. Our friends got their king room, a second floor balcony with a great view. While checking in, the front desk clerk pretty much gave us the “sorry, but too bad” explanation. Nothing was offered in recompense... maybe free valet or a couple free drinks at the bar - nothing. When I brought it up with the clerk the next morning during checkout, I was given the exact same nonchalant response. Very disappointing, especially from a Hilton.
We wish you didn't post anon so we could make it right for you. People typically get the room type that they book and we are sorry you didn't like the rooms you reserved. We hope you will still come back and stay with us again! Thanks for the review!
Thank you for such a great review!
The property was beautiful and the staff was amazing! The only thing I didn’t like was the mattresses. They were too firm for my liking but other than that we had a great time! The location was also awesome, loved being able to walk to so many restaurants and shops!
We are glad to hear you had such a wonderful time we hope to have you again soon!
Thanks for a great review!!
Best location in the Old City! Clean, upgraded rooms. Friendly staff. Easy walking access to all of the site-seeing and attractions. You do have to valet your car here for $28/night and check in is a little late at 5pm. Overall a great hotel!
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your review is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon!!! Sincerely, Hotel Manager
Great location, clean, comfortable beds, friendly staff.
Dear Guest, Thanks for staying with us. I am glad that you liked our location, clean comfortable beds, and friendly staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager
Check in was a breeze but our room was warm upon arrival at 3:00pm and never cooled turned out the ac was broken and we swapped rooms at 10:00pm. The phone was broken in the new room. Not what I would consider a 700$ a night stay. But facility was clean and kind with a great location.
Dear Guest, Thank you so much for your feedback. I am glad that you had a clean room, great location, and overall nice stay. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take real pride in offering good service, and a nice experience. I hope you do indeed have the chance to stay with us again soon. Sincerely, Hotel Manager.
great location, in the middle of everything, friendly staff always acknowledge you when encountered
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you liked our friendly staff & that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Thanks for such a great review!