Indoor pool and champagne tower bathtub are wonderful assets.
Atmosphere was good, entertainment events and programs were good. Everyday they had activities. Which was nice. Food not that great. Spooner's Café oven wasn't working so No Pizza or Pretzel were available for all 3 nights I stayed. There was absolutely no room service. Overall I would rate 2 star.
The pictures that I viewed on line. Which ultimately was the main reason I decided to go to Cove Haven Resort. They’re outdated and does not reflect the truth.
I didn’t like that the items ordered from the on site store takes so long to get to the room. Other than that perfect get away
Beautiful and very romantic. Hot tub in the room was amazing. All the staff were extremely friendly and helpful. There are plenty of activities .
Place is understaffed and dirty. 1.5 hour wait for a drink by the pool. Cob webs everywhere. Railings rusting and falling over. Sorry, but this place is on its last legs.
By far the most disgusting place I have ever seen It was raunchy smelly and the staff was rude When I called to complain about the room I was told to leave the key in the room if I was leaving so I left the same day that I checked in
Great room great food excellent customer service room was fairly clean could use some extra cleaning on the champagne tower outer plastic area other then that everything was good.!
There was so much to do. We wished we had longer to enjoy. The property was great. Hopefully there will be some updates soon. Staff was superb. We had a couple sour pusses but the excellence of all the other staff made us overlook them.
Awful. There was a brown sludge coming out of our jacuzzi when we were filling it, which lined the jacuzzi after draining the water. Pubic hair was seen coming out of the jacuzzi vents. Disgusting like it’s never been cleaned. Also a fresh tick was crawling on my back after coming out of the shower, so I’m assuming it was attached to our bathroom linen. Just awful. Would not recommend.
Faulty door lock, cold room, lukewarm water in tub, two hour wait for room service (Champaign)., etc. Experience ruined weekend for me and my date at a place that couples love is core mission! What a joke on me!
Great Place. With a excellent comedy show at night
Plenty of activities - Food is excellent - Entertainment was fun - The lake and boat rides were very pleasant!!
Cove Haven Resort places you next to Lake Wallenpaupack and within a 5-minute walk of Briar Hill. This 245-room, 3.5-star hotel has 2 outdoor pools along with a marina and a restaurant.
Enjoy a bite to eat at Colosseum, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 8:30 AM to 10:30 AM.
The 245 accommodations feature sitting areas. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and phones are other standard amenities.
Guests of Cove Haven Resort have access to a marina, 2 outdoor pools, and a nightclub. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this adults-only hotel include an indoor pool, a fitness center, and a spa tub.
Indoor pool and champagne tower bathtub are wonderful assets.
Atmosphere was good, entertainment events and programs were good. Everyday they had activities. Which was nice. Food not that great. Spooner's Café oven wasn't working so No Pizza or Pretzel were available for all 3 nights I stayed. There was absolutely no room service. Overall I would rate 2 star.
We are happy to hear that you enjoyed some of our hotel amenities, such as our daily activities. However, we are saddened to hear that you did not enjoy our food or current room service. We have notified the corresponding team members, and we are certain that we will not run into this problem again. Please give us another chance to change your mind about us.
The pictures that I viewed on line. Which ultimately was the main reason I decided to go to Cove Haven Resort. They’re outdated and does not reflect the truth.
Thanks for your feedback. We are sorry to hear your expectations of our hotel were not met. However, we will take note of your comments so that we may provide more accurate photos of our accommodations moving forward. Hopefully, you'll consider giving us another chance in the future, as we are more than confident that we can provide a stay that is nothing short of stellar.
I didn’t like that the items ordered from the on site store takes so long to get to the room. Other than that perfect get away
On behalf of the Cove Haven Resort family, we thank you for staying with us! We're thrilled to receive your five-star rating. We'll definitely keep your comments in mind about the delivery speed for items ordered on-property. Once again, we appreciate you visiting us, and we look forward to welcoming you back soon!
Beautiful and very romantic. Hot tub in the room was amazing. All the staff were extremely friendly and helpful. There are plenty of activities .
Thank you for the incredibly kind words about your recent stay at Cove Haven Resort! We're glad you had such a great stay and found our resort to be beautiful and romantic. We look forward to your next visit!
Place is understaffed and dirty. 1.5 hour wait for a drink by the pool. Cob webs everywhere. Railings rusting and falling over. Sorry, but this place is on its last legs.
We're sorry you did not enjoy your stay.
By far the most disgusting place I have ever seen It was raunchy smelly and the staff was rude When I called to complain about the room I was told to leave the key in the room if I was leaving so I left the same day that I checked in
We're sorry to read you felt our staff did not provide friendly service in response to your complaints. We will look into these allegations with our Guest Services Manager immediately
Great room great food excellent customer service room was fairly clean could use some extra cleaning on the champagne tower outer plastic area other then that everything was good.!
We're very happy to see you had such an amazing and memorable experience at our resort. We look forward to your next visit to Cove Haven! We'll make sure your feedback about the Champagne Tower is shared with Housekeeping and the Resort Manager so we can stay on top of cleaning procedures!
Hello, Thank you for staying at Cove Haven Resort. We're so happy to know you enjoyed our incredibly fun suites! We appreciate you choosing us and would love to welcome you back again.