6/10 Aceptable
Amit
Viaje en pareja
2 nov. 2025
Le gustó: Limpieza
Pros: Very friendly staff, various activities, family friendly atmosphere
Cons: Heating/Cooling unreliable, uncomfortable beds, power outages, expensive restaurants, spa/pool was out of service when we went.
Me & my partner decided to do a weekend getaway to the Poconos areas and chose this given that it seemed cozy and had various activities and things to do on site.
It was a family friendly atmosphere and we generally enjoyed our stay. All the staff were very friendly, hospitable and helpful. There are many activities for families to do, most are free and some are paid. The breakfast buffet at the Windsor is $25, it was really good! Aside from that we ate at The Taproom, the food was hit or miss there but we really liked the Potsticker Salad and they had a good variety of beers. It is all expensive.
The power seems to go out sporadically it seems, the power went out briefly last night and staff told us it went out a couple nights ago as well. Me and my partner both had stiff necks and backs both mornings after sleeping on the beds.
The HVAC was also an issue for us as it became very hot in the rooms—there is a note in the room saying that heating was only available during our season and if it got too hot, to turn off the thermostat completely, which we did but did not work. At one point, the thermostat showed the room temperature at 90° Fahrenheit. Essentially we didn’t get great sleep during our entire stay due to these reasons.
Overall we had a pleasant stay.
Amit
Se hospedó 2 noches en octubre de 2025
