Holiday Inn Lancaster by IHG

3.5 star property
Hotel with an indoor pool, a quick walk to Lancaster County Convention Center

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Exterior
Exterior
Indoor pool, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
26 East Chestnut Street, Lancaster, PA, 17602
  • Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Lancaster County Convention Center
    ‪8 min walk‬
  • Franklin & Marshall College
    ‪17 min walk‬
  • Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪41 min drive‬

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Room options

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lancaster

Located in Historic Downtown Lancaster within a short walk of Lancaster County Convention Center, Holiday Inn Lancaster by IHG is within a mile (2 km) of other popular sights such as Franklin & Marshall College. This 215-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles
  • Lancaster County Convention Center - 8 min walk - 0.4 miles
  • Franklin & Marshall College - 17 min walk - 0.9 miles
  • Dutch Wonderland - 10 min drive - 5.7 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪The Imperial - ‬1 min walk
  • ‪Queen Street Bistro - ‬1 min walk
  • ‪Square One Coffee - ‬1 min walk
  • ‪Marion Court Room - ‬1 min walk
  • ‪Yorgos Restaurant & Lounge - ‬4 min walk

About this property

Holiday Inn Lancaster by IHG

Hotel with an indoor pool, a quick walk to Lancaster County Convention Center
At Holiday Inn Lancaster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on Jul 6, 2025 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Lancaster by IHG?

This hotel is situated in Historic Downtown Lancaster within a 10-minute walk of Lancaster Marriott at Penn Square, Central Market, and Fulton Theatre. You'll also find Heritage Center Museum of Lancaster County and Historic St. Mary’s Church less than a mile away.

Will I be able to park at Holiday Inn Lancaster by IHG?

Yes, covered parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Lancaster by IHG feature a casino at the property?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Holiday Inn Lancaster by IHG?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Lancaster by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Lancaster by IHG serves a cooked-to-order breakfast for a surcharge each morning at The Imperial.

Does Holiday Inn Lancaster by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of USD 50 per pet, per night.

Does Holiday Inn Lancaster by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Lancaster by IHG?

The closest major airport to Holiday Inn Lancaster by IHG is Lancaster, PA (LNS), which is 8.8 mi away (21 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 26.1 mi away.

Are there rooms with balconies that I can book at Holiday Inn Lancaster by IHG?

No, at Holiday Inn Lancaster by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 992 reviews
Rating 8 - Good. 292 out of 992 reviews
Rating 6 - Okay. 123 out of 992 reviews
Rating 4 - Poor. 58 out of 992 reviews
Rating 2 - Terrible. 37 out of 992 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Anne

Traveled with family
Liked: Staff & service

Great location but functional at best

First impressions it seems ok from outside but inside feels dated, dark & dreary. First room seemed ok but the air con was making an awful noise every 60 seconds which shook the wall so we were swiftly moved with the assistance of Jon at reception. Grateful for that after a long day of flights and trains to get there. Next room was directly above in next floor again seemed fine. Didn't sleep well due to the street noise, light shining from 3 sides of the alarm clock and the daylight coming in at the bottom of the window as the blind stopped about an inch short of the sill. Second and third nights sleep interrupted by a party of school teens who ran around shouting and slamming doors like a herd of elephants ! Roomed seemed clean until I knocked a few of my things over and discovered used tissues under the bedside table. On one occasion housekeeping didn't leave any clean towels so had to call to reception for some which were delivered promptly. Didn't mind that the bed sheets were not changed for the 6 nights we were there but they could have at least straightened the pillows and made it look like they had done something. No bags left inside the trash cans. Pool area looked nice although we didn't get a chance to use it. Shame no sauna as that would have been good. Mohamed comped us breakfast near the end of our stay which was appreciated by us. Breakfast room felt bland and uninviting. Selection was basic. Expensive for what we expected & experienced
Stayed 6 nights in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shops within walking distance
Stayed 2 nights in Mar 2025

4/10 Poor

Joe and Angela

Stayed 2 nights in Mar 2025

10/10 Excellent

elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and convenient to the convention center.
Stayed 2 nights in Mar 2025

6/10 Okay

Francisco

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Tearable room service.

Room service was done only twice in a six days.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

xuemei

Stayed 3 nights in Mar 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and would come baxk again.
Stayed 1 night in Mar 2025

8/10 Good

Salina

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

My 1 Day Stay

The room was pretty comfortable and I slept like a baby- which usually never happens when I sleep out. I was however disappointed with the check-in. After driving for almost 4 hours to get there, I checked in and they gave me keys that didn’t work. Both keys did not work, as it did not open the door. I had to go back downstairs for them to give me keys that worked.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great area and helpful staff
Stayed 1 night in Mar 2025

4/10 Poor

Suzanne, Woodbridge

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We ordered a king we got a double. No toilet paper in our room. Thought we were getting alacarte breakfast but had old buffet breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

We stayed there for a cheer competition. It was a beautiful, clean, and had a very friendly staff. I would definitely book here again!
Stayed 1 night in Feb 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Loved the downtown Lancaster area.
Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service

Nice hotel terrible staff

The front desk staff was not friendly to me, and I got charged post stay for an absurd amount for no reason (I even cleaned before leaving) and no one is able to give me a reason why I was charged an additional 400 dollars.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was friendly and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Stayed 1 night in Mar 2025

8/10 Good

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how quiet it was during my stay. Was very happy with breakfast and the service. Overall, it was a very good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Parking was very convenient. The place worked well for us.
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Stayed 1 night in Feb 2025