Skip to main content
Beginning of main content

Recent guest reviews

Beautiful hotel and in the perfect location to explore downtown Lancaster if you don’t want to have to get back in the car at all. You can walk everywhere which was very important to us. Room was very nice- modern and clean. You could smell the cleaning products when you walked into the room which was comforting. Beds were comfortable. Staff were friendly. Love that the Parking garage connects to the hotel so easy parking. Just something to be aware of- check in is not until 4pm and they really hold you to that. We arrived early to get a jumpstart on the day and we’re told we had to come back at 4. We were able to check our bags which was helpful. I think it would have been nice if they looked up our info / make a note in the system we were there and gave us a call when the room was ready in case it was sooner like I’ve experienced at most other hotels. But they just took our bags and said come back at 4. We ended up waiting until 5 because we didn’t want to get stuck sitting in the lobby with a rush of people all at 4. Just seemed really late for a check in time so that was my only “complaint”. Also maybe bring your own hand soap- we were given 2 bars of face soap for the bathroom -just didn’t feel this was sufficient enough during covid times for hand washing. Other than these little things to just be aware of- I highly recommend this hotel if you are visiting Lancaster and would definitely stay again!

Really enjoyed this hotel! Great location and very nice restaurant off the lobby. Looking forward to staying there again!

I liked most everything, except the hotel wanting me to pay eleven dollars for room internet access. It was free in the lobby, though. With that exception, I give the place very high marks.

The stay was great, the rooms were clean, and staff friendly.

hotel was clean. very great stay. parking in the garage was easy. only disappointment was no hot tub.

Friendly staff, very nice accommodations. Restaurant by lobby had delicious food. Lamb Ragu with pasta was excellent.

Convenient location and valet service were worth not having the hassle of worrying about parking. The double beds were a bit too small for two adults per/bed and they consisted of four very small pillows. The bed and smaller pillows were not very comfortable.

Safe was locked so could not use. Phone doesn’t work.

South Queen Street Lancaster PA

Hotel highlights

  • Steps from Central Market
  • Onsite dining
  • Spa
  • Fitness center

Located in Historic Downtown Lancaster, Lancaster Marriott at Penn Square is adjacent to Central Market and within a 5-minute walk of other popular sights like Lancaster County Convention Center. This 297-room, 3.5-star hotel has a restaurant along with conveniences like a full-service spa and a gym. It's connected to the convention center in central Lancaster and also close to Franklin & Marshall College.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 297 rooms provide coffee makers, free newspapers, and free local calls. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.


Property features

Guests staying at Lancaster Marriott at Penn Square enjoy access to a full-service spa, a gym, and WiFi in public areas. Valet parking is offered for USD 35.00 per day. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour business center, a meeting room, and free newspapers.

Room options

Room, 1 King Bed, City View, Corner

1 King Bed | Sleeps 3

Suite, 1 Bedroom, City View, Corner

1 King Bed | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Lancaster Marriott at Penn Square

Everyone (18) Couples (3) Family (5)
5
Partner Couples

Beautiful hotel and in the perfect location to explore downtown Lancaster if you don’t want to have to get back in the car at all. You can walk everywhere which was very important to us. Room was very nice- modern and clean. You could smell the cleaning products when you walked into the room which was comforting. Beds were comfortable. Staff were friendly. Love that the Parking garage connects to the hotel so easy parking. Just something to be aware of- check in is not until 4pm and they really hold you to that. We arrived early to get a jumpstart on the day and we’re told we had to come back at 4. We were able to check our bags which was helpful. I think it would have been nice if they looked up our info / make a note in the system we were there and gave us a call when the room was ready in case it was sooner like I’ve experienced at most other hotels. But they just took our bags and said come back at 4. We ended up waiting until 5 because we didn’t want to get stuck sitting in the lobby with a rush of people all at 4. Just seemed really late for a check in time so that was my only “complaint”. Also maybe bring your own hand soap- we were given 2 bars of face soap for the bathroom -just didn’t feel this was sufficient enough during covid times for hand washing. Other than these little things to just be aware of- I highly recommend this hotel if you are visiting Lancaster and would definitely stay again!

By on Nov 23, 2021

Review comment responded on Nov 24, 2021

We appreciate the great review, Jennifer! Going above and beyond is what our team at Lancaster Marriott at Penn Square strives to do. We're so glad that you had an exceptional experience at our property from start to finish. It's wonderful to know that you loved our accommodations and that you had a peaceful stay throughout the entirety of your time with us. Serving you and your family was an absolute pleasure. We hope you come see us again soon! Josh Nowak General Manager

5
Everyone

By on Jun 8, 2021

Review comment responded on Jun 18, 2021

Thank you for the perfect rating! We are very pleased to hear that you had a wonderful stay at Lancaster Marriott at Penn Square. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

5
Everyone

By on May 4, 2021

Review comment responded on May 14, 2021

Thank you for sharing your perfect rating with us! It's wonderful to see how much you appreciated your time at Lancaster Marriott at Penn Square! We want everyone to feel right at home at Lancaster Marriott at Penn Square. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

5
Everyone

By on May 3, 2021

Review comment responded on May 14, 2021

Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Lancaster Marriott at Penn Square!

5
Family

Really enjoyed this hotel! Great location and very nice restaurant off the lobby. Looking forward to staying there again!

By on Apr 4, 2021

Review comment responded on Apr 4, 2021

Thank you for taking the time to leave this wonderful review! We're so glad to hear that you had a positive stay with us at Lancaster Marriott at Penn Square! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you. Have a lovely day!

5
Partner Couples

I liked most everything, except the hotel wanting me to pay eleven dollars for room internet access. It was free in the lobby, though. With that exception, I give the place very high marks.

By on Mar 12, 2021

Review comment responded on Mar 13, 2021

Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Lancaster Marriott at Penn Square soon! Thanks again and have a fantastic day!

4
Everyone

By on Mar 4, 2021

Review comment responded on Mar 14, 2021

We appreciate your lovely rating! The satisfaction of our guests is important to us so we can't wait to see you back again at Lancaster Marriott at Penn Square soon. We want to share an even more fantastic experience with you next time. Have a great day!

3
Everyone

By on Feb 3, 2021

Review comment responded on Feb 13, 2021

Thank you for taking the time to share your feedback. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.

5
Family

The stay was great, the rooms were clean, and staff friendly.

By , from Close by on Jul 28, 2020

Review comment responded on Jul 30, 2020

Dear Marty, Thank you for the excellent review and kind words. It is out goal to deliver brilliant service to each of our guests, and we are truly happy to see we exceeded your expectations. Cleanliness, and of course the friendlies of our staff, are extremely important to us, and we are truly glad to see the positive impact this had on your experience. We look forward to the opportunity to host you again in the future.

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 5, 2020

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at Lancaster Marriott at Penn Square! We can't wait to see you again soon. Have an amazing day!

Lancaster Marriott at Penn Square

25 South Queen Street, Lancaster, PA 17603
url importing http://www.orbitz.com/Lancaster-Hotels-Lancaster-Marriott-at-Penn-Square.h2473637-p2.Hotel-Reviews
There was an error importing /Lancaster-Hotels-Lancaster-Marriott-at-Penn-Square.h2473637-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Lancaster-Hotels-Lancaster-Marriott-at-Penn-Square.h2473637-p2.Hotel-Reviews

Frequently asked questions