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Recent guest reviews

We got to check-in around 5:20, which us already 1-2 hours after check-in. Room wasn't ready, told us it would be 15 minutes. Valet was full (only option or feed the meter) and that 15 minutes turn into and hour and a half after we finally got a different type of room. Short staffed and there were about 5 other couples in our situation. Hotel was fine. For seemingly a "nice" hotel, the beds are cheap, looks like a prison in the hallways and the shower only blasted up to luke warm water. Spend your money elsewhere.

We had a corner room which was very nice , really liked showers . Great drinks in the bar.

Winter time without carpet in the rooms make it muddy and messy. There was minimal plug ins available. Not enough blankets We did enjoy the cocktail lounge but not friendly staff.

Love the decor. Liked the location within walking distance of Old Market area.

No parking for regular truck Elevators smelled like something dead in them, Not kid friendly and believe they kept my deposit for no reason. And no reason given. Staff we encountered were nice and friendly.

Very noisy with police and fire sirens. The windows are not well insulated. There are two nightclubs next door and the police came to keep the peace. Not a nice neighborhood.

We found out on arrival that there parking deck will not accommodate large SUVs. We were able to park across the street in a lot, but had to rearrange our schedule to accommodate the overnight parking that ends at 8am, or be stuck paying more. The rooms could also use some fresh paint, particularly around trim.

The website stated there was airport pick up and drop off available, but I needed to call ahead. So I called ahead, confirmed pick up and was told to call again when I arrive at the airport. When I arrived, I called but there was no shuttle available. OK, sometimes there are mix-ups. But, when leaving, I went to the front desk, scheduled a shuttle to the airport and confirmed one would, in fact, be available. I was told, they even wrote my name and departing time down. When the time came to leave, no shuttle. I politely complained to the person at the desk, recounting the steps I took to ensure a shuttle (for arrival and departure) she couldn't even look me in the face. Why would they set her (and me) up like that?? The AC system in the room was horribly loud, it never stopped rattling unless you turned the system off, but then it would get upward of 80 degrees in the room. When I asked about it, they said someone would look into it. Someone did, but to no avail and they left the area filled with ceiling debris. When I asked about it again, the staff at the desk immediately avoided eye contact, apologized and stated they knew there was, and has been, problems with the AC. Why lie about it? The room was clean, the bed was ok, but the sheets were old and there was a rip on one side. However, the bathroom shower was gross; stuff in the drain kind of gross. And, the shower leaked everywhere causing discolored scum to build up around the bottom inside and outside.

Beautiful photos online! It was disappointing to see dirty walls, doors, and halls leading to the room. I do not recommend this hotel for the price we paid.

Frustrated with a delay over an hour with check in. Overall atmosphere of hotel was nice.

Hotel was nice, beds were comfortable, shower was nice.

For the price and being rated as a premier place to stay i was disappointed. The room was run down, there was no amenities unless you pay extra on top of the pricey room rate. The only way to get coffee was if you had a token. You were limited to one then you had to pay. Food could be obtained on premises at the upscale pricey restaurants because they got rid of the grab and go breakfast. Thank goodness there was restaurants near by. And even though i had paid upfront for my room they kept trying to charge my credit card for the stay. I had to tell them twice i had prepaid. The first time I stayed it was really nice but in less than 6 months it went down hill. I would recommend any place but there. Omaha has better places to stay that are cheaper.

For the asking price, the Hotel was run down. Had no ammenties, tokens for 1 cup of coffee after that you had to pay. Resturant

Love the restaurant and lounge. The spacious room and amazing shower. For $250 a night for 2 nights booked, I expected better in room entertainment with streaming service as well as comp breakfast each morning.

The room floor was not clean. The bathroom in particular was filthy with the shower drain clogged with a clump of hair. GROSS!

Harney Street Omaha NE

Hotel highlights

  • Walking distance to Orpheum Theater and Omaha Children's Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Omaha, Hotel Deco is adjacent to Orpheum Theater and within a 10-minute walk of other popular attractions like Omaha Children's Museum. This 4.5-star hotel has 89 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

All of Hotel Deco's 89 rooms are individually decorated and have an array of amenities, including iPod docks, refrigerators, and minibars. Guests can expect free WiFi and 37-inch plasma TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and desks are also standard.


Property features

Guests of Hotel Deco enjoy a fitness center, free WiFi in public areas, and a conference center. Valet parking is available for USD 23.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 4

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 5

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Hotel Deco

Everyone (25) Couples (4) Family (8)
3
Partner Couples

We got to check-in around 5:20, which us already 1-2 hours after check-in. Room wasn't ready, told us it would be 15 minutes. Valet was full (only option or feed the meter) and that 15 minutes turn into and hour and a half after we finally got a different type of room. Short staffed and there were about 5 other couples in our situation. Hotel was fine. For seemingly a "nice" hotel, the beds are cheap, looks like a prison in the hallways and the shower only blasted up to luke warm water. Spend your money elsewhere.

By , from Kansas City on Jan 19, 2020

Review comment responded on Jan 25, 2020

I am so sorry you experienced those things. We look forward to another chance to provide amazing service to you and your family. We hope to see you in the near future!

4
Family

We had a corner room which was very nice , really liked showers . Great drinks in the bar.

By on Jan 18, 2020

Review comment responded on Jan 25, 2020

That is amazing to heart that you enjoyed your stay. We hope to see you again soon.

3
Family Family

Winter time without carpet in the rooms make it muddy and messy. There was minimal plug ins available. Not enough blankets We did enjoy the cocktail lounge but not friendly staff.

By on Jan 13, 2020

Review comment responded on Jan 25, 2020

We hope you will allow us to wow you on your next stay at Deco.

5
Partner Couples Friends Family

Love the decor. Liked the location within walking distance of Old Market area.

By on Dec 23, 2019

Review comment responded on Dec 24, 2019

Thank you for the 5 out of 5 rating! We're thrilled to read you enjoyed Hotel Deco's historic building, and prime location. Old Market is very beautiful this time of year with their Christmas decorations. We wish you a warm and happy holiday. Please visit again soon.

1
Family with small children

No parking for regular truck Elevators smelled like something dead in them, Not kid friendly and believe they kept my deposit for no reason. And no reason given. Staff we encountered were nice and friendly.

By on Dec 18, 2019

Review comment responded on Dec 19, 2019

Thank you so much for your feedback.

2
Everyone

By on Nov 20, 2019

Review comment responded on Nov 25, 2019

We are sorry about the rating that you gave us. We are in the process of many changes and improvements and hope that these will address any issues you may have had.

3
Friends

Very noisy with police and fire sirens. The windows are not well insulated. There are two nightclubs next door and the police came to keep the peace. Not a nice neighborhood.

By on Aug 26, 2019

Review comment responded on Aug 26, 2019

Thank you so much for your feedback, I do apologize for the noise during your stay. The downtown area is very alive on the weekend. We hope to see your return soon.

3
Family

We found out on arrival that there parking deck will not accommodate large SUVs. We were able to park across the street in a lot, but had to rearrange our schedule to accommodate the overnight parking that ends at 8am, or be stuck paying more. The rooms could also use some fresh paint, particularly around trim.

By on Aug 10, 2019

1
Family

The website stated there was airport pick up and drop off available, but I needed to call ahead. So I called ahead, confirmed pick up and was told to call again when I arrive at the airport. When I arrived, I called but there was no shuttle available. OK, sometimes there are mix-ups. But, when leaving, I went to the front desk, scheduled a shuttle to the airport and confirmed one would, in fact, be available. I was told, they even wrote my name and departing time down. When the time came to leave, no shuttle. I politely complained to the person at the desk, recounting the steps I took to ensure a shuttle (for arrival and departure) she couldn't even look me in the face. Why would they set her (and me) up like that?? The AC system in the room was horribly loud, it never stopped rattling unless you turned the system off, but then it would get upward of 80 degrees in the room. When I asked about it, they said someone would look into it. Someone did, but to no avail and they left the area filled with ceiling debris. When I asked about it again, the staff at the desk immediately avoided eye contact, apologized and stated they knew there was, and has been, problems with the AC. Why lie about it? The room was clean, the bed was ok, but the sheets were old and there was a rip on one side. However, the bathroom shower was gross; stuff in the drain kind of gross. And, the shower leaked everywhere causing discolored scum to build up around the bottom inside and outside.

By on Aug 8, 2019

2
Everyone

By on Jun 9, 2019

Review comment responded on Jul 13, 2019

Thank you for you feed back.

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