Enjoyed the facilities and room was beautiful. However, the food was truly not up to par. We were quite disappointed with the meals.
It was an average experience at best
The property was very old and out of date. Not worth the money I paid. There was no microwaves on the property. So we was forced to eat the nasty food they cooked
Privacy staff friendliness
Indoor pool and champagne tower bathtub are wonderful assets.
Atmosphere was good, entertainment events and programs were good. Everyday they had activities. Which was nice. Food not that great. Spooner's Café oven wasn't working so No Pizza or Pretzel were available for all 3 nights I stayed. There was absolutely no room service. Overall I would rate 2 star.
The pictures that I viewed on line. Which ultimately was the main reason I decided to go to Cove Haven Resort. They’re outdated and does not reflect the truth.
I didn’t like that the items ordered from the on site store takes so long to get to the room. Other than that perfect get away
Beautiful and very romantic. Hot tub in the room was amazing. All the staff were extremely friendly and helpful. There are plenty of activities .
Place is understaffed and dirty. 1.5 hour wait for a drink by the pool. Cob webs everywhere. Railings rusting and falling over. Sorry, but this place is on its last legs.
By far the most disgusting place I have ever seen It was raunchy smelly and the staff was rude When I called to complain about the room I was told to leave the key in the room if I was leaving so I left the same day that I checked in
Great room great food excellent customer service room was fairly clean could use some extra cleaning on the champagne tower outer plastic area other then that everything was good.!
There was so much to do. We wished we had longer to enjoy. The property was great. Hopefully there will be some updates soon. Staff was superb. We had a couple sour pusses but the excellence of all the other staff made us overlook them.
Awful. There was a brown sludge coming out of our jacuzzi when we were filling it, which lined the jacuzzi after draining the water. Pubic hair was seen coming out of the jacuzzi vents. Disgusting like it’s never been cleaned. Also a fresh tick was crawling on my back after coming out of the shower, so I’m assuming it was attached to our bathroom linen. Just awful. Would not recommend.
Cove Haven Resort places you next to Lake Wallenpaupack and within a 5-minute walk of Briar Hill. This 245-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and an indoor pool.
Enjoy a bite to eat at Colosseum, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 8:30 AM to 10:30 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are also standard.
Guests of Cove Haven Resort enjoy 2 outdoor pools, a nightclub, and an indoor pool. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this adults-only hotel include a gym, a sauna, and outdoor tennis courts.
Enjoyed the facilities and room was beautiful. However, the food was truly not up to par. We were quite disappointed with the meals.
It was an average experience at best
Dear Demetrius, Thank you for being our guest recently. We strive to be more than average at Cove Haven Resort and always appreciate any feedback. If you have specific suggestions for how we can improve your next stay, please reach out to our property to let us know. We truly look forward to hearing from you.
The property was very old and out of date. Not worth the money I paid. There was no microwaves on the property. So we was forced to eat the nasty food they cooked
Dear Anbrea, Thank you for sharing your comments with us. We are sorry to hear that our facilities did not meet your expectations on this occasion. We strive to serve delicious food. All the best, and we wish you safe travels ahead.
Privacy staff friendliness
Hi Magdala, Thank you for your recent stay at Cove Haven Resort as well as your wonderful review! We are thrilled we could exceed all of your expectations with our peaceful accommodations and friendly staff. It is our hope you join us again soon.
Indoor pool and champagne tower bathtub are wonderful assets.
Hello, Thank you for staying at Cove Haven Resort. We're so happy to know you enjoyed our incredibly fun suites! We appreciate you choosing us and would love to welcome you back again.
Atmosphere was good, entertainment events and programs were good. Everyday they had activities. Which was nice. Food not that great. Spooner's Café oven wasn't working so No Pizza or Pretzel were available for all 3 nights I stayed. There was absolutely no room service. Overall I would rate 2 star.
We are happy to hear that you enjoyed some of our hotel amenities, such as our daily activities. However, we are saddened to hear that you did not enjoy our food or current room service. We have notified the corresponding team members, and we are certain that we will not run into this problem again. Please give us another chance to change your mind about us.
The pictures that I viewed on line. Which ultimately was the main reason I decided to go to Cove Haven Resort. They’re outdated and does not reflect the truth.
Thanks for your feedback. We are sorry to hear your expectations of our hotel were not met. However, we will take note of your comments so that we may provide more accurate photos of our accommodations moving forward. Hopefully, you'll consider giving us another chance in the future, as we are more than confident that we can provide a stay that is nothing short of stellar.
I didn’t like that the items ordered from the on site store takes so long to get to the room. Other than that perfect get away
On behalf of the Cove Haven Resort family, we thank you for staying with us! We're thrilled to receive your five-star rating. We'll definitely keep your comments in mind about the delivery speed for items ordered on-property. Once again, we appreciate you visiting us, and we look forward to welcoming you back soon!
Dear Donald, Thank you for taking the time to let us know about your stay at Cove Haven Resort. It's fantastic to hear that you liked our clean, comfortable rooms and were able to utilize some of our great on-site amenities. We also appreciate your feedback about our food as we constantly improve in the areas that matter most to our valued guests. Please come back and see us again in the future.