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Eden Resort and Suites, BW Premier Collection

3.5 star property
Family-friendly hotel with 2 restaurants and airport shuttle service

Choose dates to view prices

Photo gallery for Eden Resort and Suites, BW Premier Collection

View from room
Property entrance
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle

Explore the area

View in a map
222 Eden Road, Lancaster, PA, 17601
  • Place, Landis Valley Museum
    ‪4 min drive‬
  • Place, Hands-on House
    ‪4 min drive‬
  • Place, Franklin & Marshall College
    ‪6 min drive‬
  • Airport, Lancaster, PA (LNS)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Oversized Room)

9.2 out of 10
Wonderful
(22 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, Poolside (Oversized Room)

10.0 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(16 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.8 out of 10
Exceptional
(32 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (18+ Only)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (18+ Only)

10.0 out of 10
Exceptional
(24 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

8.8 out of 10
Excellent
(27 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 8
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 3 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Bunk beds)

10.0 out of 10
Exceptional
(1 review)
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (3 Queen Beds)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (3 Queen Beds)

  • 500 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Select Two Queen Room Indoor Pool Side

In-room safe, desk, blackout drapes, iron/ironing board

Select Two Queen Room Indoor Pool Side

  • Sleeps 4

Select Two Queen Room with Courtyard View

  • Sleeps 4

ADA Accessible Two Room King Suite

  • Sleeps 4

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Walk-in Shower)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

ADA Accessible Two Room Queen Suite

  • Sleeps 6

One Bedroom Villa Suite

  • Sleeps 4

View all photos for 1 King Bed Mobility Accessible Roll In Shower

Bathroom | Hair dryer, towels, soap, shampoo

1 King Bed Mobility Accessible Roll In Shower

  • Sleeps 2

View all photos for 2 Queen Beds Oversized

Hair dryer, towels, soap, shampoo

2 Queen Beds Oversized

  • Sleeps 4

2 Queen Beds

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Rooms, External Sit Area, Sofabed, Two Televisions, Microwave and Refrigerator

  • Sleeps 4

Suite-3 Queen Beds, Non-Smoking, Two Rooms, External Sit Area, Sofabed, Two Televisions, Microwave and Refrigerator

  • Sleeps 8

Suite-1 King Bed, Non-Smoking, Two Room Suite, Sofabed, Microwave and Refrigerator, One and A Half Bathrooms

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Rooms, Sofabed, Two Flat Screen Televisions, Microwave and Refrigerator, in-Room Dvd

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Two Rooms, Sofabed, Two Flat Screen Televisions, Microwave and Refrigerator, Work Desk

  • Sleeps 4

Suite-1 King 2 Queen Beds, Non-Smoking, Sofabed, Full Kitchen, Living Room, Fireplace, Washer and Dryer

  • Sleeps 8

Suite-1 King 2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Living Area, 2 Flat Screen Tvs, Wireless High-Speed Internet

  • Sleeps 8

Suite-3 Queen Beds, Non-Smoking, Two Rooms, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Two Flat Screen Televisions

  • Sleeps 8

1 King Bed, Non-Smoking, 2 Phones and 2 Phone Lines, Couch, Refrigerator, Work Desk

  • Sleeps 2

View all photos for 1 King Bed, Non Smoking, Two Shower Head, Sofa, Refrigerator

Hair dryer, towels, soap, shampoo

1 King Bed, Non Smoking, Two Shower Head, Sofa, Refrigerator

  • Sleeps 2

Villa Suite With 1 King Bed, Walk-in Shower, Sofabed-Mobility Accessible Non-Smoking

  • Sleeps 4

Accessible-Suite 1 King 2 Queen Beds, Mobility Accessible, Roll In Shower, Sofabed, Full Kitchen, Living Room, Non-Smoking

  • Sleeps 8

Suite-1 King 2 Queen Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Living Room, Microwave And Refrigerator, Walk In Shower

  • Sleeps 8

2 Queen Beds, Non-Smoking, Oversized Room, Courtyard View, Microwave And Refrigerator, Iron And Ironing Board, Walk In Shower

  • Sleeps 4

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 3

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 8

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  • Pool
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Total with taxes and fees
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About the neighborhood

Lancaster

Located 2.1 mi (3.4 km) from Franklin & Marshall College, Eden Resort and Suites, BW Premier Collection is within a 10-minute drive of other popular attractions like Tanger Outlets Lancaster. This 300-room, 3.5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free self parking.

What's nearby

  • Landis Valley Museum - 4 min drive - 3.7 miles
  • Hands-on House - 4 min drive - 3.9 miles
  • Center for Health at Granite Run - 4 min drive - 2.4 miles
  • Harrisburg Area Community College - 5 min drive - 2.9 miles
  • Franklin & Marshall College - 6 min drive - 2.2 miles

Getting around

  • Lancaster Station - 4 min drive
  • Lancaster, PA (LNS) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪P.J. Whelihan's Pub + Restaurant - ‬3 min drive
  • ‪P.F. Chang's China Bistro - ‬3 min drive

About this property

Eden Resort and Suites, BW Premier Collection

Family-friendly hotel with 2 restaurants and airport shuttle service
Eden Resort and Suites, BW Premier Collection features an indoor pool, a children's pool, and a 24-hour gym. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free wired internet. Beds sport pillow menus and bathrooms offer hair dryers. IPod docks, microwaves, and coffee makers are also available.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 10 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 to 25 for adults and USD 10 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Games
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 28,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat (18 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - March 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 18.00 to 25.00 for adults, and USD 10.00 to 15.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the airport (available 24 hours) or the train station. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 9 AM to 9:00 PM.
  • No rollaway or extra beds are available.

Property is also known as

Eden Resort Lancaster
Eden Resort
Eden Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Best Western Premier Eden Hotel Lancaster
Best Western Premier Eden Resort And Suites
Eden Resort BW Premier Collection Lancaster
Eden BW Premier Collection Lancaster
Eden BW Premier Collection
Eden Resort BW Premier Collection
Best Western Premier Eden Resort Suites
Eden Resort Suites
Eden Resort Suites BW Premier Collection
Eden Resort and Suites, BW Premier Collection Hotel
Eden Resort and Suites, BW Premier Collection Lancaster
Eden Resort and Suites, BW Premier Collection Hotel Lancaster

Frequently asked questions

What can I see near Eden Resort and Suites, BW Premier Collection?

This hotel is located in Lancaster, close to Dutch Wonderland and Tanger Outlets Lancaster. You'll also find Fulton Theatre and Lancaster Marriott at Penn Square within a short drive.

How much does it cost to stay at Eden Resort and Suites, BW Premier Collection?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Eden Resort and Suites, BW Premier Collection on Dec 7, 2025 start from $149.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Eden Resort and Suites, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Eden Resort and Suites, BW Premier Collection have a casino at the property?

No, Eden Resort and Suites, BW Premier Collection doesn't have a casino.

Will I find an indoor pool at Eden Resort and Suites, BW Premier Collection?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub. Guests have access between 9 AM and 9:00 PM and the seasonal pool is normally open from May until October.

Is Eden Resort and Suites, BW Premier Collection good for couples?

There are many amenities for couples at this hotel, including an indoor pool plus some guestrooms feature private pools and fireplaces.

Does Eden Resort and Suites, BW Premier Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Eden Resort and Suites, BW Premier Collection have a restaurant that serves breakfast?

Yes, Eden Resort and Suites, BW Premier Collection has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Eden Resort and Suites, BW Premier Collection allow pets to stay for free?

No, pets aren't allowed at Eden Resort and Suites, BW Premier Collection though service animals are welcome.

Does Eden Resort and Suites, BW Premier Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Eden Resort and Suites, BW Premier Collection?

The closest major airport to Eden Resort and Suites, BW Premier Collection is Lancaster, PA (LNS), which is 5.2 mi away (11 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 25.6 mi away.

Are there rooms with balconies that I can book at Eden Resort and Suites, BW Premier Collection?

No, there aren't any guestrooms with balconies at Eden Resort and Suites, BW Premier Collection.

Does Eden Resort and Suites, BW Premier Collection offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Eden Resort and Suites, BW Premier Collection.

Reviews

Eden Resort and Suites, BW Premier Collection Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 730 out of 1006 reviews
Rating 8 - Good. 142 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

Reviews

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice outside pool
Stayed 3 nights in Sep 2025

4/10 Poor

Jacek

Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

gregory

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Expedias needs to better describe the room we are getting. It does not meet Eden’s discription. We will go straight tru Eden next time and not Expedia.
Stayed 3 nights in Aug 2025

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it felt like you were somewhere far away even though it was less than an hour away. The plants/decor was beautiful
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Getaway

Amazing place!! Lots of amenities. Food excellent and good value! Rooms upscale and awesome. Great happy hour specials! Service very good, staff very good
Stayed 1 night in Aug 2025

10/10 Excellent

Viraj

Stayed 1 night in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest
Stayed 3 nights in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful and hotel staff excellent. Bistro 2Two2 was HORRIBLE. Wait staff working hard, but too few. 1 hour 15 minutes to be served our initial drink order, food (salmon and vegetables overcooked); it was a 2 1/2 hour ordeal of waiting for beverages and food. NOTE: Bar tender acknowledged receipt of our drink order, but didn't know what happened to it and yelled 'DO YOU WANT THE DRINKS NOW OR WHAT' Absolutely unacceptable behavior. Escalated to manager who was apologetic.
Stayed 4 nights in Aug 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
Nice hotel but needs room renovation and better cleaning in rooms bathrooms very small
Stayed 2 nights in Aug 2025

10/10 Excellent

Johni, Brooklyn

Liked: Amenities, property conditions & facilities
Beautiful resort
Stayed 1 night in Aug 2025

6/10 Okay

Katy, Brooklyn

Traveled with family and small children
Disliked: Staff & service
My family and I have stayed at this resort many times before and mostly had decent stays. This time, the checkin process was somewhat unpleasant as the front desk manager that was helping us wasn't that helpful and kept talking over me every time I asked something (huge red flag when you work in a customer service). She mentioned few times that I used a third party(Expedia) for booking and if I didn't like something I should take it up to them. The overall experience was okay but this place is very disorganized.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivaylo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools
Stayed 5 nights in Aug 2025

6/10 Okay

CarolLee

There was a very long line to check-in (even though I had re-registered). Many people were waiting because their rooms were not yet available. Upon entering our room, it was unlocked because there was maintenance worker in the bathroom fixing the fan. He was very nice and was finished within a few minutes, but the bathroom floor and tub was left dusty with particles from the fan and ceiling. Everything else was fine/average. Pools were fun but crowded.
Stayed 1 night in Aug 2025

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incidental fees

We enjoyed our stay, everything was excellent. There was some confusion with the incidental fee. I was being charged $100 per night. I thought it was just $100 and that was it. Other than that, we had a great time. Geoff
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place. Definitely want to go back to enjoy the amenities more.
Stayed 1 night in Jun 2025

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok pools were nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Always love staying here!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another outstanding stay. The staff was spectacular cant wait to go back.
Stayed 1 night in Jul 2025

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