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Heritage Hotel Lancaster

3.0 star property
Hotel with free parking, steps from Dutch Apple Dinner Theatre
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Fountain
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing
Breakfast, lunch and dinner served
Interior entrance
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(52 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lancaster

Heritage Hotel Lancaster places you next to Dutch Apple Dinner Theatre and within a 10-minute drive of other popular attractions like Franklin & Marshall College. This 3-star hotel has 164 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 miles
  • Leisure Bowling & Golfing Center - 2 min drive - 1.8 miles
  • Franklin & Marshall College - 8 min drive - 5.3 miles
  • Tanger Outlets Lancaster - 17 min drive - 12.9 miles
  • Dutch Wonderland - 17 min drive - 13.1 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Centerville Diner - ‬20 min walk
  • ‪New Town Food and Spirits - ‬2 min drive
  • ‪APlus at Sunoco - ‬3 min walk
  • ‪Arby's - ‬2 min drive

About this property

Heritage Hotel Lancaster

Hotel with free parking, steps from Dutch Apple Dinner Theatre
Guests of Heritage Hotel Lancaster have access to a children's pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
35-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 35.00 per pet, per day
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Heritage Hotel Lancaster?

Heritage Hotel Lancaster provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Heritage Hotel Lancaster?

This hotel is located in Lancaster, just steps from Dutch Apple Dinner Theatre. You'll also find Spooky Nook Sports and Field of Screams within a short drive.

Is parking available on site at Heritage Hotel Lancaster?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Hotel Lancaster have a casino at the property?

No, Heritage Hotel Lancaster doesn't have a casino.

Will I find an indoor pool at Heritage Hotel Lancaster?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Heritage Hotel Lancaster?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Heritage Hotel Lancaster?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Heritage Hotel Lancaster have a restaurant with a breakfast menu?

Yes, Heritage Hotel Lancaster serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will Heritage Hotel Lancaster allow pets to stay for free?

Although they can't stay for free, pets are welcome at Heritage Hotel Lancaster for a fee of USD 35.00 per pet, per day.

Are there connecting rooms at Heritage Hotel Lancaster?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Heritage Hotel Lancaster?

The closest major airport to Heritage Hotel Lancaster is Lancaster, PA (LNS), which is 9.9 mi away (15 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is located 29.5 mi away (34-minute drive).

Can I book a room with a balcony at Heritage Hotel Lancaster?

No, at Heritage Hotel Lancaster, there aren't any guestrooms that list a balcony.

Does Heritage Hotel Lancaster have a wedding venue on site?

Take advantage of the wedding venue at Heritage Hotel Lancaster if you plan to say "I do" during your trip.

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kelsey

Traveled with family and small children
Liked: Staff & service, amenities
Plenty of parking; however, the whole front of the building and parking lot is for the hotel restaurant (Loxley’s). It was not clear that the hotel entrance was actually on the right side of the building further back. Front desk staff was friendly and checked us in quickly. Hotel is definitely dated. Elevator is tiny and blends right in to the other doors along the hallway. Not many options for vending machines. Room was clean enough for us, but toilet looked like it could have been moldy? Grout was stained, walls were stained here and there. Definitely just okay. Nice shampoo, conditioner and body wash were provided in the shower which is always a nice touch. We did have dinner at Loxley’s which is connected to the hotel. Unfortunately for us, there was a wedding occupying the bar area that you enter from the hotel through so staff asked us to go back up to the second floor and go around. They were very kind about it and we didn’t mind. We got lost going around and another gentleman helped us get there. The food was delicious and staff were great! Would likely stay again just for Loxley’s alone. All in all, in was okay for our short weekend stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Stayed 1 night in Oct 2025

10/10 Excellent

Joanelly

Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

The room was very nice. Dinner was good on Friday night. Breakfast this morning was horrible. Avoid it.
Stayed 1 night in Oct 2025

4/10 Poor

Mahmoud

Stayed 1 night in Jun 2025

6/10 Okay

Mahmoud

Traveled with family
Disliked: Staff & service, amenities
Clean room.noise ..busy parking
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10 would stay again

Honestly love this hotel. I cannot say enough about how amazing it always is to stay here. I regularly use this hotel for Shore Leave, the Penn Ren Faire, and other events in the Lancaster area. The rooms are comfortable and the staff is amazingly helpful. The attached restaurant is a great place to eat and have quiet meetings, or enjoy the social setting at the bar.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberta

Stayed 2 nights in Sep 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great Find

I was pleasantly surprised. I knew it was an older hotel however it was very clean and up to date. It was full, but also quiet. The attached restaurant was very nice. Housekeeping actually came in everyday to make beds/tidy up and change towels, which was nice as most hotels no longer offer this service. I would definitely stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Eve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are seeing a show at Dutch Apple. Right next door so you can just park and walk. Room was clean, staff was nice
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Jeffrey, Englewood

Stayed 1 night in Aug 2025

8/10 Good

Tracy

Liked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Erin

Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jeffrey

Stayed 2 nights in Sep 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

diane l.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when going to an evening show at Dutch Apple dinner theater. The rooms on the 3rd floor are usually quiet and clean and comfortable. They've recently upgraded the showers with grab bars and shampoo, conditioner and body wash dispensers. I just wish they would add a towl bar next to the sink for a hand towel.
Stayed 2 nights in Sep 2025

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