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Heritage Hotel Lancaster

3.0 star property
VIP Access

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Photo gallery for Heritage Hotel Lancaster

Fountain
Interior entrance
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing
Breakfast, lunch and dinner served
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Centerville Rd, Lancaster, PA, 17601
  • Place, Dutch Apple Dinner Theatre
    ‪1 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪17 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪27 min drive‬
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(54 reviews)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Jetted Tub, Pool View

Deluxe Room, 1 King Bed, Jetted Tub, Pool View | Premium bedding, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Accessible

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Lancaster

Heritage Hotel Lancaster places you next to Dutch Apple Dinner Theatre and within a 10-minute drive of other popular attractions like Franklin & Marshall College. This 3-star hotel has 164 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Dutch Apple Dinner Theatre - 1 min walk - 0.0 miles
  • Leisure Bowling & Golfing Center - 2 min drive - 1.8 miles
  • Franklin & Marshall College - 8 min drive - 5.3 miles
  • Dutch Wonderland - 17 min drive - 13.1 miles
  • American Music Theatre Lancaster - 19 min drive - 14.2 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 34 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪New Town Food and Spirits - ‬2 min drive
  • ‪Centerville Diner - ‬20 min walk
  • ‪Arby's - ‬2 min drive
  • ‪APlus at Sunoco - ‬3 min walk

About this property

Heritage Hotel Lancaster

Guests of Heritage Hotel Lancaster have access to a children's pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
35-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, microwaves, and coffee makers are also available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 16.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 35.00 per pet, per day
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 10.95 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Heritage Hotel
Heritage Hotel Lancaster
Heritage Lancaster
Heritage Hotel Lancaster Hotel
Heritage Hotel Lancaster Lancaster
Heritage Hotel Lancaster Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Heritage Hotel Lancaster?

Heritage Hotel Lancaster provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Heritage Hotel Lancaster?

As of Feb 26, 2026, prices found for a 1-night stay for 2 adults at Heritage Hotel Lancaster on Mar 8, 2026 start from 109.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Heritage Hotel Lancaster?

This hotel is located in Lancaster, just steps from Dutch Apple Dinner Theatre. You'll also find Spooky Nook Sports and Park City Center within a short drive.

Is parking available on site at Heritage Hotel Lancaster?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Heritage Hotel Lancaster have a casino at the property?

No, Heritage Hotel Lancaster doesn't have a casino.

Will I find an indoor pool at Heritage Hotel Lancaster?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What do couples enjoy most about Heritage Hotel Lancaster?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Does Heritage Hotel Lancaster have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Heritage Hotel Lancaster have a restaurant with a breakfast menu?

Yes, Heritage Hotel Lancaster serves buffet breakfast on weekday mornings for a surcharge from its restaurant.

Will Heritage Hotel Lancaster allow pets to stay for free?

Although they can't stay for free, pets are welcome at Heritage Hotel Lancaster for a fee of USD 35.00 per pet, per day.

Are there connecting rooms at Heritage Hotel Lancaster?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Heritage Hotel Lancaster?

The closest major airport to Heritage Hotel Lancaster is Lancaster, PA (LNS), which is 9.9 mi away (15 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is located 29.5 mi away (34-minute drive).

Are there rooms with balconies that I can book at Heritage Hotel Lancaster?

No, there aren't any guestrooms with balconies at Heritage Hotel Lancaster.

Does Heritage Hotel Lancaster have a wedding venue on site?

Take advantage of the wedding venue at Heritage Hotel Lancaster if you plan to say "I do" during your trip.

Heritage Hotel Lancaster Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews
Rating 8 - Good. 283 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Erika

Liked: Cleanliness, staff & service, amenities
Clean room and nice staff
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable hotel was in a great locatio. The restaurant was good and prices were great
Stayed 2 nights in Oct 2025

10/10 Excellent

Cherelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and room was very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good staff. Everything was within 10min drive
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Check in was easy. Staff was so nice. Loxley’s was amazing. Ate at the bar and the waiter (wish I got his name!) was wonderful. While it’s a little dated, the layout is amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
We stay there multiple times a year..the rooms are always comfortable and clean (also recently updated)... The buffet breakfast is great ( gluten free items( and the restaurant as well
Stayed 1 night in Oct 2025

2/10 Terrible

Tom

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Under age kids screaming, slamming doors, running up and down the halls. Bumping into elderly people 230am Cops were called for kid screaming and cursing in the hallway. 3, 14-16 yrs old in rooms by themselves as the parents illegally dropped them off and left. Hotel staff did nothing for anyone for hours 230 in the morning
Stayed 1 night in Nov 2025

10/10 Excellent

Jose L

Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location to shopping and amusement park. Nice, clean room with comfortable beds. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service
Very friendly and courteous staff. Beautiful and clean room
Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the usual assortment. Food was ok... Selection could have been better.
Stayed 2 nights in Oct 2025

6/10 Okay

Jake

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are old and though clean just in need of updating. My kids and I both woke up in the morning with sore throats. My.son who has dust allergies coughed all night from the dusty old carpet. The bathroom drop ceilings you could see dust and dirt in the seams of the pannels. And when booking the site said nothing about the $16.00 a head breakfast charge for what looked no different than your average hotel free continental breakfast. The rooms are small, bathroom is very small. You'll have your shoulder in the shower curtain sitting on the toilet. I've stayed in much nicer for less money.
Stayed 1 night in Oct 2025

10/10 Excellent

Irene K

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

RITA, ROCHESTER

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Oct 2025

8/10 Good

Russ

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel several times while visiting our daughter in college. Never a bad experience. It’s clean, quiet, staff is friendly, right off the highway in an area with lots of things around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruth, Quarryville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and relaxing. Ernie is an asset to the establishment. He is friendly and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Asante

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner at Loxley'd was great. Pet friendly accommodations is very important to us and greatly appreciated
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Busy road that cuts through parking lot. Odd place to have the road cut through and makes the area busier than it needs to be. Price is high for room. I’ve stayed at nicer places for less cost.
Stayed 1 night in Oct 2025

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