Residence Inn by Marriott Omaha Aksarben Village

This hotel is just amazing with the location and the staff. I had stayed a week at this location and it was my first time. I like to really take in everything when I stay places just so I know if I would like to come back or not. The staff in this hotel really make you feel at home even though you are many miles away. Everything is near by and very convenient in walking distance. As I was eating breakfast on the weekend I noticed it became very busy very fast must of been a big group or something , but it was a older gentlemen birthday and the ladies in the kitchen over heard then talking and came out in about 10 minutes or so and had made a birthday card for him. The expression on everyones face at the table was priceless they were so grateful that the ladies had took time out of their busy morning to make him a card. Even though I wasn't with the group I felt so happy for them. This experience is one of my favorites. Thanks Residence Inn

Friendliest Breakfast team at 6am. Elizabeth went way above meeting my needs whenever I had asked for help in making my waffles to helping me with my luggage to my car. My stay was so nice and the help was very much appreciated.

This is our 3rd stay this year at this Residence Inn, and this is really just an amazing hotel by far. The location is amazing with everything in walking distance and a lot of different varieties of different eating places, to hair salons, a movie cinema, even a Wal-mart like 3 blocks away. The staff really went out of their like they always do thats why we come back. I would like to add I really appreciate the ingredient list the kitchen has for the different breakfast items, as my children have allergies to a lot of things so this is very helpful for my family. The breakfast area is very clean the ladies do an amazing job. Would like to thank two employees that work their which is Jacob at front desk and Elizabeth from kitchen, they both made our families stay very warm welcome. We will be back to stay

Love this hotel. The staff was friendly-@the front desk, during breakfast, &cleaning staff. Service was prompt. My kids loved the pool!! The hotel is in walking distance of several restaurants, a movie theater, and a park.

We had a studio with a king bed. The bed was very comfortable. We didn’t have any issues with sore backs which is sometimes the case in a bed you’re not used to. The kitchenette was well equipped and we used it to reheat leftovers. The bathroom was a good size and had good water pressure. It would be nice if the shower had a grab bar in it for added security if you were to slip. The hotel staff were all very friendly and helpful. Breakfast was very good - Scrambled eggs, sausage, waffle iron, bagels, coffee cake, yogurt, oatmeal and other cereals. My husband said the “bold” coffee was very good. Would definitely stay here again.

I visit this residence inn often, and the breakfast team always go out of their way to make you feel welcome. I did have a problem with Crystal, I tried to tell her the syrup container was clogged my son tried to pour but nothing came out, she then responded with were closed now I will check later. To me this is unacceptable, I would never tell a guest I'll check on it later we're closed now. Before I could get anything out of my mouth here comes Elizabeth to make everything better. I'm guessing she might of heard the conversation that Crystal and I had and came out right away to make everything better. She went right over to my son got him some syrup and some chocolate chips to get him to smile. The little things that matter especially when you have children. I want to personally thank Residence Inn and Elizabeth for the outstanding recovery customer service. I did try to speak with a manager to let them know how grateful I am to Elizabeth in making our experience better within a matter of seconds, but unfortunately they were not available at the time so I did this review and hopefully they see it, because honestly if it wasn't for her I wouldn't be back. Best experience ever.

I frequently stay in a Residence Inn. I need a refrigerator and typically enjoy the room size, layout and hotel amenities. This property is somewhat rundown with a subpar fitness center. There is only one elliptical machine, the cell service is poor in this area and there is no workout mat. Several lights were nonfunctional in my room, the deadbolt did not work and the cleaning staff did not fully restock the towels I used. In addition the toilet paper was not restocked. I stayed in a studio suite which was standard for a Residence Inn. The room however was not up to expected standards as noted above. The carpet was in mild disrepair and there was no paper towel roll in the room. While none of these critiques/complaints are unforgivable, they represent standards that are well below those of other Residence Inn properties I have stayed in. I would rate this hotel as 2.5/5 and do not recommend it. I would not stay here in the future.

Second visit to this area and first stay here. Arrived late and had very helpful check in assistance including finding a good place to eat late at night. Breakfast was good the one morning I ate. Preferred more sleep the other days because the room and bed was so comfortable. Evening reception was good as well. The location is great. Many walkable places. Nice room and comfortable bed. My place to stay when I return

I was part of the Al Pearson Fighting Sioux hockey fan bus party that stayed at Residence Inn the weekend of Jan 18 -20. We have stayed at this very nice hotel before and will again. Due to an impending blizzard we arrived super early. The very accommodating staff fed us and had our rooms ready for us so we could get a nap! Very nice suite rooms with a kitchenette. Great shower with water pressure! Very clean. We watched the lobby area get mopped many times during our stay as it was snowy outside. Excellent buffet breakfast with lots of choices and well stocked and maintained. Great seating area both for breakfast and group gatherings throughout the day. The one thing that you notice here is the staff. Everyone, no matter what their position from front counter staff to maintenance, was friendly, and appeared happy. You could hear the kitchen staff laughing in the back as they worked. It was very refreshing! I highly recommend this hotel.