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Hampton Inn Lancaster

2.5 out of 5.0

Recent guest reviews

the hotel staff was amazing.helpful and tried to accommodate us in every way

Very friendly check-in. And great breakfast -- a scambled egg medley with onion and sausage,

After sleeping over night I found I could hear outside traffic and hallway noise. It was not a game changer for me I still found the over all experience very pleasant and would stay again at the same location. I felt safe, beds were comfortable and rooms were very clean.

Persons in the adjacent room were "partying, loud" until late. Very disturbing.

Staff was great. Not there to experience it. I was there for a funeral

We arrived early at noon and were not able to check in, which was fine. However, when we arrived an hour after the 3pm check in time the room was still not ready. We were waiting an additional 20 minutes in the lobby. We were offered a cup of coffee and asked to be patient since there are only four studio suites and they are the last to be cleaned. No effort made to make up for the room not being ready when it should have been. The room had a micro fridge which did not work. We were not told about this at check in and our ice cream from the Turkey Hill Exp. and daughter's medicine were wasted the next day when we woke up and discovered that the microfrodge did not work. I tested the outlet with a phone charger and realized there was an electrical issue. I didn't bother mentioning at check out based on our earlier experience. Overall, we have had much better experiences at other Hampton Inns, such as the Hummelstown, PA property. There are many similar options in Lancaster to stay at instead of roll the dice on this property.

The stay was good. We were in town for a wedding and spent very little time in the room. Clean and comfy.

Our family had a great time here. We had decided to reserve a suite for the extra room and we were very pleased. The room was clean and comfortable. We appreciated the hot breakfast and the hot tea they had for us throughout the day.

The hotel was close to all attractions. The staff were very helpful and attentive. The rooms were clean and well maintained.

I love Hampton Inn! The quality of their rooms, amenities, and staff is always on point. Their coffee bar and free hot breakfast eliminates the need to find those things elsewhere, therefore saving us money. This one had THE best hot water and water pressure I've ever experienced in a hotel.

Very good stay. Clean room, well kept common areas and nice breakfast. Decent location.

This Hampton Inn is number one on my list. I've stayed here a lot over the course of 7 - 8 years. The staff is consistently nice and hospitable. The rooms are clean, the beds are comfortable and the lobby is a great gathering place. It's a great central location. I've yet to have a bad experience here.

We checked in and that went smooth we got up to the room there was a little mold around the tub and the beds were hard and hurt my back.

The hotel had extremely helpful staff and was a great stay

We were very pleased. Our grandchildren enjoyed the pool and the rooms were clean and comfortable. We also enjoyed the breakfast.

One night stay - was perfect!

Room was clean and organized, staff were friendly and breakfast was fantastic!!

My husband and I went to Lancaster for our 1 year anniversary. The location was good, not too far from the main attractions. The hotel itself was nice, good breakfast in the morning. THe rooms though had VERY thin walls. You were able to hear the room above you and on both sides showering and flushing the toilet, as well as conversations at times. We also had some problems with the housecleaning staff throwing away some things we left in the bathroom. Overall it is a nice hotel, but would not be my first choice when planning a lancaster getaway.

We did not notice that we had booked a King handicapped room. We tried to change it at the hotel and were told they could not, yet they offered another patron with NO reservations a King room. We were then told because we had booked via [...]and payed a lower rate, they could not change the room, they could give the room that they wanted, ours was across from the Laundry/Housekeeping so we were awakened with arriving employees at 0630 each morning. On check out we were told they really like prebooking on [...], as they get paid in advance and if the patrons do NOT like their room it is okay,as the reservation is prepaid and if they do not like the room and check out they are already paid. As per their policy, they cannot change reservations booked on [...], as they were booked on [...]. Note we have NEVER had a problem making changes at any other facilty we booked thru [...]or thru Hampton Inns. Would we stay at this hotel again? NO, but would go back to the area again.

I was there to shop the outlets for my birthday. I was able to get a room on the top floor and it was blissfully quiet. Two minor complaints, the breakfast buffet needed a few more choices for meat lovers such as bacon or sausage. Also there was a short power outaged due to a windstorm. Good customer service would have been to call the guests and ask if they needed anything since the elevators were out of service. Overall, for the price it was a good stay.

545 Greenfield Rd Lancaster PA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Harrisburg Area Community College, Hampton Inn Lancaster is within 3 miles (5 km) of Tanger Outlets Lancaster. This 129-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also near Lancaster Mennonite Historical Society and Biblical Tabernacle Reproduction.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

All 129 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also available.


Property features

At Hampton Inn Lancaster, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

One queen study sofabed non smoking

Queen 1 | Sleeps 4

Two queens refrig micro non smoking

Queen 2 | Sleeps 4

Studio, Two Queen Beds, Non-Smoking (Sofa Bed)

Queen 2 | Sleeps 5

Room, 2 Queen Beds, Accessible (Hearing, Poolside)

Queen 2 | Sleeps 4

Guest reviews for Hampton Inn Lancaster

Everyone (5) Couples (8) Business (1) Family (10) Friends (4) Other (2)
4
Everyone

the hotel staff was amazing.helpful and tried to accommodate us in every way

By on Jan 16, 2018

Review comment responded on Feb 16, 2018

Thank you for taking the time to leave your review!

4

location just 10 mins from bird-in-hand

Everyone

Very friendly check-in. And great breakfast -- a scambled egg medley with onion and sausage,

By , from Virginia Beach, VA on Nov 9, 2017

4
Everyone

After sleeping over night I found I could hear outside traffic and hallway noise. It was not a game changer for me I still found the over all experience very pleasant and would stay again at the same location. I felt safe, beds were comfortable and rooms were very clean.

By on Oct 4, 2016

3
Everyone

Persons in the adjacent room were "partying, loud" until late. Very disturbing.

By on Sep 21, 2016

5

close to major roads and tourist attractions

Everyone

Staff was great. Not there to experience it. I was there for a funeral

By on Mar 25, 2016

2

underwelming

Families

We arrived early at noon and were not able to check in, which was fine. However, when we arrived an hour after the 3pm check in time the room was still not ready. We were waiting an additional 20 minutes in the lobby. We were offered a cup of coffee and asked to be patient since there are only four studio suites and they are the last to be cleaned. No effort made to make up for the room not being ready when it should have been. The room had a micro fridge which did not work. We were not told about this at check in and our ice cream from the Turkey Hill Exp. and daughter's medicine were wasted the next day when we woke up and discovered that the microfrodge did not work. I tested the outlet with a phone charger and realized there was an electrical issue. I didn't bother mentioning at check out based on our earlier experience. Overall, we have had much better experiences at other Hampton Inns, such as the Hummelstown, PA property. There are many similar options in Lancaster to stay at instead of roll the dice on this property.

By on Feb 22, 2016

4

good

Families

The stay was good. We were in town for a wedding and spent very little time in the room. Clean and comfy.

By on Sep 4, 2015

5

great for family

Families

Our family had a great time here. We had decided to reserve a suite for the extra room and we were very pleased. The room was clean and comfortable. We appreciated the hot breakfast and the hot tea they had for us throughout the day.

By on Apr 6, 2015

5

great location

Couples

The hotel was close to all attractions. The staff were very helpful and attentive. The rooms were clean and well maintained.

By on Sep 2, 2014

5

minivaca

Couples

I love Hampton Inn! The quality of their rooms, amenities, and staff is always on point. Their coffee bar and free hot breakfast eliminates the need to find those things elsewhere, therefore saving us money. This one had THE best hot water and water pressure I've ever experienced in a hotel.

By on Aug 4, 2014