No service what so ever, everything was extremely dirty, just a terrible experience. I'm a very resilient guy and left 1 night before (out of 3) even when I prepaid all 3 nights.
The proximity to 2 beaches (5 - 9 minutes) to Silver Beach or Tiscornia Beach and easy parking. Staff were very helpful with restaurant ideas. Very clean and the breakfast, despite covid, was more than we expected. Microwaveable pancakes etc. We were very pleased!
Location was perfect for our family. Restaurants were a short drive away.
Staff could been a bit more helpful..directions to elevator, “right, left”...it was right there behind small wall in lobby..maybe better signage would help? Parking lot small, in small sections around building, tried to get in side door, had to go walk around building to front desk to get rekeyed for side doors, maybe this should have been done at check in. Our room was very clean, quiet and comfortable. Husband enjoyed having a comfortable side chair to sit in! Saturday morning Breakfast bar in its last hour was very limited, perhaps one could say wiped out but then these are Covid times.
The hotel was clean and pleasant. We had a lake view and it was beautiful!! Even in the winter. The staff were exceptional! Every employee greeted us with a smile and asked if there was anything they could do make our stay more pleasant. We were very pleased. The only downside was the breakfast but that is not the hotels fault. We will definitely be staying again in the future.
The room was very clean and comfortable. The view of the lake was beautiful. The continental breakfast was a major disappointment. There was only a handful of items left in the refrigerator and an empty milk jug. I understand COVID is restricting the normal offerings, but this was a huge let down.
Great location. Room setup was unique and fun. TV didn't have all channels working - including station that was showing the World Series!
Friendly staff, nice pool, good view. Have been going to same place for years
Good location, service, and great food (on-site breakfast and lake house restaurant) one satisfied customer here!
Gorgeous view of the lake! Close to downtown and a well kept hotel
Nice location. Great restaurant next door for dinner. Clean rooms that were comfortable.
very comfortable. everything we needed for 2 days
Swimming pool spotless. Staff super friendly and accommodating!! Would highly recommend!
Great clean hotel would stay again breakfast was good pool was nice and clean hotel cleaning ladies need a raise. It was the cleanest hotel and room I've ever stayed in
Stayed for both business & pleasure - 2 nights. Had dinner next door
Stayed here for business. Just a 5 minute trip to downtown. Very pleasant staff and clean rooms. Hotel of choice when in the area.
Very clean and nice hotel! Staff was excellent. Was close to everything that we wanted to do. The view of the water and sunset was amazing.
We stayed at the Holiday Inn Express & Suites ST. Jospeph on a Mother's day weekend to explore the Michigan wineries. The staff was very night the room was very large and very clean. Despite the wedding going on and what might have been a family reunion, we had no interruptions and felt very comfortable coming and going. Breakfast was very good and had a wide selection even for me who tends to be a health nut who tends to find continental breakfasts limited.
Can't wait to go back! We will definitely go back to this property and bring friends. The staff was wonderful & we splashed away in the indoor pool!
Holiday Inn Express & Suites St Joseph, an IHG Hotel places you next to Lake Michigan and within a 3 miles (5 km) of Lakeland Regional Medical Center. This 82-room hotel has conveniences like free breakfast, an indoor pool, and free self parking.
Free breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Holiday Inn Express & Suites St Joseph, an IHG Hotel's 82 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and safes are also standard.
Guests staying at Holiday Inn Express & Suites St Joseph, an IHG Hotel enjoy an indoor pool, a gym, and a spa tub. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
No service what so ever, everything was extremely dirty, just a terrible experience. I'm a very resilient guy and left 1 night before (out of 3) even when I prepaid all 3 nights.
The proximity to 2 beaches (5 - 9 minutes) to Silver Beach or Tiscornia Beach and easy parking. Staff were very helpful with restaurant ideas. Very clean and the breakfast, despite covid, was more than we expected. Microwaveable pancakes etc. We were very pleased!
We happy to know you were very pleases during your stay with us. We hope you will join us again in the near future!
Location was perfect for our family. Restaurants were a short drive away.
Thank you for your review. We are happy our location was perfect for you and family. We hope you will join us again in the near future.
Thank you for staying with us!
Staff could been a bit more helpful..directions to elevator, “right, left”...it was right there behind small wall in lobby..maybe better signage would help? Parking lot small, in small sections around building, tried to get in side door, had to go walk around building to front desk to get rekeyed for side doors, maybe this should have been done at check in. Our room was very clean, quiet and comfortable. Husband enjoyed having a comfortable side chair to sit in! Saturday morning Breakfast bar in its last hour was very limited, perhaps one could say wiped out but then these are Covid times.
Thank you for taking your time to review Saint Joseph Holiday Inn Express. We hope you will join us again next time your travels bring you to Saint Joseph.
The hotel was clean and pleasant. We had a lake view and it was beautiful!! Even in the winter. The staff were exceptional! Every employee greeted us with a smile and asked if there was anything they could do make our stay more pleasant. We were very pleased. The only downside was the breakfast but that is not the hotels fault. We will definitely be staying again in the future.
Thank you for taking time to share your thoughts. We appreciate your compliments as well as you joining us!
The room was very clean and comfortable. The view of the lake was beautiful. The continental breakfast was a major disappointment. There was only a handful of items left in the refrigerator and an empty milk jug. I understand COVID is restricting the normal offerings, but this was a huge let down.
Thank you for taking time to review Saint Joseph Holiday Inn Express. We are sorry to know we did not meet you breakfast expectations and hope to have the option of returning to our standard breakfast option in the near future.
Great location. Room setup was unique and fun. TV didn't have all channels working - including station that was showing the World Series!
Thank you for staying with us !!!
Friendly staff, nice pool, good view. Have been going to same place for years
Thank you for your years of patronage!
Good location, service, and great food (on-site breakfast and lake house restaurant) one satisfied customer here!
It is great to know you enjoyed your stay with us. We hope to see you again when your travels bring you to Saint Joseph!
Hello Daniel, We are very sorry to learn of your experience while staying with us. We always aim to provide a relaxing and comfortable lodging stay to all of our guests. Your insights are important to us. We assure you this will be addressed and appreciate you bringing this to our attention.