Room, 1 Queen Bed, Non Smoking
from $86
Holiday Inn Express Omaha West - 90th Street
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 15 reviews
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Recent guest reviews
While this hotel is showing some age, the staff was helpful in moving our room due to my allergy to mildew when requested. (They had put us right above the pool, which no hotel can really stop humidity from happening and being a problem specifically for me, so not their fault.) Our initial experience was good. The beds were really comfy, the refrigerator and microwave were great as well. Despite the hotel being full of what appeared to be families with kids staying close to the Children's Hospital up the road, it was quiet enough. The problem was at 2:10 in the morning when the fire alarms went off. They went off for about 20 minutes. There was no instruction on what to do, there was no smoke smell, just alarms. I couldnt even get the front desk to pick up the phone. My friend and I finally threw our stuff in our bags and began down the stairs. Then they stopped. Word was called up the stairwell that all was ok. We trudged back up and flopped back in our beds. Only to have it go off again at 7:00 again. It stopped within 2 minutes. And then went off again. Repeat a third time before 7:30. When we went down to breakfast, another guest told us that she had stayed there a few months prior and the same thing had happened then as well. With that in mind, we went upstairs, packed our stuff, found another hotel room on Orbitz and checked out. It was not the experience I needed at all since I was in Omaha after a traumatic injury incurred by a family member.
We stayed in room 618 it was a king room in the corner on the top floor. It was one of the most relaxing stays I've had. The lobby and hallways were very quiet. Also the pool is nice and warm. Great for kids of all ages. The only reason I gave them a 3 on condition, has nothing to do with the outside but everything to do with the ice machine on the inside. There are 6 floors of this hotel and there was only 1 ice machine working. Also, for the room cleanliness just make sure before you use the shower to rinse the tub you never know what kind of hairs may pop up.
Hotel was under remodel/ construction without any notification on reservations.
This hotel was in the perfect location, near the destination I wanted to stay at. The room was clean, and the amenities were the basic amenities you get at any hotel room in this price range. My only complaint is that there were only sheer curtains. Our room faced the parking lot and was directly above a street lamp. It was very bright in the room, which made it difficult to sleep.
We just stayed overnight, but found it to be very comfortable, great breakfast and nice staff. Location is suited to a mall right down the road and a variety of restaurants.
The staff was wonderful and friendly! I left some stuff behind on accident and they had it for me in the lost and found. Thank you!
Hotel was still remodeling on my floor but my room was one that was already remodeled. The window seemed like it did not have a good seal since I could hear a little more road noise than I would normally expect. Gyms cardio machines were newer and nice but the free weights are a safety hazard since the stand is not built for them. Staff was nice.
Exterior is rebuilding. Inside is comfortable. Nice swing pool but usually over crowded. Staff over worked but efficient and charm
I would not recommend this hotel. It was remodeled, but a former hotel chain. The sink backed up, and asked to get a different room. They offered buckets and towels and called the maintenance man. The manager was called and they stated the hotel was full and that they could not help us out as we had utilized a website to reserve/pay for our room. It was like we were being penalized because we pre-paid online. Customer service and appearance need improvement. Breakfast was good, but that was about it.
Only stayed one night at the hotel for Dr. appointment the following day. The room was clean, and bed comfortable. Looked at though they had water problems at one point, but did not effect us. The only thing to make our stay more enjoyable would have been to be further away from the elevator. I would recommend this hotel.
Booked the hotel room for five nights while visiting a family member in the hospital. Very close to Childrens and Methodist Hospital in Omaha. Day check-in staff were friendly and helpful. Room seemed neat and clean. Had a room next to elevator and ice machine, which made it somewhat more noisy than it would have been otherwise. Did not have a chance to try the continental breakfast, however it looked good and was always packed with people. There is a bar and grill across the parking lot, however the hotel had no advertising or info about it at all. No idea what it might be like. After a night or two, I noticed that housekeeping was rather sloppy in their service (did not always empty trash, did not always replace towels, soap, etc.). That made me wonder really how clean the rooms were. The second night, I had problems with getting incoming calls to the room. Spoke with day clerk the next morning and she explained it was a problem with the phone line wiring, and that the room had a different extension than the room number. She said she would leave a note, and make sure the night person knew about the issue. When my husband tried to call me that night, he could not get through and when he spoke to front desk staff and explained the issue, he got nothing but bad attitude from the clerk. I was never able to get incoming calls the rest of my stay. First impressions of the hotel were good, however upon staying a few nights, there are a lot of small flaws that really add up!
Helped daughter move to Omaha
Baseball camp with my son and family. Parking not the best but okay. The rooms was nice and the beds comfortable. The location was excellent.
The rooms were very comfortable, and spacious. The beds were down material as the top mattress or some space age material I have never slept on. Five blocks away from the Westroads Mall, and about fifteen blocks from the Crossroads Mall, about five miles from historic downtown Omaha. Very accomidating and easy access to anywhere you need to go or be. Close to the interstates too.
Good location for shopping and eating out. Short drive to Old Market. Nice clean hotel but the room I was in was very small. Pool also very small. Continental breakfast was good!
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Holiday Inn Express Omaha West - 90th Street places you within 2 miles (3 km) of Westroads Mall and Omaha Community Playhouse. This 100-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. University of Nebraska-Omaha and Putting Plus are also near this Omaha hotel.
Dining
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM. Get a quick energy boost at the coffee shop/café, or meet other guests at the free manager's reception.
Rooms
All of Holiday Inn Express Omaha West - 90th Street's 100 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.
Property features
Guests staying at Holiday Inn Express Omaha West - 90th Street enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Guest reviews for Holiday Inn Express Omaha West - 90th Street
fire alarms
Everyone
While this hotel is showing some age, the staff was helpful in moving our room due to my allergy to mildew when requested. (They had put us right above the pool, which no hotel can really stop humidity from happening and being a problem specifically for me, so not their fault.) Our initial experience was good. The beds were really comfy, the refrigerator and microwave were great as well. Despite the hotel being full of what appeared to be families with kids staying close to the Children's Hospital up the road, it was quiet enough. The problem was at 2:10 in the morning when the fire alarms went off. They went off for about 20 minutes. There was no instruction on what to do, there was no smoke smell, just alarms. I couldnt even get the front desk to pick up the phone. My friend and I finally threw our stuff in our bags and began down the stairs. Then they stopped. Word was called up the stairwell that all was ok. We trudged back up and flopped back in our beds. Only to have it go off again at 7:00 again. It stopped within 2 minutes. And then went off again. Repeat a third time before 7:30. When we went down to breakfast, another guest told us that she had stayed there a few months prior and the same thing had happened then as well. With that in mind, we went upstairs, packed our stuff, found another hotel room on Orbitz and checked out. It was not the experience I needed at all since I was in Omaha after a traumatic injury incurred by a family member.
don't let the parking lot scare you
Everyone
We stayed in room 618 it was a king room in the corner on the top floor. It was one of the most relaxing stays I've had. The lobby and hallways were very quiet. Also the pool is nice and warm. Great for kids of all ages. The only reason I gave them a 3 on condition, has nothing to do with the outside but everything to do with the ice machine on the inside. There are 6 floors of this hotel and there was only 1 ice machine working. Also, for the room cleanliness just make sure before you use the shower to rinse the tub you never know what kind of hairs may pop up.
good without construction
Families
Hotel was under remodel/ construction without any notification on reservations.
what you'd expect
Couples
This hotel was in the perfect location, near the destination I wanted to stay at. The room was clean, and the amenities were the basic amenities you get at any hotel room in this price range. My only complaint is that there were only sheer curtains. Our room faced the parking lot and was directly above a street lamp. It was very bright in the room, which made it difficult to sleep.
nice place to stay
Couples
We just stayed overnight, but found it to be very comfortable, great breakfast and nice staff. Location is suited to a mall right down the road and a variety of restaurants.
great staff
Couples
The staff was wonderful and friendly! I left some stuff behind on accident and they had it for me in the lost and found. Thank you!
hotel still remodeling
BusinessTravelers
Hotel was still remodeling on my floor but my room was one that was already remodeled. The window seemed like it did not have a good seal since I could hear a little more road noise than I would normally expect. Gyms cardio machines were newer and nice but the free weights are a safety hazard since the stand is not built for them. Staff was nice.
weekend
Families
Exterior is rebuilding. Inside is comfortable. Nice swing pool but usually over crowded. Staff over worked but efficient and charm
weekend getaway
Families
I would not recommend this hotel. It was remodeled, but a former hotel chain. The sink backed up, and asked to get a different room. They offered buckets and towels and called the maintenance man. The manager was called and they stated the hotel was full and that they could not help us out as we had utilized a website to reserve/pay for our room. It was like we were being penalized because we pre-paid online. Customer service and appearance need improvement. Breakfast was good, but that was about it.
clean and comfortable
Couples
Only stayed one night at the hotel for Dr. appointment the following day. The room was clean, and bed comfortable. Looked at though they had water problems at one point, but did not effect us. The only thing to make our stay more enjoyable would have been to be further away from the elevator. I would recommend this hotel.
