Overall good, lamp partially broken and tv remote not functional. It was very clean and comfortable. The included breakfast was a bit lacking
The staff was very helpful with recommendations for dining and walking. I was offered late checkout when they found out I would be coming back late from a funeral and I wanted to change clothes before flying out.
Polight staff and supportive to the customer. Appreciated for your kind and overall the hotel is excellent, near to all facilities required to the visitors.
Walking distance to shopping and eating places. We were VERY bummed thier hot tub was out of order. One of our main reasons for staying here. Pool and hot tub. We like our room it was a 2 queen suite with a coach and large desk. Plenty of room.
The manager was incredibly helpful and polite! Went out of his way to make sure our stay was enjoyable! Other staff was equally fantastic! Loved this hotel and would definitely stay here again! Thank you!
Location in nice area, close to shops and dining. Very good breakfast!
We have stayed at this particular Hampton Inn many many times and have always been happy with our stay. Its a good location for us and, up until this time, has been a solid value. Unfortunately this trip was not as great. I understood that things might be a bit different with covid having happened but I was not expecting no one cleaning my room unless I stayed 5 days unless specifically requested ( yet no signage indicating so) and having to go ask at desk several times for towels, trash bags to empty our very small trash cans and tissue. Also, the included breakfast was almost non existent. Oj machine was broken our whole stay ( 4 days), ran completely out of milk twice, had 1 option for bread and was in general disappointing compared to past trips where we were happily surprised about how nice the breakfast was. I figured it was just a fluke or a new manager forgetting to order enough supplies but -seeing past reviews after this stay- this has become a reoccurring issue on all counts. Sad because this has been a great hotel for us up until now. The hotel is visually clean, the location is across street from a Walmart, the employees are friendly. If the basics are fine for you and you dont mind living in a hotel room with no services -then you will like it.
Excellent facilities. Breakfast was pretty bad though but not a big deal for us.
Nice hotel
Room was very clean and very nicely done. Bed was comfortable. Nice staff.
We waited for 2hrs for a maintenance guy to come to our room to fix the air conditioner which was leaking (the floor was wet) We were told they would send them up 45mins later we got a call from the front desk saying that the maintenance guy was on his way up... We waited 45 more minutes.... Called the front desk got put on hold for 15 minutes and was told he had to run to a store to pick a part up for our air conditioner (no one had looked at it) continued waiting... I then went to the front desk and pitched a fit because this was ridiculous. Ask if they had another suite we could be moved to... Nope... She called her manager asking where the maintenance was or when the maintenance would be up there... She told me that he was on his way would be 10 mins. I then told her as it was supper time that I had a 3yr old that I needed to feed so he better be there soon. Went back to my room, waited 30 more minutes and finally the guy came to fix it. He didn't need any parts. Just some wood to prop up the air conditioner and a vac to clean up the damp carpet... The room was very nice other wise very roomy and great for 2 toddlers to have space. Sack breakfasts (not a fan stupid covid) pool was very nice!
Everything was good. The property could use some minor fixes.
Convenient location to the I-80. Clean property. Large rooms. Breakfast was amazing!
This Hampton Inn is in a good location for us when we travel to visit family in Omaha and it is always clean and fully stocked. Breakfasts can be a little tedious and set up of breakfast line is just asking for people to be waiting in lines. Move stuff away from the waffle machines- esp on weekends.
When I asked if my family who I was visiting could have breakfast with me one of the morning, they were very nice about saying yes.
Good hotel in a good and central area, Aksarben Village, restaurants, shops, walking and biking trails.
Located in Aksarben - Elmwood Park within a short walk of Bergan Mercy, Hampton Inn Omaha Midtown-Aksarben Area is within a mile (2 km) of Elmwood Park. This 103-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free self-serve breakfast, served each morning from 6:00 AM to 10:00 AM. You can sip a beverage at the coffee shop/cafe.
Guests can expect to find LCD TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Microwaves, free newspapers, and free local calls are other standard amenities.
Built in 2015, the brand new Hampton Inn Omaha Midtown-Aksarben Area offers an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Overall good, lamp partially broken and tv remote not functional. It was very clean and comfortable. The included breakfast was a bit lacking
The staff was very helpful with recommendations for dining and walking. I was offered late checkout when they found out I would be coming back late from a funeral and I wanted to change clothes before flying out.
Polight staff and supportive to the customer. Appreciated for your kind and overall the hotel is excellent, near to all facilities required to the visitors.
Thank you for your recent stay and review. We're pleased to hear you enjoyed your stay and the location of the hotel
Walking distance to shopping and eating places. We were VERY bummed thier hot tub was out of order. One of our main reasons for staying here. Pool and hot tub. We like our room it was a 2 queen suite with a coach and large desk. Plenty of room.
We are so glad to hear you had a great experience with us! If you find yourself back in the Omaha area, we hope you'll choose to stay with us again
The manager was incredibly helpful and polite! Went out of his way to make sure our stay was enjoyable! Other staff was equally fantastic! Loved this hotel and would definitely stay here again! Thank you!
Thank you so much for the kind words! We hope to serve you again, once your travels find you back in Omaha!
Thank you for the great review!
Thank you for the great review!
Location in nice area, close to shops and dining. Very good breakfast!
Thank you so much for the kind words! We hope to serve you again,once your travels find you back in Omaha!
We have stayed at this particular Hampton Inn many many times and have always been happy with our stay. Its a good location for us and, up until this time, has been a solid value. Unfortunately this trip was not as great. I understood that things might be a bit different with covid having happened but I was not expecting no one cleaning my room unless I stayed 5 days unless specifically requested ( yet no signage indicating so) and having to go ask at desk several times for towels, trash bags to empty our very small trash cans and tissue. Also, the included breakfast was almost non existent. Oj machine was broken our whole stay ( 4 days), ran completely out of milk twice, had 1 option for bread and was in general disappointing compared to past trips where we were happily surprised about how nice the breakfast was. I figured it was just a fluke or a new manager forgetting to order enough supplies but -seeing past reviews after this stay- this has become a reoccurring issue on all counts. Sad because this has been a great hotel for us up until now. The hotel is visually clean, the location is across street from a Walmart, the employees are friendly. If the basics are fine for you and you dont mind living in a hotel room with no services -then you will like it.
Thank you! I am very sorry for the poor service you received while staying with us. Thank you very much for bringing this to our attention. This is not acceptable, and I will work with our team to correct the items you brought up to ensure this does not happen again.
Thank you for sharing your experience with us! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Again, thank you for staying and we hope you choose to stay with us again whenever your travel needs bring you back to Omaha.