Novotel Sheffield Centre

The staff was extremely courteous. Perfect place to stay as far as location is concerned. Easy access to all shopping, train, buses and city center. The only drawback was the room carpet was not too clean with lots of ugly stains .

If you left the hotel for a few hours and came back, the toilet would flush the first time. The second person who used it wasn't so lucky. We got instant response from the front desk but she couldn't fix it. She also got some guy's room when she tried to call Room Service for advice--and she's an employee! Weird problems. A little mold and/or dirt in the shower corners. The people were helpful and nice but next time, if we could get rooms in the hotel next door, we would.

The Novotel is a decent place but a bit too much on the modern decor for me. The staff were great, however. The Hotel has one really lame policy--they charge for internet service. Who does this? Its like charging for electricity. They hit you for over 12 British Pounds for one 24 hour period. For me this is too weird. But I won't pay one Pound. I won't stay at another for this reason. Also, the restaurant food is over priced.