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Holiday Inn Lancaster by IHG

3.5 star property
Hotel with an indoor pool, 7-minute walk to Lancaster County Convention Center

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Photo gallery for Holiday Inn Lancaster by IHG

Terrace/patio
Interior
Terrace/patio
Lunch and dinner served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly

Explore the area

View in a map
26 East Chestnut Street, Lancaster, PA, 17602
  • Place, Lancaster Marriott at Penn Square
    ‪6 min walk‬
  • Place, Central Market
    ‪6 min walk‬
  • Place, Lancaster County Convention Center
    ‪8 min walk‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

7.2 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lancaster

Located in Historic Downtown Lancaster within a short walk of Lancaster County Convention Center, Holiday Inn Lancaster by IHG is within a mile (2 km) of other popular sights such as Franklin & Marshall College. This 215-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Lancaster Marriott at Penn Square - 6 min walk - 0.4 miles
  • Central Market - 6 min walk - 0.4 miles
  • Fulton Theatre - 6 min walk - 0.4 miles
  • Lancaster County Convention Center - 8 min walk - 0.4 miles
  • Franklin & Marshall College - 16 min walk - 0.9 miles

Getting around

  • Lancaster Station - 8 min drive
  • Harrisburg Intl. Airport (MDT) - 40 min drive

Restaurants

  • ‪Marion Court Room - ‬1 min walk
  • ‪House of Pizza - ‬2 min walk
  • ‪Square One Coffee Roasters - ‬1 min walk
  • ‪The Elks Club - ‬2 min walk
  • ‪The Village - ‬1 min walk

About this property

Holiday Inn Lancaster by IHG

Hotel with an indoor pool, 7-minute walk to Lancaster County Convention Center
At Holiday Inn Lancaster by IHG, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 15 per night. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Lancaster Marriott at Penn Square
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,006 reviews
$144 nightly
The price is $159
Dec 21 - Dec 22
Total with taxes and fees
Lancaster Marriott at Penn Square

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 7 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Imperial

Things to do

  • 24-hour gym
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 22,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Covered self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Holiday Inn Lancaster by IHG?

This hotel is situated in Historic Downtown Lancaster, just steps from Sehner-Ellicott-von Hess House, and within a 10-minute walk of Central Market and Lancaster Marriott at Penn Square. You'll also find Fulton Theatre and Lancaster Science Factory less than a mile away.

Is there parking available at Holiday Inn Lancaster by IHG?

Yes, covered parking is offered for USD 15 per night with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Lancaster by IHG feature a casino at the property?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Lancaster by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Holiday Inn Lancaster by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Lancaster by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Lancaster by IHG serves a cooked-to-order breakfast for a surcharge each morning at The Imperial.

Does Holiday Inn Lancaster by IHG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of USD 50 per pet, per night.

Does Holiday Inn Lancaster by IHG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Lancaster by IHG?

The closest major airport to Holiday Inn Lancaster by IHG is Lancaster, PA (LNS), which is 8.8 mi away (21 minutes by car). Another top airport is Harrisburg Intl. Airport (MDT), which is around 26.1 mi away.

Can I book a room with a balcony at Holiday Inn Lancaster by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Lancaster by IHG.

Holiday Inn Lancaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 502 out of 1013 reviews
Rating 8 - Good. 288 out of 1013 reviews
Rating 6 - Okay. 128 out of 1013 reviews
Rating 4 - Poor. 57 out of 1013 reviews
Rating 2 - Terrible. 38 out of 1013 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 1 night in Aug 2025

8/10 Good

TOUSSAINT

Liked: Property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility was clean and the staff were very polite and professional.
Stayed 1 night in Aug 2025

10/10 Excellent

Constance

Traveled with family
Staff very friendly. Place was very clean
Stayed 2 nights in Aug 2025

6/10 Okay

Brittany, Hyndman

Business traveler, Traveled with partner
Our room was very damp to the point that our carpet felt wet and our clothes felt damp during our stay. The bathroom had no exhaust which made tons of condensation while showering, even with the door open. After a shower we had a puddle across the sink. In addition, the room wasn’t insulated against outside sound. It was hard to sleep because we could hear everything in the halls and outside.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here!
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff were very friendly and made check in easy. We paid extra to have breakfast was a waste of money. The eggs and potatoes were cold, the sausages were dry and hard like they were over cooked or been reheated to many times . The bacon was edible still a bit hard but had some taste. Was very disappointed in the food
Stayed 1 night in Aug 2025

8/10 Good

Enrique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shayla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lucia, Oak Park

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible hotel. Our room looked like it had black mold all around the perimeter of the ceiling. The room was very damp. The bathtub drain did not work. We left the hotel after the first night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenny

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our girls trip! Easily walkable to local restaurants and bars around downtown. Parking on site was a breeze! Would definitely recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn is very clean, the staff are very friendly and helpful, parking is very close and convenient, and the restaurant is excellent.
Stayed 1 night in Aug 2025

6/10 Okay

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice, central located hotel. Room was on the small size, but comfortable and clean. The only problem was noise. We were on the 9th floor and could hear outside noise like there were no glass in the windows. The rooms were very close where we were at the end of a hallway and you could hear talking, laughing, yelling, etc like the door was made of paper. The hotel did have signs posted saying quiet hours were 10pm-7am, but apparently people don’t read or care. Otherwise, the 2 night stay was fine.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ definitely recommend

We went for a weekend and I highly recommend the Holiday Inn. The room was clean, the AC was cold, the bed was very comfortable. Two cons: 1: the room was that we got the room behind the elevator. While we did not hear the elevator, the layout wrapped around the shaft and that meant a narrow hallway to the room, which was annoying with bags and a stroller. 2: the bathroom door was a sliding barn style door and it weighed a ton. I struggled with it, so kids or the elderly will simply have to poop with the door open. The neighborhood is very central, so you won't need your car if you want to wander the town (I recommend Beignet Company for breakfast). The restaurant is great, upscale, and open late. Dinner can be ordered at the bar until 945, so if you get in late, you don't have to find a diner or eat gas station hotdogs. The staff was friendly, the parking was cheap at $15/day, the lobby is huge. I did not use the pool, so I cannot speak to that. The rooftop bar is undergoing renovations and was closed as of late July. They DO have cribs if you have a baby/toddler and don't want to lug around a pack and play.
Stayed 2 nights in Jul 2025

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didn't like having to pay $14.99 for the same breakfast you get for free at any other hotel. Hotel restaurant didn't serve a breakfast and closed at 10 pm but the bar stayed open till 11 pm with no snack options.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Jul 2025

6/10 Okay

Adam

Traveled with family
Liked: Amenities
Lots of homeless around the area
Stayed 2 nights in Jul 2025

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 2 nights in Jul 2025

8/10 Good

Anjuli

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Talesha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Alicia

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, floor of tub was peeling, elevator in parking garage was broken and floor stunk of marijuana.
Stayed 3 nights in Jul 2025

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