This property was in horrible condition. When we got to our room, it was dirty, the bed sheets had brown stains, there were bedbugs and syringe caps in the bed. Also the smoke detector had a bag over it, so it could not tell if there was smoke in the room. Every time I called to talk to the manager, they said he would be in the next shift. I called 3 different times and got the same answer, never getting to talk to the manager. Worst hotel I’ve ever seen. We promptly left and went to another hotel. My family’s safety is important.
Not Clean
It was not very clean-the corners in the bathroom had dirt in them, the carpet needed a stronger vacuum cleaner. There was no coffee or breakfast available. Other guests were noisy.
None of the outside doors locked. Anyone could wander in to the hotel. The hallways were disgusting. When we got there a sign on the desk said no breakfast was available due to renovations but there werent any renovations being done.
Front desk guy was really friendly.
Sorry, I have nothing good to say about this place. It was filthy, they didn’t even vacuum our room, and there was still garbage laying around our room. The windows were left open and it was freezing. There wasn’t even a continental breakfast as advertised, they didn’t try, even with muffins or SOMETHING….just coffee with some powdered creamer. I’m assuming they were doing some remodeling by the looks of things, but we weren’t told. They could’ve tried a lot harder to appreciate their guests. Especially for the price we paid. NEVER going back…..sorry
They were friendly and fast when I needed a room last minute and the price was perfect. The room was clean and the hotel was quiet.
The front sign advertises weekly rates, which doesn't make for a promising start, and the sketchy old man constantly hanging out by the side entrance door only made the first impression worse. On the surface everything appeared clean in the room, however, there were a lot of stray hairs and fibers lurking around, the toilet had mineral scaling and didn't flush well, and the common area flooring had trash all over and looked like it hadn't been vacuumed in quite some time. The curtains still let in quite a bit of light at the time. The refrigerator didn't work, which meant I had to keep my already dwindling stock of breast milk in the cooler and was unable to refreeze the ice packs. I don't believe asking for a new room would have resolved any of the issues, and since it was already late and we were hauling around two small children and two dogs we didn't have time to repack the car and go elsewhere.
Old and in poor condition . Loose trailing tub decals, orange juice was spoiled. Staff was friendly, room was big, no rack for towels
The property was recently taken over by new management--the staff was very friendly upon check-in! The room was clean and updated, free breakfast, and convenient location for what we needed. We would stay again!
I am going to request my money back. If they do not granted I will stop payment. The hotel was so dirty, smelled like urine and I did not realize it until the next morning my door did not lock The hotel was so dirty, smelled like urine and I did not realize it can tell the next morning my door did not lock! I was just getting out of the shower and maintenance man walked right into my room! This place needs to be shut down!
Heater did not work in room, windows were cracked open in room
Over all it is nice experience. Breakfast is only thing that was less than average. They had the bare minimum, it didn’t even include fruits.
Weeds poor and generally poor exterior condition. Room was clean and looked nice every though it showed heavy use. Only really problem was that room smelled musty. Appeared to be mold in the air conditioner that was very loud, but it did work.
Room was nice, bed was comfortable, location was convenient, breakfast was decent. Good value during CWS in Omaha.
This hotel cost $370 for 2 nights, it had the quality of a $39.99 per night motel. Everything was trash, newly renovated my tush. My kids found beer bottle tops under the bed, no room service, had to track down staff to get clean towels. This hotel makes me think twice before using Orbitz again.
As motel, it is over average. The price is reasonable, and staff there are friendly.
coffee maker didn't work, was kind of upsetting after missing breakfast
Located in Millard, Super 8 by Wyndham Omaha I-80 West is 1.7 mi (2.7 km) from Johnny Goodman Golf Course and within a 10-minute drive of Defy Gravity Indoor Trampoline Park. This 65-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
40-inch TVs come with digital channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include refrigerators, microwaves, and coffee makers.
Super 8 by Wyndham Omaha I-80 West features free WiFi in public areas, meeting rooms, and conference space. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a business center, a computer station, and free newspapers.
This property was in horrible condition. When we got to our room, it was dirty, the bed sheets had brown stains, there were bedbugs and syringe caps in the bed. Also the smoke detector had a bag over it, so it could not tell if there was smoke in the room. Every time I called to talk to the manager, they said he would be in the next shift. I called 3 different times and got the same answer, never getting to talk to the manager. Worst hotel I’ve ever seen. We promptly left and went to another hotel. My family’s safety is important.
Not Clean
Hello Andrew, I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
It was not very clean-the corners in the bathroom had dirt in them, the carpet needed a stronger vacuum cleaner. There was no coffee or breakfast available. Other guests were noisy.
Hello Gloria,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our breakfast and your insights regarding our carpet. We hope to see you again to provide you with an exceptional level of service and hospitality.
None of the outside doors locked. Anyone could wander in to the hotel. The hallways were disgusting. When we got there a sign on the desk said no breakfast was available due to renovations but there werent any renovations being done.
Hello Frank,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Front desk guy was really friendly.
Hello Alan, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
Sorry, I have nothing good to say about this place. It was filthy, they didn’t even vacuum our room, and there was still garbage laying around our room. The windows were left open and it was freezing. There wasn’t even a continental breakfast as advertised, they didn’t try, even with muffins or SOMETHING….just coffee with some powdered creamer. I’m assuming they were doing some remodeling by the looks of things, but we weren’t told. They could’ve tried a lot harder to appreciate their guests. Especially for the price we paid. NEVER going back…..sorry
Hello Cheri,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
They were friendly and fast when I needed a room last minute and the price was perfect. The room was clean and the hotel was quiet.
Thank you so much for the incredible rating. We look forward to your next visit!
The front sign advertises weekly rates, which doesn't make for a promising start, and the sketchy old man constantly hanging out by the side entrance door only made the first impression worse. On the surface everything appeared clean in the room, however, there were a lot of stray hairs and fibers lurking around, the toilet had mineral scaling and didn't flush well, and the common area flooring had trash all over and looked like it hadn't been vacuumed in quite some time. The curtains still let in quite a bit of light at the time. The refrigerator didn't work, which meant I had to keep my already dwindling stock of breast milk in the cooler and was unable to refreeze the ice packs. I don't believe asking for a new room would have resolved any of the issues, and since it was already late and we were hauling around two small children and two dogs we didn't have time to repack the car and go elsewhere.
Old and in poor condition . Loose trailing tub decals, orange juice was spoiled. Staff was friendly, room was big, no rack for towels
The property was recently taken over by new management--the staff was very friendly upon check-in! The room was clean and updated, free breakfast, and convenient location for what we needed. We would stay again!
Hello Marcela, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.