They don't seem to be willing to give room service as needed everyday. You need to make arrangement ahead of time to get your room cleaned a day or two before!
Walking distance to downtown Omaha. Clean and nice architecture.
The location was excellent for being close to numerous resturants and for people watching. The pool was too heavily clorinated though. Th
The sheet slipped off and the bed cover has a little drop of blood on it.
Excellent location! Exceeded accommodations! Clean and up kept.
Love this place. So close to so many different places to shop and eat. The rooms are very clean and nice. Will definitely stay here again.
The bath room in our room was not clean . We had to make several request before some one came to clean it. The house keepers did not provide amenities we had to request.
The staff was great! Very helpful. The hotel is under construction, so it was a bit noisy and the elevators were slow because not all of them worked.
There's no discount for the massive renovation. The restaurant is closed. The staff are careless. It's a convenient location, and the contractors are surprisingly quiet. The valet service is top notch.
Great room and the breakfast was wonderful. Wish parking was free though
It was under construction, renovation, and everything was messy.
I Usually Love Embassy Suites. This one was under construction at the time and just wasn't worth the exorbitant prices that were charged. I understand that the events of the weekend drove the prices up, but not worth it at all
Stayed three nights. Each morning buffet was understaffed employees not friendly and food constantly running out and not replenished. Room not cleaned one of the days.
Under construction. Too loud to hear conversation.
The property was nice considering it was under extension renovation. Our room hadn't been renovated yet, but it was clean and pleasant. The complimentary breakfast was very nice.
Our first trip as a family and Embassy made it 100% memorable. It was such a wonderful experience.
Located in Old Market, Embassy Suites Omaha - Downtown/Old Market is within a 10-minute walk of popular sights such as Holland Performing Arts Center and Orpheum Theater. This 249-room, 3.5-star hotel has conveniences like an indoor pool, a fitness center, and a 24-hour business center.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM. This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Get a quick energy boost at the coffee shop/café, or meet other guests at the free daily manager's reception.
The 249 accommodations feature kitchenettes and space to spread out with sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Weekly housekeeping is available.
Guests of Embassy Suites Omaha - Downtown/Old Market have access to an indoor pool, a fitness center, and WiFi in public areas. Self parking is available for USD 19.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and express check-in.
They don't seem to be willing to give room service as needed everyday. You need to make arrangement ahead of time to get your room cleaned a day or two before!
We are happy to see you enjoyed your stay. We hope to see you again soon.
Walking distance to downtown Omaha. Clean and nice architecture.
Thank you for your feedback! I am happy to hear you enjoyed your stay and were able to walk and see the Old Market. We look forward to seeing you again when you travel back to Omaha!
The location was excellent for being close to numerous resturants and for people watching. The pool was too heavily clorinated though. Th
Thank you for providing feedback! We are glad you enjoyed our location and all the Old Market has to offer! I have shared your feedback regarding the pool with our engineering team. We look forward to seeing you again soon.
The sheet slipped off and the bed cover has a little drop of blood on it.
Thank you for taking the time to share your feedback and for staying with us. We apologize for the issue with your sheets. Please rest assured that your comments have been shared with our team as a teaching moment. We hope to have the opportunity to provide you with a flawless experience on a return visit.
Excellent location! Exceeded accommodations! Clean and up kept.
Thank you for your feedback! I am glad you enjoyed our location. We look forward to welcoming you back soon!
Love this place. So close to so many different places to shop and eat. The rooms are very clean and nice. Will definitely stay here again.
Christine, thank you for an outstanding review!
The bath room in our room was not clean . We had to make several request before some one came to clean it. The house keepers did not provide amenities we had to request.
Thank you for providing us with your feedback. I apologize for your poor experience with the cleanliness of your room and housekeeping service. I will address this with our housekeeping team to ensure we correct this moving forward.
The staff was great! Very helpful. The hotel is under construction, so it was a bit noisy and the elevators were slow because not all of them worked.
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. Please accept our apologies. Our staff should have explained at check-in about the option of having your room serviced each day of your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Best regards.