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Recent guest reviews

Property is really nice, friendly staff, and a great location. Did not like that they switched my room type from a king to a double.

We stayed here a few times already and have been happy with our stays.

beautiful hotel. clean rooms. been coming here for dance conventions/competitions for 7 years

Beautiful hotel and in the perfect location to explore downtown Lancaster if you don’t want to have to get back in the car at all. You can walk everywhere which was very important to us. Room was very nice- modern and clean. You could smell the cleaning products when you walked into the room which was comforting. Beds were comfortable. Staff were friendly. Love that the Parking garage connects to the hotel so easy parking. Just something to be aware of- check in is not until 4pm and they really hold you to that. We arrived early to get a jumpstart on the day and we’re told we had to come back at 4. We were able to check our bags which was helpful. I think it would have been nice if they looked up our info / make a note in the system we were there and gave us a call when the room was ready in case it was sooner like I’ve experienced at most other hotels. But they just took our bags and said come back at 4. We ended up waiting until 5 because we didn’t want to get stuck sitting in the lobby with a rush of people all at 4. Just seemed really late for a check in time so that was my only “complaint”. Also maybe bring your own hand soap- we were given 2 bars of face soap for the bathroom -just didn’t feel this was sufficient enough during covid times for hand washing. Other than these little things to just be aware of- I highly recommend this hotel if you are visiting Lancaster and would definitely stay again!

Really enjoyed this hotel! Great location and very nice restaurant off the lobby. Looking forward to staying there again!

I liked most everything, except the hotel wanting me to pay eleven dollars for room internet access. It was free in the lobby, though. With that exception, I give the place very high marks.

The stay was great, the rooms were clean, and staff friendly.

hotel was clean. very great stay. parking in the garage was easy. only disappointment was no hot tub.

Friendly staff, very nice accommodations. Restaurant by lobby had delicious food. Lamb Ragu with pasta was excellent.

South Queen Street Lancaster PA

Hotel highlights

  • Onsite dining
  • Spa
  • Fitness center
  • 24-hour business center

Located in Historic Downtown Lancaster, Lancaster Marriott at Penn Square is adjacent to Central Market and within a 5-minute walk of other popular sights like Lancaster County Convention Center. This 416-room, 3.5-star hotel has 3 restaurants along with conveniences like a full-service spa and a gym. It's connected to the convention center in central Lancaster and also close to Franklin & Marshall College.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests staying at Lancaster Marriott at Penn Square enjoy access to a full-service spa, a gym, and WiFi in public areas. Self parking is available for USD 20.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include conference space, a 24-hour business center, and free newspapers.

Room options

Room, 1 King Bed, City View, Corner

1 King Bed | Sleeps 3

Suite, 1 Bedroom, City View, Corner

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Lancaster Marriott at Penn Square

Everyone (23) Couples (3) Family (5)
4
Partner Couples

Property is really nice, friendly staff, and a great location. Did not like that they switched my room type from a king to a double.

By on Jul 17, 2022

Review comment responded on Jul 20, 2022

Thank you for taking the time to share your review with us, Jason. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day! Josh Nowak General Manager

5
Everyone

By on Jul 12, 2022

5
Everyone

We stayed here a few times already and have been happy with our stays.

By on Apr 21, 2022

Review comment responded on Apr 30, 2022

Thank you for the fantastic rating, Tong! We endeavor to make all of our guests feel welcome and relaxed during their time at Lancaster Marriott at Penn Square! We can't wait to see you again soon. Josh Nowak General Manager

5
Everyone

By on Apr 17, 2022

4
Family

beautiful hotel. clean rooms. been coming here for dance conventions/competitions for 7 years

By on Jan 10, 2022

Review comment responded on Jan 11, 2022

Thanks for the wonderful review, Shana! We're thrilled you had such a fantastic stay at Lancaster Marriott at Penn Square! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback! Josh Nowak General Manager

4
Everyone

By on Jan 2, 2022

5
Everyone

By on Dec 15, 2021

5
Partner Couples

Beautiful hotel and in the perfect location to explore downtown Lancaster if you don’t want to have to get back in the car at all. You can walk everywhere which was very important to us. Room was very nice- modern and clean. You could smell the cleaning products when you walked into the room which was comforting. Beds were comfortable. Staff were friendly. Love that the Parking garage connects to the hotel so easy parking. Just something to be aware of- check in is not until 4pm and they really hold you to that. We arrived early to get a jumpstart on the day and we’re told we had to come back at 4. We were able to check our bags which was helpful. I think it would have been nice if they looked up our info / make a note in the system we were there and gave us a call when the room was ready in case it was sooner like I’ve experienced at most other hotels. But they just took our bags and said come back at 4. We ended up waiting until 5 because we didn’t want to get stuck sitting in the lobby with a rush of people all at 4. Just seemed really late for a check in time so that was my only “complaint”. Also maybe bring your own hand soap- we were given 2 bars of face soap for the bathroom -just didn’t feel this was sufficient enough during covid times for hand washing. Other than these little things to just be aware of- I highly recommend this hotel if you are visiting Lancaster and would definitely stay again!

By on Nov 23, 2021

Review comment responded on Nov 24, 2021

We appreciate the great review, Jennifer! Going above and beyond is what our team at Lancaster Marriott at Penn Square strives to do. We're so glad that you had an exceptional experience at our property from start to finish. It's wonderful to know that you loved our accommodations and that you had a peaceful stay throughout the entirety of your time with us. Serving you and your family was an absolute pleasure. We hope you come see us again soon! Josh Nowak General Manager

5
Everyone

By on Jun 8, 2021

Review comment responded on Jun 18, 2021

Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Lancaster Marriott at Penn Square. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

5
Everyone

By on May 4, 2021

Review comment responded on May 14, 2021

Thank you for sharing your perfect rating with us! It's wonderful to see how much you appreciated your time at Lancaster Marriott at Penn Square! We want everyone to feel right at home at Lancaster Marriott at Penn Square. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

Lancaster Marriott at Penn Square

25 South Queen Street, Lancaster, PA 17603
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