Marina Inn Hotel & Conference Center3.0 out of 5.0
Recent guest reviews
We were disappointed that pets were allowed in this hotel. There were one or two dogs in nearby room who barked while we were trying to visit during the afternoon we arrived and woke us up with their barking in the morning when we wanted to sleep. When I called the front desk the clerk claimed he had not heard them but our room was two doors down from the front desk. He said he would send someone to check. The dogs continued to bark for 30-45 minutes.
I stayed at this hotel last week for 2 nights. What an incredible disappointment. I arrived to find out this hotel is a complete construction zone. The indoor pool is closed and the hallway was covered in plastic, dust, dirt and very strong paint and drywall odor. The next morning, we were awoken by tile being jack-hammered right outside our room. Air guns were also being used. The noise, smell and dust were unbearable. I was told I could not be moved to another room. We left the room and returned at 10pm at night and our room was never cleaned. We ate at the restaurant and received raw pizza dough, were charged for drinks we did not order. Additionally, my toast was burnt black and the waitress grabbed toast off another plate and threw it down when I asked for a replacement. I spend over $300 for 2 nights at this hotel. What a rip-off! No pool, total construction and charged for inedible food. The front-desk staff is extremely friendly, but can't do anything to change a room or remove food charges. The offered me a pass to the YMCA pool for an additional fee of $15. No thank you! I am sure this place will be nice when the construction is done, but in them meantime, go elsewhere!
The view from the rooms of the river are just beautiful. Going into the restaurant, the flooring and the wine display piece [hundreds of bottles of wine on display] are incredible. The food is very good, and the service is great as well.
Room was very outdated .They had outside construction going on the front and back of hotel with hammer drills piercing noise could be heard inside the room. There was no inside pool due to construction going on this is after we paid $140 dollars for this room with nothing mentioned about all the construction going on We had a nice view of the Missouri River but not worth all the money considering it was in there off season of February and on a Monday We were Extremely Disappointed this room was worth about $80 dollars not $140 dollars .
This hotel has always been so warn and inviting but they have remodeled and to me it felt cold and uninviting. We stayed over the holidays and staff was limited but pleasant. They consistently provided only one caffeinated coffee selection for the in-room coffee maker which was frustrating because we both prefer caffeinated coffee which meant that each day we had to call for an additional. The kitchen closed at 2:00 on 12/24 and did not open on the 25th. This I understand but there was no warning of that either prior to the visit or when we checked in. I probably will find some where else to stay next time we are in the area.
My husband and I reserved the Ambassador Suite this past weekend for our 5th anniversary. The staff was very friendly upon check in and informed him that we would receive complimentary breakfast in the morning. I was a little surprised at the cleanliness of the suite. It wasn't filthy by any means, but the light fixtures were full of dead bugs, it was obvious the walls of the bathroom and jacuzzi area had been splashed and not wiped down, some of the linens had makeup? stains on them, and the carpet needed vacuumed. When we turned the jacuzzi tub on sediment and hair came out of the jets. The linens were nice and I loved that the bed had tons of pillows, but the rest of the furniture was chipped, had glass rings on it, etc. The table was so wobbly it wasn't really usable. Also, when I tried to use the Keurig the coffee was almost greasy? I'm not sure if that was the fault of the machine or the particular K Cups. There were huge sliding glass doors with beautiful views of the river, but unfortunately there were people walking past and staring in our windows, even though it seemed to be a private area, so we weren't able to leave the curtains open and enjoy the view. The worst part is that someone was either smoking in an adjoining room or in the hallway and the smell was seeping into our room. We rolled a towel and put it at the bottom of the door, and my husband complained to the front desk who came and sprayed air freshener (that didn't help). Eventually we just had to stay out of the front room of the suite and stay in the bedroom part to avoid the smoke. My husband is allergic to cigarette smoke, so perhaps we were more sensitive than the average guest, but it was pretty strong. There were children slamming doors and being loud in the hallway, but mercifully that ended by 10 PM. We ended up checking out by 7 AM the next morning because my husband couldn't take the smoke any longer. He went down to have breakfast and was handed a check. When he said he was told he would get a free breakfast they said the front desk should have given him a voucher. They did comp his meal because of the confusion. He told the front desk about the issues we had encountered and they said they would have to verify his story with the night help. I'm not sure why they felt we would make it up, but we were leaving at that point anyway. Judging from the other reviews I think maybe we just caught them on a bad night? It definitely seemed like a nice hotel, but there is no way I would spend over $400 to stay in a suite again considering the lack of attention to detail. It was on par with many chain hotels I have stayed in. Nice, but not worth the premium price. Thankfully I had reserved on a deal so we didn't pay full price or I would have been a lot more upset. Maybe my expectations were too high, but this was kind of a downer on the weekend.
I didn't know what to expect but was pleasantly surprised. The room was well appointed and nicely finished. Very modern with lots of access to power outlets. I also loved how this was just across the river from downtown Sioux City. The breakfast buffet at Kahill's is also NOT to be missed. A great food selection at very decent prices.
I stay here several times each summer as I'm a tour bus driver. The rooms are large and well decorated. There's an indoor and outdoor pools. The restaurant seems a little pricey till you see and eat it, well worth spending a little extra. Right on the big muddy (Missouri river) very nice and quite view at night.
We enjoyed staying at this hotel on the Missouri River. The view at night is lovely from the on site restaurant, Minerva's. The rooms were very nice and comfortable, plus they take pets. The walk along the river was very refreshing!
Unbelievable services and hospitality. A great place to hold an event or meeting for your company. Service was tremendous and the hotel was spotless. I will definitely be staying at the hotel again. The steakhouse is phenomenal.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 187 reviews