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Candlewood Suites - Lancaster West by IHG

2.5 star property
Hotel with free parking, near Dutch Apple Dinner Theatre

Choose dates to view prices

Photo gallery for Candlewood Suites - Lancaster West by IHG

Exterior
Property amenity
Studio Suite, 1 King Bed, Accessible (Communications) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
100 South Tree Drive, Lancaster, PA, 17603
  • Place, Dutch Apple Dinner Theatre
    ‪16 min walk‬
  • Place, Leisure Bowling & Golfing Center
    ‪2 min drive‬
  • Place, Dutch Wonderland
    ‪18 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed (Comm, Roll In Shwr)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Lancaster

Dutch Apple Dinner Theatre is a short stroll from Candlewood Suites - Lancaster West by IHG, and other popular attractions like Franklin & Marshall College are within a 10-minute drive. This 85-room hotel has an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Dutch Apple Dinner Theatre - 16 min walk - 0.9 miles
  • Leisure Bowling & Golfing Center - 2 min drive - 1.3 miles
  • Franklin & Marshall College - 9 min drive - 5.5 miles
  • Tanger Outlets Lancaster - 17 min drive - 13.1 miles
  • Dutch Wonderland - 18 min drive - 13.3 miles

Getting around

  • Lancaster Station - 14 min drive
  • Lancaster, PA (LNS) - 20 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Centerville Diner - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪New Town Food and Spirits - ‬17 min walk

About this property

Candlewood Suites - Lancaster West by IHG

Hotel with free parking, near Dutch Apple Dinner Theatre
Guests of Candlewood Suites - Lancaster West by IHG have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include kitchens, refrigerators, and microwaves. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Days Inn & Suites by Wyndham Lancaster Amish Country
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  • Parking included
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 75.00 per day
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 10 PM.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Lancaster West Hotel
Candlewood Suites Lancaster West
Candlewood Suites ncaster Wes
Candlewood Suites Lancaster West
Candlewood Suites Lancaster West by IHG
Candlewood Suites Lancaster West an IHG Hotel
Candlewood Suites - Lancaster West by IHG Hotel
Candlewood Suites - Lancaster West by IHG Lancaster
Candlewood Suites - Lancaster West by IHG Hotel Lancaster

Frequently asked questions

Is free cancellation available at Candlewood Suites - Lancaster West by IHG?

Candlewood Suites - Lancaster West by IHG offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Candlewood Suites - Lancaster West by IHG?

This hotel is located in Lancaster within a short 13-minute walk of Dutch Apple Dinner Theatre. You'll also find Park City Center and Central Market within a short drive.

Is there parking available at Candlewood Suites - Lancaster West by IHG?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, free RV/bus/truck parking and wheelchair-accessible van parking are also available.

Does Candlewood Suites - Lancaster West by IHG include a casino at the property?

No, Candlewood Suites - Lancaster West by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites - Lancaster West by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 9 AM and 10 PM.

What amenities will couples enjoy at Candlewood Suites - Lancaster West by IHG?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a 24-hour fitness facility.

Are there hot tubs at Candlewood Suites - Lancaster West by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites - Lancaster West by IHG have a restaurant that serves breakfast?

No, Candlewood Suites - Lancaster West by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites - Lancaster West by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Candlewood Suites - Lancaster West by IHG for a fee of USD 75.00 per pet, per day. A deposit of USD 75.00 per day is collected.

Does Candlewood Suites - Lancaster West by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Candlewood Suites - Lancaster West by IHG?

The closest major airport to Candlewood Suites - Lancaster West by IHG is Lancaster, PA (LNS), which is 9.4 mi away (20 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 21.9 mi away.

Are there rooms with balconies at Candlewood Suites - Lancaster West by IHG?

No, there aren't any guestrooms with balconies at Candlewood Suites - Lancaster West by IHG.

Candlewood Suites - Lancaster West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 847 reviews
Rating 8 - Good. 196 out of 847 reviews
Rating 6 - Okay. 98 out of 847 reviews
Rating 4 - Poor. 53 out of 847 reviews
Rating 2 - Terrible. 68 out of 847 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The snack room was such a fun idea! The staff was never at the desk. We had to wait to check in and out. The room was amazing though. We’d come again but plan to leave time to check in and out.
Stayed 1 night in Sep 2025

6/10 Okay

Sue

Stayed 2 nights in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a night or two

easy check-in,good parking,the room was cleanthe bed was a bit hard the pool area was very humid and did not look clean did not use the pool but did notice that there were no towels available at the towel rack
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando II, Newark

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still new hotel and hopefully they’ll keep their standards. The reason why I rated this facility really high.. Kudos to the front desk employees. Good customer service..
Stayed 9 nights in Aug 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

KESHA

Stayed 2 nights in Aug 2025

10/10 Excellent

Mrs. Adeaneis

Traveled with family and small children
Liked: Amenities
Ali front desk host is top tier resourceful very hospitable
Stayed 1 night in Aug 2025

10/10 Excellent

Darius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add gallon of water in the small shop.
Stayed 1 night in Aug 2025

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay...easy in and out
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Amenities
Room was a good size with everything we needed. Food was not provided
Stayed 3 nights in Jul 2025

6/10 Okay

James, Dumfries

Traveled with family
Liked: Cleanliness, staff & service
Decent place to stay for a night.
Stayed 1 night in Jul 2025

8/10 Good

Kiara

Hotel was clean
Stayed 1 night in Jul 2025

2/10 Terrible

Nathan

Stayed 2 nights in Jul 2025

6/10 Okay

Carl

Stayed 3 nights in Jul 2025

8/10 Good

Candice

Traveled with partner
Liked: Amenities
Stayed 1 night in Jul 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jul 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 3 nights in Jun 2025

4/10 Poor

Alok

Business traveler
Disliked: Cleanliness, property conditions & facilities
Unhygienic conditions. Noisy. No pet control and poor management. DO NOT RECOMMEND
Stayed 4 nights in Jun 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed myself
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness
Did not receive the room that I booked, booked king suite ended up with 2 double suite
Stayed 3 nights in Jun 2025

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