The property was very nice, the problem we had was with the staff. They required a mask, but the staff didn't wear any (the night we checked in) The hours of the bar/restaurant changed to 9pm, the staff wasn't friendly or cooperative when I left a phone charger. They told me they didn't return things, we could pick it up. Which made no sense, I was staying in another state, as do most travelers. We will be staying at the Cork Factory again next time we visit.
Even with this thing we call the Corona Virus with all its restrictions. Our stay wasexcellent. Can't wait for things to return to normal. Want to return soon.
Amazing hotel in old brick and stone building with lots of character. We liked everything about it--friendly people, beautiful room with beams and high ceiling, nice amenities and comfortable beds, and the location was perfect for our visit. We had a great dinner downstairs at the farm to table restaurant also. We'll definitely stay there again if we are in Lancaster.
Loved the ambiance, the art is fabulous and the hotel refreshing. Staff was wonderful. Within a few short blocks from great restaurants. We chose a king suite with jacuzzi. Unfortunately the jets weren’t working properly so that did put a damper on our experience. The bathroom was beautiful, the shower was lovely until the toilet started to bubble loudly, that was odd. We chalked it up to the charm of the old building. Super comfy bed and bonus rose with chocolates were delightful. I do wish the wine fridge was stocked, I would’ve opened and purchased a bottle for sure. Breakfast was excellent!! Will def be back and recommend!
This hotel top to bottom is beautiful and unique. The staff is super kind. I will return.
Loved this hotel. Very cool and the staff was very friendly and professional
Amazing rooms. Super helpful staff. Would absolutely stay again.
Beautiful historic tobacco storage building superbly converted. Staff are always super nice and very helpful.
Very cool decor and atmosphere in hotel and rooms. Very friendly and efficient staff
It was very noisy. Yes, because of the fact that it was orbitz. com, I got the room by the elevator. I realize that using a website, you tend to get handicap rooms and rooms by the elevator. All that aside, the air-conditioning unit when it was turned on/off, was very loud. There were people in the parking lot outside my room that were very loud. I would not recommend this hotel in the future to anyone.
Would definitely stay there on my next visit to Lancaster.
Great small hotel with lots of character. Big rooms, good art, close to downtown.
The perfect gift from my inlaws for a much needed getaway from the children for sleep lol
Lancaster Arts Hotel places you within a mile (2 km) of popular attractions like Franklin and Marshall College and Lancaster County Convention Center. This 63-room, 3.5-star hotel has a 24-hour fitness center along with free in-room WiFi and a 24-hour business center.
Free continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
All of Lancaster Arts Hotel's 63 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include free local calls, free bottled water, and safes.
Lancaster Arts Hotel features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and a terrace.
The property was very nice, the problem we had was with the staff. They required a mask, but the staff didn't wear any (the night we checked in) The hours of the bar/restaurant changed to 9pm, the staff wasn't friendly or cooperative when I left a phone charger. They told me they didn't return things, we could pick it up. Which made no sense, I was staying in another state, as do most travelers. We will be staying at the Cork Factory again next time we visit.
Please contact me directly at the hotel. We take all reviews very seriously and I would like to discuss this more with you.
Even with this thing we call the Corona Virus with all its restrictions. Our stay wasexcellent. Can't wait for things to return to normal. Want to return soon.
Wes, Thank you for your review about our property! We appreciate your feedback and we hope to see you again soon! Have a wonderful day!
Amazing hotel in old brick and stone building with lots of character. We liked everything about it--friendly people, beautiful room with beams and high ceiling, nice amenities and comfortable beds, and the location was perfect for our visit. We had a great dinner downstairs at the farm to table restaurant also. We'll definitely stay there again if we are in Lancaster.
Thank you for the perfect rating. I have shared your review with our staff directly. We take great pride in our inspiring property.
Loved the ambiance, the art is fabulous and the hotel refreshing. Staff was wonderful. Within a few short blocks from great restaurants. We chose a king suite with jacuzzi. Unfortunately the jets weren’t working properly so that did put a damper on our experience. The bathroom was beautiful, the shower was lovely until the toilet started to bubble loudly, that was odd. We chalked it up to the charm of the old building. Super comfy bed and bonus rose with chocolates were delightful. I do wish the wine fridge was stocked, I would’ve opened and purchased a bottle for sure. Breakfast was excellent!! Will def be back and recommend!
Thank you for taking the time to review our inspiring hotel. I am glad you gave us a perfect rating with a small glitch. We have shared your review with our staff and hope to see you again soon.
This hotel top to bottom is beautiful and unique. The staff is super kind. I will return.
Thank you for the perfect rating of our inspiring hotel. Our staff takes great pride in each and thing at our property. I have shared your review with our staff. We hope to see you again soon.
Thank you for the perfect rating. I have shared your review with our staff directly. We take great pride in our inspiring property.
Thank you for the perfect rating. I have shared your review with our staff directly. We take great pride in our inspiring property.
Loved this hotel. Very cool and the staff was very friendly and professional
Thank you for rating our historic property. We take great pride in being part of the historic hotels of America. We have shared your rating with our staff today. We hope to see you again soon.