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Recent guest reviews

Awesome theming! Super friendly staff

Good

the pool slide was closed

Did not meet expectations. It was a let down for sure. Staff was friendly however.

We liked the character meet and greet, the indoor pool water was very cold considering it said it was heated.

The property was great as for the decorating to relate to Cartoon Network characters followed the presence of 2 characters. The lobby staff, gift shop and Game Center staff were all amazing very kind, helpful, and Covid safe wearing mask at all times. The room was not so amazing as due to Covid me and my family always wipe down all surfaces before settling into any room and it was very dirty. We find hair in some areas of the room that wasn’t ours, spider webs in the bathroom, and paint peeling inside the shower. Due to this location use to be a motel that was converted into a billion dollar company motel the standard rooms could have been a little more exciting. Overall my kids had an a great time doing some of the paid activities in the lobby and the game room.we will visit again but recommend staying in a suit and during the summer as you have access to the outside pool and kids water area.

Our stay was amazing! Got a surprise call day of asking if I had any special character request. The food at the Character kitchen was super yummy, and our waiter Jesse was super kind and good to our kids. Lou at the Ben 10 omnicade “literally” made our entire stay! My kids loved him so much we had to make a special goodbye stop with him before we left. Every staff member was super helpful and the entire place was just an amazing experience. My kids loved it and that was really what our entire stay was about! Breakfast was also amazing, kudos to the character kitchen chef!!

It would have been better if there is a microwave in each room.

The different dining options were great. Fire pits were a nice touch. We loved it overall. However, our bathroom was not the cleanest. Pee was on the bottom of the toilet and on the floor around it. The floor had dust all along the edges of the walls.

We definitely had a blast at the Cartoon Network hotel but the customer service was really bad , also some stuff like the hot tub wasn’t working and the sprinklers came on twice for about 5 mins the entire 3 day stay . The indoor pool is even closed when it rains which didn’t make much sense to anyone. No lifeguard in the indoor pool . But we still made the best of it the out door movie and fire pit was fun and we were able to make s’mores . They had a lot of activity in the front lobby and the arcade was fun but small then I thought but wasn’t crowded .

Only complaint, it was kind of hard to enjoy the outdoor movie nights with the bugs. Citronella torches or bug spray should be available.. other than that best place ever for FAMILIES!!!!

It was very kid friendly. The hotel was lacking staff and they seem not know what was going on. At one point there was no manager on the property and they could not accept cash at the restaurant and gift shop. The restaurant had limit hours. Both hot tubes were not working.

The rooms were very nice! The hotel itself was not what I expected, from the pictures on the website looked a lot bigger and like there should have been more to do!

We enjoyed everything about the hotel. I recommend to anyone with children.

A lot of kid friendly activities and the staff are great!

What I like was all of it. Staff, food and entertainment all great. For sure I would come back.

Was a good experience. Only problem we had was there was kids running around at 11pm-1am. We called front desk & nothing done about it.

Lincoln Highway East Lancaster PA

Hotel highlights

  • Walking distance to Dutch Wonderland and Tanger Outlets Lancaster
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Cartoon Network Hotel places you within a 15-minute stroll of popular sights such as Dutch Wonderland and Tanger Outlets Lancaster. This 3.5-star hotel welcomes guests with 159 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

In addition to a restaurant onsite, there is also a cocktail bar where you can enjoy a drink. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and free tea bags/instant coffee are also available.


Property features

At Cartoon Network Hotel, guests have access to an indoor pool, free WiFi in public areas, and a business center. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a seasonal outdoor pool, an arcade/game room, and express check-out.

Room options

Accessible 1 Queen Bed + Bunk Bed

1 Queen Bed and 1 Large Twin Bunk Bed | Sleeps 4

2 Double Beds Shower

2 Double Beds | Sleeps 4

1 Queen Bed + Bunk Tub

1 Queen Bed and 1 Large Twin Bunk Bed | Sleeps 4

2 Double Beds Tub

2 Double Beds | Sleeps 4

Guest reviews for Cartoon Network Hotel

Everyone (8) Couples (3) Family (17)
4
Family Family with small children

Awesome theming! Super friendly staff

By on Jun 6, 2022

Review comment responded on Jun 12, 2022

Hello Ayanna, we're happy to hear you enjoyed your time with us, and hope to see you again in the future!

4
Family Family with small children

Good

By on Jun 4, 2022

Review comment responded on Jun 12, 2022

Hello Lizeth, we're glad you enjoyed your time with us. Have a great day!

5
Family Family with small children Friends

the pool slide was closed

By on Jun 1, 2022

Review comment responded on Jun 9, 2022

Magaly, Thank you so much for this feedback, and for the great score for our property! I'm so sorry to see that the slide was out during your stay. We work hard to make sure that any maintenance issues with our amenities are handled quickly and the attractions put back into service as quickly as possible.

2
Partner Couples

Did not meet expectations. It was a let down for sure. Staff was friendly however.

By on Apr 5, 2022

Review comment responded on Apr 6, 2022

Hello Cortnee, sorry your stay did not meet your expectations, but we are glad that the staff did make your stay at least somewhat pleasant.

4
Family with small children

We liked the character meet and greet, the indoor pool water was very cold considering it said it was heated.

By on Mar 28, 2022

Review comment responded on Mar 30, 2022

Hello Michelle, we're glad to hear your family enjoyed the stay. We will communicate your concerns to the correct channels. Have a great day!

4
Family with small children

The property was great as for the decorating to relate to Cartoon Network characters followed the presence of 2 characters. The lobby staff, gift shop and Game Center staff were all amazing very kind, helpful, and Covid safe wearing mask at all times. The room was not so amazing as due to Covid me and my family always wipe down all surfaces before settling into any room and it was very dirty. We find hair in some areas of the room that wasn’t ours, spider webs in the bathroom, and paint peeling inside the shower. Due to this location use to be a motel that was converted into a billion dollar company motel the standard rooms could have been a little more exciting. Overall my kids had an a great time doing some of the paid activities in the lobby and the game room.we will visit again but recommend staying in a suit and during the summer as you have access to the outside pool and kids water area.

By on Dec 20, 2021

Review comment responded on Dec 20, 2021

Thank you for your review!

5
Family Family with small children

Our stay was amazing! Got a surprise call day of asking if I had any special character request. The food at the Character kitchen was super yummy, and our waiter Jesse was super kind and good to our kids. Lou at the Ben 10 omnicade “literally” made our entire stay! My kids loved him so much we had to make a special goodbye stop with him before we left. Every staff member was super helpful and the entire place was just an amazing experience. My kids loved it and that was really what our entire stay was about! Breakfast was also amazing, kudos to the character kitchen chef!!

By on Nov 20, 2021

Review comment responded on Nov 20, 2021

Thank you for the review! Glad your stay was amazing! Hope to see you again soon!

2
Family

By on Nov 13, 2021

Review comment responded on Nov 13, 2021

Good afternoon Jason, thank you for the feedback.

3
Family Friends

It would have been better if there is a microwave in each room.

By on Nov 11, 2021

Review comment responded on Nov 12, 2021

Hello Teresa! We do offer a microwave in the public café available at all hours to our guests!

4
Family with small children

The different dining options were great. Fire pits were a nice touch. We loved it overall. However, our bathroom was not the cleanest. Pee was on the bottom of the toilet and on the floor around it. The floor had dust all along the edges of the walls.

By on Oct 25, 2021

Review comment responded on Oct 25, 2021

Vanessa, Thank you for this awesome feedback! I will pass the cleanliness concerns on to our team to make sure that doesn't happen again!

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