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Heritage Hotel Lancaster

3.0 star property
Hotel with free parking, steps from Dutch Apple Dinner Theatre
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Seasonal outdoor pool, pool umbrellas
Interior entrance
Breakfast, lunch and dinner served
Fountain
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lancaster

Heritage Hotel Lancaster places you next to Dutch Apple Dinner Theatre and within a 10-minute drive of other popular attractions like Franklin & Marshall College. This 3-star hotel has 164 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 miles
  • Leisure Bowling & Golfing Center - 2 min drive - 1.8 miles
  • Franklin & Marshall College - 8 min drive - 5.3 miles
  • Tanger Outlets Lancaster - 17 min drive - 12.9 miles
  • Dutch Wonderland - 17 min drive - 13.1 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪Centerville Diner - ‬20 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The Gerhart Coffee Company - ‬16 min walk
  • ‪New Town Food and Spirits - ‬2 min drive
  • ‪Saladworks - ‬6 min walk

About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
Guests of Heritage Hotel Lancaster have access to a children's pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
35-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 35.00 per pet, per day
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Heritage Hotel Lancaster?

Heritage Hotel Lancaster provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Heritage Hotel Lancaster?

This hotel is located in Lancaster, just steps from Dutch Apple Dinner Theatre. You'll also find Spooky Nook Sports and Field of Screams within a short drive.

Will I be able to park at Heritage Hotel Lancaster?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Hotel Lancaster have a casino at the property?

No, Heritage Hotel Lancaster doesn't have a casino.

Will I find an indoor pool at Heritage Hotel Lancaster?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Heritage Hotel Lancaster?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Heritage Hotel Lancaster have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Heritage Hotel Lancaster have a restaurant with a breakfast menu?

Yes, Heritage Hotel Lancaster serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will Heritage Hotel Lancaster allow pets to stay for free?

Although they can't stay for free, pets are welcome at Heritage Hotel Lancaster for a fee of USD 35.00 per pet, per day.

Does Heritage Hotel Lancaster have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Heritage Hotel Lancaster?

The closest major airport to Heritage Hotel Lancaster is Lancaster, PA (LNS), which is 9.9 mi away (15 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is located 29.5 mi away (34-minute drive).

Are there rooms with balconies at Heritage Hotel Lancaster?

No, at Heritage Hotel Lancaster, there aren't any guestrooms that list a balcony.

Does Heritage Hotel Lancaster have a wedding venue on site?

Take advantage of the wedding venue at Heritage Hotel Lancaster if you plan to say "I do" during your trip.

Reviews

Heritage Hotel Lancaster Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Yevgeniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked how there was a restaurant at the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Irene K

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelly

Stayed 2 nights in Jul 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated, but it is charming. Could use some general upkeep. My GPS took me to the back parking lot, and the lobby is on the 2nd floor so check-in was a bit of a maze. Front desk staff was super friendly and helpful! He even gave me a map that showed parking, the floors, and the restaurant lay out. Bed was comfortable. AC was cold but was loud and rattled throughout the night. Overall the hotel was very quiet even with a restaurant and theatre next to it. Convenient location for everything in the area. Hotel gym was lacking. One weight machine was broke. No free weights and the cardio equipment looked at least a decade or two old.
Stayed 1 night in Aug 2025

10/10 Excellent

Akoly

Stayed 1 night in Aug 2025

2/10 Terrible

Warren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a ADA accessible room and did not get it. The staff was unprofessional. My Brother and Mom could even barely fit their walkers into the bathroom. When we tried to discuss it, the staff just shrugged it off . We were very disappointed.
Stayed 2 nights in Aug 2025

8/10 Good

LUIS

Stayed 2 nights in Jul 2025

8/10 Good

Suk Min

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Echoe

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
They had a basement level with rooms next to the landury room and when we got to our room it wasn't cleaned. The beds wernt made and the dirty towels were on the floor. I didnt go in the room just opened the door and we were done. We handed i. Our room keys and rented a room at a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Amy

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a an older building it was very well kept and we had a lovely trip. Would absolutely stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Betteann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Gregory

Traveled with family
Liked: Amenities
Overall a clean property. Decor and hallway carpet is dated- from the medieval themed Quality Inn of the property from the 70’s and 80’s. Checkin was quick and efficient and the staff were friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Katie

Stayed 3 nights in Jul 2025

10/10 Excellent

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a wedding weekend!
Stayed 1 night in Jul 2025

2/10 Terrible

fataneh

Stayed 2 nights in Apr 2025

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