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Sheraton Erie Bayfront Hotel

3.5 out of 5.0

Recent guest reviews

Great hotel but rooms and in particular the bathrooms are a bit small

It's a beautiful location with lovely indoor fireplaces and outdoor spaces right on the bay. The rooms were clean, beds were cozy, and food was delicious. The only issue we had was the traffic congestion just trying to get into the parking garage. There were trucks with trailered boats along both sides of the driveway, making it hard to maneuver.

Loved the view, distance to our meeting, friendliness of staff!

I stayed at Sheraton Erie Bayfront on March 6th to March 8th. I was charged by the Bayfront Grille with an amount of $29.77 on something that I did not order. I already talked to one of the staffs (a lady) at the time of checkout at the front desk and she said that the transaction was cancelled and everything has been taken care of. She said that some guests who stayed in another room ate at Bayfront Grille and did a room charge using my room number. She also showed me the guest's signature on the receipt (which did not match my signature) which confirmed that I did not use this service and gave me another receipt of a balance that is zero dollars. However, the charge is still on my credit card. The receipt was also flawed by indicating my home address and checked-in date which were BOTH wrong. I am NOT satisfied with this behavior and will not recommend this hotel to anyone.

The staff was great and nice view, only down side was the bedskirt looked like it had not been changed or cleaned in months. There were stains, dirt, mud all over it.

Had a wonderful evening getaway! Comfy bed and Excellent breakfast!

Mice on 8th floor. Windows covered with spiders, webs, and bird feces.

The Sheraton was VERY nice. The hotel staff was so accommodating. We needed to store our bikes and they took them no problem. The room was very clean and a nice size. The bed was SO comfortable. The only negative I have about our stay is that our room was never cleaned. I think it was a misunderstanding because the cleaning crew was outside our door and I asked them to give me a minute and then they could clean, the woman nodded but I don’t believe she understood what I meant. So, it was never cleaned. But this was a great hotel. Great service, good food, beautiful lobby, and deck. We stayed for the 4th of July and it is a perfect location to watch fireworks from their back patio!

Very nice place Easy check in process nice staff

I booked my husband and myself a bay front room for a Christmas gift. At first sight it was ok, not what I would expect for a $200+ room . The view was beautiful overlooking the bay. But the room needed some attention. We were only there for an overnighting some things I didn’t notice until the next day. That being said I didn’t call housekeeping to address the issues that I saw. For a high end hotel in the slow season I would expect some deep cleaning to get done. Like clean the bed skirt, make sure ALL of the baseboards are dusted, especially around the bed. And last but not least get the cobwebs.

We stay every year with our entire gym and it is a beautiful place. However, this year, our room was not in good shape at all. One of the bulbs in the light was out, and when checking under the lamp shade, I noticed several spider webs under that lamp shade so I checked under the other lamp as well, which was loaded with spider webs. Also, upon sitting in the chair by the bay window, and looking at the heater, it was thick with spider webs and thick with dirt, filth, and what appeared to be mold. It was very visible. My 9 year old daughter and I decided to sleep I. The bed farthest away from the all spider webs knowing spider are most active at night. We felt uncomfortable and nervous being in that room, and we left a note, nicely and respectfully written to the maid directing her to what areas need cleaned. For the price we paid, we were very disappointed in the cleanliness of the room. Again, we stay every year with our entire gym, and have always had a great experience. We always stay in a more upscale hotel, but the cleanliness of this room would be expected in a Motel 6. On a positive note, we had an outstanding waitress at 10:30 pm Sunday night and the food was superb!

Outside of it being very clean, and the staff very professional and friendly, the beds were some of the most comfortable beds I have ever experienced at a hotel. I enjoyed the quiet due to respectful guests and seemingly thicker than normal hotel walls. Parking and check-in was a breeze. It was very considerate that not only was the walkway from parking garage covered/ protected , but it was carefully cleared from the 60+ inches of snow they had just received in just a few days in Erie, Ohio. It was very close to our event at Gannon University Recreation Center, too. Wish we could have stayed longer! This was our 2nd time staying at this hotel and we will likely return next year for that same event. My only wish was that the gentleman who checked us in around 5pm that day (12/27) would have told us when we checked in about the drinks and appetizers available on the 8th floor as well as the special breakfast (also on the 8th floor) for guests which was available at 6am (perfect since the 1st soccer match began at 7:;35am). Luckily, there were other soccer parents staying at the same hotel and they told us, but we were a little late in learning about the appetizers and drinks.

We stayed Christmas Day, mostly because it was a good deal. The room overlooked the bay which was nice. The room was average by far. You would have to use every pillow on the bed just to be able to sit up and watch tv. And the cleanliness of the room was nowhere near whay if expect. The baseboard by the bed had a nice and noticeable amount of dust on it. There was also cobwebs by the desk in the room. Oh and the. The bedskirt ...there were so many stains on the bedskirt it was kinda gross. It looked mostly like coffee stains but who knows what else that I couldn’t distinguish. I don’t think I’d go again, unless I got a super low deal.

The parking garage, for which we were charged is not attached to the building. We were serenaded by a barking dog left alone in a room for several hours. The friendly and polite staff repeatedly told us there was nothing they could do about it, and failed to offer another room. The food was great, but there were errors on our bar bill, double charging us for cocktails. It was promptly fixed upon our request.

Everyone was so nice and helpful. Everyone greeted us with a hello and a smile.

Did ask for a room away from high traffic areas. And wound up the room directly off the elevator. Be prudent and follow up on your special requests.The room was clean. Chamber maid reset the room to our request. It is one of the best hotels. Can't beat the view, and proximity of the beaches and other entertainment. Stayed here since it was first built

If I return to Erie, this is where I will stay for the reasons stated above.

55 W Bay Dr Erie PA

Hotel highlights

  • Walking distance to Lake Erie and Bayfront Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Bayfront Convention Center is a short stroll from Sheraton Erie Bayfront Hotel, and other popular attractions like Warner Theater are within a mile (2 km). This 200-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour fitness center. It's connected to the convention center in central Erie and also close to Erie Zoo and Presque Isle Beach.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

A TV comes with a video-game console, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

At Sheraton Erie Bayfront Hotel, guests enjoy features like an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 12.00 per day. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Bay View

King 1 | Sleeps 3

Room, 2 Queen Beds, Bay View

Queen 2 | Sleeps 4

Room, 1 King Bed, Marina View

King 1 | Sleeps 3

Guest reviews for Sheraton Erie Bayfront Hotel

Everyone (16) Couples (32) Business (12) Family (18) Other (8) Friends (4)
4
Partner Couples Families

Great hotel but rooms and in particular the bathrooms are a bit small

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you for the review!

5
Partner Couples

It's a beautiful location with lovely indoor fireplaces and outdoor spaces right on the bay. The rooms were clean, beds were cozy, and food was delicious. The only issue we had was the traffic congestion just trying to get into the parking garage. There were trucks with trailered boats along both sides of the driveway, making it hard to maneuver.

By on Jun 25, 2019

Review comment responded on Jun 30, 2019

Thank you for your review and we hope that you choose to stay with us again!

5
Friends Business Business Travelers

Loved the view, distance to our meeting, friendliness of staff!

By on Mar 28, 2019

Review comment responded on Mar 31, 2019

Thanks for the GREAT review!

4
Everyone

By on Mar 18, 2019

Review comment responded on Apr 7, 2019

Thanks!

1
Families Families

I stayed at Sheraton Erie Bayfront on March 6th to March 8th. I was charged by the Bayfront Grille with an amount of $29.77 on something that I did not order. I already talked to one of the staffs (a lady) at the time of checkout at the front desk and she said that the transaction was cancelled and everything has been taken care of. She said that some guests who stayed in another room ate at Bayfront Grille and did a room charge using my room number. She also showed me the guest's signature on the receipt (which did not match my signature) which confirmed that I did not use this service and gave me another receipt of a balance that is zero dollars. However, the charge is still on my credit card. The receipt was also flawed by indicating my home address and checked-in date which were BOTH wrong. I am NOT satisfied with this behavior and will not recommend this hotel to anyone.

By on Mar 14, 2019

Review comment responded on Mar 24, 2019

Thanks for your review and for allowing me to resolve this situation with you last week.

5
Everyone

The staff was great and nice view, only down side was the bedskirt looked like it had not been changed or cleaned in months. There were stains, dirt, mud all over it.

By on Dec 17, 2018

Review comment responded on Dec 17, 2018

Thank you for the feedback and 5-Star Review!

5
Everyone

Had a wonderful evening getaway! Comfy bed and Excellent breakfast!

By on Dec 2, 2018

Review comment responded on Dec 4, 2018

Thank you for the 5-Star Review!

4
Everyone

By on Nov 24, 2018

Review comment responded on Nov 29, 2018

Thank you for the review!

2
Everyone

Mice on 8th floor. Windows covered with spiders, webs, and bird feces.

By on Sep 20, 2018

Review comment responded on Feb 13, 2019

Dear Steve, Thank you very much for your review and feedback. We have since addressed both issues and hope to welcome you back again soon!

5
Everyone

By on Jul 30, 2018

Review comment responded on Jul 31, 2018

Thank you for the 5-Star Review!

Sheraton Erie Bayfront Hotel

55 W Bay Dr, Erie, PA 16507
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.