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Recent guest reviews

I had a great time while in Omaha at the Hilton Home 2 property! When you’re traveling and considering where to stay, the main things we consider are usually price, cleanliness, safety and service. The Hilton Home 2 in W. Omaha checks each of those boxes and MORE! The staff was terrific! Stacy at the front desk is the BEST! She was helpful on the phone with my initial reservation and I had total confidence while traveling that I was going to enjoy my stay! Alex was courteous and professional and the gal (sorry, I don’t remember the name) who prepared and served breakfast was genuinely concerned for people as they started their day. The housekeeping and maintenance staff helped keep the property clean and in working order inside & out! When I’m back in Omaha and need a place to stay for a few days/weeks, the Hilton Home 2 Suites in W. Omaha is it! Thank you Stacy, Alex and the staff for making my stay as good as it was! Y’all did a great job!

The easy of everything. Location was easy to find,staff was great.

This property was dirty outside and in. It was otherwise a good place to stay. Upon arrival, there was leftover food in our fridge...so I guess their COVID policy doesn't include cleaning the fridge! The walls in the bathroom had what appeared to be blood and toothpaste on them. When I told the front desk, and asked for cleaning supplies they gave them to me without offering to clean it themselves. The sink later backed up all this black stuff--I have NO idea what it was. Staff did clean it when we asked. No discount was offered for all of this. Very disappointing. The outside is very full of cigarette buts and trash. the front entry way needs paint and refreshing. I don't know how staff can walk in everyday and not see all this. Oh well, there are lots of other hotels around. Omaha is great. Have fun!

Very nice hotel. It was quiet, couldn't hear slamming doors of others. Comfortable beds. The pool was a little too warm. Couldn't stay in there too long. Would stay here again.

Warm pool was amazing. Didn't like that my card was rejected. Don't know who else it happened too.

This property was conveniently located and very clean and good options on the breakfast buffet.

It smells odd, the bathroom door didn’t shut, the door to the room wouldn’t latch so they had to move us to a different room. The staff was amazing though.

Decent location, hear the highway a bit at night depending on where room is located.

Cute hotel, good breakfast options. Overall no complaints

This was a last minute trip just to get out of town and go somewhere we haven’t gone before. Home2 Suites had just what we were looking for. A hot tub, a swimming pool, and they accept pets so I didn’t have to kennel the dog. Very nice and the staff was very friendly.

House keeping knocking on door at 8AM. Trying to sleep. Breakfast area was crowded and messy. No OJ and limited breakfast food.

It was fine, great time. Nice hotel I would recommend this to my friends

The only issue I had is that the pool was closed for renovations. Otherwise this was a great stay and I will probably stay again. Most of the staff was very helpful and polite

Chicago Street Omaha NE

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located in West Omaha within a short walk of Village Pointe Shopping Center, Home2 Suites by Hilton Omaha West, NE is within a mile (2 km) of Children's Hospital & Medical Center. This 3-star aparthotel has 105 guestrooms and offers conveniences like free breakfast, an indoor pool, and a 24-hour gym.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.


Rooms

Each apartment is air-conditioned and features a kitchenette with a refrigerator, a microwave, and a dishwasher. A 42-inch flat-screen TV is available for entertainment, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include an iPod dock, a sofa bed, and a safe. Limited housekeeping is available.


Property features

Built in 2014, the brand new Home2 Suites by Hilton Omaha West, NE offers an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and laundry facilities.

Room options

Premium Studio, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 4

Suite, 1 Queen Bed, Accessible (Roll-In Shower, Mobility & Hearing)

1 Queen Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Home2 Suites by Hilton Omaha West, NE

Everyone (9) Couples (3) Family (4) Other (1)
5
Everyone

I had a great time while in Omaha at the Hilton Home 2 property! When you’re traveling and considering where to stay, the main things we consider are usually price, cleanliness, safety and service. The Hilton Home 2 in W. Omaha checks each of those boxes and MORE! The staff was terrific! Stacy at the front desk is the BEST! She was helpful on the phone with my initial reservation and I had total confidence while traveling that I was going to enjoy my stay! Alex was courteous and professional and the gal (sorry, I don’t remember the name) who prepared and served breakfast was genuinely concerned for people as they started their day. The housekeeping and maintenance staff helped keep the property clean and in working order inside & out! When I’m back in Omaha and need a place to stay for a few days/weeks, the Hilton Home 2 Suites in W. Omaha is it! Thank you Stacy, Alex and the staff for making my stay as good as it was! Y’all did a great job!

By on Jul 1, 2021

Review comment responded on Jul 6, 2021

Thanks for the great review about your stay with us.

4
Family

The easy of everything. Location was easy to find,staff was great.

By on Jun 13, 2021

Review comment responded on Jun 14, 2021

Thanks for the review about your stay with us.

2
Partner Couples Family

This property was dirty outside and in. It was otherwise a good place to stay. Upon arrival, there was leftover food in our fridge...so I guess their COVID policy doesn't include cleaning the fridge! The walls in the bathroom had what appeared to be blood and toothpaste on them. When I told the front desk, and asked for cleaning supplies they gave them to me without offering to clean it themselves. The sink later backed up all this black stuff--I have NO idea what it was. Staff did clean it when we asked. No discount was offered for all of this. Very disappointing. The outside is very full of cigarette buts and trash. the front entry way needs paint and refreshing. I don't know how staff can walk in everyday and not see all this. Oh well, there are lots of other hotels around. Omaha is great. Have fun!

By on Mar 30, 2021

Review comment responded on Mar 31, 2021

Thanks for the review about your stay with us. I do apologize for the cleanliness issues you had during your stay with us. I will make sure touch base with my staff on all the issues as they are unacceptable. Thanks again for staying with us and I do hope to do business with you again in the future.

5
Family with small children

Very nice hotel. It was quiet, couldn't hear slamming doors of others. Comfortable beds. The pool was a little too warm. Couldn't stay in there too long. Would stay here again.

By on Mar 18, 2021

Review comment responded on Mar 22, 2021

Thanks for your great review about your stay with us.

2
Family Business Business

Warm pool was amazing. Didn't like that my card was rejected. Don't know who else it happened too.

By on Mar 15, 2021

Review comment responded on Mar 15, 2021

Thanks for the review about your stay with us. Please let me know if you need anything else.

5
Partner Couples Family

This property was conveniently located and very clean and good options on the breakfast buffet.

By on Jan 4, 2021

Review comment responded on Jan 12, 2021

Thank you for your response!

4
Everyone

By on Sep 3, 2020

4
Everyone

By on Aug 30, 2020

2
Everyone

It smells odd, the bathroom door didn’t shut, the door to the room wouldn’t latch so they had to move us to a different room. The staff was amazing though.

By , from Kansas City on Jul 9, 2020

2
Partner Couples

Decent location, hear the highway a bit at night depending on where room is located.

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Thank you for your review. We hope we can better serve you soon.

Home2 Suites by Hilton Omaha West, NE

17889 Chicago Street, Omaha, NE 68118
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